Hilton Chicago O Hare Airport

Chicago, USA

The hotel

This snug, soundproof hotel is the only one located on the grounds of O'Hare International Airport and all the airport terminals are easily accessible via handy underground moving walkways. There’s also free transport to the International Terminal to help make your journey home easy and quick. It’s only a 45-minute train ride from downtown Chicago if you fancy fitting in some last minute shopping or sightseeing. There’s also plenty to do at the hotel including a comprehensive fitness centre with swimming pool, whirlpool and steam room. You could even book a massage to relax you before your flight home! There are two dining choices Andiamo, which serves tasty international cuisine, and a lively Sports Bar showing all the important American football games with a side order of beers and snacks. Rooms are spacious and feature all important details like movies and game choices on the TV and enormous king-size beds for a great night’s sleep before your journey home.

Amenities

  • Bar
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Close to City Centre
  • Restaurant

Where is it

The hotel is located within the Chicago O’Hare airport complex and downtown train via indoor walkway. Self-parking $33 and valet parking $60 (both payable locally, subject to change).

Hotel information

858 rooms. All with air conditioning, satellite TV with pay-per-view films and veido games, high-speed Internet access, telephone, alarm/clock radio, mini-bar, fridge, safety deposit box, hairdryer, tea/coffee-making facilities, and iron and board. Rooms have 1 king-size bed or 2 double beds, sleeping max 2 adults and 2 children.

Andiamo restaurant (breakfast, lunch, supper; eclectic International cuisine). Sports Edition Bar (casual bar and eaterie, lunch and supper). Caffe Mercato (Grab and Go Marketplace). Gaslight Club (live music and fine dining). Fitness room. Indoor swimming pool. In-room dining*. Business centre. Laundry/dry-cleaning service*. Concierge desk. Gift shop. Complimentary WiFi available in lobby.

*Denotes local charge.

This hotel is 100% non-smoking.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1125)
  • Very good (1522)
  • Average (958)
  • Poor (444)
  • Terrible (278)
Image of the Tripadvisor rating A day room between two night flights

Sep 23, 2020 christinam480 San Francisco, California

The hotel is located at O'Hare airport. I flew from California on a night flight, had a long layover at O'Hare waiting for my flight to Europe. It was perfect to get some sleep at the hotel. It was clean but old. The clerk followed the rules and charged me an extra $50 for checking in an hour early in the morning:(
Image of the Tripadvisor rating OMG THIS HOTEL IS SO AMAZING STEVEN WAS MUCH HELP, excellent employee!

Sep 17, 2020 Genirichard98

Nicest hotel so far I love it will be back very soon , he was such an amazing personality and very much helpful hopefull to see you guys very soon .. everything was just so excellent very impressed ..
Image of the Tripadvisor rating THIS HOTEL IS GREAT!!

Sep 17, 2020 tylayjaw

The customer service was awesome! Huge thanks to Steven for his kindness and informative information. We’re visiting and he helped me and my family a lot. Very friendly, service was amazing! This is a great place to go!
Image of the Tripadvisor rating Nice Overnight Stay in August, 2020

Sep 10, 2020 The_Loup_Garou Phoenix, Arizona

Nice Overnight Stay in August, 2020 In August, and on our first trip since Mid-March, 202, we stayed at the Hilton ORD Airport Hotel due to the abbreviated schedules on United Airlines. We have stayed there, when we had late flights in, and for early flights out of ORD, plus for two meetings, at the hotel. This time, it was because our PHX-ORD… Read more
Nice Overnight Stay in August, 2020 In August, and on our first trip since Mid-March, 202, we stayed at the Hilton ORD Airport Hotel due to the abbreviated schedules on United Airlines. We have stayed there, when we had late flights in, and for early flights out of ORD, plus for two meetings, at the hotel. This time, it was because our PHX-ORD flight arrived in the late afternoon, and our flight from ORD to TYS (Knoxville) did not leave until the next morning. We did the same, before our flight home to Phoenix, a week later. We arrived on-time, and had our luggage from the carousel in T1, just across from the tunnel to the Hilton. We took the elevator down, and then made the enclosed walk to the hotel. We arrived at the lobby level, and walked to reception. We noted that there were two agents, working with the same party, and as there was no line (not a common sight at this hotel), were soon checked in. Being HHonors Diamond for Life members, we were given two bottles of water. Observations in the time of COVID: Everyone we saw in the hotel, from guests to staff, were all wearing masks. There were sanitizer stations set up all around the hotel. The hotel has limited dining, as Andiamo’s, one of two restaurants in the lobby, is closed. The Gaslight Club, the steakhouse restaurant at the other end of the lobby is open, with greateer spacing of tables, and all staff wearing masks. There is in-room dining, in the evening, from a limited menu. The convenience store/coffee shop, Caffé Mercato, in the lobby is open, but check the hours of operation. The rooms are sealed, after they have been cleaned. The TV remote had been sanitized, and was in a plastic bag on the chest of drawers. One can customize the room cleaning schedule. We took our luggage up to Room 10023, which was the basic, stock Hilton airport hotel room - small, but adequate. After making the booking, I had gotten a confirmation email from HHonors, offering an upgrade. Most of the options were included due to my HHonors status, but I did request an upgrade to a Jr Suite. Apparently that did not go through? Other than being on a high floor, we had a standard King room. However, as it was but for a night, it was not an issue. We unpacked, and went down to the Gaslight Club for dinner. Room 10023 was fine, though showing signs of wear and tear. We felt that we had been there before, but it was just that there is a sameness to Hilton airport hotel rooms. It had the look and feel of several other Hilton airport inns. It was very familiar to us. It had a fairly comfortable King bed, but again, I had forgotten to order the extra pillows from the HHonors Website, so we made do with the four small, square pillows. It had a small desk with a lamp in the corner, chest of drawers with a large, flat-screen TV, a small sitting area, and then a very small bathroom. We also had a small fridge in a cabinet, next to the chest of drawers, which was empty, and ready for use. We used it for some Ginger Ale from the little store in the lobby, Caffé Mercato. The bathroom was very small, and the bathroom door just barely cleared the toilet. We had the standard combo tub/shower, and a single sink, but the sink’s vanity was adequately large, plus it had a full length shelf for storage below it. The bathrooms are my biggest complaint with these rooms. There was a closet with double mirrored doors, a safe (one of the vertical ones, which makes storing iPads and laptops a bit of a problem), an iron and ironing board. We also had the “Hilton corporate issue” Cuisinart 1-2 cup coffee maker, with a coffee caddy, containing the necessary items for 2 cups of coffee. There were also 2 tea bags. While the coffee maker is just barely OK, we had plenty of coffee in the lobby restaurant, the next morning. We had an iHome unit, which accepts an iPod for music, or charges an iPhone. It also had an alarm clock, and USB charging ports. The room had adequate AC and USB plugs, to charge all of our devices. One nice feature, which should be in every hotel room is a retractable hanging rod, near the closet. This makes repacking much easier, and it retracts into the wall, when not in use. With a recent change, this Hilton has gone to the Crabtree & Evelyn bath products, instead of the Thomas Roth toiletries, that Hiltons used for years. I feel that the Crabtree & Evelyn products are a better choice, though we had our own shampoo and conditioner containers. There was also a functional hair dryer in a clearly marked cloth bag in the bathroom, on the shelf below the sink. One thing that we noticed was that the thermostat was set much lower, than the temp in the room. It was OK, but could have been cooler. Not sure what was up with it, but the AC ran most of the night, and never got the room all that cool. We had free WiFi with our HHonors status, but we did not use it, preferring to go through my MiFi hotspot, instead. I am not sure about the security of the hotel’s WiFi, but as much of what my wife deals in, is highly confidential, I never like to take the chance. Our “view” was of the top of the parking garage, directly across the street from the Hilton. Though just across the street from the airport, we found the room to be very quiet, and both from internal, as well as external noise. Though flight operations were still active, when we went to bed, we did not hear any planes. We were up fairly early, and heard none in the AM, as well. As we had a bit of the Hartford Court Land’s End Sonoma Pinot Noir leftover from dinner down in the Gaslight Club, we pressed the paper coffee cups into service as wine glasses, and had some Pinot Noir for “breakfast.” The hotel has a small “convenience store” in the lobby, Caffé Mercato, and also a desk to print boarding passes, etc, with several PC’s, and a couple of Mac’s. This computer station is just to the left of the Reservations Desk, when facing that desk. For some reason, we were having issues getting into the United Website, to print our boarding passes, and I blamed the Hilton, but they were not at fault, as we were unable to use that part of the Website, anywhere. We did not use the Concierge Desk this time, but it is just to the right side of the registration desk, toward the entrance to the Gaslight Club. We walked to Terminal 1, on the sidewalk, rather than through the tunnel, and it was easy. Very quickly, we had checked our luggage in the United Global Services office, and were off to explore O’Hare Airport. Much was closed, as were most of the United Clubs. The airport was also not very busy. A good stay, in a very convenient location, and we will be returning (in only a week, on this trip), but I do feel that this hotel needs a major refurbishment, as it is showing its age. Read less
Image of the Tripadvisor rating Convenient but unclean

Sep 10, 2020 LivingOurBest Dubai, United Arab Emirates

This is a very convenient hotel beings it’s based right at the airport. The rooms are not as clean as I would expect for a Hilton. Our toilet was not cleaned properly. One of the pillows smelled of urine and that is absolutely disgusting. Food from the small cafe down in the lobby is best if you pass... we spent over $50 for 2 and it was just… Read more
This is a very convenient hotel beings it’s based right at the airport. The rooms are not as clean as I would expect for a Hilton. Our toilet was not cleaned properly. One of the pillows smelled of urine and that is absolutely disgusting. Food from the small cafe down in the lobby is best if you pass... we spent over $50 for 2 and it was just awful. No shampoo in room... had to go down and get some from lobby. Read less