Hilton Chicago O Hare Airport

Chicago, USA

The hotel

This snug, soundproof hotel is the only one located on the grounds of O'Hare International Airport and all the airport terminals are easily accessible via handy underground moving walkways. There’s also free transport to the International Terminal to help make your journey home easy and quick. It’s only a 45-minute train ride from downtown Chicago if you fancy fitting in some last minute shopping or sightseeing. There’s also plenty to do at the hotel including a comprehensive fitness centre with swimming pool, whirlpool and steam room. You could even book a massage to relax you before your flight home! There are two dining choices Andiamo, which serves tasty international cuisine, and a lively Sports Bar showing all the important American football games with a side order of beers and snacks. Rooms are spacious and feature all important details like movies and game choices on the TV and enormous king-size beds for a great night’s sleep before your journey home.

Amenities

  • Bar
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Close to City Centre
  • Restaurant

Where is it

The hotel is located within the Chicago O’Hare airport complex and downtown train via indoor walkway. Self-parking $33 and valet parking $60 (both payable locally, subject to change).

Hotel information

858 rooms. All with air conditioning, satellite TV with pay-per-view films and veido games, high-speed Internet access, telephone, alarm/clock radio, mini-bar, fridge, safety deposit box, hairdryer, tea/coffee-making facilities, and iron and board. Rooms have 1 king-size bed or 2 double beds, sleeping max 2 adults and 2 children.

Andiamo restaurant (breakfast, lunch, supper; eclectic International cuisine). Sports Edition Bar (casual bar and eaterie, lunch and supper). Caffe Mercato (Grab and Go Marketplace). Gaslight Club (live music and fine dining). Fitness room. Indoor swimming pool. In-room dining*. Business centre. Laundry/dry-cleaning service*. Concierge desk. Gift shop. Complimentary WiFi available in lobby.

*Denotes local charge.

This hotel is 100% non-smoking.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1076)
  • Very good (1461)
  • Average (902)
  • Poor (411)
  • Terrible (244)
Image of the Tripadvisor rating Excellent location (walking from Terminal 2 baggage claim), but totally boring

Jul 16, 2019 Coastman3 Palo Alto, California

Location, Location, Location. Okay, yes, I'd stay here again when I have to overnight at O'hare, but I'd never stay here for any other reason. The room is adequate, if small and uninteresting, Staff were efficient, which is all you want, and the bed was comfortable.
Image of the Tripadvisor rating Very good option

Jul 16, 2019 slowee08 Carrboro, North Carolina

I arrived early and was unable to check in due to computer issues. No problem. Having read good things about the breakfast, I took the opportunity to dine in a beautiful space with attentive hosts. My voucher was good for a full breakfast and it was fresh and delicious — eggs, breakfast meat, potatoes, sautéed spinach/bell peppers/asparagus,… Read more
I arrived early and was unable to check in due to computer issues. No problem. Having read good things about the breakfast, I took the opportunity to dine in a beautiful space with attentive hosts. My voucher was good for a full breakfast and it was fresh and delicious — eggs, breakfast meat, potatoes, sautéed spinach/bell peppers/asparagus, French toast, yogurt, fresh fruit, coffee and grapefruit juice was all I needed until dinner. After breakfast, the computers were back up and my room was ready. There are computer kiosks in the lobby area. However, when I returned to the hotel late that evening the kids were busy playing games on them and I was too tired to stand around and wait for one to be available or to inquire about other options. The guest room was clean and sizable, but in my opinion, needs updating. WiFi signal seemed strong. The next morning before the crack of dawn, the walk from my hotel room, thru TSA, and to my gate took 20 minutes. This hotel is my go to option when faced with early morning flights. Read less
Image of the Tripadvisor rating Location is good for early flight

Jul 15, 2019 FastEddie9999 Calgary, Canada

You can walk to and from the O'hare terminal from this hotel. I found the check in staff helpful. The room had two double beds, they should be queen sized. There is a pool in the lower level. There was a burnt out light bulb in the main entry of our room. Location is the only reason to stay at this hotel.
Image of the Tripadvisor rating Location & Wi-fi charges very poor connection

Jul 15, 2019 wandolyc

We stayed for a night last Saturday, apparently this is a very convenient property if you have a flight next day, however it will depend on the terminal you are traveling, we were leaving by frontier, Terminal 5, we asked the front desk best way to get to terminal 5 and would always have a different opinion, we followed the one to go to terminal 1… Read more
We stayed for a night last Saturday, apparently this is a very convenient property if you have a flight next day, however it will depend on the terminal you are traveling, we were leaving by frontier, Terminal 5, we asked the front desk best way to get to terminal 5 and would always have a different opinion, we followed the one to go to terminal 1 and then take the shuttle to terminal 5. we ended up have a ride by the rent cars driver who said, just come in I am going there, we were dragging one bag, one stroller and 3 backpacks. the worst was the internet connection, we had to pay about $15 for 24 hours, since we were leaving very early it was just about 10 hours, despite the price the coverage in the room 4055 is very poor! it takes long to open anything and it would disconnect if your screens turns off as devices normally do to save battery. I rather stay in somewhere closer to the airport with shuttle to my terminal than staying there and have a hard time to get your way to the terminal Read less
Image of the Tripadvisor rating Unfortunate experience with management follow up to a restaurant complaint

Jul 14, 2019 Lisa O

I rarely would take the time to write a negative review unless an experience had an impact that will last for me. I'm a frequent traveller so am accustomed to the bumps and bruises of changed flights, unexpected delays and adjusting to what you can't control and in general, coming out the other side feeling just fine. But I stayed at this hotel… Read more
I rarely would take the time to write a negative review unless an experience had an impact that will last for me. I'm a frequent traveller so am accustomed to the bumps and bruises of changed flights, unexpected delays and adjusting to what you can't control and in general, coming out the other side feeling just fine. But I stayed at this hotel (location great, rooms fine) with a flight delay on Thursday May 30th, ate at the restaurant in the hotel late at night, around 11PM, and felt immediately strange and then got very sick at about 3AM and for the next 18 hours or so. I had cancel and reschedule my flight Friday AM to Saturday as I could not travel or even leave the room and had to stay an extra night. I reported the incident right away as it was happening, and the hotel responded very professionally and sent up security for me to fill out a form, and told me they have a process to investigate and would contact me. After about 3 weeks I had not heard any follow up so I contacted them but there was no response to a couple of emails, finally was escalated and I got a update this last week in mid July. They did their due diligence and investigated and found no other complaints or food issues in the restaurant. So what happened to me may have been just an unfortunate fluke or one persons poor food handling, but the way management responded could have been better. Had they said they needed more time, anything, but no response. I'm thinking had I not pursued it repeatedly, they never would have proactively followed up with me, which for this hotel, really surprised me. In the end, they will cover my meal, about 30 dollars, which is some kind of cold comfort. I do understand that from their perspective and policies they probably can't take responsibility, since they have no record of another patron getting ill. I concur that it's not a simple thing! But for me, the fact remains the food in the restaurant that night made me sicker than I can ever remember, that is what caused it I have no doubt albeit a fluke, and I will never forget it nor the poor follow up after. As a frequent business traveller, I will likely stay there again because of the convenience, and O'hare is an airport I've been stuck in more than once. But my expectations of how I might be treated if something goes wrong will not be high. Read less