Sheraton Grand Chicago

Chicago, USA

The hotel

One of the finest hotels in the Midwest, the Sheraton Grand Chicago is equipped to dazzle! As well as a state-of-the-art fitness centre with indoor pool and sun deck, it features several excellent restaurants overlooking the Chicago River. Enjoy a cocktail in the sleek surrounds of Java Bar before heading to Shula's Steak House, one of the top steakhouses in America, serving fantastic 'Shula Cut' steaks and fresh seafood.

Amenities

  • Bar
  • Swimming Pool
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

On the banks of the Chicago River, close to the 'Magnificent Mile', Navy Pier, Millennium Park and the Loop. Transfer time from O'Hare International Airport: 25 minutes.

Hotel information

1218 rooms and suites on 34 floors. All with air-conditioning, TV with pay-per-views films, WiFi access*, complimentary bottled water, tea/coffee maker, mini-bar*, safe, iron and board, hairdryer and Sheraton Sweet Sleeper™ beds. Guest Rooms are 332–338 sq ft with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Guest Room River View are 332–338 sq ft and have views of the city, river and lake below, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adult and 2 children.

Club Level Rooms are located on high floors with city views, and include access to the Club Lounge which includes complimentary Continental breakafast, midday snacks, hors d'oeuvres, Starbucks® hot drinks, high-speed WiFi and non-alcoholic beverages. These rooms have 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Family Larger Guest Rooms are 351 sq ft and have 2 double beds and rollaway bed*, sleeping maximum 4 adults or 2 adults and 3 children.

1-Bedroom Junior Suites are 520 sq ft and have separate living room, with 1 king-size bed and sofa bed, sleeping maximum 3 adults or 2 adults and 2 children.

1-Bedroom Executive Suites are 614 sq ft and have separate living room and dining area and lake views, with 1 king-size bed and rollaway bed*, sleeping maximum 3 adults or 2 adults and 2 children.

Shula's Steak House (open for dinner). Chicago Burger Company (open for lunch and dinner). LB Bistro & Patisserie (open for breakfast and lunch). Chi Bar (open for dinner). Link @ Sheraton Café. Indoor heated swimming pool. Fitness centre. Room service*. Local restaurant dinner delivery service*. Concierge. Valet/dry cleaning service*. Convenience store. Complimentary WiFi in lobby and public areas. Self-parking $59, valet parking $69, plus tax per day (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Please note: rollaway beds are chargeable, and are payable locally.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2748)
  • Very good (1708)
  • Average (759)
  • Poor (324)
  • Terrible (176)
Image of the Tripadvisor rating One of the best

Jul 27, 2020 Mitjaga Bergen, Norway

We have never stayed in a city hotel that is as beautiful and in such a good location as this hotel. The service is at a very high level, and with c and mass the requirements are met quickly and with quality. Breakfast is good but only monotonous. The lobby is lovely and has a beautiful cafe.
Image of the Tripadvisor rating Not open No Notice

Jul 14, 2020 Tourist317696

We arrived in town on a Sat night. With a reservation that had been made for months. The entire hotel was shut down. We felt like they had had plenty of time to notify us. It was easy enough to change but thank goodness I was a savvy traveler.
Image of the Tripadvisor rating First time in Chicago

Mar 16, 2020 Olivia_vzqz Orlando

Definitely recommend this hotel for anyone looking for a clean, comfortable, friendly place. The staff was wonderful. We arrived early to Chicago & they were able to accommodate us in a room. We had an amazing city view. You can walk 10-15 min to Navy pier, millennium park and Magnificent mile or uber for a few bucks. The city cancelled St Pats… Read more
Definitely recommend this hotel for anyone looking for a clean, comfortable, friendly place. The staff was wonderful. We arrived early to Chicago & they were able to accommodate us in a room. We had an amazing city view. You can walk 10-15 min to Navy pier, millennium park and Magnificent mile or uber for a few bucks. The city cancelled St Pats parade & festivities due to Covid-19 but the hotel hosted a small party downstairs that kept us entertained & our son with games without leaving the hotel. I would stay here again. Read less
Image of the Tripadvisor rating In need of updating but still a pleasant stay

Mar 7, 2020 Gary H Bloomington, Indiana

Even in the concierge rooms, needed repairs are openly visible: dresser doors that won't stay shut, mars and scratches on furniture, etc. Even the shower curtain and its rod are dated; it has been quite awhile since I had taken a shower in a crowded tub without a curtain rod that bowed out for additional space. Still, the location and amenities… Read more
Even in the concierge rooms, needed repairs are openly visible: dresser doors that won't stay shut, mars and scratches on furniture, etc. Even the shower curtain and its rod are dated; it has been quite awhile since I had taken a shower in a crowded tub without a curtain rod that bowed out for additional space. Still, the location and amenities of the Sheraton are hard to beat and the staff are pleasant, helpful, and knowledgeable. Read less
Image of the Tripadvisor rating Great location

Mar 5, 2020 Ciara1494 Louisville, Kentucky

The room was nice. The view was amazing. Parking was high but that’s Chicago. Checking in was such a breeze and everyone was so nice and helpful. I wish kore restaurants were in walking distance of the hotel but just doordashed my food for the night.