Sheraton Grand Chicago

Chicago, USA

The hotel

One of the finest hotels in the Midwest, the Sheraton Grand Chicago is equipped to dazzle! As well as a state-of-the-art fitness centre with indoor pool and sun deck, it features several excellent restaurants overlooking the Chicago River. Enjoy a cocktail in the sleek surrounds of Java Bar before heading to Shula's Steak House, one of the top steakhouses in America, serving fantastic 'Shula Cut' steaks and fresh seafood.

Amenities

  • Bar
  • Swimming Pool
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

On the banks of the Chicago River, close to the 'Magnificent Mile', Navy Pier, Millennium Park and the Loop. Transfer time from O'Hare International Airport: 25 minutes.

Hotel information

1,218 rooms on 34 floors in 1 building. All with air-conditioning, TV with pay-per-views films, WiFi access*, tea/coffee maker, mini-bar*, safe, iron and board, hairdryer and Sheraton Sweet Sleeper™ beds. Traditional Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Shula's Steak House. Chicago Burger Company. Chi Bar. LB's Bistro & Pâtisserie. LINK @ Sheraton Café. Indoor heated swimming pool. Fitness centre. In-room spa massage services*.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2735)
  • Very good (1697)
  • Average (753)
  • Poor (324)
  • Terrible (171)
Image of the Tripadvisor rating Nice hotel

Nov 17, 2019 luvmarriott Woodbury, New York

I was here for marathon weekend and it was very crowded. Check-in was fine and room was nice. Very good location near many things in Chicago. Breakfast buffet, although a little pricey, was good. The concierge lounge at this property was very good and all the people working there were friendly and helpful.
Image of the Tripadvisor rating Grand in every way

Nov 16, 2019 stilts16 Saint Joseph, Michigan

Great location, great rooms, great staff. Corner room offering view of river and navy pier. Check in was under staffed and took too long. Able to exit hotel onto river walk. Negative was the cost of parking onsite. Way too expensive!!
Image of the Tripadvisor rating The height of luxury!

Nov 16, 2019 FunkyMan3333 Ottawa, Canada

Wow - I loved this hotel! It's massive, and I attended as part of a large conference, which made it very convenient. It was comfortable and clean. They upgraded my room (as a Gold Bonvoy member) to a MASSIVE suite, which made me feel like a rock-star. I really can't think of any negatives to this place. Some highlights: 1. Location - right on… Read more
Wow - I loved this hotel! It's massive, and I attended as part of a large conference, which made it very convenient. It was comfortable and clean. They upgraded my room (as a Gold Bonvoy member) to a MASSIVE suite, which made me feel like a rock-star. I really can't think of any negatives to this place. Some highlights: 1. Location - right on the Riverwalk, a 5 minute walk to downtown. 2. Great fitness centre - roomy with lots of machines and weights. 3. Luxurious lobby. 4. Clean, modern rooms, comfortable beds, and modern bathrooms. 5. Netflix on all the TVs! This will be my preferred hotel when I come to Chicago in the future. Thank you! Read less
Image of the Tripadvisor rating Fantastic Café Service!

Nov 16, 2019 JasmineR391

This review is specifically for the café in the hotel. I came here for a conference and that means that the line for coffee and to-go breakfast was always long, but not to worry! The wonderful ladies working at the café are a well oiled machine that give great service with a positive attitude and a smile. They made my long days in the exhibitior… Read more
This review is specifically for the café in the hotel. I came here for a conference and that means that the line for coffee and to-go breakfast was always long, but not to worry! The wonderful ladies working at the café are a well oiled machine that give great service with a positive attitude and a smile. They made my long days in the exhibitior hall start in a bright note! Read less
Image of the Tripadvisor rating Great location to Chicago attractions

Nov 14, 2019 Zamamama Seaside, California

I stayed here for a 3 day conference. The room was very spacious and I had a view of the river which was pretty awesome. I love the location of this hotel. It's centrally located and easy to get to all the well know attractions in Chicago.The only small gripe I had about my room was it was right by the elevator. I can here the elevator go up and… Read more
I stayed here for a 3 day conference. The room was very spacious and I had a view of the river which was pretty awesome. I love the location of this hotel. It's centrally located and easy to get to all the well know attractions in Chicago.The only small gripe I had about my room was it was right by the elevator. I can here the elevator go up and down in the middle of the night. Other than that, this hotel is great! Read less