Sofitel Chicago Magnificent Mile

Chicago, USA

The hotel

Thanks to a combination of French chic and a convenient location, the Sofitel Chicago Magnificent Mile is an extremely stylish venue from where to experience the very best of Chicago. Guest rooms offer a complete range of contemporary amenities and designer comforts with some delicious downtown surroundings helping you get into the swing of things straight from touchdown. As Navy Pier, Bloomingdales and the MCA are just a few steps from your front door it won't take too long to get amongst the action, with Lake Michigan's shoreline always providing the perfect setting on a warm day in the Windy City. After a good day spent sightseeing or browsing the boutiques, CDA is definitely the best destination to revive your senses with Le Bar offering an uber cool alternative to get you in the mood as you plan the night ahead. A 24-hour fitness room and free WiFi offer just a couple more reasons to stay at the Sofitel and if you're looking for any more, then just gaze upwards at the architectural designs of Jean-Paul Viguier, and you certainly won't be disappointed.

Amenities

  • Bar
  • Room Service
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Situated on the shores of Lake Michigan with all major city sites within walking distance including boutique shopping and modern art galleries as well as Oak Street and North Avenue beaches. Transfer time from O'Hare International Airport: 35 minutes.

Hotel information

415 rooms and suites. All with air-conditioning, luxury marble bathroom with separate glass shower and bath, 32” LCD cable and satellite TV, Bose multi-media system, mini-bar*, telephone with 2 handsets, laptop sized safety deposit box, hairdryer and iron. Classic Rooms are located on the 6th–10th floors and feature floor-to-ceiling windows with views of the Gold Coast neighbourhood, with 1 king-size bed, sleeping maximum 2 adults.

CDA (fine-dining, open for breakfast, lunch, dinner and weekend brunch). Le Bar (extensive wine and cocktail menu). 24-hour fitness centre. In-room spa services*. Concierge. Complimentary morning coffee. Laundry/dry-cleaning service*. 24-hour room service*. Complimentary WiFi. Valet parking available* (payable locally, subject to change).

*Denotes local charge.

Please note: One person must be aged 21 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3530)
  • Very good (1142)
  • Average (229)
  • Poor (83)
  • Terrible (57)
Image of the Tripadvisor rating Ignorant people

Jan 21, 2021 EpplebyMaxim

I had a reservation at this hotel for 5 nights and, after making the reservation, I noticed that my confirmation email stated that a certain sum was payable directly to the hotel as an Urban Fee. I have written to the management of the Sofitel Chicago on at least 15 occasions querying the purpose of charging this Urban Fee. I have received no… Read more
I had a reservation at this hotel for 5 nights and, after making the reservation, I noticed that my confirmation email stated that a certain sum was payable directly to the hotel as an Urban Fee. I have written to the management of the Sofitel Chicago on at least 15 occasions querying the purpose of charging this Urban Fee. I have received no response, not even an acknowledgment that they have received my communication. I, also, contacted Accor Chief Executive Officer, again with no response. If they cannot give me a response then I have no intention of giving them my business. I have cancelled the reservation which was for about $1500.00. I wrote to: Sebastian Bazin Matthew Blackmore Kyle Jackson sofitelchicago@sofitel.com Read less
Image of the Tripadvisor rating Nice Hotel, Very Pricey

Jan 13, 2021 kateaZ4247QY

Very nice hotel that clearly takes COVID seriously. I was a little disappointed by how much they nickel and dime you. You're paying a lot for a room and if you're celebrating a special occasion you need to pay even extra for a treat that other hotels give you for free (e.g., chocolates). The thermostat in our room was very finicky.
Image of the Tripadvisor rating Safe and clean

Dec 21, 2020 lorraine6225

I stayed here for four nights pre Christmas. It is a lovely hotel, very close to everything, luxurious and very comfortable. It’s perfect for walking all over downtown and enjoying the city. It was during covid and I felt that the hotel took very strong safety and health pre-cautions. The one issue I had was when I checked out I was charged… Read more
I stayed here for four nights pre Christmas. It is a lovely hotel, very close to everything, luxurious and very comfortable. It’s perfect for walking all over downtown and enjoying the city. It was during covid and I felt that the hotel took very strong safety and health pre-cautions. The one issue I had was when I checked out I was charged a 22.00 per day amenity fee. When I asked what this was for, I was told it is for the gym, water, WiFi and PPE (masks) I didn’t use the gym, the WiFi, I didn’t get water and I brought my own masks. But still was charged almost $90, this seemed ridiculous. The hotel cannot offer room cleaning, due to covid. Understandable. Same with room service. But then they charge you for amenities you didn’t use? While at the same time not providing normal service? This really put me off. I loved the hotel but this left a very bad taste in my mouth. Read less
Image of the Tripadvisor rating Another wonderful stay - quality standards still high

Dec 2, 2020 FlytheTail Michigan, Usa

My wife and I spent one night at this hotel, as a short escape from being home-bound during the pandemic. We had a fantastic stay in all regards. We booked the Sofitel romantic package, which included breakfast, a bottle of champagne, romantic gift, and late check-out. Rather than chocolate-covered strawberries as the welcome gift, they put a… Read more
My wife and I spent one night at this hotel, as a short escape from being home-bound during the pandemic. We had a fantastic stay in all regards. We booked the Sofitel romantic package, which included breakfast, a bottle of champagne, romantic gift, and late check-out. Rather than chocolate-covered strawberries as the welcome gift, they put a trail of rose petals from the door to the bed, and created a giant heart made with more rose petals. My wife loved it. A bottle of champagne was already in the room too. While there was an initial misunderstanding, the operations manager elevated our experience to ensure we had a magnificent stay, and that we did. The hotel has many health safety precautions in place and we felt safe the entire time. The large room was clean and everything was in working order. The decor is inspiring, with many high-end touches. We also had a nice view of downtown from the 31st floor. I was glad that Le Bar was open for take-away drinks. I ordered two cocktails and they were served in their usual glass barware for me to take back to our room. Their restaurant was also open for take-away orders. I placed our breakfast order with the front desk, then received a call shortly thereafter when the food was ready for pick-up. The eggs were done to perfection, the potatoes were well seasoned, and the bacon and sausage were fantastic. Toast, juice, and condiments were also provided. I had another enjoyable stay and look forward to returning again to my favorite hotel in Chicago. Read less
Image of the Tripadvisor rating Memorable

Nov 27, 2020 Laura_Argentina_29 Champaign-Urbana, Illinois

I spent a night in this hotel to celebrate my baby’s first birthday. People were so nice and polite, they even gave a present to my little one! Everything was settle perfectly to avoid COVID infection, and they did a great job with breakfast, keeping it delicious even though it was to go. I would totally recommend it and hope to visit again soon!