Sofitel Chicago Magnificent Mile

Chicago, USA

The hotel

Thanks to a combination of French chic and a convenient location, the Sofitel Chicago Magnificent Mile is an extremely stylish venue from where to experience the very best of Chicago. Guest rooms offer a complete range of contemporary amenities and designer comforts with some delicious downtown surroundings helping you get into the swing of things straight from touchdown. As Navy Pier, Bloomingdales and the MCA are just a few steps from your front door it won't take too long to get amongst the action, with Lake Michigan's shoreline always providing the perfect setting on a warm day in the Windy City. After a good day spent sightseeing or browsing the boutiques, CDA is definitely the best destination to revive your senses with Le Bar offering an uber cool alternative to get you in the mood as you plan the night ahead. A 24-hour fitness room and free WiFi offer just a couple more reasons to stay at the Sofitel and if you're looking for any more, then just gaze upwards at the architectural designs of Jean-Paul Viguier, and you certainly won't be disappointed.

Amenities

  • Bar
  • Room Service
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Situated on the shores of Lake Michigan with all major city sites within walking distance including boutique shopping and modern art galleries as well as Oak Street and North Avenue beaches. Transfer time from O'Hare International Airport: 35 minutes.

Hotel information

415 rooms and suites. All with air-conditioning, luxury marble bathroom with separate glass shower and bath, 32” LCD cable and satellite TV, Bose multi-media system, mini-bar*, telephone with 2 handsets, laptop sized safety deposit box, hairdryer and iron. Classic Rooms are located on the 6th–10th floors and feature floor-to-ceiling windows with views of the Gold Coast neighbourhood, with 1 king-size bed, sleeping maximum 2 adults.

CDA (fine-dining, open for breakfast, lunch, dinner and weekend brunch). Le Bar (extensive wine and cocktail menu). 24-hour fitness centre. In-room spa services*. Concierge. Complimentary morning coffee. Laundry/dry-cleaning service*. 24-hour room service*. Complimentary WiFi. Valet parking available* (payable locally, subject to change).

*Denotes local charge.

Please note: One person must be aged 21 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3519)
  • Very good (1142)
  • Average (228)
  • Poor (83)
  • Terrible (56)
Image of the Tripadvisor rating Great Stay

Mar 27, 2020 AlyseLeland3 Lansing, Michigan

Great views of the Chicago sky scrapers and in all the action of shopping districts. This place was unprecedented... I thought the staff were friendly and efficient and the room was overall comfortable.
Image of the Tripadvisor rating Unfortunately a terrible experience

Mar 24, 2020 PaulMMCay

I have never written a review before. Stayed here recently with my family. I left my watch on the bed and when we returned to the room it was gone. Not wishing to rush to any judgment, I immediately contacted hotel staff and asked for the issue to be investigated. It transpired that house cleaning picked it up and put in with the industrial… Read more
I have never written a review before. Stayed here recently with my family. I left my watch on the bed and when we returned to the room it was gone. Not wishing to rush to any judgment, I immediately contacted hotel staff and asked for the issue to be investigated. It transpired that house cleaning picked it up and put in with the industrial laundry. Mistakes happen, albeit the particular maid was grumpy because our 13 month old was napping so she couldn’t get into the room earlier. Anyway, the hotel assured me they would “do they right thing”. They haven’t. Their insurers have offered a derisory amount and to buy the exact replacement will cost me 2k more. What my major issue us that the hotel have ignored all emails and allowed the situation drag on. I wasn’t even offered as much as a cup of tea as an apology. Nice to your face but real service is measured in times when the hotel has made an error. The whole episode is as upsetting as it is galling. Have had to take to social media in the hope of some response. Read less
Image of the Tripadvisor rating Amazing stay

Mar 11, 2020 Nur1992Nur

I stayed at this hotel for the night of i got married. we arrived late at night and Andrey was checking us in. he recognize my nationality from my name which is Kazakhstan and after telling that we just got married in that night he upgraded our room to a suit and congratulated us in our language. after arrived to our room we were surprised by the… Read more
I stayed at this hotel for the night of i got married. we arrived late at night and Andrey was checking us in. he recognize my nationality from my name which is Kazakhstan and after telling that we just got married in that night he upgraded our room to a suit and congratulated us in our language. after arrived to our room we were surprised by the room and its great view.after some minutes Andrey surprised us again with pastry and congratulation card which was delivered by the room service. this was made our wedding night unforgettable and we will not hesitate to suggest your hotel to all of my friends and family. Thank you Andrey and sofitel team for this amazing stay. Read less
Image of the Tripadvisor rating I stole sleep

Mar 9, 2020 jillijiam Columbus, Ohio

great food but you might want to print out your reservation first their credit card system cheated me out of a night showers are pretty slim the liquer was expensive ... its a chinse affair i spent it on new years eve ... dining was great perhaps if you use a credit card have your information on you, i was excited to be in Oprah world
Image of the Tripadvisor rating Great Hotel

Mar 5, 2020 melissabatavia Batavia, Illinois

The Sofitel is a beautiful hotel in a great neighborhood. Our room was modern and comfortable. We had a suite which mead a nice size. There were slippers and robes which was a nice touch. The hotel is very clean. The front desk staff were very friendly. The location is excellent. Lots of restaurants and shopping close by. I will definitely stay… Read more
The Sofitel is a beautiful hotel in a great neighborhood. Our room was modern and comfortable. We had a suite which mead a nice size. There were slippers and robes which was a nice touch. The hotel is very clean. The front desk staff were very friendly. The location is excellent. Lots of restaurants and shopping close by. I will definitely stay here again. Read less