Sofitel Chicago Magnificent Mile

Chicago, USA

The hotel

Thanks to a combination of French chic and a convenient location, the Sofitel Chicago Magnificent Mile is an extremely stylish venue from where to experience the very best of Chicago. Guest rooms offer a complete range of contemporary amenities and designer comforts with some delicious downtown surroundings helping you get into the swing of things straight from touchdown. As Navy Pier, Bloomingdales and the MCA are just a few steps from your front door it won't take too long to get amongst the action, with Lake Michigan's shoreline always providing the perfect setting on a warm day in the Windy City. After a good day spent sightseeing or browsing the boutiques, CDA is definitely the best destination to revive your senses with Le Bar offering an uber cool alternative to get you in the mood as you plan the night ahead. A 24-hour fitness room and free WiFi offer just a couple more reasons to stay at the Sofitel and if you're looking for any more, then just gaze upwards at the architectural designs of Jean-Paul Viguier, and you certainly won't be disappointed.

Amenities

  • Bar
  • Room Service
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Situated on the shores of Lake Michigan with all major city sites within walking distance including boutique shopping and modern art galleries as well as Oak Street and North Avenue beaches. Transfer time from O'Hare International Airport: 35 minutes.

Hotel information

415 rooms and suites. All with air-conditioning, luxury marble bathroom with separate glass shower and bath, 32” LCD cable and satellite TV, Bose multi-media system, mini-bar*, telephone with 2 handsets, laptop sized safety deposit box, hairdryer and iron. Classic Rooms are located on the 6th–10th floors and feature floor-to-ceiling windows with views of the Gold Coast neighbourhood, with 1 king-size bed, sleeping maximum 2 adults.

CDA (fine-dining, open for breakfast, lunch, dinner and weekend brunch). Le Bar (extensive wine and cocktail menu). 24-hour fitness centre. In-room spa services*. Concierge. Complimentary morning coffee. Laundry/dry-cleaning service*. 24-hour room service*. Complimentary WiFi. Valet parking available* (payable locally, subject to change).

*Denotes local charge.

Please note: One person must be aged 21 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3504)
  • Very good (1143)
  • Average (227)
  • Poor (83)
  • Terrible (55)
Image of the Tripadvisor rating Luxury with Compromises and Issues

Jan 21, 2020 SoloWanderlust16 Seattle, Washington

The following are notes from my experience staying in a Prestige Suite: Closet was small for a suite. Half the closet space of most american standard hotel rooms...in a suite. This is a french closet door, which was very old and worn and kept getting unaligned. Wifi did not work. The engineer that came by was kind and professional, but 3rd party… Read more
The following are notes from my experience staying in a Prestige Suite: Closet was small for a suite. Half the closet space of most american standard hotel rooms...in a suite. This is a french closet door, which was very old and worn and kept getting unaligned. Wifi did not work. The engineer that came by was kind and professional, but 3rd party internet provider had to be called and they could not fix problem as the router was in another hotel guest room. The Prestige suite has a ridiculously small walk in shower. Smaller than the one at a basic gym locker room. It only fits one adult person and doesn't have enough room for that person to stretch...in a suite that seemed to have been updated with attention to (most) details. Note: High floors not guaranteed with Prestige Suites, even though they are the 2nd most expensive suites in the hotel. You apparently pay for more living area space, not guaranteed high level (22-32) views or a large bathroom. If you are here for the views, book the luxury room. Staff was professional and kind, great location, and the room was nice overall, but the WiFi issues, the compromises with shower and closet space, and not being guaranteed a high floor (22-32 floor) view would make me not recommend visiting this hotel or upgrading to a prestige suite unless it's a great deal. Go for the high floor (22-32) luxury room if you mainly want a decent room with a great view Read less
Image of the Tripadvisor rating One day night @ Chicago downtown

Jan 19, 2020 Satangai Luxembourg City, Luxembourg

Quite sophisticated hotel in Chicago downtown, in a very good position to walk through the Magnificient Mile as well as the main attractions in the city center. It is a modern style hotel, clean and in order, basically it is worth the cost.
Image of the Tripadvisor rating Magnificent!

Jan 18, 2020 CadenB4 Cape Town, South Africa

The Sofitel was magnificent indeed. Perfect location, centrally located to Magnificent Mile as well as the Loop, with many fantastic dining options nearby. The room was fabulous with the signature feathertop bed and designer toiletries, a lovely size. (Ask for a corner room) There was an option for housekeeping not to come and clean the room,… Read more
The Sofitel was magnificent indeed. Perfect location, centrally located to Magnificent Mile as well as the Loop, with many fantastic dining options nearby. The room was fabulous with the signature feathertop bed and designer toiletries, a lovely size. (Ask for a corner room) There was an option for housekeeping not to come and clean the room, and you could get $10 back. Complimentary tea & coffee making facilities for the guests downtown available 24hrs. We stayed at another hotel on Mag Mile, but would definitely return to the Sofitel in the future. Highly recommended! Read less
Image of the Tripadvisor rating Underwhelming

Jan 13, 2020 RoxieMcD Chicago, Illinois

Our stay was in a Superior king on the 18th floor (free upgrade because our room wasn’t ready when we arrived), and the views were gorgeous. The room was very well appointed and had one of the most comfortable beds I’ve ever slept on (although there was no top sheet, just a duvet). The rain head shower was glorious but there were some dirty… Read more
Our stay was in a Superior king on the 18th floor (free upgrade because our room wasn’t ready when we arrived), and the views were gorgeous. The room was very well appointed and had one of the most comfortable beds I’ve ever slept on (although there was no top sheet, just a duvet). The rain head shower was glorious but there were some dirty aspects of it (see photos). The chaise had a large stain so we just avoided sitting on it. The thing that really disappointed us was the $20 “amenity fee” that we were charged upon checkout for using the mini fridge in the room (needed to store leftover dinner). I’ve never been charged a fee for using a mini fridge at any hotel I’ve ever stayed in. Overall, the location was terrific and the staff was very courteous. It was that amenity fee that was disappointing, and for that reason, we probably would not return. Read less
Image of the Tripadvisor rating Terrific Experience!

Jan 12, 2020 nancybZ8038GT

My husband and I will definitely visit this posh, beautiful hotel again. From the moment we stepped into the gorgeous lobby, we were impressed. As we approached the reception desk, we were greeted by Eric’s warm, friendly and professional demeanor. He made a great first impression of this property. Our room was spotless, modern and very well… Read more
My husband and I will definitely visit this posh, beautiful hotel again. From the moment we stepped into the gorgeous lobby, we were impressed. As we approached the reception desk, we were greeted by Eric’s warm, friendly and professional demeanor. He made a great first impression of this property. Our room was spotless, modern and very well appointed with robes, slippers, Keurig machine and a super comfy bed! Bathroom is spacious and classy! Mike, our doorman, was also very friendly and helpful which just added to our positive feelings for this hotel. We highly recommend staying here! Read less