The Allegro Royal Sonesta

Chicago, USA

Virgin rating

Queen Deluxe Room
Bar Allegro
Premier Room
Bar Allegro
Queen Deluxe Room
Bar Allegro
Premier Room
Bar Allegro

The hotel

Boasting a sophisticated new lobby lounge area, The Allegro Royal Sonesta promises a first-class welcome from the moment you arrive with a wealth of 'have to see' attractions right on the shiny front porch. Style and class are everything in Chicago and the Allegro is blessed with bucket loads of both including more than 400 guest rooms and suites all of which promise a stylish and comfortable approach to city living. With complimentary social hour and hot drinks both presented in the lobby lounge, you'll discover numerous excuses to get social and thanks to the hotel's award-winning 312 Chicago restaurant and bar, there's more than a hint of Italian finery to compliment all occasions. If you've overindulged the night before then the hotel's fitness room or in-spa massage service* can help you relax and revive, with in-room yoga mats and yoga TV providing more stretching potential pre or post sightseeing tour. As the Allegro is based right next to one of Chicago's most prestigious theatres, the Cadillac Palace, red carpet treatment starts from the moment you arrive with numerous other landmarks, shops and entertainment venues all within walking distance.

Amenities

  • Bicycle Rental
  • Families
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Spa
  • Valet parking
  • Close to City Centre

Where is it

In the heart of Chicago's downtown Theatre District. Transfer time from O'Hare International Airport: 50 minutes.

Hotel information

483 rooms and suites. All with air-conditioning, 43” LCD flat-screen cable TV with yoga channel, iHome docking station with alarm clock, mini-bar*, Atelier Bloem bath amenities, yoga mat, bathrobes, hairdryer and iron and board. Queen Deluxe Rooms have 220 sq ft and have 1 queen-size bed, sleeping maximum 2 adults.

King Deluxe Rooms are 220 sq ft and have 1 king-size bed, sleeping maximum 2 adults.

Double Double Deluxe Rooms are 220 sq ft and have 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Premier Rooms are 286 sq ft and have a sitting area and 1 king-size bed, sleeping maximum 2 adults.

King Suites are 550 sq ft with separate living room and 1 king-size bed, sleeping maximum 2 adults.

312 Chicago (Italian restaurant, open for breakfast, lunch, dinner and weekend brunch). Bar Allegro (craft beers, wines and snacks). Evening social hour in lobby living room. Complimentary morning tea and coffee. Fitness centre. In-room spa services*. Concierge. Laundry/dry-cleaning services*. Valet parking* (payable locally; subject to change). Valet parking $63 plus tax, per night (payable locally, subject to change).

*Denotes local charge.

Please note: one person must be aged 21 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (672)
  • Very good (460)
  • Average (162)
  • Poor (91)
  • Terrible (65)
Image of the Tripadvisor rating Great Customer Service

Apr 2, 2024 Jessica W

The front desk service was incredible. Helal Jain was so pleasant and helpful. She helped to arrange an early check in for me and helped me to extend my stay. I haven’t experience customer service this good in a very long time. The hotel lobby is a wonderful place to gather for a great time with family and friends.
Image of the Tripadvisor rating Awesome neat and clean hotel .

Mar 21, 2024 Kwaku1357

Everyone seems very excited and willing to assist . Neat rooms and beddings were clean The forks at the front desk were incredible. Nothing was too much to ask . I needed a microwave and in minutes it was in my room . Big shout to Emmanuel K ( service Rep at the front desk , keep smiling . You are awesome. Thanks , I will highly recommend this… Read more
Everyone seems very excited and willing to assist . Neat rooms and beddings were clean The forks at the front desk were incredible. Nothing was too much to ask . I needed a microwave and in minutes it was in my room . Big shout to Emmanuel K ( service Rep at the front desk , keep smiling . You are awesome. Thanks , I will highly recommend this hotel . 5***** Read less
Image of the Tripadvisor rating Helpful staff

Mar 4, 2024 Meghana U

The room is great and Eric on the front desk was really helpful! Thanks for making this a pleasant stay! Very accessible and lots to explore around! Would definitely recommend and would surely come back myself Everything in the room is very well kept! Thanks to Eric again for being so helpful! Appreciate it!
Image of the Tripadvisor rating Great place to stay for business!

Mar 4, 2024 739kirklandh

The Royal Sonesta is always a great stay! Between the great architecture, awesome amenities, and phenomenal drinks at the bar I stay here often! The guy who checked me in, Eric, is also great! Very helpful and knowledgeable. He was very quick to ensure I did not need a refresher of all the things that the hotel has to offer!
Image of the Tripadvisor rating Stinky hotel!

Mar 2, 2024 Yency R

Please, never go to this hotel. First and most importantly, it stinks. It literally has such a bad smell from the moment you enter the lower level, to the hallways on all floors of the hotel. The carpet looks extremely old and smells like mold and has a sewer smell to it. We booked this hotel through Expedia and paid for a Deluxe type of room. The… Read more
Please, never go to this hotel. First and most importantly, it stinks. It literally has such a bad smell from the moment you enter the lower level, to the hallways on all floors of the hotel. The carpet looks extremely old and smells like mold and has a sewer smell to it. We booked this hotel through Expedia and paid for a Deluxe type of room. The room and the bathroom were so extremely small that my husband asked to see an upgraded room. When we viewed it, it was a bigger space, but with the same bathroom size. And guess what? It also smelled like mold. That room was $60 more, but they said they would fit us in for the initial price if we left a good review online. My husband asked if the water bottles were complimentary and they said yes. But when we checked out, they wanted to charge us $60 for a "DESTINATION FEE", which included the 2 complimentary water bottles, a bottle of wine, gym, printer, and amenities. Very misleading! They decided to waive that fee as new families were checking In next to us at the front desk. In fact, we knew about this b/c my husband started checking the reviews online before our check-out day with complaints about the same fee. We deeply regret staying at the hotel, we later realized we could've paid the same money for a better hotel in the area. And for some reason, we were itchy all night long while sleeping. Is it even safe to stay at a hotel that stays like toxic mold? I would give ZERO stars to this place, but unfortunately, that's not an option. For the Record, the female receptionist was very polite and did her very best to accommodate our stay. We give her and her only 5 stars. Read less