The Drake Hotel

Chicago, USA

The hotel

The Drake Hotel is in the finest location in Chicago, situated at the very tip of the Magnificent Mile Neighbourhood, and located right in front of Oak Street Beach overlooking Lake Michigan. It hasn’t lost any of the glitz or traditions which drew in Chicago’s glitterati for its grand opening on New Year’s Eve in 1920, and in the decades which followed. It still hosts High Tea, with its delicate petit fours and fragrant teas now served in the appropriately decadent Palm Court. You can still dine (and drink) at Coq d’Or, the city’s second venue to get that all-important liquor license after Prohibition ended in 1933. A milestone on The Magnificent Mile, with direct access Lake Michigan’s Oak Street Beach, be prepared for drama, history and luxury.

Amenities

  • Bar
  • Room Service
  • Valet parking
  • Fitness Centre/Gym
  • Close to City Centre
  • Restaurant

Where is it

In a central spot at the end of The Magnificent Mile, and with direct access to Oak Street Beach on Lake Michigan, this hotel is a block from John Hancock Center, famous for its 360 CHICAGO and TILT! attractions. It’s also just a few blocks from the Museum of Contemporary Art and two of the city’s most historic landmarks: The Old Water Tower and Chicago Avenue Pumping Station. Transfer time from O'Hare International Airport: 1 hour.

Hotel information

609 rooms and suites. All with individual climate control, flatscreen HDTV with premium movie channels, WiFi access*, fridge*, marble bathroom, safe and luxury terry bathrobes. Deluxe Rooms have 1 king-size bed or 2 oversized twin beds, sleeping maximum 3 adults or 2 adults and 2 children.

Deluxe Lake View Rooms overlook Lake Michigan with 1 king-size bed or 2 oversized win beds, sleeping maximum 3 adults or 2 adults and 2 children.

Coq d’Or (piano lounge with cocktails and whiskey bar, open for lunch, dinner and late nights). Café on Oak (open for breakfast). Palm Court (open for afternoon tea and cocktails, with entertainment including live harpists and Salsa dancing). Lavazza Espression (hot drinks, sandwiches and snacks). Room service*. Fitness centre (on-site centre, and access to neighbouring full-service fitness centre*). Arcade shopping. Les Clefs d’Or Concierge. Self parking $49 plua tax, per day and valet parking $70 pus tax, per day (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2461)
  • Very good (1340)
  • Average (583)
  • Poor (313)
  • Terrible (184)
Image of the Tripadvisor rating Not the same as it used to be

Jul 27, 2021 salingerdavid

Very disappointed in the service. We had maintenance issues that took two days to resolve and one issue, the AC was never resolved. AC wasn’t working which cause the room to be extremely damp. Asked if housekeeping could come change sheets while we were out of the room and they left the sheets on the bed for us to change…never had to change my… Read more
Very disappointed in the service. We had maintenance issues that took two days to resolve and one issue, the AC was never resolved. AC wasn’t working which cause the room to be extremely damp. Asked if housekeeping could come change sheets while we were out of the room and they left the sheets on the bed for us to change…never had to change my own sheets at a hotel! Read less
Image of the Tripadvisor rating A step back in time, You can fee the history

Jul 24, 2021 timbN747GA Cordoba, Spain

I've wanted to stay at The Drake all my life. Driving along Lake Shore Drive and Michigan Avenue it has aways been such an icon. Finally got my chance. Two wonderful nights. Updated things where they mattered: Bathroom, bed, and linens were all excellent. Service was professional and friendly. Iconic style was still everywhere. Some say The Drake… Read more
I've wanted to stay at The Drake all my life. Driving along Lake Shore Drive and Michigan Avenue it has aways been such an icon. Finally got my chance. Two wonderful nights. Updated things where they mattered: Bathroom, bed, and linens were all excellent. Service was professional and friendly. Iconic style was still everywhere. Some say The Drake needs updating. To do so, would destroy the history and character of this grand lady. It is worth the experience to let yourself be transported back to a different time. Read less
Image of the Tripadvisor rating Great service, but dated rooms with poor shower plumbing

Jul 23, 2021 SnakeDoc45 Los Angeles, California

The service here on check in and the lobby is great. Kristen and Dominique at the front desk provided stellar service, as did the bell captain Mark, who went out of his way to help us. The rooms are nice and clean, however a bit dated and in need of an update. We asked for extra glasses and towels and it took them a while to deliver the… Read more
The service here on check in and the lobby is great. Kristen and Dominique at the front desk provided stellar service, as did the bell captain Mark, who went out of his way to help us. The rooms are nice and clean, however a bit dated and in need of an update. We asked for extra glasses and towels and it took them a while to deliver the items. The worst part of our stay was the old shower/tub. The water temperature is nearly impossible to regulate, and most of the water comes out of the bottom spigot instead of the shower head. The water was at times scalding hot, burning my father's feet. And the shower tub was backed up severely, and filled up with waste water. The shower ruined our short stay. It was only one night so we didn't report it. Read less
Image of the Tripadvisor rating Disappointed in the Drake

Jul 22, 2021 Pat M

We were placed in the Drake by Hilton, and initially we were excited about it. The lobby and lower 2 floors were everything you would expect from the Drake. Unfortunately our room was very humid/damp, and the bathroom smelled musty. The window had a great view, but the window looked as if it hadn’t been cleaned in years. There were large… Read more
We were placed in the Drake by Hilton, and initially we were excited about it. The lobby and lower 2 floors were everything you would expect from the Drake. Unfortunately our room was very humid/damp, and the bathroom smelled musty. The window had a great view, but the window looked as if it hadn’t been cleaned in years. There were large spiders and a large hornet living outside the window around the frame. The door knob fell off of the closet and we had to reattach it to be able to get to our clothes. The Drake was generally disappointing. Read less
Image of the Tripadvisor rating The Dreck.

Jul 22, 2021 Jeremy H Washington DC, District of Columbia

Seriously? This hotel is like Miss Havisham's decrepit mansion. We stayed in an Executive Suite on the 6th floor corner overlooking the lake. The wall to wall carpeting in the rooms was filthy. The upholstered chairs and couch were so musty, you had to take a claritin before sitting on them. The common rooms and corridors of the hotel are… Read more
Seriously? This hotel is like Miss Havisham's decrepit mansion. We stayed in an Executive Suite on the 6th floor corner overlooking the lake. The wall to wall carpeting in the rooms was filthy. The upholstered chairs and couch were so musty, you had to take a claritin before sitting on them. The common rooms and corridors of the hotel are equally pathetic. Carpeting in the hallways were stained, dirty, and crumb dusted. One of our windows looked out on the hotel's HVAC system. Many ducts were sagging under deep pools of fetid, green water. Staff was friendly and helpful, but the hotel needs a total make-over before it can legitimately charge the prices it charges. There are many nice hotels near Chicago's Gold Coast. This is not one of them. Read less