Virgin Hotels Chicago

Chicago, USA

Virgin rating

The hotel

Step inside Virgin Hotels Chicago and find your new favourite space - where the doors are never closed and the minds are always open to surprise and delight. Offering home-from-home comfort, guest rooms are of the utmost importance, divided into two separate areas – a dressing room and sleeping lounge – and packed to the hilt with mod-cons, including complimentary unlimited WiFi. Eating and dining is something you’ll want to make the most of whilst on holiday and at the hotel we’ve got a variety of restaurants to tempt you. Soak up the private members vibe at The Commons Club, home of the hosted cocktail hour or catch your breath over a coffee at TwoZeroThree, a Euro-style coffee house. Stargazers should make a beeline for the Rooftop Bar Cerise and indulge in craft cocktails and small bites. If you want some inspiration for your trip, the hotel app shares locals’ favourites (and allows you to control the thermostat in your room, order room service and more).

Amenities

  • Wheelchair access
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Spa
  • Close to City Centre

Where is it

In downtown Chicago, 1 block away from Michigan Avenue with great shopping and restaurants. Close to Chicago Theatre, Millennium Park, Chicago Cultural Center, Theater District, Chicago River and Navy Pier. Transfer time from O'Hare International Airport: 1 hour.

Hotel information

250 rooms. All of which are two-chambered with a dressing room and a sleeping area separated by a sliding door. Facilities include air-conditioning, flat-screen HDTV, telephone, tea/coffee maker, mini-fridge, mini-bar, safe*, hairdryer and iron and board. Chamber Rooms are divided into two separate areas by sliding privacy doors - a dressing room and bedroom - with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Grand Chamber Suites are slightly larger, sleeping maximum 2 adults.

Valet parking $75 plus tax for 24 hours (payable locally, fee subject to change).

Miss Ricky’s (lunch, brunch and happy hour daily both indoors and al fresco). Cerise (rooftop bar offering cocktails and light bites). Two Zero Three (Euro-style coffee bar by day, wine bar by night).

Live music nights at Cerise rooftop bar. DJ sets on Miss Ricky's patio on Fridays and Saturdays.

24 hour fitness centre.

24-hour room service*. Complimentary WiFi. Concierge. 

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Please note: There must be somebody age 21+ on the reservation in order to check-in at this hotel. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2554)
  • Very good (461)
  • Average (148)
  • Poor (57)
  • Terrible (35)
Image of the Tripadvisor rating Convenient Location, Clean Room

Dec 2, 2023 kmz7677 Augusta, Georgia

Enjoyed my stay here in June. The location is central and convenient I really enjoyed the rooftop bar too. The room was clean and comfy room and the staff was friendly. Couldn't ask for much more on a business trip stay.
Image of the Tripadvisor rating Exceptional hotel in the heart of the city

Dec 1, 2023 Journey269270

I was blown away with our experience at the Virgin Hotels Chicago. From the moment we stepped into the hotel, we were treated so special. Danny helped us check-in and was very knowledgeable and friendly. Our room was quiet, clean, and felt really upscale yet cozy. We were so appreciative of the all you can drink happy hour and complimentary bottle… Read more
I was blown away with our experience at the Virgin Hotels Chicago. From the moment we stepped into the hotel, we were treated so special. Danny helped us check-in and was very knowledgeable and friendly. Our room was quiet, clean, and felt really upscale yet cozy. We were so appreciative of the all you can drink happy hour and complimentary bottle of birthday champagne and chocolates for my fiancé's birthday. We self-parked next to the hotel and received 50% off the $60 parking fee. While we didn't bring our dogs this time, I love how pet-friendly they are. We will definitely be staying at the Virgin Hotels Chicago again in the future. Read less
Image of the Tripadvisor rating Great Experience!

Dec 1, 2023 160magnusj

I had an excellent stay at the hotel, the room is great equipped with everything you need and the location couldn't be better for a stay in the city! I had a great experience checking in with Danny - thank you for making it a smooth and great experience!
Image of the Tripadvisor rating Rockstar staff!

Nov 30, 2023 Adventure68584248091

I'm not sure if she was a manager but Brittany at the front desk was amazing in helping us resolve an issue, she was prompt and went above and beyond. I was very impressed. Me and my friend had an incredible time. I would absolutely recommend staying here, it's in a great location, it's beautiful and the rooftop bar had an event that we had a… Read more
I'm not sure if she was a manager but Brittany at the front desk was amazing in helping us resolve an issue, she was prompt and went above and beyond. I was very impressed. Me and my friend had an incredible time. I would absolutely recommend staying here, it's in a great location, it's beautiful and the rooftop bar had an event that we had a blast attending! Read less
Image of the Tripadvisor rating The Staff Make the Stay Worth It...Thank You Danny, DeAndre, Kelsey and Christina!

Nov 29, 2023 Amy D Lansing, Michigan

As an occasional visitor to Chicago, and the organizer of a trip with people who have never stayed in the city before, I prayed that at the very least our accommodations would be near the quintessential city-life, safe, and clean. From the very beginning, the Virgin Hotels Chicago staff put me at ease with every question prior to and during our… Read more
As an occasional visitor to Chicago, and the organizer of a trip with people who have never stayed in the city before, I prayed that at the very least our accommodations would be near the quintessential city-life, safe, and clean. From the very beginning, the Virgin Hotels Chicago staff put me at ease with every question prior to and during our stay. The hotel and the rooms were exceptionally clean, spacious and conveniently located. If there was something we wanted, after the asking, shortly after it was provided. We were greeted at every occasion expeditiously and cordially. There was a sense of nearly every person liking what they do and projecting a positive image for the hotel and the site restaurant, Miss Ricky's. Where I was a fan of the food at Miss Ricky's the convenience and the sincerity of the waitstaff made us visit a couple of times during our stay. For the cost and location Virgin Hotels Chicago would be a top consideration; but the staff have made it a favorite for this organizer, so far. My sincerest appreciation to the energetic Kelsey, lovely Christina (at Miss Ricky's), fun doorman DeAndre, and the incomparable and ever present Danny. Read less