Virgin Hotels Chicago

Chicago, USA

The hotel

Step inside Virgin Hotels Chicago and find your new favourite space - where the doors are never closed and the minds are always open to surprise and delight. Offering home-from-home comfort, guest rooms are of the utmost importance, divided into two separate areas – a dressing room and sleeping lounge – and packed to the hilt with mod-cons, including complimentary unlimited WiFi. Eating and dining is something you’ll want to make the most of whilst on holiday and at the hotel we’ve got a variety of restaurants to tempt you. Soak up the private members vibe at The Commons Club, home of the hosted cocktail hour or catch your breath over a coffee at TwoZeroThree, a Euro-style coffee house. Stargazers should make a beeline for the Rooftop Bar Cerise and indulge in craft cocktails and small bites.

Amenities

  • Bar
  • Spa
  • Room Service
  • Wheelchair access
  • Fitness Centre/Gym
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In downtown Chicago, 1 block away from Michigan Avenue with great shopping and restaurants. Close to Chicago Theatre, Millennium Park, Chicago Cultural Center, Theater District, Chicago River and Navy Pier. Transfer time from O'Hare International Airport: 1 hour.

Hotel information

250 rooms. All of which are two-chambered with a dressing room and a sleeping area separated by a sliding door. Facilities include air-conditioning, flat-screen HDTV, telephone, tea/coffee maker, mini-fridge, mini-bar, safe*, hairdryer and iron and board. Chamber Rooms are divided into two separate areas by sliding privacy doors - a dressing room and bedroom - with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Grand Chamber Suites are slightly larger, sleeping maximum 2 adults.

Commons Club (open for dinner, cocktails and late night bar). Upstairs (bar and live entertainment venue - open for events only). Cerise (rooftop bar offering cocktails and light bites). Two Zero Three (Euro-style coffee bar by day, wine bar by night). 24-hour room service*. 24-hour fitness centre. Complimentary WiFi.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1945)
  • Very good (381)
  • Average (122)
  • Poor (32)
  • Terrible (22)
Image of the Tripadvisor rating Perfect

Sep 15, 2021 lbmastiff Long Beach, California

We absolutely loved everything about our stay at the Virgin Hotel! The rooms were clean and well appointed. We were very impressed with how quiet it was too. Our window faced the L Train and I never could hear it going by from inside. There are multiple great options for dining. The best is the one hour free happy hour that is offered in the… Read more
We absolutely loved everything about our stay at the Virgin Hotel! The rooms were clean and well appointed. We were very impressed with how quiet it was too. Our window faced the L Train and I never could hear it going by from inside. There are multiple great options for dining. The best is the one hour free happy hour that is offered in the downstairs restaurant. The drinks were delicious and the service was great. We also really enjoyed the rooftop bar. There was a dj on Thursday night that our whole group enjoyed. The location is central to everything we wanted to do and very close to the train for easy transportation. We would definitely stay here again!! Read less
Image of the Tripadvisor rating Wonderful Experience

Sep 13, 2021 scottsirchio

Virgin Hotel Chicago leaves you with an unforgettable experience. Premium service, and the rooms have an unprecedented attention to detail. The staff is pleasant and friendly. Major shout-out to Tony in Miss Ricky's. Tony, you made our terrific trip, even more terrific.
Image of the Tripadvisor rating Wonderful experience

Sep 12, 2021 MikeE415 Louisville, Kentucky

Everything at the Virgin Chicago was wonderful from the location, the decor, the roof top terrace and the staff. Tony at Miss Ricky's went out of his way to be very welcoming and friendly the entire length of out stay.
Image of the Tripadvisor rating Very comfortable and clean

Sep 10, 2021 Eliana V Dallas, Texas

I enjoyed my stay at the Virgin Hotel in Chicago this past Labor Day weekend. The front desk, in particular Andrew, was very helpful with getting me settled in and welcoming me in to Chicago. I highly recommend this hotel and will be coming back next time I’m in town!
Image of the Tripadvisor rating Cool Rooms, Ideal Location, Mixed Service

Sep 4, 2021 travelgirlMontana Montana

Perfect location to access public transportation and the sites we wanted to visit. Rooms were absolutely perfect - huge, quiet and with nice amenities like premium bath products, tea/coffee, rainshower, plush beds and unique design that didn't make it feel like a chain hotel. Didn't quite live up to expectations with service though. Check-in… Read more
Perfect location to access public transportation and the sites we wanted to visit. Rooms were absolutely perfect - huge, quiet and with nice amenities like premium bath products, tea/coffee, rainshower, plush beds and unique design that didn't make it feel like a chain hotel. Didn't quite live up to expectations with service though. Check-in failed to acknowledge my written request for late check-out, didn't clarify you had to pay for the "coffee bar", didn't explain how the spirit hour worked and never mentioned the $25 breakfast credit we were supposed to receive (never did get it). Only part of "In the Know program" we received at all was chips and water free in the room as a welcome amenity. Service was friendly and prompt at the coffee shop for breakfast and at Cerise, but spirit hour was never explained when we arrived there either so we paid for our drinks. The music was also too loud. While the front desk took our request for more coffee pods and creamer in the room and housekeeping responded promptly, they brought us four coffee mugs instead! Check-out front desk staff was great and accommodated storing our bags. However, never asked our stay. Good value for location and room quality, but lacking in service for such a raved about hotel. Read less