Virgin Hotels Chicago

Chicago, USA

The hotel

Step inside Virgin Hotels Chicago and find your new favourite space - where the doors are never closed and the minds are always open to surprise and delight. Offering home-from-home comfort, guest rooms are of the utmost importance, divided into two separate areas – a dressing room and sleeping lounge – and packed to the hilt with mod-cons, including complimentary unlimited WiFi. Eating and dining is something you’ll want to make the most of whilst on holiday and at the hotel we’ve got a variety of restaurants to tempt you. Soak up the private members vibe at The Commons Club, home of the hosted cocktail hour or catch your breath over a coffee at TwoZeroThree, a Euro-style coffee house. Stargazers should make a beeline for the Rooftop Bar Cerise and indulge in craft cocktails and small bites. If you want some inspiration for your trip, the hotel app shares locals’ favourites (and allows you to control the thermostat in your room, order room service and more).

Amenities

  • Wheelchair access
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Spa
  • Close to City Centre

Where is it

In downtown Chicago, 1 block away from Michigan Avenue with great shopping and restaurants. Close to Chicago Theatre, Millennium Park, Chicago Cultural Center, Theater District, Chicago River and Navy Pier. Transfer time from O'Hare International Airport: 1 hour.

Hotel information

250 rooms. All of which are two-chambered with a dressing room and a sleeping area separated by a sliding door. Facilities include air-conditioning, flat-screen HDTV, telephone, tea/coffee maker, mini-fridge, mini-bar, safe*, hairdryer and iron and board. Chamber Rooms are divided into two separate areas by sliding privacy doors - a dressing room and bedroom - with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Grand Chamber Suites are slightly larger, sleeping maximum 2 adults.

Valet parking approximately $68 for 24 hours (payable locally, fee subject to change).

Miss Ricky’s (lunch, brunch and happy hour daily both indoors and al fresco). Cerise (rooftop bar offering cocktails and light bites). Two Zero Three (Euro-style coffee bar by day, wine bar by night). Commons Club (temporarily closed).

Live music nights at Cerise rooftop bar. DJ sets on Miss Ricky's patio on Fridays and Saturdays.

24 hour fitness centre.

24-hour room service*. Complimentary WiFi.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Please note: There must be somebody age 21+ on the reservation in order to check-in at this hotel. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1968)
  • Very good (390)
  • Average (126)
  • Poor (33)
  • Terrible (24)
Image of the Tripadvisor rating Exceeded my expectations

Jan 26, 2022 O2944DPbrianp Boulder, Colorado

The customer service was exceptional. The vibe there was great. I love the fact that the rooms are quiet. The bedroom had some distance from the door, Which buffered the sound of other door slamming in the hallway. The bed was exceptional. This is my new home away from home
Image of the Tripadvisor rating Must stay at the Virgin when in Chicago

Jan 20, 2022 Steve Z

One of the nicest hotels I've ever stayed in. Super cozy, clean, and appropriately modern. Staff were accommodating and friendly and did their best to ensure the best customer service despite working in a pandemic. If you can splurge, make sure to get a corner room junior suite.
Image of the Tripadvisor rating Great hotel for quick visit into the city to shop, eat and see friends.

Jan 19, 2022 48russellv

We always enjoy our stay at the Virgin Hotel, though there are some things that have changed over the years. There used to be a cool and hip vibe to the hotel that is no longer present. When you entered the hotel, you heard music, the front desk people had a look that matched the tone of the hotel and there was a presence that made you feel more… Read more
We always enjoy our stay at the Virgin Hotel, though there are some things that have changed over the years. There used to be a cool and hip vibe to the hotel that is no longer present. When you entered the hotel, you heard music, the front desk people had a look that matched the tone of the hotel and there was a presence that made you feel more safe. Great to come and go during the day, but be be on alert at night, as there are many homeless people that mill right around the hotel and are sometimes aggressive. Read less
Image of the Tripadvisor rating Thanks Virgin Hotel!

Jan 16, 2022 BeckyBickford

This was our second stay at Virgin. Everything was great both times. Room is lovely and clean, location is good, and the entire staff is friendly and helpful. Andrew at the front desk was a standout; checked us into our room early, helped hold the elevator, remembered small details about the guests. We will definitely be back!
Image of the Tripadvisor rating Getaway

Jan 13, 2022 77Beth2022 Washington, Illinois

Hotel was in a great location. Staff was wonderful. Friendly and courteous. Food and drinks were delicious. We were just a little disappointed with the quality of the beds and how thin the walls were.