Virgin Hotels Chicago

Chicago, USA

Virgin rating

The hotel

Step inside Virgin Hotels Chicago and find your new favourite space - where the doors are never closed and the minds are always open to surprise and delight. Offering home-from-home comfort, guest rooms are of the utmost importance, divided into two separate areas – a dressing room and sleeping lounge – and packed to the hilt with mod-cons, including complimentary unlimited WiFi. Eating and dining is something you’ll want to make the most of whilst on holiday and at the hotel we’ve got a variety of restaurants to tempt you. Soak up the private members vibe at The Commons Club, home of the hosted cocktail hour or catch your breath over a coffee at TwoZeroThree, a Euro-style coffee house. Stargazers should make a beeline for the Rooftop Bar Cerise and indulge in craft cocktails and small bites. If you want some inspiration for your trip, the hotel app shares locals’ favourites (and allows you to control the thermostat in your room, order room service and more).

Amenities

  • Wheelchair access
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Spa
  • Close to City Centre

Where is it

In downtown Chicago, 1 block away from Michigan Avenue with great shopping and restaurants. Close to Chicago Theatre, Millennium Park, Chicago Cultural Center, Theater District, Chicago River and Navy Pier. Transfer time from O'Hare International Airport: 1 hour.

Hotel information

250 rooms. All of which are two-chambered with a dressing room and a sleeping area separated by a sliding door. Facilities include air-conditioning, flat-screen HDTV, telephone, tea/coffee maker, mini-fridge, mini-bar, safe*, hairdryer and iron and board. Chamber Rooms are divided into two separate areas by sliding privacy doors - a dressing room and bedroom - with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Grand Chamber Suites are slightly larger, sleeping maximum 2 adults.

Valet parking approximately $68 for 24 hours (payable locally, fee subject to change).

Miss Ricky’s (lunch, brunch and happy hour daily both indoors and al fresco). Cerise (rooftop bar offering cocktails and light bites). Two Zero Three (Euro-style coffee bar by day, wine bar by night). Commons Club (temporarily closed).

Live music nights at Cerise rooftop bar. DJ sets on Miss Ricky's patio on Fridays and Saturdays.

24 hour fitness centre.

24-hour room service*. Complimentary WiFi.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Please note: There must be somebody age 21+ on the reservation in order to check-in at this hotel. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2061)
  • Very good (405)
  • Average (128)
  • Poor (37)
  • Terrible (27)
Image of the Tripadvisor rating The perfect getaway

Jul 6, 2022 alexispA6107SP

Upon arrival Alex greeted us and gave us early check in and with our AMEX if there is a room available an upgrade. Alex was friendly, funny, and welcoming! He upgraded us to a big and wonderful suite. We appreciated the great customer service he welcomed us with!!
Image of the Tripadvisor rating Outstanding

Jul 5, 2022 leslieshorts

I came to Chicago, Illinois for my stay. A mini getaway for 4th of July! Let me tell you..I walked in, I was instantly greeted with smiling faces…With such a beautiful atmosphere inside and OUT..Quite floor where my room was located. To the AMAZING ROOFTOP BAR..I would love to give a special thanks to Billy, Christina, And Alex! You guys made my… Read more
I came to Chicago, Illinois for my stay. A mini getaway for 4th of July! Let me tell you..I walked in, I was instantly greeted with smiling faces…With such a beautiful atmosphere inside and OUT..Quite floor where my room was located. To the AMAZING ROOFTOP BAR..I would love to give a special thanks to Billy, Christina, And Alex! You guys made my stay worth it. I loved every bit of it. Valet was also great..oh and last but no least.. Even the restaurant was perfect for my stay that’s connected to the hotel. See you guys next time! Read less
Image of the Tripadvisor rating Great hotel and staff

Jul 5, 2022 edbbernal

The hotel was a great location with a great rooftop bar and restaurant options. The staff was very accommodating and nice. Christina at the front desk was so welcoming and helpful, and was able to give us an early check in. Overall great stay and would come back!
Image of the Tripadvisor rating Great stay in Chicago

Jul 5, 2022 vinnyp1217

From check in to check out a great stay. Staff was super friendly and helpful, room was perfect and clean and had all the amenities that you would need. Would definitely recommend and stay there again.
Image of the Tripadvisor rating AMAZING STAFF

Jul 3, 2022 amywZ9019TA

We absolutely LOVED this hotel. Location is great, rooms are great, and the staff is absolutely incredible!!! Everyone was so attentive and helpful. Special shout-out to Shawn, Alex, Noel and Christina! Thanks for making our trip so great!