Virgin Hotels Chicago

Chicago, USA

Virgin rating

The hotel

Step inside Virgin Hotels Chicago and find your new favourite space - where the doors are never closed and the minds are always open to surprise and delight. Offering home-from-home comfort, guest rooms are of the utmost importance, divided into two separate areas – a dressing room and sleeping lounge – and packed to the hilt with mod-cons, including complimentary unlimited WiFi. Eating and dining is something you’ll want to make the most of whilst on holiday and at the hotel we’ve got a variety of restaurants to tempt you. Soak up the private members vibe at The Commons Club, home of the hosted cocktail hour or catch your breath over a coffee at TwoZeroThree, a Euro-style coffee house. Stargazers should make a beeline for the Rooftop Bar Cerise and indulge in craft cocktails and small bites. If you want some inspiration for your trip, the hotel app shares locals’ favourites (and allows you to control the thermostat in your room, order room service and more).

Amenities

  • Wheelchair access
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Spa
  • Close to City Centre

Where is it

In downtown Chicago, 1 block away from Michigan Avenue with great shopping and restaurants. Close to Chicago Theatre, Millennium Park, Chicago Cultural Center, Theater District, Chicago River and Navy Pier. Transfer time from O'Hare International Airport: 1 hour.

Hotel information

250 rooms. All of which are two-chambered with a dressing room and a sleeping area separated by a sliding door. Facilities include air-conditioning, flat-screen HDTV, telephone, tea/coffee maker, mini-fridge, mini-bar, safe*, hairdryer and iron and board. Chamber Rooms are divided into two separate areas by sliding privacy doors - a dressing room and bedroom - with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Grand Chamber Suites are slightly larger, sleeping maximum 2 adults.

  • Booking Bonus: Virgin Atlantic Holidays customers receive waived resort fee, saving $25 plus tax, per room, per day. Applicable to bookings made from 18th Dec 2023.

Valet parking $75 plus tax for 24 hours (payable locally, fee subject to change).

Miss Ricky’s (lunch, brunch and happy hour daily both indoors and al fresco). Cerise (rooftop bar offering cocktails and light bites). Two Zero Three (Euro-style coffee bar by day, wine bar by night).

Live music nights at Cerise rooftop bar. DJ sets on Miss Ricky's patio on Fridays and Saturdays.

24 hour fitness centre.

24-hour room service*. Complimentary WiFi. Concierge. 

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Please note: There must be somebody age 21+ on the reservation in order to check-in at this hotel. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2666)
  • Very good (467)
  • Average (156)
  • Poor (61)
  • Terrible (36)
Image of the Tripadvisor rating Kelsey was a great server for our breakfast

Apr 17, 2024 walter y

Kelsey rocks she was a great server snd very nice and cheerful Loved the atmosphere and the charm. The location is great love spending time in the windy city. Kelsey is truly a great server and has a great smile. Cannot say enough about the vibe of Miss Ricky’s!!!!!! Can’t wait to come back.
Image of the Tripadvisor rating Great, chic hotel

Apr 17, 2024 Gregory R

Hotel great. Food great. Kelsey at Rickys was amazing. Location cannot be beat. Rooms have really nice amenities. Lobby decor is inviting and chill. I travel iften to Chicago and always chose to stay at Virgin Hotels in the Loop. Looking forward to my next trip
Image of the Tripadvisor rating Disappointed with this Virgin property

Apr 17, 2024 Allison M

You can have a great property, but if it is not managed properly, the result is poor. There are too many things happening at this property that the mgmt. had control over but either didn't understand how to do it or choose not to. I'd stay elsewhere. Lots of great hotels in that same area. This one had too many outsiders vying to go to the "free"… Read more
You can have a great property, but if it is not managed properly, the result is poor. There are too many things happening at this property that the mgmt. had control over but either didn't understand how to do it or choose not to. I'd stay elsewhere. Lots of great hotels in that same area. This one had too many outsiders vying to go to the "free" party on the roof to which the manager replied, "you should have know about it." Yikes. The hotel shows a picture of the rooftop area and advertises a library. Neither were available during my stay. I had to go over to Citizen M for a drink. Lot of places to choose from in this area. The young employees were super nice but didn't know how to handle problems. Avoid. Read less
Image of the Tripadvisor rating Best lobby staff and a cozy room

Apr 16, 2024 Finnamerican2

Having seen my share of corporate hotels, I always enjoy Chicago’s selection of Boutique hotels. Check-in was smooth and courteus. Room is perfect with a city view. Bed is good, cute vanity and great shower. I would prefer duvet over sheets and we only had only one robe and no slippers. And very much appreciated the quality shampoo and… Read more
Having seen my share of corporate hotels, I always enjoy Chicago’s selection of Boutique hotels. Check-in was smooth and courteus. Room is perfect with a city view. Bed is good, cute vanity and great shower. I would prefer duvet over sheets and we only had only one robe and no slippers. And very much appreciated the quality shampoo and conditioner. Special plus for the sustainable big refillable bottles. The fridge is cute, but not sure why falsely advertise street prices…they are minibar prices and that’s fine. Breakfast was good, as were the coctails on top terrace. Yes, you hear the train and the sirens and the music from upstairs, but you are in the city, so fine by us. I would definitely recommend this hotel. Peculiar and fun decor and top notch service. Everyone in the lobby is helpful and kind - thank you! Ps. Perfect location too Read less
Image of the Tripadvisor rating High tech and convenient

Apr 13, 2024 JG128 Manchester, United Kingdom

Nice little hotel, handily placed for the river walk, boat tours, metro and the magnificent miles. There's even a 7-11 just around the corner. Friendly staff, easy check in although the $300 security deposit was by far the highest of any on our trip. You can use the app to control the TV and AC as well as order room service. We got a suite and… Read more
Nice little hotel, handily placed for the river walk, boat tours, metro and the magnificent miles. There's even a 7-11 just around the corner. Friendly staff, easy check in although the $300 security deposit was by far the highest of any on our trip. You can use the app to control the TV and AC as well as order room service. We got a suite and the extra room was well worth it but not sure the "river view" lived up to expectations. Read less