Caption by Hyatt Memphis

Memphis, Tennessee

Virgin rating

The hotel

Discover a harmonious blend of Southern grace and modern sophistication at Caption by Hyatt in the vibrant heart of Memphis. From the moment you step through the doors, immerse yourself in a captivating narrative where each detail reflects the city's rich culture. Experience the perfect fusion of comfort and style, as Caption by Hyatt invites you to create lasting memories in the soulful embrace of Memphis. 

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Safety Deposit Box
  • Valet parking

Where is it

Located in the heart of downtown Memphis, just 15 minutes from the airport, and close to Beale Street and public transport.

Hotel information

Rooms with bold graphics, repurposed materials, and modern amenities, including air conditioning, 55” flat-screen TV, KenetMD bathroom toiletries, mini fridge, hairdryer, rain shower, blackour curtains, iron and ironing board, and safe. 

Standard Rooms have city views, and 2 double beds, sleping maximum 4 persons. 

River View rooms have either 1 king size bed or 2 double beds, sleeping maximum 4 persons. 

Deluxe Rooms are larger in size, with city views and 1 king-size bed, sleeping maximum 2 persons. 

Corner Rooms have oversized windows with river or city views, and 1 king-size bed, sleeping maximum 2 persons. 

Talk Shop (all-day hangout for dining and drinks, with outdoor beer garden area). 

Fitness centre. Billiards table.

Complimentary WiFi access. Valet parking $32 plus tax per night (payable locally, fee subject to change). 

*Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (90)
  • Very good (35)
  • Average (26)
  • Poor (22)
  • Terrible (29)
Image of the Tripadvisor rating Excellent

May 24, 2024 lanitaspain Birmingham, Alabama

It was very easy to navigate through and everyone was friendly. Needed better snacks at the store but amazing time
Image of the Tripadvisor rating Great New Property

May 22, 2024 suerunning

The sleek and modern design of this hotel makes staying here easy and comfortable -- no fuss, no muss, yet fun. The staff was gracious and professional, providing service that's not at all common in the post-pandemic era. You can tell there is an excellent manager keeping the workers motivated. It was a pleasure to be here as I was in Memphis for… Read more
The sleek and modern design of this hotel makes staying here easy and comfortable -- no fuss, no muss, yet fun. The staff was gracious and professional, providing service that's not at all common in the post-pandemic era. You can tell there is an excellent manager keeping the workers motivated. It was a pleasure to be here as I was in Memphis for a conference. Read less
Image of the Tripadvisor rating Great Stay

May 21, 2024 Phil C New Haven, Connecticut

Modern utilitarian furnishings. Clean and well appointed. Water pressure in the shower a little low but it was clean and spacious.
Image of the Tripadvisor rating Southern hospitality

May 21, 2024 Y8450JPscottl Etters, Pennsylvania

Aquarius checked us in with the friendliness and warmth of which the south is so famous. She is the epitome of southern hospitality.
Image of the Tripadvisor rating Terrible experience from a Hyatt hotel!

May 17, 2024 MaxStL Chesterfield, Missouri

Upon arrival cars were 4 deep waiting to get valet parking. Parked on street before valet came over to assist. Arrived 4:20. Room not ready. Was told it would be ready in 10 minutes. Finally got room at 5:15. No manager in sight to help the one young woman at front desk. We are Hyatt Globalist. Couple we were with are not but their room was… Read more
Upon arrival cars were 4 deep waiting to get valet parking. Parked on street before valet came over to assist. Arrived 4:20. Room not ready. Was told it would be ready in 10 minutes. Finally got room at 5:15. No manager in sight to help the one young woman at front desk. We are Hyatt Globalist. Couple we were with are not but their room was ready upon arrival. I asked that valet parking be comped since we waited close to an hour. She agreed to that. Next morning I asked kitchen counter person if breakfast was free for globalists and she did not know. Finally tracked someone down at front desk to confirm it was. Final bill at checkout had no breakfast or parking charges. Found out my credit card was billed later for parking and breakfast on separate charges. I called hotel and spoke with Chris who agreed to credit both charges. Days later found out I received credit for breakfast charges but not parking. You can do much better in Memphis at another hotel chain other than this Hyatt. Read less