Different kind of Hyatt
Dec 7, 2023 maragon34 Rockville, Maryland
I was very intrigued when Hyatt announced their Caption brand, but with the only current hotel in Memphis, I didn't think I would be visiting it anytime soon. As luck would have it, I found myself in Memphis for work with an opportunity to check out this property.
The hotel is located in downtown Memphis right by the Mississippi river. Parking…
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I was very intrigued when Hyatt announced their Caption brand, but with the only current hotel in Memphis, I didn't think I would be visiting it anytime soon. As luck would have it, I found myself in Memphis for work with an opportunity to check out this property.
The hotel is located in downtown Memphis right by the Mississippi river. Parking in the area is a bit sparse, but valet offers unlimited in and out privileges and only cost $30 a day.
As you walk into the lobby, it's immediately clear that the hotel has a very different vibe compared to other Hyatt properties. There is a cafe/restaurant/bar to your left in the lobby, general hangout space with couches and chairs, and even a pool table. The lobby really encourages you to hangout and enjoy yourself.
I had a kind room deluxe which was a spacious room, with a desk and an oversized chair in the corner. The room itself was was colorful and lively, but was somewhat of a mixed bag. The sheets/bedding was excellent, and the towels were nice and fluffy. The sink in the bathroom is kind of small and there shower I took at night was lukewarm. The room has no carpet, but there is a run under the bed. There was a decent size refrigerator, and some hangers but no closet. There was also a safe in the room.
I was impressed with the gym area at the hotel. It was very spacious and modern with a separate yoga studio. The gym contained treadmills, a rowing machine, and stationary bikes. There wasn't much in the way of weights, but there was a full rack of dumbbells. The space was large, clean, and modern.
The restaurant downstairs offers the usual breakfast options with some southern dishes sprinkled in. One of the really interesting things about this property is that it is directly attached a Hyatt Centric. There is a small hall that connects the two properties. You can eat at either property and charge it to your room.
The hotel is pet friendly and does have a pool. I spoke to the woman working the check-in desk and she said that in the two years the hotel has been open, business has been good and they are sold out most nights. Overall a pretty good property.
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