Crowne Plaza Memphis

Memphis, Tennessee

The hotel

A multi-million dollar makeover has turned Crowne Plaza Memphis Downtown into an affordable hotel with a big difference. It’s not just handily located for the convention centre and Bass Pro Shops at the Pyramid now, it’s also got a modern flair, with its library-come-lounge featuring eclectic furniture including oversized electric-blue wing chairs, and its guestrooms pairing muted chic tones with 42” flatscreen TVs and complimentary WiFi. When you’re not soaking in the Memphis sun around the smartly accessorised outdoor swimming pool, working out at the 24-hour fitness centre, or tucking into South-inspired dishes at Notes & Provisions, you can head off to experience the city’s legendary blues, rock and roll, and country sounds and sights with ease thanks to the hotel’s free shuttle service into downtown Memphis.

Amenities

  • Bar
  • Swimming Pool
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access

Where is it

Downtown Memphis. Transfer time from Memphis International Airport: 20 minutes.

Hotel information

Rooms are on 11 floors. All with 42" flatscreen TV, complimentary WiFi, fridge, and safe. Standard King Rooms have 1 king-size bed, sleeping maximum 2 adults.

2 Double Bed Rooms have 2 double beds, sleeping maximum 4 adults.

Notes & Provisions (South-inspired menu and cocktail bar, open for breakfast, lunch, and dinner, with late-night menu served until midnight). Room service* (6:00am-10:00pm). Corner pantry (snacks, drinks, and sundries). Outdoor swimming pool. 24-hour fitness centre. Library and lounge area. Blues Patio (with cooling mist and fans). Complimentary WiFi. Downtown shuttle service (within 3 mile radius). Valet laundry and dry-cleaning services*.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
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Traveller rating

  • Excellent (609)
  • Very good (489)
  • Average (356)
  • Poor (151)
  • Terrible (106)
Image of the Tripadvisor rating Trainng

Jan 25, 2020 regmorrow Cape Canaveral, Florida

Warm cozy when cold outside. The staff is welcoming, friendly and attentive from hello, meal service, to managing our training room set up, food and beverage and speaker needs. Temeria listened and provided just what I needed quickly in a relaxed manner.
Image of the Tripadvisor rating Watch the bar staff

Jan 23, 2020 davidweall Manchester, United Kingdom

Lovely hotel room very spacious and well kept. Reception very friendly and helpful. They run a shuttle service to go within 3 miles the driver is brilliant (make sure you tip him). I would have given 5 stars if it wasn't for the penny pinching bar staff and the breakfast staff. Bar staff either forget to give you the change or think it's for her … Read more
Lovely hotel room very spacious and well kept. Reception very friendly and helpful. They run a shuttle service to go within 3 miles the driver is brilliant (make sure you tip him). I would have given 5 stars if it wasn't for the penny pinching bar staff and the breakfast staff. Bar staff either forget to give you the change or think it's for her The breakfast staff was penny pinching over 21pence. But apart from that a great stay Read less
Image of the Tripadvisor rating short break

Jan 15, 2020 carlyn67 Abergavenny, United Kingdom

stayed here en route elsewhere,. lovely hotel, very friendly staff, apart from one uncaring young receptionist! She spoilt the trip here, didnt offer any information, didnt know where anything was, didnt tell us there is a free shuttle bus within 3 miles.had a miss understanding at the bar but very quickly sorted out
Image of the Tripadvisor rating Great Management

Jan 10, 2020 JasonD421 Raleigh, North Carolina

Had an issue with the airport pickup and communication. This led to us getting a taxi to get the hotel instead of the free shuttle. The manager Don went above and beyond to apologize for the confusion and personally called the room and was attentive to the main issues. Great leadership and talking to the other employees you can tell he’s an… Read more
Had an issue with the airport pickup and communication. This led to us getting a taxi to get the hotel instead of the free shuttle. The manager Don went above and beyond to apologize for the confusion and personally called the room and was attentive to the main issues. Great leadership and talking to the other employees you can tell he’s an amazing leader that’s equally respected. Had dinner at the bar and the food was great and drink choices were spot on. The bar tender Alexis was awesome and so sweet. She really made the night by engaging in meaningful conversation which made our stay memorable and enjoyable. Great location and walking distance to everything downtown. Lots of tourist visiting from other countries which also made for great bar conversations. Gym was clean, organized and nice. The rooms could use a little updating but everything was clean and comfortable. Read less
Image of the Tripadvisor rating In- hotel restaurant : “NOTES AND PROVISION

Jan 8, 2020 tonyaM2278ST

Great food and exceptional service! Thanks to Marquita our sever, great Job!! Service fast, drink never got to only a 3rd full! Very nice young lady! Stayed there for 2 nights. First rate in service and “niceness”.