Crowne Plaza Memphis

Memphis, Tennessee

The hotel

The Crowne Plaza Memphis Downtown it’s not just handily located for the Bass Pro Pyramid, Graceland, and the Memphis Zoo, it’s also got a modern flair, with its library-come-lounge featuring eclectic furniture including oversized electric-blue wing chairs, and its guestrooms pairing muted chic tones with flatscreen TVs and complimentary WiFi. When you’re not soaking in the Memphis sun around the smartly accessorised outdoor swimming pool, working out at the 24-hour fitness centre, or tucking into South-inspired dishes at Notes & Provisions, you can head off to experience the city’s legendary blues, rock and roll, and country sounds and sights with ease thanks to the hotel’s free shuttle service into downtown Memphis.

Amenities

  • Bar
  • Swimming Pool
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access

Where is it

Downtown Memphis. Transfer time from Memphis International Airport: 20 minutes.

Hotel information

Rooms are on 11 floors. All with 42" flatscreen TV, complimentary WiFi, fridge, and safe. Standard King Rooms have 1 king-size bed, sleeping maximum 2 adults.

2 Double Bed Rooms have 2 double beds, sleeping maximum 4 adults.

Notes & Provisions (South-inspired menu and cocktail bar, open for breakfast, lunch, and dinner, with late-night menu served until midnight). Room service* (6:00am-10:00pm). Corner pantry (snacks, drinks, and sundries). Outdoor swimming pool. 24-hour fitness centre. Library and lounge area. Blues Patio (with cooling mist and fans). Complimentary WiFi. Downtown shuttle service (within 3 mile radius). Valet laundry and dry-cleaning services*.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (620)
  • Very good (494)
  • Average (364)
  • Poor (153)
  • Terrible (113)
Image of the Tripadvisor rating Unsanitized no service

Jul 19, 2021 28tunyas

We visit there from 7:12 to 7:16 one of the worst hotels that I have visited it started off we met a young fellow at the front desk at 8:00 a.m. he was beautiful pleasant sad to say he couldn't work every shift ever since then everything went downhill from our first night over the alarm went off overnight it was a false alarm everyone had to clear… Read more
We visit there from 7:12 to 7:16 one of the worst hotels that I have visited it started off we met a young fellow at the front desk at 8:00 a.m. he was beautiful pleasant sad to say he couldn't work every shift ever since then everything went downhill from our first night over the alarm went off overnight it was a false alarm everyone had to clear out and go outside we couldn't get a hotel room clean they wouldn't deliver us towels we had to chase them down to get towns they didn't even change that bed sheets not only that when I will go into the room to get ice the cleaning service had left glass in the pound in the middle no sign warning us to watch out the hotel service was terrible I do not recommend for anyone to stay there they will not clean your rooms they will not deliver you towels that we couldn't even get in toilet paper from them I wouldn't even rate this hotel one star Read less
Image of the Tripadvisor rating Delightful

Jul 2, 2021 mnrbood Los Angeles, California

This was my first time to the lovely Memphis Tennessee. I must say I wasn't disappointed the check- in was fast & easy the staff was very kind. Everything you need Crown plaza offers. A pool, bar & restaurant, and shuttle service to and from Beale street. I will definitely be returning and would recommend.
Image of the Tripadvisor rating Hotel location is great to walk around

Jul 2, 2021 Scott L Tokyo, Japan

Location is great. Hotel is older but still ok. Breakfast costs $10 per person. On check out morning, housing knocked on our door at 8:00 and again at 9:30 asking if we were checking out. The person knocking was holding a list of rooms which probably had checkouts already on it.
Image of the Tripadvisor rating Customer Service

May 2, 2021 marietoots Atlanta, Georgia

We stayed for 2 nights. Upon check in my family and I were greeted by Chris. His smile was everything and on top of that he was very helpful. Chris was very professional and friendly the entire time. I asked him to join my team but he stated that he was happy with his position and loves the staff. I wish I had someone to work for me like that.… Read more
We stayed for 2 nights. Upon check in my family and I were greeted by Chris. His smile was everything and on top of that he was very helpful. Chris was very professional and friendly the entire time. I asked him to join my team but he stated that he was happy with his position and loves the staff. I wish I had someone to work for me like that. Chris just know you would always have a place if you decide to leave Memphis in Atlanta. We will be back soon to visit. Read less
Image of the Tripadvisor rating Can I give this ZERO stars?

Apr 3, 2021 Kellz042778

Worst hotel experience ever. Upon check in our room was filthy. They attempted to remedy the issue and had hotel staff clean the room. Which caused us to wait in the lobby for over an hour. Room was better but still not to my satisfaction. There was a plug in for USB ports on the side table that was caked with dust and sticky. As I took a bath the… Read more
Worst hotel experience ever. Upon check in our room was filthy. They attempted to remedy the issue and had hotel staff clean the room. Which caused us to wait in the lobby for over an hour. Room was better but still not to my satisfaction. There was a plug in for USB ports on the side table that was caked with dust and sticky. As I took a bath the drain cap came off and was floating around in the tub. There was broken wall art On the wall, the glass in the frame was shattered. Broken lamp in room. Hotel staff at the bar we’re rude. They had nothing in stock to mix drinks with. Last night I got little to no sleep because of a group of people outside the hotel yelling and cussing. I have NEVER had a worse hotel experience in my life. Not to mention this was for my Mother in Laws bday family trip. Read less