Crowne Plaza Memphis

Memphis, Tennessee

The hotel

A multi-million dollar makeover has turned Crowne Plaza Memphis Downtown into an affordable hotel with a big difference. It’s not just handily located for the convention centre and Bass Pro Shops at the Pyramid now, it’s also got a modern flair, with its library-come-lounge featuring eclectic furniture including oversized electric-blue wing chairs, and its guestrooms pairing muted chic tones with 42” flatscreen TVs and complimentary WiFi. When you’re not soaking in the Memphis sun around the smartly accessorised outdoor swimming pool, working out at the 24-hour fitness centre, or tucking into South-inspired dishes at Notes & Provisions, you can head off to experience the city’s legendary blues, rock and roll, and country sounds and sights with ease thanks to the hotel’s free shuttle service into downtown Memphis.

Amenities

  • Bar
  • Swimming Pool
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access

Where is it

Downtown Memphis. Transfer time from Memphis International Airport: 20 minutes.

Hotel information

Rooms are on 11 floors. All with 42" flatscreen TV, complimentary WiFi, fridge, and safe. Standard King Rooms have 1 king-size bed, sleeping maximum 2 adults.

2 Double Bed Rooms have 2 double beds, sleeping maximum 4 adults.

Notes & Provisions (South-inspired menu and cocktail bar, open for breakfast, lunch, and dinner, with late-night menu served until midnight). Room service* (6:00am-10:00pm). Corner pantry (snacks, drinks, and sundries). Outdoor swimming pool. 24-hour fitness centre. Library and lounge area. Blues Patio (with cooling mist and fans). Complimentary WiFi. Downtown shuttle service (within 3 mile radius). Valet laundry and dry-cleaning services*.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (601)
  • Very good (482)
  • Average (357)
  • Poor (149)
  • Terrible (106)
Image of the Tripadvisor rating Touring hotel

Nov 18, 2019 cas j Leeds, United Kingdom

Stayed here as part of a tour,good touring hotel,super friendly staff,good bedroom,bathroom.overlooked the freeway,but did concern us.ate dinner here which was very good,it is out of town,so walked to Beale street,and the Peabody hotel,took 20 mins and walked back with NO problem.the hotel provides a shuttle service into town and return.
Image of the Tripadvisor rating Got lunch during layover

Nov 18, 2019 maria f

I am a flight attendant on my layover. My waitress was amazing. She was very on top of everything. She was extremely attentive and did everything with a smile. I was very pleased with my food and with my stay at the hotel in general.
Image of the Tripadvisor rating Comfortable stay.

Nov 15, 2019 Ishiarusha London, United Kingdom

The reception staff were charming. We arrived very late and the information given was very useful. The room was comfortable and of a good size. We would have preferred a king bed instead of two queen beds. The room was very clean. The bed linen and fluffy towels were good. The bed and pillows were very comfortable. The shower was very powerful but… Read more
The reception staff were charming. We arrived very late and the information given was very useful. The room was comfortable and of a good size. We would have preferred a king bed instead of two queen beds. The room was very clean. The bed linen and fluffy towels were good. The bed and pillows were very comfortable. The shower was very powerful but some water leakage onto the floor. It was good to have a coffee machine in the room. The complimentary coffee was only available until 7 am and you have to pay for coffee which which was bitter and not nice. Thank you to Amanda who was very kind and helpful. Thank you also to the house keeping supervisor. We were on the 6th floor. The traffic was a bit noisy and the windows draughty. Overall a good stay. Read less
Image of the Tripadvisor rating Good location

Nov 12, 2019 hashemsherif Tinton Falls, New Jersey

The hotel is in an excellent location, about 20 minutes away from Beale Street on foot. It is also close to the river and the Bass Pro Shops at the Pyramid. However, they offer a free shuttle. The rooms are spacious and well-kept. The reception area is not well arranged and the breakfast menu is spares
Image of the Tripadvisor rating Super Friendly

Nov 11, 2019 roderickh10 Broomfield, United States

Well done, Crowne staff! Today’s crew was exceptionally friendly - cordial and polite. Something here has changed, for the better. From the front-desk to the bar/restaurant, it was top-notch service, very polite, attentive and full of smiles. A great pleasure. And the manager gave us a personal “two-minute-tour” from the parking lot of… Read more
Well done, Crowne staff! Today’s crew was exceptionally friendly - cordial and polite. Something here has changed, for the better. From the front-desk to the bar/restaurant, it was top-notch service, very polite, attentive and full of smiles. A great pleasure. And the manager gave us a personal “two-minute-tour” from the parking lot of the apartment (across the street) where Elvis lived with his parents. Fun! Read less