Crowne Plaza Memphis

Memphis, Tennessee

The hotel

The Crowne Plaza Memphis Downtown it’s not just handily located for the Bass Pro Pyramid, Graceland, and the Memphis Zoo, it’s also got a modern flair, with its library-come-lounge featuring eclectic furniture including oversized electric-blue wing chairs, and its guestrooms pairing muted chic tones with flatscreen TVs and complimentary WiFi. When you’re not soaking in the Memphis sun around the smartly accessorised outdoor swimming pool, working out at the 24-hour fitness centre, or tucking into South-inspired dishes at Notes & Provisions, you can head off to experience the city’s legendary blues, rock and roll, and country sounds and sights with ease thanks to the hotel’s free shuttle service into downtown Memphis.

Amenities

  • Bar
  • Swimming Pool
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access

Where is it

Downtown Memphis. Transfer time from Memphis International Airport: 20 minutes.

Hotel information

Rooms are on 11 floors. All with 42" flatscreen TV, complimentary WiFi, fridge, and safe. Standard King Rooms have 1 king-size bed, sleeping maximum 2 adults.

2 Double Bed Rooms have 2 double beds, sleeping maximum 4 adults.

Notes & Provisions (South-inspired menu and cocktail bar, open for breakfast, lunch, and dinner, with late-night menu served until midnight). Room service* (6:00am-10:00pm). Corner pantry (snacks, drinks, and sundries). Outdoor swimming pool. 24-hour fitness centre. Library and lounge area. Blues Patio (with cooling mist and fans). Complimentary WiFi. Downtown shuttle service (within 3 mile radius). Valet laundry and dry-cleaning services*.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (618)
  • Very good (494)
  • Average (363)
  • Poor (153)
  • Terrible (112)
Image of the Tripadvisor rating Can I give this ZERO stars?

Apr 3, 2021 Kellz042778

Worst hotel experience ever. Upon check in our room was filthy. They attempted to remedy the issue and had hotel staff clean the room. Which caused us to wait in the lobby for over an hour. Room was better but still not to my satisfaction. There was a plug in for USB ports on the side table that was caked with dust and sticky. As I took a bath the… Read more
Worst hotel experience ever. Upon check in our room was filthy. They attempted to remedy the issue and had hotel staff clean the room. Which caused us to wait in the lobby for over an hour. Room was better but still not to my satisfaction. There was a plug in for USB ports on the side table that was caked with dust and sticky. As I took a bath the drain cap came off and was floating around in the tub. There was broken wall art On the wall, the glass in the frame was shattered. Broken lamp in room. Hotel staff at the bar we’re rude. They had nothing in stock to mix drinks with. Last night I got little to no sleep because of a group of people outside the hotel yelling and cussing. I have NEVER had a worse hotel experience in my life. Not to mention this was for my Mother in Laws bday family trip. Read less
Image of the Tripadvisor rating Bad service

Mar 19, 2021 Pinkpantherm Dallas, Texas

Our family stayed here for 1 night. The front desk lady was rude and she did not assign us the room we booked and paid for. We entered the room and bathroom was dirty, nobody showed up for 30 mins to clean it.
Image of the Tripadvisor rating Great Service

Mar 3, 2021 Jennifer W

Everything was great from the van driver( Reggie) being very friendly and professional. To the customer service/front desk personnel (Chris)...he was very welcoming and friendly (also the trainee as well) and your bartender Marquita very attentive and friendly and welcoming...superb service from her and drinks was delicious....thank you for the… Read more
Everything was great from the van driver( Reggie) being very friendly and professional. To the customer service/front desk personnel (Chris)...he was very welcoming and friendly (also the trainee as well) and your bartender Marquita very attentive and friendly and welcoming...superb service from her and drinks was delicious....thank you for the wonderful experience Read less
Image of the Tripadvisor rating Credit Cards

Jan 20, 2021 alan s Glasgow, United Kingdom

We have booked this hotel in November and judging by most of the reviews I cannot say I am impressed. There seems to be a recurring theme with credit cards. When guests check out they are shocked to see that $100 or thereby has been added to their account? The problem appears to be getting this 'error' rectified and the amount overcharged paid… Read more
We have booked this hotel in November and judging by most of the reviews I cannot say I am impressed. There seems to be a recurring theme with credit cards. When guests check out they are shocked to see that $100 or thereby has been added to their account? The problem appears to be getting this 'error' rectified and the amount overcharged paid back into the guest's account. Do the staff just hope this anomaly is overlooked? I will scrutinise my account and keep a hold of all receipts. Read less
Image of the Tripadvisor rating Best service in town.marqute barter.

Jan 2, 2021 B5430CCjohnd Phoenix, Arizona

I stay on business here once a week. Customer sercice is great.bartender is really professional.very clean.margute surely knows her drinks and recommends the best....she really knows the exact drink for the mood you are in..also she is very polite.