Crowne Plaza Memphis

Memphis, Tennessee

The hotel

A multi-million dollar makeover has turned Crowne Plaza Memphis Downtown into an affordable hotel with a big difference. It’s not just handily located for the convention centre and Bass Pro Shops at the Pyramid now, it’s also got a modern flair, with its library-come-lounge featuring eclectic furniture including oversized electric-blue wing chairs, and its guestrooms pairing muted chic tones with 42” flatscreen TVs and complimentary WiFi. When you’re not soaking in the Memphis sun around the smartly accessorised outdoor swimming pool, working out at the 24-hour fitness centre, or tucking into South-inspired dishes at Notes & Provisions, you can head off to experience the city’s legendary blues, rock and roll, and country sounds and sights with ease thanks to the hotel’s free shuttle service into downtown Memphis.

Amenities

  • Bar
  • Swimming Pool
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access

Where is it

Downtown Memphis. Transfer time from Memphis International Airport: 20 minutes.

Hotel information

Rooms are on 11 floors. All with 42" flatscreen TV, complimentary WiFi, fridge, and safe. Standard King Rooms have 1 king-size bed, sleeping maximum 2 adults.

2 Double Bed Rooms have 2 double beds, sleeping maximum 4 adults.

Notes & Provisions (South-inspired menu and cocktail bar, open for breakfast, lunch, and dinner, with late-night menu served until midnight). Room service* (6:00am-10:00pm). Corner pantry (snacks, drinks, and sundries). Outdoor swimming pool. 24-hour fitness centre. Library and lounge area. Blues Patio (with cooling mist and fans). Complimentary WiFi. Downtown shuttle service (within 3 mile radius). Valet laundry and dry-cleaning services*.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (573)
  • Very good (467)
  • Average (348)
  • Poor (144)
  • Terrible (102)
Image of the Tripadvisor rating Mediocre at best

Jun 7, 2019 BobP-longterm Nashville, TN

To begin with, the desk clerk was decidedly unfriendly. Then, he told me The parking was $22 a night, for an unsecured parking lot. The room smells like bad disinfectant. The two bed lamps have built-in sockets side of the bed, both of which were so worn out that my plugs would not make a connection. I had to pull the mattress away from the bed… Read more
To begin with, the desk clerk was decidedly unfriendly. Then, he told me The parking was $22 a night, for an unsecured parking lot. The room smells like bad disinfectant. The two bed lamps have built-in sockets side of the bed, both of which were so worn out that my plugs would not make a connection. I had to pull the mattress away from the bed to reach the socket behind the headboard. Not a place I would ever stay again. Read less
Image of the Tripadvisor rating GOOD VALUE HOTEL CLOSE TO DOWNTOWN MEMPHIS

Jun 5, 2019 Janet T Bradninch, United Kingdom

This was a really nice hotel. Rooms were large and airy plenty of wardrobe space. It was a bit noisy as we were on the front where there were busy roads and passing traffic. On the plus side we could see the Bass Pro Pyramid. The food was exceptionally good and the staff were so lovely, kind, efficient and helpful. Breakfast was good with… Read more
This was a really nice hotel. Rooms were large and airy plenty of wardrobe space. It was a bit noisy as we were on the front where there were busy roads and passing traffic. On the plus side we could see the Bass Pro Pyramid. The food was exceptionally good and the staff were so lovely, kind, efficient and helpful. Breakfast was good with plenty of choice. There was a shuttle service from the hotel to downtown Memphis and operates on a tipping service. The staff on the shuttle will pick you up again if you ring the hotel and are really knowledgeable and lovely. I would definitely recommend this hotel - its value for money and has good food and service. Read less
Image of the Tripadvisor rating Close to St Jude’s, convenient, busy

Jun 4, 2019 IrishLady8 Jefferson City, Missouri

Average IHG property with excellent front desk staff. Room was not cleaned to snuff, 2 conditioners no shampoo, no towels, left over room service in room, only one coffee mug. However lobby breakfast (additional cost), and lobby bar good service and appeared food service available. Older adequate property.
Image of the Tripadvisor rating Try another Hotel

Jun 4, 2019 Honestjim832

Cold water, no water pressure, light bulbs out and it appears to be in a state of Disrepair. $20 to park in a dirty unsafe parking lot. Staff only had one of my two rooms reserved and had to find the other room under another name. Put us in room facing a noisy freeway with very poorly designed windows so we could hear the noise! The morning… Read more
Cold water, no water pressure, light bulbs out and it appears to be in a state of Disrepair. $20 to park in a dirty unsafe parking lot. Staff only had one of my two rooms reserved and had to find the other room under another name. Put us in room facing a noisy freeway with very poorly designed windows so we could hear the noise! The morning breakfast in the restaurant was very good. Read less
Image of the Tripadvisor rating Friendly staff, poor quality establishment

May 27, 2019 cro722 Chicago, Illinois

We reserved a room, when we arrived they only had an ADA room available, so what was the reservation for? They charged us $23 more for parking in a lot with signs all over saying their not responsible if your car is damaged or stolen. The toilet in the bathroom ran all night the pillows and bed were about the worst I have ever had. I wouldn't… Read more
We reserved a room, when we arrived they only had an ADA room available, so what was the reservation for? They charged us $23 more for parking in a lot with signs all over saying their not responsible if your car is damaged or stolen. The toilet in the bathroom ran all night the pillows and bed were about the worst I have ever had. I wouldn't recommend this place and will not be back. Read less