Holiday Inn Downtown

Memphis, Tennessee

Virgin rating

The hotel

The Holiday Inn Downtown is within easy walking distance to most of Memphis’s major attractions. As you enter the lobby, you’ll be welcomed by that famous Southern hospitality. Visit Russwood Park Sports Bar & Grill for some American cuisine with that southern flavour or to catch a sports game on one of their 8 TV screens. For something more relaxed, the Coffee Corner is the place for hot and cold coffees, frozen blends and snacks on the go.

Amenities

  • Bar
  • Swimming Pool
  • Families
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In the heart of downtown Memphis, opposite the famous Peabody Hotel. A short walk from Beale Street, Peabody Place, the Rock 'n' Soul Museum and much more. Transfer time from Memphis International Airport: 20 minutes.

Hotel information

192 rooms on 15 floors in 1 building. All with air-conditioning, flatscreen TV, complimentary WiFi, tea/coffee maker, iron and board and hairdryer. Standard Rooms, sleeping maximum 4 adults.

Restaurant and bar. Outdoor heated swimming pool on the 4th floor. Fitness room. Complimentary WiFi. Room service*. ATM. Ice machine. Safety deposit boxes at reception. Valet parking* (payable locally; subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (283)
  • Very good (500)
  • Average (329)
  • Poor (146)
  • Terrible (117)
Image of the Tripadvisor rating Good place to stay when visiting Beale Street.

Nov 27, 2023 BillyJeff Kansas City, Missouri

A little pricey, about $220 for premium king room, but it was a very nice corner room. Excellent lobby staff and efficient valet parking that cost $25 per night. Provides easy walkable access to Beale Street and many restaurants. I'd stay there again. Right across the street from the Peabody and at least $100 cheaper.
Image of the Tripadvisor rating Perfectly Fine

Nov 4, 2023 nickswlon Teddington, United Kingdom

Perfectly fine hotel in downtown Memphis, close to Beale Street. Clean and comfortable with an acceptable breakfast bar. They did a packed breakfast for our early start which was much appreciated and I’d recommend this as a good value stay in the city.
Image of the Tripadvisor rating Housekeeping staff steal and corporate doesn't care

Nov 2, 2023 548kathyf Laurel, Maryland

We recently stayed at Holiday Inn Memphis, Beale St. while visiting Memphis to attend a local football game. The only morning the housekeeping staff came in we had about $80 stolen from a wallet that was at the bottom a bag. (There wasn't a safe in the room.) The next morning when we discovered the money was missing, it was reported to the… Read more
We recently stayed at Holiday Inn Memphis, Beale St. while visiting Memphis to attend a local football game. The only morning the housekeeping staff came in we had about $80 stolen from a wallet that was at the bottom a bag. (There wasn't a safe in the room.) The next morning when we discovered the money was missing, it was reported to the manager, Anthony Frost. He said an incident report would be filed and someone from the corporate office would be in contact within 48 hours. We tried calling him several times in the next week and was finally told that he no longer worked at the hotel. We were given the name of the new manager, Percy (we weren't given a last name), who was left messages on 3 different days. He never returned any calls. We then called IHG, the corporate company for Holiday Inn. They filed an incident report and said someone would be in contact in 48 hours. Again, after 5 days, no one called or emailed. I talked with someone at corporate who said no action had been taken on the incident report and it was just sitting there. They said they would call the Holliday Inn immediately and start the process for the incident report. Nothing has happened since then. It's obvious that Holiday Inn and IHG aren't going to take any action or respond to us. We would never stay at this Holiday Inn and would not recommend it to anyone. Read less
Image of the Tripadvisor rating downtown holiday inn Memphis sucks

Oct 16, 2023 Cheryle P

room was in poor condition, and no hot water. the staff knew it when we checked in. The staff was not at all willing to help with any thing. know one seemed to know what they were doing or didn't care.The valet staff were the only people who performed there jobs in a courteous and professional manner. this negative review is not intended for the… Read more
room was in poor condition, and no hot water. the staff knew it when we checked in. The staff was not at all willing to help with any thing. know one seemed to know what they were doing or didn't care.The valet staff were the only people who performed there jobs in a courteous and professional manner. this negative review is not intended for the valet staff. parking stucture was in poorest condition of any I've ever seen. the women who checked me out in the morning was very helpful and professional. she willingly gave me $80.oo off my 1 night stay.worst holiday I've ever stayed in. Read less
Image of the Tripadvisor rating No light, no warm water and ice cold room

Oct 15, 2023 650KarinB Fornebu, Norway

We were taken aback by the ice cold room and two of the lamps without light. Contacted reception and a nice guy came to replace some of the bulbs and said he would look into the problems with the AC. We crawled under the bedclothes, but next day it was still ice cold, so we decided on a shower, but no warm water. New complaint and we got another… Read more
We were taken aback by the ice cold room and two of the lamps without light. Contacted reception and a nice guy came to replace some of the bulbs and said he would look into the problems with the AC. We crawled under the bedclothes, but next day it was still ice cold, so we decided on a shower, but no warm water. New complaint and we got another room. Read less