Holiday Inn Downtown

Memphis, Tennessee

Virgin rating

The hotel

The Holiday Inn Downtown is within easy walking distance to most of Memphis’s major attractions. As you enter the lobby, you’ll be welcomed by that famous Southern hospitality. Visit Russwood Park Sports Bar & Grill for some American cuisine with that southern flavour or to catch a sports game on one of their 8 TV screens. For something more relaxed, the Coffee Corner is the place for hot and cold coffees, frozen blends and snacks on the go.

Amenities

  • Bar
  • Swimming Pool
  • Families
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In the heart of downtown Memphis, opposite the famous Peabody Hotel. A short walk from Beale Street, Peabody Place, the Rock 'n' Soul Museum and much more. Transfer time from Memphis International Airport: 20 minutes.

Hotel information

192 rooms on 15 floors in 1 building. All with air-conditioning, flatscreen TV, complimentary WiFi, tea/coffee maker, iron and board and hairdryer. Standard Rooms, sleeping maximum 4 adults.

Restaurant and bar. Outdoor heated swimming pool on the 4th floor. Fitness room. Complimentary WiFi. Room service*. ATM. Ice machine. Safety deposit boxes at reception. Valet parking* (payable locally; subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (274)
  • Very good (495)
  • Average (327)
  • Poor (139)
  • Terrible (100)
Image of the Tripadvisor rating Great Location/Clean Hotel

Apr 23, 2022 KC2833 Kansas City

My husband and I stayed with her with my two teenage boys. The location is wonderful for exploring downtown Memphis. The hotel is clean. We had breakfast at the hotel (part of our rate) and the staff and the breakfast was really good. We would stay there again if in Memphis. The valet staff was very quick and attentive.
Image of the Tripadvisor rating Good location. Lousy rooms.

Apr 19, 2022 kashgo Laredo

We got a dirty room with a carpet that was not vacuumed. The sheets and bed was not made properly. We got another room and took it. It had a cleaner room but no soap in the bathroom. Dirt ring in the toilet bowl. The location is great. Elevator rumble and jerk. Hallway carpets are worn and faded.
Image of the Tripadvisor rating Average hotel.

Apr 14, 2022 Russp1769

First off, the hotel is 3 or 4 blocks away from BEALE Street. So I have no clue why it is in their description. Start with the pros, the valets were very friendly and courteous. Beds are very comfortable. Quick call/email ahead check in. Location is convenient. Now the cons. We were not told about when or where the breakfast was. Hotel rooms are… Read more
First off, the hotel is 3 or 4 blocks away from BEALE Street. So I have no clue why it is in their description. Start with the pros, the valets were very friendly and courteous. Beds are very comfortable. Quick call/email ahead check in. Location is convenient. Now the cons. We were not told about when or where the breakfast was. Hotel rooms are pretty small, especially the bathroom. Like 1 person at a time small. Lotion and small shampoo bottle both open and looked used. Random stains and rust in bathroom. There was only 3 large towels and 1 hand towel. Had to call for more. Only 1 garbage can in room. Read less
Image of the Tripadvisor rating You have been warned ⚠️

Mar 30, 2022 alfielanger UK

Hotel in desperate need of a makeover. Rooms are tired, badly stained carpets with blood on them. No housekeeping service even when requested several times. No obvious management presence during my stay. Breakfast is a small menu, no buffet choice and the servers / food are the hotels only redeeming qualities together with a very helpful young… Read more
Hotel in desperate need of a makeover. Rooms are tired, badly stained carpets with blood on them. No housekeeping service even when requested several times. No obvious management presence during my stay. Breakfast is a small menu, no buffet choice and the servers / food are the hotels only redeeming qualities together with a very helpful young valet. Not worth considering as an option to stay while in Memphis, spend a little extra and you won't regret it. Read less
Image of the Tripadvisor rating One word…… GHETTO

Mar 24, 2022 Photokim

This hotel is the biggest disappointment in IHG history. I have recently quit staying at holiday inn because of the horrible service and cleanliness of their hotels. We are platinum members and we have the credit card, so we used our anniversary night here, because we wanted to be close to Beale street. Upon checking in, the girl working the front… Read more
This hotel is the biggest disappointment in IHG history. I have recently quit staying at holiday inn because of the horrible service and cleanliness of their hotels. We are platinum members and we have the credit card, so we used our anniversary night here, because we wanted to be close to Beale street. Upon checking in, the girl working the front desk was unprofessional. Restaurant and bar is closed….. we had to walk across the street to the Peabody hotel and have drinks. The girl said it was because they didn’t have a bartender. The worst part of this stay was how nasty the room was. Hair on the comforter. Nasty stains in the tub. Nasty, caulking around the toilet. The air vent was coming off of the wall with tons of dust around it. A mystery stain on the wall that we couldn’t decide if it was blood or coffee. My husband requested a room change, but we were told it would be a few hours because housekeeping was backed up. The room was so nasty, we stayed out as long as we could and went back just to sleep. For a downtown location we expected so much more. I’m officially done with Holiday Inn hotels. Read less