Holiday Inn Downtown

Memphis, Tennessee

The hotel

The Holiday Inn Downtown is within easy walking distance to most of Memphis’s major attractions. As you enter the lobby, you’ll be welcomed by that famous Southern hospitality. Visit Russwood Park Sports Bar & Grill for some American cuisine with that southern flavour or to catch a sports game on one of their 8 TV screens. For something more relaxed, the Coffee Corner is the place for hot and cold coffees, frozen blends and snacks on the go.

Amenities

  • Bar
  • Swimming Pool
  • Families
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In the heart of downtown Memphis, opposite the famous Peabody Hotel. A short walk from Beale Street, Peabody Place, the Rock 'n' Soul Museum and much more. Transfer time from Memphis International Airport: 20 minutes.

Hotel information

192 rooms on 15 floors in 1 building. All with air-conditioning, flatscreen TV, complimentary WiFi, tea/coffee maker, iron and board and hairdryer. Standard Rooms, sleeping maximum 4 adults.

Restaurant and bar. Outdoor heated swimming pool on the 4th floor. Fitness room. Complimentary WiFi. Room service*. ATM. Ice machine. Safety deposit boxes at reception. Valet parking* (payable locally; subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (273)
  • Very good (490)
  • Average (325)
  • Poor (135)
  • Terrible (96)
Image of the Tripadvisor rating Late arrival

May 29, 2021 maddog1981 Memphis, Tennessee

After waiting in traffic to cross the I-55 bridge, for 1 hour 20 minutes, we arrived at the Holiday Inn on Union, Beale street area. I approached the desk, and the couple in front of me departed, she left her keys and card, which was brought to her attention by Percy(concierge), reminded me of the concierge on John Wick. Anyway, I handed my I.D.… Read more
After waiting in traffic to cross the I-55 bridge, for 1 hour 20 minutes, we arrived at the Holiday Inn on Union, Beale street area. I approached the desk, and the couple in front of me departed, she left her keys and card, which was brought to her attention by Percy(concierge), reminded me of the concierge on John Wick. Anyway, I handed my I.D. to the concierge, and the man that just left, hollered across the lobby, what floor is room 11xx on? The concierge was professional, and told him the 11th floor, I laughed out loud?! After a couple of room adjustments, we got settled into our room. Staff was great, this hotel is older, but very clean, and well maintained, a great hideaway in the heart of downtown Memphis. Ive stayed here before, and will again! Read less
Image of the Tripadvisor rating Walkable Location to Beal Street

May 13, 2021 debrar67 Abbeville, Georgia

An older Holiday Inn whose carpets appear to need to be replaced in the hallways but overall clean hotel. COVID precautions seemed to be in place. Excellent location for seeing downtown Memphis. Area felt Safe. Several excellent choices for eating easily accessible. Valet parking. Helpful and Friendly Staff. Ride the elevator to the 15 floor and… Read more
An older Holiday Inn whose carpets appear to need to be replaced in the hallways but overall clean hotel. COVID precautions seemed to be in place. Excellent location for seeing downtown Memphis. Area felt Safe. Several excellent choices for eating easily accessible. Valet parking. Helpful and Friendly Staff. Ride the elevator to the 15 floor and enjoy nighttime view of the city from their banquet room. Across street from The Peabody. I would recommend staying here to my friends. Suggest asking for a room off street as motorcycles were heard zooming up and down the street during night. Read less
Image of the Tripadvisor rating Could use a little TLC...and courtesy

May 10, 2021 maxijet1 Dallas, Texas

From start to end this wasn’t my best IHG experience. All but one of the front desk staff was friendly. Cleaning crew was nice. Unfortunately the hotel and room not so much. In an age of COVID-19 I expected more, not less. Excited I was allowed to check in early. Was given a room key to a room not ready yet. I decided to wait 45 minutes for… Read more
From start to end this wasn’t my best IHG experience. All but one of the front desk staff was friendly. Cleaning crew was nice. Unfortunately the hotel and room not so much. In an age of COVID-19 I expected more, not less. Excited I was allowed to check in early. Was given a room key to a room not ready yet. I decided to wait 45 minutes for it to be cleaned because I liked the room location. The elevators that were working were filthy, and so was the lobby restroom. Room keys did not work the next day. Wasn’t offered an apology, instead made to feel it was our fault. I do like the hotel location, easy walk to Beale Street and trolley. I suspect with a little more elbow grease and customer service training this could be a nicer place to stay. Read less
Image of the Tripadvisor rating Lovely views and perfect downtown location

Dec 7, 2020 Steffi R Grand Rapids, Michigan

First room was dirty (cmon IHG! BE BETTER!!) but front desk moved us to a different room and it was lovely. Corner room looking down Monroe. Spacious. Comfy bed. Bathroom is not disabled friendly, just for future reference. Overall, nice place
Image of the Tripadvisor rating Don’t waste your money!!

Jun 22, 2020 700kelis

We checked in with our family to a dirty room, no toilet paper, stickers on furniture from previous guest, and handprints on the windows. This room was filthy!!! During Covid you expect rooms to be cleaned better than usual....if this was extra clean, then I don’t know what dirty is. The front desk clerk was friendly however the valet was not!! He… Read more
We checked in with our family to a dirty room, no toilet paper, stickers on furniture from previous guest, and handprints on the windows. This room was filthy!!! During Covid you expect rooms to be cleaned better than usual....if this was extra clean, then I don’t know what dirty is. The front desk clerk was friendly however the valet was not!! He even damaged our vehicle. Please drive a little further and stay somewhere else! Read less