The Peabody Memphis

Memphis, Tennessee

Virgin rating

The hotel

Legend lives on at The Peabody, Memphis’s grandest address. Deep in the downtown district, it’s just blocks from the relics of rock ‘n’ roll and blues that made Memphis famous, including Beale Street, Gibson Guitar Factory, Sun Studio, and Rock ‘n’ Soul Museum. Its most famous residents arrived in 1933, when the General Manager put his hunting decoy ducks in the fountain after a tipple or two of Tennessee whiskey. In 1940, a circus trainer taught them to ‘march’ and they still perform twice a day for guests (needless to say, duck isn’t on the menu here). That’s not the only custom that lives on, there’s the Peabody Afternoon Tea, the extravagant Sunday Brunch, and the simple tradition of indulgence, with the 5 restaurants and bars, Grecian-style pool and whirlpool, summertime rooftop parties, and Feathers Spa.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Right in downtown Memphis, this hotel is just blocks from Beale Street, Rock ‘n’ Soul Museum, Gibson Guitar Factory, FedEx Forum, Sun Studio, Orpheum Theatre, Memphis Cook Convention Center, and plenty of bars, restaurants, and live music venues.

Hotel information

464 rooms and suites. All with 42” flatscreen TV with premium cable channels, WiFi access*, smartphone dock alarm clock, motion sensor floor lighting, safe, hairdryer, iron and board, bathrobe, and choice of local newspaper, USA Today or Wall Street Journal. Executive King Rooms have a sitting area, with 1 king-size bed, sleeping maximum 2 adults.

Deluxe Double Rooms have a sitting area, with 2 double beds, sleeping maximum 3 adults or 2 adults and 1 child.

3 restaurants and cafés including Chez Philippe (fine dining restaurant with classic French menu, Peabody Afternoon Tea available Wednesday-Saturday). Capriccio Grill™ (steaks, chops, seafood, Southern comfort food, and Italian dishes, open for breakfast, lunch, and dinner, and Sunday Brunch), and Peabody Deli & Desserts (open for breakfast, sandwiches, and desserts). 2 bars including The Lobby Bar (with desserts available each evening), and Peabody Corner Bar (with cocktails and Jack Daniels-inspired bar food). 24-hour room service*. Indoor swimming pool (heated). Whirlpool. Feathers Spa (full-service resort-style spa with salon). The Peabody Athletic Club. Peabody Duck March (in hotel lobby, daily at 11:00am and 5:00pm). Rooftop parties (every Thursday in summer months). Galleria shops. Concierge. Laundry/dry-cleaning service*. Self parking approx $20 plus tax per day (1 block away) and valet parking approx $29 plus tax per day (payable locally, subject to change).

This hotel has a resort fee of $13.95 plus tax per room, per day (payable locally, subject to change)

Resort fee includes: - Swimming pool access - Health club access - Internet access - Newspaper - Phone calls

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3420)
  • Very good (1250)
  • Average (530)
  • Poor (249)
  • Terrible (186)
Image of the Tripadvisor rating Once upon a time

May 14, 2022 636adrianaz Glen Burnie, Maryland, United States

I attended a company event and stayed at the hotel for 3 nights. It’s a gorgeous hotel, the common areas have been blessed with breathtaking architecture and are impeccably clean. That’s where it stops. Staff is unfriendly, rooms although clean, have patched walls, bathroom walls with mold in the corners, and the vents…the vent was covered in… Read more
I attended a company event and stayed at the hotel for 3 nights. It’s a gorgeous hotel, the common areas have been blessed with breathtaking architecture and are impeccably clean. That’s where it stops. Staff is unfriendly, rooms although clean, have patched walls, bathroom walls with mold in the corners, and the vents…the vent was covered in dust. If you want the experience, go for it but know its glory days are behind. Read less
Image of the Tripadvisor rating Refined hotel, needing refined staff

May 13, 2022 Eyeou

I stayed here recently with family. I checked in after 4pm and my room was not ready. Not even a sorry. When it was ready 30min after check in time I asked for complimentary breakfast for 2 or drinks at the bar. My request was refused. I had an old fashioned in the lobby bar, which was not worth the $20 paid (served with crushed ice?!—why not a… Read more
I stayed here recently with family. I checked in after 4pm and my room was not ready. Not even a sorry. When it was ready 30min after check in time I asked for complimentary breakfast for 2 or drinks at the bar. My request was refused. I had an old fashioned in the lobby bar, which was not worth the $20 paid (served with crushed ice?!—why not a giant ice cube like every other bar in North America, or better yet with a frozen duck ice cube, like the ones sold in your gift shop?!). Next, I received multiple texts from the hotel (your room is now ready, join us for a historic tour), which were unsolicited. I replied to one of these texts that I’d like my room cleaned on days 2 and 3 of a 5day/4 night stay. When it wasn’t cleaned the next day, I called front desk. She couldn’t find a ticket so I requested cleaning days 3 and 4. It was only cleaned on day 3. I left a note for housekeeping to please vacuum the filthy carpet as I found a disgusting fake nail stick to the bottom of my foot from walking around the room! The hotel claims that housekeeping isn’t operating daily because of Covid. This is a ploy to save money. Also it stands to reason that rooms should be ready for 4pm check in if the staff is only cleaning check outs. The rooms are dated. Bathrooms are some of the smallest I’ve seen. Nothing is luxury about the rooms. If I didn’t see the lobby or exterior of the hotel, the room alone would rank the hotel as 2 star. There is very poor noise insulation—between rooms, to the outside, and to the hall. As this trip was business I feel especially able to comment on waitstaff..The staff appeared understaffed at all times! Only unsweetened tea on the table at a lunch meeting in one of their private function rooms. No waters. No butter for the rolls. No bread plates! Later they served 2 week expired milk bottles for a session break. They did not have napkins when passing hor dheurves . They did not know what they were serving for hor dheurves when one waiter attempted to serve me..hello food allergies! They served coffee to only some tables during an evening reception, and didn’t even have coffee cups and plates on the table. The staff needs to be properly trained. The duck master was a delight! He should give the staff some lessons! The lobby is grand. I wish the rest of the hotel would reflect it. Read less
Image of the Tripadvisor rating Beautiful Hotel in Great Location

May 13, 2022 MattCullen Antrim, United Kingdom

Checked in at The Peabody for 3nights during a road trip. On arrival the rooms we were told the two room we booked were not ready. I found this bizarre as it was after 3pm. Only when I questioned this did the receptionist state that check in is 4pm - even when it came to 4pm only one of the two rooms was ready. During the stay we chose to self… Read more
Checked in at The Peabody for 3nights during a road trip. On arrival the rooms we were told the two room we booked were not ready. I found this bizarre as it was after 3pm. Only when I questioned this did the receptionist state that check in is 4pm - even when it came to 4pm only one of the two rooms was ready. During the stay we chose to self park in the hotel car park costing just under $30 per day. The hotel is within short walking distance to Beale Street which was handy. The rooms were spacious and comfortable - one problem is the noise both from inside and outside the hotel - the noise from the corridor outside the room and the noise from traffic outside disrupted sleep for both of us during our stay. On the morning of check out we were met with a bill slid under our room door. One of the bills included car parking fees which I had already paid as I used my credit card to get in and out of the car park. When I took this to reception I was met with an extremely rude member of staff called Ladonna. Her attitude was nothing short of appalling and had no interest in trying to have this charge removed from my bill. It took my friend and I to protest that we had been using my credit card and not our room key to get in and out of the hotel plus show her a transaction on my credit card app before she would believe us and even then her attitude continued to be poor. I was never told to use my room key when I checked in. I found the staff in general quite unhelpful during the stay - when we couldn't check into our room there was no explanation given until I asked, there was no offer to store our luggage until I asked and even then the guy who took our luggage didn't speak a single word and just handed us tickets for reclaiming them. The hotel lobby was really nice, the waiting and bar staff were great and the duck show was an added novelty. Unfortunately we didn't get to go to the rooftop as it seems to always be booked for private events which we found disappointing. Overall for the price I paid to stay here I would have expected better service but it is a beautiful hotel. Read less
Image of the Tripadvisor rating CLASSY HOTEL

May 11, 2022 191keithg Prescott Valley, Arizona

Wife and I were here for IBC Blues finals and decided to indulge with our friends. Classy old property in the spirit of REAL hotels. Duck walk is their signature event and very well done. Unfortuately the King of Ghana was here also and his entourage of which some were obnoxious. Several fune spots to eat at accross the street and Beale St 2… Read more
Wife and I were here for IBC Blues finals and decided to indulge with our friends. Classy old property in the spirit of REAL hotels. Duck walk is their signature event and very well done. Unfortuately the King of Ghana was here also and his entourage of which some were obnoxious. Several fune spots to eat at accross the street and Beale St 2 bolcks away. Room was nice but no housekeeping daily even with $13.95 daily charge. Total taxes were about $350 which was scary. Deli has great pasteries and Happy Hour in Corner bard is $5 for well and house drinks. Would stay again! Read less
Image of the Tripadvisor rating Overnight in Memphis

May 10, 2022 wdtasto48 Lake Jackson, Texas

Classic hotel and property. First class operation and the ducks make the lobby bar very interesting. The Capriccio Grille food and service were excellent with a very fine atmosphere. We would definitely stay here again.