The Peabody Memphis

Memphis, Tennessee

The hotel

Legend lives on at The Peabody, Memphis’s grandest address. Deep in the downtown district, it’s just blocks from the relics of rock ‘n’ roll and blues that made Memphis famous, including Beale Street, Gibson Guitar Factory, Sun Studio, and Rock ‘n’ Soul Museum. Its most famous residents arrived in 1933, when the General Manager put his hunting decoy ducks in the fountain after a tipple or two of Tennessee whiskey. In 1940, a circus trainer taught them to ‘march’ and they still perform twice a day for guests (needless to say, duck isn’t on the menu here). That’s not the only custom that lives on, there’s the Peabody Afternoon Tea, the extravagant Sunday Brunch, and the simple tradition of indulgence, with the 5 restaurants and bars, Grecian-style pool and whirlpool, summertime rooftop parties, and Feathers Spa.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Right in downtown Memphis, this hotel is just blocks from Beale Street, Rock ‘n’ Soul Museum, Gibson Guitar Factory, FedEx Forum, Sun Studio, Orpheum Theatre, Memphis Cook Convention Center, and plenty of bars, restaurants, and live music venues.

Hotel information

464 rooms and suites. All with 42” flatscreen TV with premium cable channels, WiFi access*, smartphone dock alarm clock, motion sensor floor lighting, safety desposit box, hairdryer, iron and board, bathrobe, and choice of local newspaper, USA Today or Wall Street Journal. Executive King Rooms have a sitting area, with 1 king-size bed, sleeping max 2 adults.

Deluxe Double Rooms have a sitting area, with 2 double beds, sleeping max 3 adults or 2 adults and 1 child.

3 restaurants and cafés including Chez Philippe (fine dining restaurant with classic French menu, Peabody Afternoon Tea available Wed-Sat). Capriccio Grill™ (steaks, chops, seafood, Southern comfort food, and Italian dishes, open for breakfast, lunch, and dinner, and Sun Brunch), and Peabody Deli & Desserts (open for breakfast, sandwiches, and desserts). 2 bars including The Lobby Bar (with desserts available each evening), and Peabody Corner Bar (with cocktails and Jack Daniels-inspired bar food). 24-hour room service*. Indoor swimming pool (heated). Whirlpool. Feathers Spa (full-service resort-style spa with salon). The Peabody Athletic Club. Peabody Duck March (in hotel lobby, daily at 11.00am and 5.00pm). Rooftop parties (every Thur in summer months). Galleria shops. Concierge. Laundry/dry-cleaning service*. Self parking approx $20 per day (1 block away) and valet parking approx $29 per day (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2317)
  • Very good (1024)
  • Average (421)
  • Poor (188)
  • Terrible (129)
Image of the Tripadvisor rating Memphis Trip

May 25, 2019 Departure21849784120 Columbus, Ohio

Mattresses that do not have any support left need to be replaced. Front desk moved us to another room that mattress was excellent. The ducks were worth the stay to see in person. Very impressive hotel and close to downtown attractions highlighted.
Image of the Tripadvisor rating Classic

May 23, 2019 SherylL_8780 Romeo, Michigan

This is an older hotel, but very classy and elegant. We checked in on a Thursday and it happened to be the weekend of the International BBQ Competition so the place was hopping! We stayed until Tuesday morning and by then everything had quieted down. Everything in the room worked properly: nice shower, internet, television, and sufficient… Read more
This is an older hotel, but very classy and elegant. We checked in on a Thursday and it happened to be the weekend of the International BBQ Competition so the place was hopping! We stayed until Tuesday morning and by then everything had quieted down. Everything in the room worked properly: nice shower, internet, television, and sufficient amount of plugs. They supply you with robes to use while at the hotel and there probably is a fee if you wish you purchase one of the robes. There is no microwave or refrigerator in the rooms. At 11:00 every morning the Peabody ducks come down from their room in the penthouse suite. At 5:00 every afternoon the Peabody ducks march back into the elevator and go back to their suite. This is a very big production and the red carpet is laid out and roped off for them. The ducks hang out during the day in the lobby fountain and don't seem to be interested in being anywhere else!! It seemed like every time this was going on we were on our way in or out of the hotel, so the lobby gets very crowded with observers. We just had to sneak out the closest door so it wasn't a problem. In the basement level is a pool and hot tub. The pool is actually warm enough to walk in without shocking your body. However, the hot tub is about the same temperature, so it wasn't as hot as I would have liked it to be. If you are staying at the Peabody, the location is excellent for getting to Beale Street, Main Street, or the River Front. There are several doors, so it took us a while to get our bearings as to which way we needed to go. Plan on spending a lot of money if you want to stay at the Peabody hotel. It is a treat, and not a cheap one, but I thought it was totally worth it. Read less
Image of the Tripadvisor rating Elegant hotel, sorry state of service

May 23, 2019 AnacoTraveler

We attended a wedding about 10 years ago, hosted at the Peabody. Only some service lapses marred an otherwise wonderful stay. So when we returned to the area we were looking forward to another stay. The physical beauty of the hotel, especially the public areas, remains iconic. The valets and bell staff provided good services.The marching ducks… Read more
We attended a wedding about 10 years ago, hosted at the Peabody. Only some service lapses marred an otherwise wonderful stay. So when we returned to the area we were looking forward to another stay. The physical beauty of the hotel, especially the public areas, remains iconic. The valets and bell staff provided good services.The marching ducks are still a hit with the crowds and by the way the assistant duck master, Kenon, was a great representative of the hotel. Lansky's and the Duck shop remain, but the other shops we seem to recall have disappeared. Our rooms were small king bed rooms with tiny bathrooms. They had a safe but no refrigerator, microwave nor in room coffee. Complementary coffee was available in the lobby store only from 6-10. Complementary services ( like internet, etc) don't really exist here like other hotels as you are charged a hotel service fee each day. The room had attractive historic decor, furnishings and artwork. It had a very good bed and good linens. The bath had very good towels and toiletries, but featured an excessively bright light surrounding the mirror that could not be dimmed and was shocking whenever you turned it on. Water pressure varied during every shower. A large flatscreen TV with lots of channels and a very good HVAC are provided. The location in the downtown area and physical beauty of the Peabody are its pluses. But they cannot make up for the service lapses we experienced. We had made a single reservation for two rooms more than 6 months ahead of time. When we arrived late in the afternoon on a Saturday ( after an all day drive) we were informed by the desk that since "everyone else had check in" we would not get adjoining rooms- in fact the only rooms available were 4 floors apart. Further one of the rooms ( more than 6 hours after check out time) was not ready " because the hotel was so busy". That required us to return to the desk for keys 20 minutes later when the room was ready. Apologies were thin. After two calls from bell services to determine if we wanted our luggage brought up we were finally settled in our rooms- more than an hour after we arrived. Probably the worst check in experience we can remember in decades of traveling, especially at a premier property. Alas this level of service proved to be the norm during our stay. As noted the large lobby is beautiful and the lobby lounge should be a wonderful place to enjoy a beverage. The routine however is to wait 10-15 minutes to order, 10-15 minutes to get a drink and 10-15 minutes to pay the bill- the area is chronically understaffed ( as we remember from 10 years ago). The same situation exists in the otherwise attractive Corner Bar- understaffed, long waits. Going to the bar in the lobby, when you cannot get waited on, did not improve matters much as the bar staff seems to prefer talking with each other and drink preparation was slow and attitudes sullen. Breakfast followed suit- wait to be seated, wait to order, and receive a check. The pricey buffet is no better ( in some ways worse) than many complementary buffets at lesser properties. At least check out was quick as the bill was slipped under the door the night before check out. Our memories of 10 years ago caused us to wonder if major events like weddings are the focus of the property ( there was at least one major wedding there at the time) and that individual travelers are less so. All in all it feels like the Peabody is resting on its laurels and past reputation. At best the normal rate is a less than an average value and the full up weekend rate of more than $450 is poor value given the quality of the overall experience. What a shame. Read less
Image of the Tripadvisor rating Room 1130

May 23, 2019 Safari12975870042 Philadelphia, Pennsylvania

Never let them "upgrade" you to this room; you will not sleep! I was directly across from the elevator and directly below the Lounge which meant that I heard noise all night. They offered me $75 for my inconvenience on a bill that was over $600; what a scam.
Image of the Tripadvisor rating Mid South Charmer

May 20, 2019 Tourist01237227415

This is a truly grand old hotel with modern amenities. I have recommended to several couples to put this place on your bucket list for staying and playing. From the roof top party to the elegant hand carved grand piano overlooking ducks in the fountain this was sensational place to rest and relax in luxury. With it being located downtown there… Read more
This is a truly grand old hotel with modern amenities. I have recommended to several couples to put this place on your bucket list for staying and playing. From the roof top party to the elegant hand carved grand piano overlooking ducks in the fountain this was sensational place to rest and relax in luxury. With it being located downtown there are so many options for viewing pleasure all within a short walk of each other. Well done! Read less