Gaylord Opryland Resort

Nashville, Tennessee

The hotel

Experience the energy and excitement of Nashville, Tennessee – the Music City - at Gaylord Opryland Resort, the flagship property of our Gaylord Hotels family. On the banks of the Cumberland River, this landmark hotel is just minutes from Nashville International Airport and a short drive or riverboat cruise from downtown Nashville’s historic attractions and nightlife. 2 of the city’s most popular attractions - the world-famous Grand Ole Opry and General Jackson Showboat – are conveniently located next door to the resort. Inside lies an extraordinary selection of dining, eclectic shopping, live entertainment and recreation options that provide the perfect destination for any romantic escape or family getaway.You'll be amazed at the 9-acres of indoor gardens, cascading waterfalls and indoor river with its very own Delta River flatboats. Within this lush landscape, you'll discover freshly remodeled guest rooms and suites, a completely redesigned Cascades lobby featuring a new VIP check-in area, stylish and contemporary new restaurants, unique shopping experiences, and a 20,000-square-foot spa* and fitness centre. Discover Gaylord Opryland and make memories. You won't believe what they have under one roof!

Amenities

  • Bar
  • Swimming Pool
  • Families
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Close to City Centre
  • Golf
  • Restaurant

Where is it

Centrally located in Opryland, 15-min drive from downtown Nashville, walking distance to the Opry Mills Shopping and Entertainment complex and Grand Ole Opry. Transfer time from Nashville International Airport: 20 minutes.

Hotel information

2,881 rooms on 6 floors. All with air-conditioning, cable TV, coffee/tea maker, mini-fridge, alarm/clock radio, safe and hairdryer. Traditional Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Premium Garden View Rooms, sleeping maximum 4 adults.

Cascades American Cafe, Old Hickory Steakhouse, Solario Cantina (Mexican cuisine), Ravello (Italian cuisine), Conservatory Wine Bar, Fuse Sports Bar, Jack Daniel's (Southern cuisine), Findley's Irish Pub, Paisano’s Pizzaria & Vino (Italian), Stax (American cuisine), Conservatory Cafe (Continental), Cocoa Bean (coffee house), Wasabi's Sushi (Japanese), The Falls Bar & Lounge (Tapas), Library Lounge at Old Hickory Steakhouse, Delta Delight Frozen Yogurt and Bravo Gelato. 1 indoor pool (year round) and 2 outdoor pools (seasonal). European Spa & Salon*. Fitness centre. Par-72 Championship golf course*. 24-hour room service*. Valet Parking available at $30 a day and Self Parking is $23 a day (payable locally, subject to change).

Resort fee $21.85 payable locally, subject to change. Resort fee includes WiFi Internet access in all guest rooms and throughout the hotel. Unlimited local and toll-free calls, online access to Wall Street Journal, resort savings card , 2 bottles of water in each guest room (refreshed daily), access to fitness centre at Relache, scheduled complex transportation to local attractions (Grand Ole Opry, General Jackson and Opry Mills Mall).

This is a smoke-free hotel.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4441)
  • Very good (3178)
  • Average (1754)
  • Poor (996)
  • Terrible (849)
Image of the Tripadvisor rating It’s a really nice hotel but very overpriced

Jun 23, 2019 kaylac358 Clarksville, Tennessee

Overall, we had a very nice stay here. My husband and I stayed here for a couple nights and we had a great time. Positives: room was spacious and clean, bed was super comfortable, the shower was amazing, hotel staff were very nice, and the light show was fun. Negatives: everything is overpriced (restaurants & shops), besides the hotel staff..… Read more
Overall, we had a very nice stay here. My husband and I stayed here for a couple nights and we had a great time. Positives: room was spacious and clean, bed was super comfortable, the shower was amazing, hotel staff were very nice, and the light show was fun. Negatives: everything is overpriced (restaurants & shops), besides the hotel staff.. everyone else is rude, and our hotel room was really hot which made it hard to sleep (the thermostat said 65 degrees but it didn’t feel like that at all and we couldn’t lower the temperature). Read less
Image of the Tripadvisor rating Where to begin....?

Jun 23, 2019 planefunusa Rineyville, Kentucky

This is our 3rd stay here. I'll begin with checkin and parking. Check in took longer than it should have. Not enough staff to man the Elite line. Parking has increased from $27-$29-$34 in 1 year. Marriott validates parking for day visitors but, those of us staying overnight must pay the exorbitant parking fees. The addition of the water park has… Read more
This is our 3rd stay here. I'll begin with checkin and parking. Check in took longer than it should have. Not enough staff to man the Elite line. Parking has increased from $27-$29-$34 in 1 year. Marriott validates parking for day visitors but, those of us staying overnight must pay the exorbitant parking fees. The addition of the water park has made this property undesirable for adults looking for a relaxing, classy, weekend getaway. There are too many families with small children and no sense of spacial awareness. There are not enough food establishments on the property to expeditiously accommodate the high volume of guests. Also, the property needs more reasonably priced eateries. Getting coffee in the morning should not require waiting in a line for 40 minutes. The Marketplace is clearly understaffed. The creamer and condiment stations were empty both days. Not everyone staying at this property can afford the outrageous food prices and unless you drive or Uber somewhere, this property sits off by itself. The pool. Not enough chairs. As soon as the typical thunderstorm rolls in they close all the pools but then reopen only 1 when the storm passes. We were also very put off that on the day we traveled and checked in, that around 10:00 at night and after having a few bar drinks there were no easy to grab food establishments open except for The Marketplace which has airport quaility pre-made sammies and salads. We were in the mood for a slice of pizza. Paisanos closed at 10:00 on a Friday night. Why? Pizza is a desirable later night snack and an opportunity for Marriott to make more money. What are the plusses? Not much unfortunately. Not anymore. But the fitness facility is very nice and has a variety of top notch equipment. The property is beautiful and well maintained. The rooms and property are very clean. We appreciated our upgraded balcony room. The pool areas are ok for a property of its size. I cannot speak for the waterpark except that it has ruined the atmosphere at The Gaylord Opryland. We are Marriott Gold Elite members and it is safe to say that we will not be returning to this property in the future. A hotel closer to downtown or an Air BnB will better suit our needs and our wallets for future visits to Nashville. Good luck Gaylord Opryland. Read less
Image of the Tripadvisor rating On the down slope

Jun 23, 2019 kevindC9696XH

Let me start by saying I have been to this Gaylord five times. Each of my previous visits were ok. This last visit i will say is my last. The hotel has become over crowded and under staffed to handle these crowds. The hotel is expensive for the room but then you add on parking of $32 a night (valet is $40) the money starts to add up. I’m not… Read more
Let me start by saying I have been to this Gaylord five times. Each of my previous visits were ok. This last visit i will say is my last. The hotel has become over crowded and under staffed to handle these crowds. The hotel is expensive for the room but then you add on parking of $32 a night (valet is $40) the money starts to add up. I’m not sure why parking is so much since you are outside of Nashville. They recently expanded the hotel to include a water park. Personally I could care less about a water park, however this is a nice addition for families. Now I said families. This means more people per room. Because of this expect no chairs at the pools and huge lines everywhere. Checking in on a weekend evening can take 45 minutes, getting coffee in the morning another 45 minute line. Why? Not enough staff. One coffee shop (in delta) had 4 staff members and a line out the door and wrapped around. There was an area outside for refills and cream and sugar but the cream was empty, no sugar, and no the coffee holder was empty. Inadequate at best. I will not be back and I would recommend you to stay elsewhere.i appreciate that the management reads the reviews but no need to comment on this just to say we will pass it on. I see old comments where you say “we will pass it on so the staff can address the situation” and the situation has remained the same. No need to waste the keyboard strokes for nothing. Read less
Image of the Tripadvisor rating Impressive

Jun 22, 2019 shakaboy99

As our first visit to Nashville we thought we would stay here. The grounds are impressive with plenty to offer for food and shopping. Melissa at Fuse was awesome and an excellent bartender. She was fun to talk to and a bunch of laughs. We tried to use the pools and went to the three pools on the property and each of them was full of kids. The… Read more
As our first visit to Nashville we thought we would stay here. The grounds are impressive with plenty to offer for food and shopping. Melissa at Fuse was awesome and an excellent bartender. She was fun to talk to and a bunch of laughs. We tried to use the pools and went to the three pools on the property and each of them was full of kids. The only adult pool was located in the Soundwave and we had to pay an additional $51.00 per person in order to use the adult pool. It would be nice it there was an adult pool that was not full of kids. Something that managment should consider. Read less
Image of the Tripadvisor rating I should know better by now!!!

Jun 22, 2019 dsproull Centerville, Ohio

We have been to stay at the Gaylord Opryland many times over the last 10+ years. The last 4-5 times it has been nothing but hassle/switching rooms/inconveniences at check in. This time, same old...opened the hotel room door to be hit in the face with the smell likened to that of a dirty gym locker room! I ventured into the bathroom and smelled… Read more
We have been to stay at the Gaylord Opryland many times over the last 10+ years. The last 4-5 times it has been nothing but hassle/switching rooms/inconveniences at check in. This time, same old...opened the hotel room door to be hit in the face with the smell likened to that of a dirty gym locker room! I ventured into the bathroom and smelled the mildew/mood ladened shower curtain. After 20 minutes on the phone with “consider it done,” they didn’t have any rooms available to move us to. When a room was finally ready we waited out in the hallway for 20+ minutes for a bellhop that never came with keys-my husband had to go down and get them. No real apology or concern for the fact that they have once again fallen down on the state of their facility as well as their customer service. I don’t know why I approach each visit here with optimism that they will “get it right!” They don’t and obviously won’t!!! Read less