Gaylord Opryland Resort

Nashville, Tennessee

The hotel

Experience the energy and excitement of Nashville, Tennessee – the Music City. On the banks of the Cumberland River, this landmark hotel is just a short drive or riverboat cruise from downtown Nashville’s historic attractions and nightlife. 2 of the city’s most popular attractions - the world-famous Grand Ole Opry and General Jackson Showboat – are conveniently located next door to the resort. Inside lies an extraordinary selection of dining, shopping, live entertainment and recreation options that provide the perfect destination for any romantic escape or family getaway. You'll be amazed at the 9-acres of indoor gardens, cascading waterfalls and indoor river with its very own Delta River flatboats. Within this lush landscape, you'll discover guest rooms and suites, a Cascades lobby featuring a VIP check-in area, stylish and contemporary restaurants, unique shopping experiences, and a 20,000-square-foot spa and fitness centre. Discover Gaylord Opryland and make memories. You won't believe what they have under one roof!

Amenities

  • Bar
  • Swimming Pool
  • Families
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Close to City Centre
  • Golf
  • Restaurant

Where is it

Centrally located in Opryland, 15-min drive from downtown Nashville, walking distance to the Opry Mills Shopping and Entertainment complex and Grand Ole Opry. Transfer time from Nashville International Airport: 20 minutes.

Hotel information

2,881 rooms on 6 floors. All with air-conditioning, cable TV, coffee/tea maker, mini-fridge, alarm/clock radio, safe and hairdryer. Traditional Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Premium Garden View Rooms, sleeping maximum 4 adults.

Cascades American Cafe, Old Hickory Steakhouse, Solario Cantina (Mexican cuisine), Ravello (Italian cuisine), Conservatory Wine Bar, Fuse Sports Bar, Jack Daniel's (Southern cuisine), Findley's Irish Pub, Paisano’s Pizzaria & Vino (Italian), Stax (American cuisine), Conservatory Cafe (Continental), Cocoa Bean (coffee house), Wasabi's Sushi (Japanese), The Falls Bar & Lounge (Tapas), Library Lounge at Old Hickory Steakhouse, Delta Delight Frozen Yogurt and Bravo Gelato. 1 indoor pool (year round) and 2 outdoor pools (seasonal). European Spa & Salon*. Fitness centre. Par-72 Championship golf course*. 24-hour room service*. Valet Parking $30 plus tax per day. Self Parking $23 plus tax per day (payable locally, subject to change).

This hotel has a resort fee of $21.85 plus tax per room, per day (payable locally, subject to change)

Resort fee includes: - WiFi Internet access in all guest rooms and throughout the hotel - Unlimited local and toll-free calls - online access to Wall Street Journal, resort savings card - 2 bottles of water in each guest room (refreshed daily) - access to fitness centre at Relache - scheduled complex transportation to local attractions (Grand Ole Opry, General Jackson and Opry Mills Mall)

This is a smoke-free hotel.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4702)
  • Very good (3353)
  • Average (1830)
  • Poor (1043)
  • Terrible (902)
Image of the Tripadvisor rating Love the Christmas vibes

Jan 23, 2021 wendjay Miami, Florida

Lets be honest, no one stays here for the mediocre amenities and subpar rooms, that should really be considered 3 star. You do stay here for the whole resort feel. This is a very large one of a kind hotel that at Christmas becomes one the best attractions in middle Tennessee. With some many family activities from the indoor waterpark to the ice… Read more
Lets be honest, no one stays here for the mediocre amenities and subpar rooms, that should really be considered 3 star. You do stay here for the whole resort feel. This is a very large one of a kind hotel that at Christmas becomes one the best attractions in middle Tennessee. With some many family activities from the indoor waterpark to the ice skating outside there is no shortage of things to for kids to enjoy. Just beware, there are very large lines too, especially when it comes to valet. Read less
Image of the Tripadvisor rating Christmas, New Year and Retirement

Jan 10, 2021 donR3727 Nashville, Tennessee

My wife and I had a tremendous stay at the Opryland Hotel and Resort in Nashville, TN. We arrived on Jan. 3 and stayed in a room with a view in the Cascades atrium. We saw and heard the talented Christmas quartet in front of the life sized Nativity scene just as millions of lights came on outdoors. Not wanting a full course meal, we then had… Read more
My wife and I had a tremendous stay at the Opryland Hotel and Resort in Nashville, TN. We arrived on Jan. 3 and stayed in a room with a view in the Cascades atrium. We saw and heard the talented Christmas quartet in front of the life sized Nativity scene just as millions of lights came on outdoors. Not wanting a full course meal, we then had superb pizza at the fountains show which featured a four story tall light show, music and in sync fountains. We didn’t have time for the ice rink or indoor water park, but enjoyed strolling through the unbelievable Christmas decorations and troubadours singing. The tropical lush gardens were just terrific. 5 Stars+ to this magnificent holiday celebration of the holidays. Read less
Image of the Tripadvisor rating A Pick Pocket Hotel

Jan 9, 2021 Happy2BeFamily

I’m surprised at the positive reviews reflected here, but sadly I can not say my families experience was the same.....rather far from it. My husband and I felt that the decorations the hotel put up for the holiday season were pretty, but that’s where the enjoyment stopped. Once inside the resort you are at the mercy of their pricing and that’s… Read more
I’m surprised at the positive reviews reflected here, but sadly I can not say my families experience was the same.....rather far from it. My husband and I felt that the decorations the hotel put up for the holiday season were pretty, but that’s where the enjoyment stopped. Once inside the resort you are at the mercy of their pricing and that’s when the pick pocket begins. Upon arrival you pick to have your vehicle parked by Valet or do the self parking. Valet parking is $40. We chose to self park thinking that would avoid the high parking charge. You can imagine our surprise to find the daily parking charge on our receipt of $32 (of which we were not told in advance) after we checked out. The dining options are horrifically overpriced. One restaurant had a baked potato for $14, fries were $12, an Iceberg Wedge $14, and these were the cheap options. A bottom grade glass of wine is $12. You can leave to go out to eat, but honestly the logistics of it just aren’t feasible. Although annoyed with the price gouging on everything we were in a festive mood and wanted to enjoy our stay. The morning of our departure we decided to go walk around before check out. When we had about an hour and a half left before our required check out time we returned to our room to make sure we had collected all of our belongings and to freshen up one last time before heading out. You can imagine how surprised we were to find housekeeping had already gone in our room and started preparing it for the next guest. We were shocked. We didn’t say anything to the housekeeper as she was just doing what she had been instructed to do by her manager, but simply asked that she give us a few minutes to check around and make sure we had everything...which she did. When we went down to the lobby to actually check out we explained to the lady checking us out what had happened. Her reply was that since we had all our things and nothing was taken that everything was okay. I was dumbfounded. I couldn’t believe that this was the response. Since we didn’t want to run late we collected our receipt and were about to leave when my husband asked about how to exit the self parking. The customer service lady explained that we would keep one key and that we would use it to exit so the arm would raise for us to leave and then we just needed to put the key in the key drop box that from the conversation was implied to be there by the gate. Well, as we approached the gate there was not a key drop box. I hit the button to call customer service and they hung up on me three times, but raised the gate each time. So back to the hotel we go as we didn’t want to be charged for the key. My husband dropped me off and I ran inside the hotel. I asked the customer service lady sitting at the table at the front of the lobby where to drop the key and she pointed towards a wall with a group of people standing around. I finally found the box and dropped off the key and then asked a lady behind the counter if the manager was available. She explained that they were not there at the moment. I asked for their business card so I could call them later. In the meantime I received a survey about our stay and decided I would try to have my concerns addressed through that channel. I completed the survey mentioning the things outlined here as well as some additional feedback. That they could have supplies in the room for the number of guests staying in the room. We had three people (the room was equipped for four) but only had supplies for two. I also mentioned that having coffee and/or tea available for guests would be nice. The coffee set up in the room is subpar and you can tell nobody uses it. Now if they did implement these things it would make a a small impact on their bottom line which padding this number is clearly the goal at this hotel. This place is trying to “act” like a high end resort to justify the high prices, when in actuality it’s a low end hotel that is trying to quickly move the herds through while stripping their wallets clean . Oh, and I did hear back from the survey I received regarding my stay and they said they were sorry and that their customer service tells you about the parking and it’s in the small print. Did I mention I paid $458 for this quality stay? Never again. Read less
Image of the Tripadvisor rating Not the best, too many fees for nothing.

Jan 9, 2021 froggy8997 Cuba

Stayed Dec 27-30, 2020. Nice resort, but the Christmas lights are always the same every year, nothing too exciting if you've already seen them. Due to Covid they don't have housekeeping. Which was great in one way(nobody in your room) but they charge you a & 25-30 resort fee. For what? They didn't give us towels, didn't give us the two free… Read more
Stayed Dec 27-30, 2020. Nice resort, but the Christmas lights are always the same every year, nothing too exciting if you've already seen them. Due to Covid they don't have housekeeping. Which was great in one way(nobody in your room) but they charge you a & 25-30 resort fee. For what? They didn't give us towels, didn't give us the two free bottles of water, no new towels, not even internet when we were there, due to Nashville bombing.... So why the extra daily fee? Not to mention the parking fees. We stayed three nights and our "extra fees" were $198.00. For basically nothing. When paying over $300 a night, you should get parking for free. They are making everyone wear masks even in the gardens, which we liked. The rooms were clean and seemed sanitized when we arrived. Check in was a little crowded at check in and None of the employees were enforcing social distancing. We left a day early because we were bored with the area. Nothing really to do during covid. It's a pretty resort. But, wait till covid is over before going. Save your money. Read less
Image of the Tripadvisor rating Christmas at Gaylord 2020

Jan 4, 2021 49ll Nashville, Tennessee

Always beautiful and relaxing....jut a bit more challenging this year. Having made 2 trips here in December, we were able to enjoy it being a tiny bit less crowded this year. Dining- fewer options with limited menus. Cascades American Cafe open. but expect a line. The Falls Bar has walk up drink service only, limited tables, no food service… Read more
Always beautiful and relaxing....jut a bit more challenging this year. Having made 2 trips here in December, we were able to enjoy it being a tiny bit less crowded this year. Dining- fewer options with limited menus. Cascades American Cafe open. but expect a line. The Falls Bar has walk up drink service only, limited tables, no food service currently (and on NYE- No entertainment), Fuse is closing as of this week, Jack Daniels, limited menu/hours, Solario Cantina open in the evening only, Old Hickory open in the evening only, Stax Burgers closed, Paisano's Pizza open, limited offerings). Room service is available. Many of the gift shops are closed currently. Spa limited to 50 min massages Thursday, Friday, Saturday only. Shuttle service to Opry Mills once an hour only. Despite this, the hotel was much fuller in December than when we visited in September and October. Read less