Gaylord Opryland Resort

Nashville, Tennessee

The hotel

Experience the energy and excitement of Nashville, Tennessee – the Music City - at Gaylord Opryland Resort, the flagship property of our Gaylord Hotels family. On the banks of the Cumberland River, this landmark hotel is just minutes from Nashville International Airport and a short drive or riverboat cruise from downtown Nashville’s historic attractions and nightlife. 2 of the city’s most popular attractions - the world-famous Grand Ole Opry and General Jackson Showboat – are conveniently located next door to the resort. Inside lies an extraordinary selection of dining, eclectic shopping, live entertainment and recreation options that provide the perfect destination for any romantic escape or family getaway.You'll be amazed at the 9-acres of indoor gardens, cascading waterfalls and indoor river with its very own Delta River flatboats. Within this lush landscape, you'll discover freshly remodeled guest rooms and suites, a completely redesigned Cascades lobby featuring a new VIP check-in area, stylish and contemporary new restaurants, unique shopping experiences, and a 20,000-square-foot spa* and fitness centre. Discover Gaylord Opryland and make memories. You won't believe what they have under one roof!

Amenities

  • Bar
  • Swimming Pool
  • Families
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Close to City Centre
  • Golf
  • Restaurant

Where is it

Centrally located in Opryland, 15-min drive from downtown Nashville, walking distance to the Opry Mills Shopping and Entertainment complex and Grand Ole Opry. Transfer time from Nashville International Airport: 20 minutes.

Hotel information

2,881 rooms on 6 floors. All with air-conditioning, cable TV, coffee/tea maker, mini-fridge, alarm/clock radio, safe and hairdryer. Traditional Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Premium Garden View Rooms, sleeping maximum 4 adults.

Cascades American Cafe, Old Hickory Steakhouse, Solario Cantina (Mexican cuisine), Ravello (Italian cuisine), Conservatory Wine Bar, Fuse Sports Bar, Jack Daniel's (Southern cuisine), Findley's Irish Pub, Paisano’s Pizzaria & Vino (Italian), Stax (American cuisine), Conservatory Cafe (Continental), Cocoa Bean (coffee house), Wasabi's Sushi (Japanese), The Falls Bar & Lounge (Tapas), Library Lounge at Old Hickory Steakhouse, Delta Delight Frozen Yogurt and Bravo Gelato. 1 indoor pool (year round) and 2 outdoor pools (seasonal). European Spa & Salon*. Fitness centre. Par-72 Championship golf course*. 24-hour room service*. Valet Parking $30 plus tax per day. Self Parking $23 plus tax per day (payable locally, subject to change).

This hotel has a resort fee of $21.85 plus tax per room, per day (payable locally, subject to change)

Resort fee includes: - WiFi Internet access in all guest rooms and throughout the hotel - Unlimited local and toll-free calls - online access to Wall Street Journal, resort savings card - 2 bottles of water in each guest room (refreshed daily) - access to fitness centre at Relache - scheduled complex transportation to local attractions (Grand Ole Opry, General Jackson and Opry Mills Mall)

This is a smoke-free hotel.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4589)
  • Very good (3278)
  • Average (1788)
  • Poor (1020)
  • Terrible (871)
Image of the Tripadvisor rating Standard Room; Lovely View of Atrium

Nov 16, 2019 BONANZAPAT

This particular Gaylord (Nashville) has over 2,000 rooms, and they were at 97% capacity. Upon arriving, the lines to check in were excessive. I felt like I was a number, not a guest. I paid extra for a view of the atrium which was lovely; the room however was not impressive at all. By the way, beware; we noticed many of the other rooms facing the… Read more
This particular Gaylord (Nashville) has over 2,000 rooms, and they were at 97% capacity. Upon arriving, the lines to check in were excessive. I felt like I was a number, not a guest. I paid extra for a view of the atrium which was lovely; the room however was not impressive at all. By the way, beware; we noticed many of the other rooms facing the atrium had obstructions, blocked views, or was in a location that foot traffic could easily look into their rooms. Everywhere we went it was packed and crowded . To eat dinner at their Mexican restaurant, we had to wait nearly an hour. The food was awful (I’m from San Antonio, Texas so I know good Mexican food); the margarita, however, was very good. Go to drink; not eat. Would we return to the Gaylord...No. If you like crowds and don’t mind waits and a plain room with no amenities at all, the Gaylord is for you. Otherwise, don’t go out of your way to stay there like we did. Read less
Image of the Tripadvisor rating Bring Your Walking Shoes

Nov 16, 2019 BizDev New Market, Maryland

I was at the Opryland for a conference. There are three aspects to this venue: the hotel, the conference center, and the resort. I can't speak to the resort since I was not there to relax, but I got a broad experience with the hotel, the restaurants, the stores and so forth, and the conference space. Hotel I had a two bed queen room, which was a… Read more
I was at the Opryland for a conference. There are three aspects to this venue: the hotel, the conference center, and the resort. I can't speak to the resort since I was not there to relax, but I got a broad experience with the hotel, the restaurants, the stores and so forth, and the conference space. Hotel I had a two bed queen room, which was a handicapped space. The bed was quite comfortable, the hotel towels were thick and large (bath sheets) and the room was spacious (given that it was a handicapped room). The doors were large and there was plenty of room, I believe to maneuver a chair. There were lots of grab bars. The room is equipped with a small refrigerator and comes with a non-K cup coffee pot. There is not microwave. The room was configured as a two room bath room area (shower and commode areas) with two sinks. Opryland still provides small bottles of shampoo and conditioner rather than the tub-mounted dispensers. I take my own so I could not comment on its quality. My room looked into the central area of the Opryland, where all the (many) restaurants and shops are located. It is my understanding, from talking to other guests, that many if not most of the rooms with outside wall views looked out on parking lots or work areas. I noticed no noise from the interior area at night. My room came with a large TV and numerous stations that included Netflix and Pandora. It's necessary to enter your own account information in order to use these two streaming channels, but it is definitely worth it. The room was very, very clean and housekeeping was meticulous. The hotel offers a small recycling can (too small), but seems to do nothing about towel reuse. Hanging towels (the usual method for signaling reuse) were taken away the next morning. All in all, the Opryland could do much more to support green activities. Where you are located in the Opryland matters a great deal. The conference center is immense. It's hard to know which area in the conference center your events will be, but if you get a room near the conference center you will be using (that seems to be the hotel's aim, but not all the people who arrived closer to the start day did so). My conference took place in the Delta area and there is a Delta housing wing (its huge) so that worked out well for me; however, the walk to the reception area and to most of the restaurants (as well as resort and guest services like pools and exercise facilities) was long. It is also a tricky walk. There are pathways everywhere and while Opryland provides some directional signage its not always useful. There are almost no signs, for example, in the Delta area that direct a visitor to receptions, which is quite a long walk away through a conservatory, up and down escalators, and perhaps elevators. Also, the hotel follows the practice, common in parts of Europe, of numbering the ground floor level as ZERO. Going to the ground floor does not necessary put you on the level you need to be on to walk out into the plaza like area at the center of the venue. In some cases you need level one to do that; in others it might be level 2. Sometimes zero really is the main level on which to exit. Confusing? Yes. Again, signage is very limited. I use a phone app to monitor my walking.exceeded (sometimes by a good bit) three miles walking every day of the conference. There is an app available that purports to be a hotel information resource, but it's not very useful It's hard to navigate, not intuitive, and lacks essential information. It is supposed to guide you around the hotel (for example it should be able to guide you from a location to a specific restaurant, but it is not reliable). Restaurants There are a ton of restaurants (I think 17 or 18) as well as bars. I ate at several. The Cascades American Cafe is a sort of lobby restaurant just off reception. Its a great place to sit and look at water falls and indoor plantings (these are everywhere). The food was good and service was prompt and cheerful (they tend to treat you like a neighborhood bar here rather than a huge complex where they might not even see you again if you are here for a week). Cascades host a hot and cold breakfast bar that is pricey ($27.00 per person), but far better than most of the breakfast buffets I've used. Its pretty quick and if you are in a hurry its well worth the cost. The coffee was excellent. The Falls is a kind of bar with limited food service near reception. I enjoyed the hospitality of The Falls on several occasions. The bar staff remember you day to day (Tara was especially gracious) and the drinks are well poured with a good variety of beers, wines, and mixed. There is only one dish available for lunch ( chicken salad; very good) and a range of light fare. Its light fare only in evenings. Fuse is a sports bar and is typical of its genre. Its massively dark with a huge elliptical bar and felt as though it was straight out of Las Vegas. It was popular at night. Jack Daniels is a full service restaurant with sit down service. My wife (who joined me after the conference) and I ate dinner there one evening. Like all Opryland restaurants the service was excellent. The menu was somewhat limited and fair. The rolls were good. There was definitely a Jack Daniels flavor to the place. Bravo Gelato is one of the few places (besides Cascades) that serves breakfast. I had a breakfast sandwich there. They also offered packaged oatmeal and other breakfast selections. The coffee was very good. Staxs Burgers makes a nice custom burger that comes with two rather well done patties. The American Craft Tavern is small with limited seating and is mostly a place to drink spirits. I didn't see anyone eating food there. There are small hotel shops (all called Basics) located at various places around the sleeping areas. These carry lots of essentials as well as tourist types of items. Conference Center The conference center is huge. There were at least three conferences going on the week I was there and I believe there may have been a fourth. The only time I saw other conference attendees was when I went down to the reception area. Otherwise we (a group of about 1,000) were pretty much alone. The conference rooms are well furnished and offered good AV resources (there was an AV team stationed in the session room area for help if needed. I found it hard to hear in hall where large meetings were held given the group size and the ambient noise. There were two halls associated with this conference; I believe the other conference areas also had at least two halls. One was a dining and large meeting venue; the other served as a vendor exhibit all. They were both well lit and comfortable. Hotel Services Check in/ Check out were quick and efficient and the front desk staff were very helpful. Parking is at cost (emphasis on the word 'cost'). Valet is only slightly more expensive than self park and in my opinion it is definitely worth it. I do not know if in and out service is provided. As far as I can tell there is no garage parking; its all open lot. The hotel is linked to Opry Mills, the discount shopping area, by a foot path. There are a number of restaurants located reasonably near the resort (a Cracker Barrel, for example); however there are no safe footpaths to reach them. I don't know if there is a shuttle service. Read less
Image of the Tripadvisor rating Unique hotel, huge, but watch for the nickels and dimes!

Nov 15, 2019 Samuel D Peachtree Corners, Georgia

This is a beautiful facility. There are three interior atrium full of live plants (even trees) that give a fresh outdoor feel. The hotel is huge and not laid out in a grid for, so it can be easy to get lost. Parking is pretty hefty and I understand there is an additional fee added for in room dining. My biggest complaint it vending, for one it… Read more
This is a beautiful facility. There are three interior atrium full of live plants (even trees) that give a fresh outdoor feel. The hotel is huge and not laid out in a grid for, so it can be easy to get lost. Parking is pretty hefty and I understand there is an additional fee added for in room dining. My biggest complaint it vending, for one it Pepsi products bleh! The other is that there isn't any solid food, just beverages. During the day there are lots of shops and restaurants, but if you need something to take the edge off of hunger, your options are only liquid. Read less
Image of the Tripadvisor rating Be ready to walk!

Nov 14, 2019 S G Crab Orchard, West Virginia

The Opryland is a huge resort. Be prepared to walk to get to your room or to dining and shopping. However the walk is enjoyable through the beautiful atriums. Our room was large, comfortable beds, a mini fridge and coffee maker. It is walking distance to the Grand Ole Opry and mall. We tried a few of the restaurants good food, good service, a… Read more
The Opryland is a huge resort. Be prepared to walk to get to your room or to dining and shopping. However the walk is enjoyable through the beautiful atriums. Our room was large, comfortable beds, a mini fridge and coffee maker. It is walking distance to the Grand Ole Opry and mall. We tried a few of the restaurants good food, good service, a little pricy but what one would expect at a resort like this one. We would stay here again if we return to Nashville. Read less
Image of the Tripadvisor rating Nice Place

Nov 14, 2019 amorace Minneapolis, Minnesota

For a 42 year old hotel this place is kept up very very well. It is very nice inside and out. I may have gotten the worst room in the hotel as far as location. Level 0. Right next to the entry way to the shows. Next to the box office. With all that the room as very very nice. Occasionally a bus needed to honk its horn in the turn… Read more
For a 42 year old hotel this place is kept up very very well. It is very nice inside and out. I may have gotten the worst room in the hotel as far as location. Level 0. Right next to the entry way to the shows. Next to the box office. With all that the room as very very nice. Occasionally a bus needed to honk its horn in the turn around. Very beautiful atrium areas. Huge... long walks to everything. Restaurants were very expensive and you could never get in. The standard answer was a 1/2 hour to an hour and a half. You could see there was many tables open, but people not being seated. I think they have a staffing problem more than a seating problem. Fees for everything. Resort fee’s. If you have a package delivered they charge you a large fee. SELF PARKING 32 dollars a day. Don’t forget to add that to your room cost. Holy smokes you are basically in the suburbs and they smile you for a parking fee. You have to be kidding me. It’s not like It is downtown. It is for sure a convention resort with amenities for a family to kill time. Read less