Gaylord Opryland Resort

Nashville, Tennessee

The hotel

Experience the energy and excitement of Nashville, Tennessee – the Music City. On the banks of the Cumberland River, this landmark hotel is just a short drive or riverboat cruise from downtown Nashville’s historic attractions and nightlife. 2 of the city’s most popular attractions - the world-famous Grand Ole Opry and General Jackson Showboat – are conveniently located next door to the resort. Inside lies an extraordinary selection of dining, shopping, live entertainment and recreation options that provide the perfect destination for any romantic escape or family getaway. You'll be amazed at the 9-acres of indoor gardens, cascading waterfalls and indoor river with its very own Delta River flatboats. Within this lush landscape, you'll discover guest rooms and suites, a Cascades lobby featuring a VIP check-in area, stylish and contemporary restaurants, unique shopping experiences, and a 20,000-square-foot spa and fitness centre. Discover Gaylord Opryland and make memories. You won't believe what they have under one roof!

Amenities

  • Bar
  • Swimming Pool
  • Families
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Close to City Centre
  • Golf
  • Restaurant

Where is it

Centrally located in Opryland, 15-min drive from downtown Nashville, walking distance to the Opry Mills Shopping and Entertainment complex and Grand Ole Opry. Transfer time from Nashville International Airport: 20 minutes.

Hotel information

2,881 rooms on 6 floors. All with air-conditioning, cable TV, coffee/tea maker, mini-fridge, alarm/clock radio, safe and hairdryer. Traditional Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Premium Garden View Rooms, sleeping maximum 4 adults.

Cascades American Cafe, Old Hickory Steakhouse, Solario Cantina (Mexican cuisine), Ravello (Italian cuisine), Conservatory Wine Bar, Fuse Sports Bar, Jack Daniel's (Southern cuisine), Findley's Irish Pub, Paisano’s Pizzaria & Vino (Italian), Stax (American cuisine), Conservatory Cafe (Continental), Cocoa Bean (coffee house), Wasabi's Sushi (Japanese), The Falls Bar & Lounge (Tapas), Library Lounge at Old Hickory Steakhouse, Delta Delight Frozen Yogurt and Bravo Gelato. 1 indoor pool (year round) and 2 outdoor pools (seasonal). European Spa & Salon*. Fitness centre. Par-72 Championship golf course*. 24-hour room service*. Valet Parking $30 plus tax per day. Self Parking $23 plus tax per day (payable locally, subject to change).

This hotel has a resort fee of $21.85 plus tax per room, per day (payable locally, subject to change)

Resort fee includes: - WiFi Internet access in all guest rooms and throughout the hotel - Unlimited local and toll-free calls - online access to Wall Street Journal, resort savings card - 2 bottles of water in each guest room (refreshed daily) - access to fitness centre at Relache - scheduled complex transportation to local attractions (Grand Ole Opry, General Jackson and Opry Mills Mall)

This is a smoke-free hotel.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4662)
  • Very good (3330)
  • Average (1816)
  • Poor (1037)
  • Terrible (895)
Image of the Tripadvisor rating Great hotel, but crowded and service was lacking

Mar 28, 2020 GaTechYellowJacket Atlanta, Georgia

Our family of four stayed here for several days over President's Day & Valentine's Day weekend. The hotel is HUGE (like a massive Vegas property) with multiple restaurants, attractions, etc. Apparently the hotel was at capacity when we were there so it was VERY crowded. The parking lots were totally full, restaurants were extremely backed up, and… Read more
Our family of four stayed here for several days over President's Day & Valentine's Day weekend. The hotel is HUGE (like a massive Vegas property) with multiple restaurants, attractions, etc. Apparently the hotel was at capacity when we were there so it was VERY crowded. The parking lots were totally full, restaurants were extremely backed up, and activities at the hotel had a long wait. Lots of that seemed self-inflicted though as the restaurants with a 1-2 hour wait seemed short staffed with many open tables. As a Platinum Marriott member, I raised a couple of these issues to the front desk staff on two different occasions and was brushed off without any resolution. The food was good, we loved the water park, and the hotel itself was very unique, but the staff could really use some training to get up to true Marriott standards - especially for Elite members. Read less
Image of the Tripadvisor rating Beautiful and amazing indoor conservatory and conference center resort!

Mar 23, 2020 pennyl739 Plainfield, Illinois

I was not prepared from the pictures just how massive and beautiful this resort/conference center really is! There are gardens and waterfalls with restaurants tucked in along the paths through the gardens. There is a river to take a boat ride and learn about the plants and history. Suzanne was our guide and shared a wealth of information during… Read more
I was not prepared from the pictures just how massive and beautiful this resort/conference center really is! There are gardens and waterfalls with restaurants tucked in along the paths through the gardens. There is a river to take a boat ride and learn about the plants and history. Suzanne was our guide and shared a wealth of information during the ride. There are five sections to this resort. It takes a while to find your way as there are upper and lower paths. All beautiful walks. All the staff we encountered were friendly, helpful and professional. We ate at Jack Daniels restaurant a couple times as we enjoyed the food and the people working there. JJ, the bartender, was friendly and fun. He made us laugh and feel very comfortable each time we we sat at the bar. Malcom was our server one night and then was also a bartender another night. We enjoyed talking with Malcom about many things. Very nice young man and so helpful. We had and issue with our key one evening. The bell hop brought a new key with in minutes and the security guard followed up immediately. Since the Gaylord is so big, I figured it would be a long wait for a new key. It was less than a 5 minute wait from the time I contacted the front desk to delivery of a new key. The security guard (I do not remember his name) was so helpful with information on navigating the hotel and the surrounding area. Hannah, at the Delta front desk, was very helpful when we let her know of a couple of minor issues with our room. She immediately took action and maintenance was repairing with in an hour. Hannah also sent a communication and gift for our inconvenience. Wow! We were very surprised by this thoughtful gesture. Our rooms were wonderful. We had joining parlor and standard room. Each room had its benefits and was very comfortable. We hope to return for a family fun vacation in the near future. There is what looks to be a very fun indoor waterpark and game room our grandchildren will enjoy. Read less
Image of the Tripadvisor rating An enjoyable stay at a unique hotel

Mar 19, 2020 Jim S Nerja, Spain

Very large hotel complex, with unique atriums and greenery and numerous bars, restaurants and facilities. Rooms are spacious and very comfortable and clean, Not close enough to walk to anywhere but hotel provides a shuttle bus into town
Image of the Tripadvisor rating Beautiful place!

Mar 19, 2020 ElloAndrew Nashville, Tennessee

Definitely a must-see if you're visiting Nashville. I bring everyone who visits me here because I think it's so cool. A lot of the time we only walk around because it's like its' own magical land inside of there! I have had dinner at one of the restaurants in there before and it's also good!
Image of the Tripadvisor rating One Star Posing as a 5 Star - Disappointed

Mar 16, 2020 marciel48 Plano, Texas

The Gaylord Opryland Resort is clearly beautiful but it is a ghost town due to virus.  Service was horrible from the moment of check-in and the staff has been all out rude - beginning March 11-March 15, 2020. NOTE: This property was clearly close to OR sold out prior to the virus announcement on the dates of my stay.  I know this because we were… Read more
The Gaylord Opryland Resort is clearly beautiful but it is a ghost town due to virus.  Service was horrible from the moment of check-in and the staff has been all out rude - beginning March 11-March 15, 2020. NOTE: This property was clearly close to OR sold out prior to the virus announcement on the dates of my stay.  I know this because we were gathering for a corporate conference which was cancelled along with many others.  Given that, EVERY room should have already been 5 ⭐ spotless and ready for first class arrival of expected guests. We all looked forward to the 5 ⭐ service however after arriving to dusty rooms with cobwebs in the windows, no service to be found and forget pressing the 🙂 on the phone for concierge service because a hold forever was followed by non delivery of request.  I would rate this property as less than 1 ⭐. Little security, low staff and definately not handicapped friendly.  Broken beer bottles sat unattended on the walkway while trash was NOT emptied. During a time of critical cleanliness as we learn more about this virus, I found this particularly non-conforming. I'm good with paying for service but I would like to receive the service advertised and paid for accordingly. To add insult to injury, our blow dryer didn't work, maps are useless and restaurants close whenever they decide.  Bills must be checked closely upon departure as the hidden fees are crazy and you will be charged for items not utilized. Kudos to Gregory Clark at the Falls Louge Bar for the great final drink and service prior to departure.  He was the only devoted employee and true asset to the Gaylord. P.S.  Please tell your valet staff we realize we are not staying at a Motel 6 and to blurt such out is RUDE and insulting.  We prefer to unload our own car upon check-in/out due to handicapped and medical equipment special handling needs Read less