Sheraton Grand Nashville Downtown

Nashville, Tennessee

The hotel

Having recently undergone a multi-million dollar renovation, you can be assured of comfort at the atrium-style Sheraton Grand Nashville Downtown. As its name suggests, it enjoys a wonderful location, in the heart of Music City, a short walk from all the sights and sounds. Make sure you spend time on-site though, as there’s a wonderful indoor swimming pool and a fully equipped fitness centre. For breakfast, head to Speaker’s Bistro, serving a variety of buffet delights to get your day off to the best start. For light bites at lunch or dinner, Session’s Lounge is ideal, also serving a great variety of wines for those pre-dinner drinks. Accommodation is of the highest standard, offering comfort and modern amenities, as well as tantalising city views.

Amenities

  • Bar
  • Swimming Pool
  • Valet parking
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Two blocks from the Tennessee State Capitol Building and within walking distance of Nashville attractions, including Music City Centre and the Country Music Hall of Fame.

Hotel information

482 rooms and suites. All with air-conditioning, satellite TV, telephone, complimentary WiFi, tea/coffee maker, hairdryer, iron and board. Traditional Rooms with king-size bed or 2 double beds, sleeping maximum 2 adults and 2 children.

Deluxe Rooms with 1 king-size bed or 2 double beds, sleeping maximum 2 adults and 2 children.

Club Floor Rooms include access to the club lounge with complimentary snacks and evening appetisers with 1 king-size bed or 2 double beds, sleeping maximum 2 adults and 2 children.

Speaker’s Bistro (open for breakfast). Session’s Lounge (open for lunch and dinner). Indoor heated swimming pool. Fitness centre. Complimentary WiFi. Gift shop. Laundry/dry-cleaning facilities*. Limited room service*. Self-parking $29 or valet parking $32, plus tax per night (payable locally, subject to change).

*Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (985)
  • Very good (604)
  • Average (234)
  • Poor (96)
  • Terrible (67)
Image of the Tripadvisor rating Disappointing to put it mildly.

Jun 21, 2020 573ashleyh Pawleys Island, South Carolina

The check in process with the chocolates and champagne is meant to charm because the rest of the place is a disappointment for the price. First of all, this hotel is not cheap. On top of that, they charge a $17 amenity fee per day. For what you ask? It’s unclear. The pool is small w no hot tub. You will see nicer pools at a holiday inn for half… Read more
The check in process with the chocolates and champagne is meant to charm because the rest of the place is a disappointment for the price. First of all, this hotel is not cheap. On top of that, they charge a $17 amenity fee per day. For what you ask? It’s unclear. The pool is small w no hot tub. You will see nicer pools at a holiday inn for half the price and no amenity charge. Breakfast is not included and parking is OUTRAGEOUSLY expensive (like $38/day) so I’m just at a loss to what that fee could be for. The rooms are fine but small. There’s no mini fridge but you can request one. But beware because the reason there’s no mini fridge is bc the rooms are already cramped without it. Also requesting and waiting on a mini fridge is just an unnecessary hassle for such an expensive hotel. For the amount of money you’d spend per night, you can find much nicer accommodations. They should advertise the true cost so you do not feel nickel-and-dimed. Read less
Image of the Tripadvisor rating Weekend trip

Jun 21, 2020 739dennisb Hollywood, Florida

Very nice property and the location is second to none. I think this will be our Nashville go to every time we are in town. Service was good and the room was very spacious. We had the park view which would be even better if the Bridgestone was open. I would recommend you stay here
Image of the Tripadvisor rating Work

Mar 21, 2020 TonyHein2011 Springs Plaza, Florida

15 minutes away from the Airport. Great location in downtown! Great lobby so elegant & clean white colors. Super clean Room with clean sheets brand new sheets and soft pillows. Clean carpet. Spacious countertops so contemporary look. Big LG tv. Tea and Starbucks coffee is complementary in the room. Small fridge and safety box. Great downtown… Read more
15 minutes away from the Airport. Great location in downtown! Great lobby so elegant & clean white colors. Super clean Room with clean sheets brand new sheets and soft pillows. Clean carpet. Spacious countertops so contemporary look. Big LG tv. Tea and Starbucks coffee is complementary in the room. Small fridge and safety box. Great downtown view. Good size of gym with small indoor swimming pool is attached on Ground floor. A bunch of restaurants are walking distance from the hotel. Staffs are very friendly and welcoming! Read less
Image of the Tripadvisor rating Very loud at night, extra charges at end

Mar 15, 2020 K B New York City, New York

The staff at this hotel are very friendly and helpful! Atticus was among our favorites. The hotel was very clean and comfortable. We appreciated the daily spot of champagne that they offered in the lobby, as well as the hot chocolate/hot apple cider station (although please use actual cider if that's what the sign says--this tasted like warm… Read more
The staff at this hotel are very friendly and helpful! Atticus was among our favorites. The hotel was very clean and comfortable. We appreciated the daily spot of champagne that they offered in the lobby, as well as the hot chocolate/hot apple cider station (although please use actual cider if that's what the sign says--this tasted like warm apple juice--not the same as actual cider). It was very helpful to have the shuttle service as well as umbrellas lent to us when it was rainy. We had a nice view outside, although each morning we woke up there was a considerable amount of condensation on the inside of the window which I believe was due to not having vents in the bathroom for when you are taking a shower. This is an upgrade that they definitely need here. They used to have a program where you could get a $5 voucher per day for their gift shop's coffee for choosing not use their daily housekeeping services, which is great for their environment, but they recently discontinued that program, which was a disappointment. The inner design of the hotel is such that the atrium goes all the way to the top of the hotel. This serves as an upward tunnel for all the sound going on at the first floor where the lobby and bar/restaurant are located. Being on the 7th floor, we could hear everything going on down on the 1st floor, which included loud people at the bar during evening sleeping hours. Our friends had a quiet night's sleep in a room higher up, in the teens, so if you are a light sleeper ask for a room much higher up. They advertise the hotel's design as a good thing; it does look neat, but it does also impede sleep if you are on a lower floor. Do be aware than on top of the quite-expensive nightly cost for a room here that they add an "amenity fee" of $17 per day will be added at the end. This includes shuttle services (whether you use it or not), WI-FI (really?), and access to their computer work station, gym, etc. They placed a $100 hold on our credit card at check-in and joked that it was for if someone put a hole in the wall, but never mentioned this daily fee and that the card would be charged for that. While it mentions this fee on their own website, it is not necessarily clear if you book this hotel on a secondary travel website. This is why they need to be VERY clear about it upon check-in. They should just charge $17 more per night and say that there is free WI-FI, office, and shuttle service! This would go over much better than a surprise charge at the end. While this was a pretty good place to stay, if we return to Nashville we would likely explore other options for a hotel, including places that are more quiet at night and that are more up-front about their extra charges. Read less
Image of the Tripadvisor rating Great Place to “Sleep it Off”.

Mar 14, 2020 C318ADryanr

Great location, very close to where all the action is. Rooms are very clean and comfortable. Didn’t see a lot of the hotel because we spent almost all of our time on Broadway! Staff we talked with were all very friendly and helpful.