Sheraton Grand Nashville Downtown

Nashville, Tennessee

The hotel

Having recently undergone a multi-million dollar renovation, you can be assured of comfort at the atrium-style Sheraton Grand Nashville Downtown. As its name suggests, it enjoys a wonderful location, in the heart of Music City, a short walk from all the sights and sounds. Make sure you spend time on-site though, as there’s a wonderful indoor swimming pool and a fully equipped fitness centre. For breakfast, head to Speaker’s Bistro, serving a variety of buffet delights to get your day off to the best start. For light bites at lunch or dinner, Session’s Lounge is ideal, also serving a great variety of wines for those pre-dinner drinks. Accommodation is of the highest standard, offering comfort and modern amenities, as well as tantalising city views.

Amenities

  • Bar
  • Swimming Pool
  • Valet parking
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Two blocks from the Tennessee State Capitol Building and within walking distance of Nashville attractions, including Music City Centre and the Country Music Hall of Fame.

Hotel information

482 rooms and suites. All with air-conditioning, satellite TV, telephone, complimentary WiFi, tea/coffee maker, hairdryer, iron and board. Traditional Rooms with king-size bed or 2 double beds, sleeping maximum 2 adults and 2 children.

Deluxe Rooms with 1 king-size bed or 2 double beds, sleeping maximum 2 adults and 2 children.

Club Floor Rooms include access to the club lounge with complimentary snacks and evening appetisers with 1 king-size bed or 2 double beds, sleeping maximum 2 adults and 2 children.

Speaker’s Bistro (open for breakfast). Session’s Lounge (open for lunch and dinner). Indoor heated swimming pool. Fitness centre. Complimentary WiFi. Gift shop. Laundry/dry-cleaning facilities*. Limited room service*. Self-parking $29 or valet parking $32, plus tax per night (payable locally, subject to change).

*Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (992)
  • Very good (605)
  • Average (238)
  • Poor (97)
  • Terrible (68)
Image of the Tripadvisor rating Good for the price

Jul 23, 2021 Curious58286499822

This hotel was good for the price. The pool was closed the 4 days we were here. The rooms were pretty hot even with the AC set at 66. Housekeeping still cannot go in your room because of COVID and they weren’t very timely with your requests. We waited over an hour for towels. I did like the location of the hotel & it was very modern. I don’t think… Read more
This hotel was good for the price. The pool was closed the 4 days we were here. The rooms were pretty hot even with the AC set at 66. Housekeeping still cannot go in your room because of COVID and they weren’t very timely with your requests. We waited over an hour for towels. I did like the location of the hotel & it was very modern. I don’t think I would stay here again. Read less
Image of the Tripadvisor rating Nice rooms, fair location, great gym, nice staff

Jul 23, 2021 rhhenryiii Myrtle Beach, South Carolina

The location is excellent if you are going to the Capital or Supreme Court. It is a bit far compared to other hotels if you want to be at Broadway or Bridgestone. But it is doable for those locations. The room is nice and the beds are comfy. Shower/tub is good. The gym is awesome. It is two rooms. They have a cardio room and one with weights and… Read more
The location is excellent if you are going to the Capital or Supreme Court. It is a bit far compared to other hotels if you want to be at Broadway or Bridgestone. But it is doable for those locations. The room is nice and the beds are comfy. Shower/tub is good. The gym is awesome. It is two rooms. They have a cardio room and one with weights and machines. You can get a good workout. The pool is average. Parking and access if you have a car is tough. Marriott and Sheraton need to get the coffee concept. There is a Starbucks there but line takes a while to get the coffee. The bar is nice but understaffed. Long waits but nice staff. Read less
Image of the Tripadvisor rating Disappointing (no room cleaning)

Jul 16, 2021 Moh'd B Toronto, Canada

Extremely disappointed about this hotel, We booked a few days ago and charged us $400 per room per night, and they did not tell us that we have to clean the room ourselves, what an experience we will have! People tend to go for holidays and stay in hotels to enjoy the small things they dont do on their homes… so the hotel will provide linen but… Read more
Extremely disappointed about this hotel, We booked a few days ago and charged us $400 per room per night, and they did not tell us that we have to clean the room ourselves, what an experience we will have! People tend to go for holidays and stay in hotels to enjoy the small things they dont do on their homes… so the hotel will provide linen but you need to do the beds your self, they dont clean or vacuum the room and they dont clean the toilet, no mini bar in the room, no room service! I think what they are doing is lame and misleading to the guests. Lobby is outdated and poor. I wish i did not book here and used the same money to stay in a better one. Read less
Image of the Tripadvisor rating Great Business Trip...

Jul 16, 2021 timothyhX2745AZ Edgewater, Maryland

In town for three days on a conference at the Sheraton...Aaron at the front desk was always helpful. The conference room as perfect and lunch was great. I look forward to returning and getting to experience the view from the Rooftop bar.
Image of the Tripadvisor rating No Air-conditioning! Poor customer service!

Jul 16, 2021 Stacy W

Our stay at this hotel was terrible. The airport conditioning in our first room was not working properly and we asked to change rooms. The hotel has an over ride on the airport conditioning to 68°. If you are comfortable sleeping in a humid and hot room you should stay here! Also promised points to be refunded to our loyalty card and nothing was… Read more
Our stay at this hotel was terrible. The airport conditioning in our first room was not working properly and we asked to change rooms. The hotel has an over ride on the airport conditioning to 68°. If you are comfortable sleeping in a humid and hot room you should stay here! Also promised points to be refunded to our loyalty card and nothing was given. Consider a different hotel. Read less