Hilton Waikoloa Village

Big Island, Hawaii

The hotel

A complete destination resort, the Hilton Waikoloa Village is perhaps like no other place you've ever been to! Set in breathtaking tropical gardens, it features award-winning dining, world-class shopping and a huge range of activities covering everything from golf and tennis to water sports. As well as tranquil waterways, there are beautiful flagstone paths flanked by millions of pounds worth of Polynesian and Asian artwork. You can frolic in over four acres of freeform pools with waterfalls, a swinging rope bridge and a 175 ft water slide amongst the attractions. There are also two championship golf courses, eight tennis courts and every water sport imaginable. In fact, there's so much to see and do, you won't ever want to go home!

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Kids Club
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Evening Entertainment
  • Fitness Centre/Gym
  • Yoga
  • Laundry Service
  • Internet Access

Where is it

On the Kohala coast of Hawaii's Big Island. Transfer time from Kona Airport: 45 minutes.

Hotel information

1,240 rooms in 3 buildings. All with private balcony or lanai, air-conditioning, cable TV, high-speed Internet access*, telephone, tea/coffee maker, mini-bar, safe, iron and board, and hairdryer. Resort View Rooms overlook the golf course, nearby mountain and gardens, with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Ocean View Rooms and Deluxe Ocean View Rooms, sleeping maximum 2 adults.

Ocean Tower Ocean Front Rooms, sleeping maximum 2 adults.

Other room types available. 

Why is this a Virgin Holidays Favourite?

A peaceful resort with lots of activities for both adults and a children including water sports and golf.

9 restaurants, including Big Island Breakfast, Orchid Marketplace (grab & go snacks and sandwiches), Lagoon Grill (Open-air beach grill, open for lunch and dinner in high season), Boat Landing Cantina (open for lunch), Kona Tap Room (gastro pub, open for lunch and dinner), Kamuela Provision Company™ (Hawaiian cuisine, open for dinner), Nui Italian (dinner and take-aways) and Waikoloa Coffee Co. Choice of bars. 3 swimming pools (2 with waterfalls and water slide and the other an adults-only pool). Kohala Spa*. Fitness centre. 2 Championship 18-hole golf courses*. 8 tennis courts*. Water sports*. Cultural lessons, including an astronomy programme and lei-making lessons. Children's activities*. Legends of Hawaii Luau and regular evening entertainment. Concierge service. Room service*. WiFi*. Laundry/dry-cleaning service*. Self-parking $30, valet parking $37, plus tax per day (payable locally, subject to change).

Resort fee from $40–$50 plus tax, per room per night, payable locally (subject to change)

Resort fee includes: - High-speed Internet access in guest rooms and public areas - In-room PlayStation 3 console with unlimited films and games - Daily activities including lei making, hula and ukulele lessons - Fitness and yoga classes at the Spa (one per person, per day, subject to space) – Big Island Bird talk with resident wildlife specialist – 15-minute photo session and one 4x8" photo keepsake – 20% discount on Lagoon beach toys (non-motorised) – 10% off selected catamaran cruises – Local and 800 calls. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3945)
  • Very good (3223)
  • Average (1632)
  • Poor (833)
  • Terrible (550)
Image of the Tripadvisor rating They do not open yet.

Aug 5, 2020 ayakoi619 United States

Even tough you can make reservation from website, they do not say anything until you call them directly. Thanks my local friend. She told me the hotel is not open now day before we stay there. Good luck.
Image of the Tripadvisor rating A great resort for families - the unofficial disney resort of Hawaii

Jun 30, 2020 wearefamilee007

This is the Disneyland resort of Hawaii and I’m saying that in a good way. It’s not for everyone, but if you have a family with kids that likes a lot of activities, this is a great place. Our kids loved taking the tram and boat around the resort. It was nice to take the boat at night and gaze at the stars while taking the tram made you feel… Read more
This is the Disneyland resort of Hawaii and I’m saying that in a good way. It’s not for everyone, but if you have a family with kids that likes a lot of activities, this is a great place. Our kids loved taking the tram and boat around the resort. It was nice to take the boat at night and gaze at the stars while taking the tram made you feel like you were taking the monorail at Disney! The pools are massive with waterfalls, caves, and a water slide. The enclosed lagoon is also nice in that you can snorkel or ride a canoe in the calm water. We stayed at the Ocean tower during our trip and being a Hilton HHonors diamond member, we had access to the continental breakfast. We paid the upcharge to get the full breakfast buffet and thought it was worth it to get all the hot buffet items also. I have a full video review of the resort as well as our stay at the Grand Wailea in Maui if you do a search for Wearefamilee007 on youtube. The link is also on my profile too. Read less
Image of the Tripadvisor rating 22 things you must know about Hilton Waikoloa Village

May 31, 2020 Robert C Sunnyvale, California

In November 2017 wife and I walked 15 minutes from Bay Club at Waikoloa Beach Resort, carrying snorkel gear, fins and towels to use the lagoon at Hilton Waikoloa Resort. Loved it (the lagoon, not the walk), and vowed to someday stay at the resort. This is our 4th trip to the big Island in the past 9 years, having seen most of the sites of the… Read more
In November 2017 wife and I walked 15 minutes from Bay Club at Waikoloa Beach Resort, carrying snorkel gear, fins and towels to use the lagoon at Hilton Waikoloa Resort. Loved it (the lagoon, not the walk), and vowed to someday stay at the resort. This is our 4th trip to the big Island in the past 9 years, having seen most of the sites of the island, including the glowing lava of Volcanoes national park multiple times. We did not rent a car, but came by Roberts Hawaii shuttle from the airport. We avoided the $33 plus tax daily self park fee at the parking lot, and the quarter mile+ walk from the parking lot to the front desk. $39 plus tax for daily valet parking plus tip for every time that they have to retrieve your vehicle from the parking lot. Hilton Hotels advertises $219 rooms. Add on a mandatory $40 daily resort fee, $33 daily parking fee ($39 valet parking), and 4.712% state sales taxes on all 3 costs, plus 10.25% hotel tax on the $219, and it's about $316 a day for a standard 20'x 12' HH room, resort view, AC, waist high refrigerator, and no microwave. As Hilton timeshare owners, we used our Hilton Grand Vacations points on the HGV web site to exchange for a timeshare unit, avoiding the $40 plus tax daily resort fee. The $40 daily resort fee covers the trams, the boats, waterways, three pools with slides, dolphins, flamingos, turtles, tropical landscaping, and maintenance. The Waikoloa Marriott down the street, charges $21 resort fee, and $30 for parking. Additional fees for tennis, golf, handball. Traveled light, with one day pack and one wheeled carry-on each. Half mile walk from the front desk to our room. The light rail tram saves effort, but it will not save much time, runs every 10 minutes, makes stops every 150-200 yards prior to my room, with top speed about 8 mph, jogging speed. And you have to make sure the train is going toward and not from your room. 90% of the rooms in the three towers are hotel rooms, outdated, built in the 1980s, small and dark, as windows only on one side, so no cross ventilation. Dorm size minifridge, with no microwave. Exterior corridors facing the trees on the inside gardens very prone to noise from birds chirping. Some 100 of the 600 rooms in the Ocean tower have been completely renovated and converted into timeshare condominiums. Last 3 days had a great time snorkeling at the lagoon. Brought my own mask and tube, along with river sandals. 7 minute walk from my room. Water murky, with a few dead palm tree branches on the bottom. Saw 2-3 turtles, 1 eel and countless colorful tropical fish, every day. No colorful coral, but then that's true everywhere due to global warming, and harmful sunscreen. Plenty of empty chairs next to the swimming pool, but then this is off season, with kids still in school. We've been here 3 full days and only once have I seen a canal boat running. Six gas engine canal boats permanently moored near the Grand Cantina, waiting to be replaced by electric engine canal boats. Eating is very expensive here. Designed to be an all inclusive resort, like Disneyworld with guests not having to leave the resort. $40 hot breakfast buffet, $50 seabass, $56 pizza, $140 Legends of Hawaii luau. The Marriott sunset luau is $117. Snacks are also inflated prices here: 20 ounce coke $3.79 plus tax, 2 ounce potato chips $2.99 plus tax. No grocery store on premises. Closest one is Whaler's general store in Kings' Market, with Island Gourmet supermarket in Queen's Market, a 40 minute walk. National car rental on premises, open 730am-4pm with rates about $139 per 24 hours. You can leave the car with the valet without paying the $33 overnight parking fee, if you turn the car in before midnight. Booked up weeks in advance. 5 hours round trip to Volcanoes National Park. $25 per hour per tennis court 7am-5pm. $40 per 30 minutes to use the aquai tricycles in the lagoon -more expensive than renting a real car. $35 to rent snorkel, mask and fins for half a day. Kids must be 42" in height to use the water slides. Waikoloa trolley, run by Roberts Hawaii, runs 10am-930pm from the resort, with stops in King's market and Marriott, before reaching Queen's market, every 20 minutes. $2.50 per adult, $1 for kids under 12. The driver gives change. Prominent restaurants outside include Roy's Waikoloa, Sansei, Kuleana Rum Shack, Lemongrass, and Lava-Lava Beach Club. Have a guest who wants to park his car? $6 per hour in the HWV parking lot. Or they can park where HWV employees park, in the Beach Access parking lot just beyond the HWV parking lot. Gate closes and locked from 8pm to 8am! People with kids who like elaborate swimming pool slides would love this place. But we retired people go to great lengths to avoid your kids. If you can avoid spending money on extraneous activities here, you can emerge from your stay without having to get a second mortgage on your house! Read less
Image of the Tripadvisor rating Nice location for a beautiful hotel

Apr 26, 2020 AlexMaps Milan, Italy

Fast check in and helpful staff. Pleasant building located in a beautiful natural setting with lagoon swimming pool, but a small beach. Comfortable and cleaned rooms. Large open parking area, not useful when raining. We found better restaurants in the little mall close to the hotel
Image of the Tripadvisor rating A piece of paradise

Apr 12, 2020 therisious Goma, Democratic Republic of the Congo

It was unfortunate I stayed here for a very short time coz it's not enough to enjoy the place. I was so overwhelmed by the beauty of the place how they put all the wonderful things in it. We took the tram going to our rooms and you can also take the boat like you're in the Venice grand canal or just simply walk along the passage with museum… Read more
It was unfortunate I stayed here for a very short time coz it's not enough to enjoy the place. I was so overwhelmed by the beauty of the place how they put all the wonderful things in it. We took the tram going to our rooms and you can also take the boat like you're in the Venice grand canal or just simply walk along the passage with museum pieces. It definitely took long time for them to gather all this curios and souvenirs. Before the dusk, enjoy the view of the breathtaking sunset in one of the restaurant or at the other end close to the meditation area. The meditation area is where you can find a small hilly place with big statue of the Buddha and a very calm and solemn place. There were several pools to enjoy with and entertainment like dolphins, some chldren's activities, sports, etc. You can check them in their website. Inside our spacious room were bath robe, slippers, iron and ironing board in a small room, toiletries and other regular items. I just didn't enjoy much the view from our room because the golf course Is under construction and all I can see were the people working on it. This place is very good for young and adult. You will need more than 2 days to explore and enjoy here. Read less