Hilton Hawaiian Village Waikiki Beach Resort

Honolulu, Oahu

The hotel

Picture a white sand beach surrounded by acres of tropical grounds, with water sports galore and five different pools to cool off in. This is the Hilton Hawaiian Village. Amble over to the huge beachfront Super Pool or if you have kids in tow perhaps the family activity pool will tempt you. With 18 restaurants, cafés and bars, you can dine somewhere different every night too. And we recommend finding a good spot to watch the nightly Hawaiian entertainment on the beach on Fridays.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Families
  • Kids Club
  • Children's Pool
  • Valet parking
  • Safety Deposit Box
  • Wheelchair access
  • Fitness Centre/Gym
  • Internet Access
  • Beachfront location

Where is it

Gateway to Waikiki, surrounded by tropical gardens.

Hotel information

2,860 rooms on up to 35 floors in 5 towers with 29 lifts. All with air-conditioning, cable TV with pay-per-view films, high-speed Internet access*, telephone, safe, coffee maker, fridge, hairdryer, iron and board. Most rooms have balconies. Resort View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Partial Ocean View and Deluxe Ocean View Rainbow Rooms, sleeping maximum 4 adults.

Why is this a Virgin Holidays Favourite?

A beautiful beachfront resort on one of Waikiki's best beaches

Pamper yourself in the luxurious spa or pick an activity and experience all the resort has to offer

8 restaurants with a range of cuisine from Italian to American to Japanese. 6 Grab'n'Go drink and snack bars. 4 bars and lounges. 5 swimming pools including the Keiko Pool for kids' and the Paradise Family Activity Pool near the beachfront lagoon. Mandara Spa* (independently owned and operated) with fitness centre. Water sports*. Camp Penguin kids' programme (5-12 years)*. Wildlife and ecology tour, sandcastle building and hula lessons. Nightly torch lighting ceremony. Rockin' Hawaiian Rainbow Revue every Fri night. Over 90 shops. Self-parking $49, valet parking $59, plus tax per night (payable locally, subject to change).

Resort fee from $40 plus tax, per room per night, payable locally (subject to change)

Resort fee includes: - Local calls and 800 access calls - WiFi and wired Internet access in guest rooms and all public areas - In-room PlayStation 3 console with unlimited movies and games - Daily cultural activities including lei making, hula and Ukulele lessons - Outdoor movies on Wednesdays and Saturdays at sundown - Outdoor Morning Exercise Classes – Discounts on catamaran adventure, beach activities and Waikiki Aquarium. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

4 nights at all times.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (7140)
  • Very good (6095)
  • Average (3135)
  • Poor (1281)
  • Terrible (920)
Image of the Tripadvisor rating Disappointed

Apr 15, 2021 E1364JUians

Most of the restaurants on site were closed 1 hr wait for Starbucks at 6:30am 2 of the water slides were closed, one was broken for over 2 years The hot tubs were closed due to Corona, there was garbage in them and green algae growing in them Totally Gross and unsanitary The room was clean but they would not clean it on a daily bases unless… Read more
Most of the restaurants on site were closed 1 hr wait for Starbucks at 6:30am 2 of the water slides were closed, one was broken for over 2 years The hot tubs were closed due to Corona, there was garbage in them and green algae growing in them Totally Gross and unsanitary The room was clean but they would not clean it on a daily bases unless you requested someone to come clean it Read less
Image of the Tripadvisor rating Disappointing

Apr 14, 2021 misterbenson Charlotte, North Carolina

We visited this hotel at the start to our Hawaiian vacation. We accidentally booked it a day short and they would not honor the rate that we had received after calling just a few days after booking so we had to spend the night at another Hilton location and then transfer all of our bags there after an 11 hour travel day. This hotel was not… Read more
We visited this hotel at the start to our Hawaiian vacation. We accidentally booked it a day short and they would not honor the rate that we had received after calling just a few days after booking so we had to spend the night at another Hilton location and then transfer all of our bags there after an 11 hour travel day. This hotel was not following the strict hygienic guidelines Covid protocol as we know it. There were very few sanitizer stations around, there were no sanitation protocols poolside. Instead you were forced to stalk out chairs because of the limited amount. If you weren’t poolside by 800 am, you didn’t have a chair for the day. If you didn’t get your towels the night before, you waited in a line extending all the way to the ocean. There was always a wait at the elevators as well and only one sanitation station for a high touch area . Most of the restaurants on site were still closed and thus there was a 45 minute wait each morning for coffee at the local Starbucks even if you arrived as early as 5:30am. The most disappointing part was that I had left a sentimental necklace in the room. I called within an hour of leaving and told them exactly where it was, and to this day- they have said that they were unable to find it regardless of leaving a large tip for the cleaning staff. They were not helpful with any advice on the Covid retesting protocols when switching islands. There was always a long wait at the desk. We felt that for the price, this hotel was far below what we had expected. We would never recommend nor stay here again. Read less
Image of the Tripadvisor rating Great Stay at the Hilton

Apr 14, 2021 Audytravs

I was unsure about how our experience was going to go after reading the reviews, but we had an excellent stay. Reading the reviews prompted me to do a little planning before our stay and utilize the concierge for optimal resources. We stayed in the Ali’i tower, room was clean and house keeping came everyday ( per my scheduled request) to clean.… Read more
I was unsure about how our experience was going to go after reading the reviews, but we had an excellent stay. Reading the reviews prompted me to do a little planning before our stay and utilize the concierge for optimal resources. We stayed in the Ali’i tower, room was clean and house keeping came everyday ( per my scheduled request) to clean. Food choices were great, we found lots restaurants, markets and had no trouble with finding delicious options. We also made dinner reservations ahead of time to avoid waiting in line. Our only complaint is the pools are too cold. The water should be refreshing but not freezing! The kids just never warmed up and the ocean ended up being slightly warmer. Overall we had a great time and I would encourage anyone coming to do a little planning, utilize the concierge and just enjoy. Read less
Image of the Tripadvisor rating Abandoned at the Kalia Tower

Apr 12, 2021 Rhawk80 Menifee, California

We were not made aware that this tower has staff available only for part of the day. We experienced disrespectful and unprofessional treatment from staff. As owners of the HGVC, to be called names and laughed at by staff was shameful. They thought we had left the lobby in the elevator when they realized we overheard their laughing, they became… Read more
We were not made aware that this tower has staff available only for part of the day. We experienced disrespectful and unprofessional treatment from staff. As owners of the HGVC, to be called names and laughed at by staff was shameful. They thought we had left the lobby in the elevator when they realized we overheard their laughing, they became quiet. Our toilet broke on the first morning. Maintenance never came. The public areas were dirty for days. This goes against all the Covid 19 precautions. This was the worst Hilton experience we have ever had. Read less
Image of the Tripadvisor rating Stunning Views!

Apr 11, 2021 Jennifer T

After doing some research, I decided to book the Rainbow Tower with the oceanfront room and balcony. Did not disappoint! For the view alone, and size of room was very worth it. Left our balcony open all night.. sound of the ocean waves lapping and nice breeze coming in. We were high up on 19th floor- noise was minimal with balcony slider open...… Read more
After doing some research, I decided to book the Rainbow Tower with the oceanfront room and balcony. Did not disappoint! For the view alone, and size of room was very worth it. Left our balcony open all night.. sound of the ocean waves lapping and nice breeze coming in. We were high up on 19th floor- noise was minimal with balcony slider open... sound of kids playing below during the day but still relaxing... lovely! Read less