Hilton Hawaiian Village Waikiki Beach Resort

Honolulu, Oahu

The hotel

Picture a white sand beach surrounded by acres of tropical grounds, with water sports galore and five different pools to cool off in. This is the Hilton Hawaiian Village. Amble over to the huge beachfront Super Pool or if you have kids in tow perhaps the family activity pool will tempt you. With 18 restaurants, cafés and bars, you can dine somewhere different every night too. And we recommend finding a good spot to watch the nightly Hawaiian entertainment and the fireworks on the beach on Fridays.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Families
  • Kids Club
  • Children's Pool
  • Valet parking
  • Safety Deposit Box
  • Wheelchair access
  • Fitness Centre/Gym
  • Internet Access
  • Beachfront location

Where is it

Gateway to Waikiki, surrounded by tropical gardens.

Hotel information

2,860 rooms on up to 35 floors in 5 towers with 29 lifts. All with air-conditioning, cable TV with pay-per-view films, high-speed Internet access*, telephone, safe, coffee maker, fridge, hairdryer, iron and board. Most rooms have balconies. Resort View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Partial Ocean View and Deluxe Ocean View Rainbow Rooms, sleeping maximum 4 adults.

Why is this a Virgin Holidays Favourite?

A beautiful beachfront resort on one of Waikiki's best beaches

Pamper yourself in the luxurious spa or pick an activity and experience all the resort has to offer

8 restaurants with a range of cuisine from Italian to American to Japanese. 6 Grab'n'Go drink and snack bars. 4 bars and lounges. 5 swimming pools including the Keiko Pool for kids' and the Paradise Family Activity Pool near the beachfront lagoon. Mandara Spa* (independently owned and operated) with fitness centre. Water sports*. Camp Penguin kids' programme (5-12 years)*. Wildlife and ecology tour, sandcastle building and hula lessons. Nightly torch lighting ceremony. Rockin' Hawaiian Rainbow Revue every Fri night with fireworks*. Over 90 shops. Self-parking $49, valet parking $59, plus tax per night (payable locally, subject to change).

Resort fee from $40 plus tax, per room per night, payable locally (subject to change)

Resort fee includes: - Local calls and 800 access calls - WiFi and wired Internet access in guest rooms and all public areas - In-room PlayStation 3 console with unlimited movies and games - Daily cultural activities including lei making, hula and Ukulele lessons - Outdoor movies on Wednesdays and Saturdays at sundown - Outdoor Morning Exercise Classes – Discounts on catamaran adventure, beach activities and Waikiki Aquarium. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

4 nights at all times.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (7132)
  • Very good (6082)
  • Average (3125)
  • Poor (1269)
  • Terrible (908)
Image of the Tripadvisor rating Kind of okay

Jan 13, 2021 Danny O Henderson, Nevada

Just came back from a week stay in this resort. I was pretty excited to finally go somewhere after more than nine months of not. I have to say that if this wasn’t the “COVID-19” era, my review would probably be different. As it was I am a little disappointed in Hilton and am questioning why I prioritize them over other hotels. I am a diamond… Read more
Just came back from a week stay in this resort. I was pretty excited to finally go somewhere after more than nine months of not. I have to say that if this wasn’t the “COVID-19” era, my review would probably be different. As it was I am a little disappointed in Hilton and am questioning why I prioritize them over other hotels. I am a diamond member, and I have to say that didn’t really mean anything to them. No diamond check in desk, and a 45 minute wait to check in. While the diamond desk wasn’t manned they certainly had someone at the timeshare desk (with no customers). I think the person checking me in was just as frustrated, she said the hotel wasn’t brining back enough staff yet. I have to believe they knew how many reservations they have. To keep the staff limited over New Years is just to invite frustration from your guests, people who you want to return. Very little was open in the hotel, no restaurants or shops (other than third party) so that means no free breakfasts for diamond members. They did give me a $10 credit each day, but I would have rather had the breakfast. Thank goodness for the onsite ABC store! They get five stars! No executive lounge in the hotel, which, by the way, this was one of the largest Hilton’s I have ever stayed at. I guess they feel like they don’t need it, but it is a perk I always enjoy and one of the reasons I keep my diamond status up. Housekeeping was very limited, I got two days in a seven day stay. In the past hotels would give you bonus points and such for skipping a housekeeping day, no such luck here, we were told it was limited up front. I asked about a room upgrade at check in, another supposed diamond level perk. They offered me a upgraded room, but at $50 more each day, so not really a perk. I took it and liked the room but given everything else, I dont think they should have charged for it. My number one criticism...the place is dated, old, and in sore need of upgrades, especially the pools! While it was shuttered for so much this year they should have done some sprucing up. At the cost you pay for a Hilton stay there are a lot of other choices on Waikiki. I would explore them. On a final note, I gave them three stars because I did enjoy myself and made the best of it. The staff (what few there were) were friendly. The location is okay, but its really at the end of Waikiki, there are better locations. Read less
Image of the Tripadvisor rating Breathtaking

Jan 6, 2021 amirabouchellih

Inforgettable Amazing stay. One of the best hilton we went to. We are diamond member of HH. Since we arrived all the staff did their best to make it a memorable stay. We were staying at the Ali’i tower. As a diamond member we were upgraded to a a room with breathtaking view. Also the HIlton team were very responsive to any comment we have. They… Read more
Inforgettable Amazing stay. One of the best hilton we went to. We are diamond member of HH. Since we arrived all the staff did their best to make it a memorable stay. We were staying at the Ali’i tower. As a diamond member we were upgraded to a a room with breathtaking view. Also the HIlton team were very responsive to any comment we have. They sent immediately someone to replace the light bulb in the bathroom. Also the location of the hotel is very accessible. It is 5 min away from ala moana shopping mall. Nice restaurants are open in the village especially Rocky Teppan restaurants. There was also CJ for breakfast and blue water shrimps which is not bad at all. I see negtive comments that the hotel does not have open restaurants. But the village has round table for pizza CJ for burgers, hot dogs and breakfast and blue water shrimp and the teppan restaurant. They are all literally 3 min walk. I really did not understand why all those negative comments. Ali’i tower also had a private pool for Alii residents only which was a plus since sometimes the other pool could reach the maximum capacity The only drawback is it needed more kids activities. There were Lei making and Hula dance. But, It will be the case in every hotel because of COVID-19. Also during peak times there were some queues on the elevator but not that horrible sometimes they can take up to 10 min and other times just 1- 2 min. Honestly, I was so reluctant to go to this hotel when I read negative reviews after their re-opening. Fortunately, we did not cancel and spend 8 memorable nights in this beautiful hotel. I would advise to stay in Ali’i tower we really enjoyed the stay. Read less
Image of the Tripadvisor rating DO NOT STAY HERE UNTIL COVID IS OVER

Jan 5, 2021 JKENYC

The Hotel has VERY limited services available during COVID. Be warned that their website is NOT updated with what is currently available. If you pay more to have the perks of the Ali'i tower you will be in for a surprise when none of those perks are available. There are limited onsite food options, and expect long lines for each of those… Read more
The Hotel has VERY limited services available during COVID. Be warned that their website is NOT updated with what is currently available. If you pay more to have the perks of the Ali'i tower you will be in for a surprise when none of those perks are available. There are limited onsite food options, and expect long lines for each of those restaurants. For adults, be warned there are NO onsite bars open. The $50 resort fee per day gives you access essentially to the pool and beach. For those that know this area, there are MANY hotels and resorts along the beach that are currently open and back to safely providing many amenities, restaurants, bars, and other services. If you stay here at the Hilton it's essentially a place to sleep, you will need to walk to find food and things to do. Wish someone had told me this before I spent so much money, so I hope that I am able to save someone else the headache. Also, I completely understand the new world we currently live in with COVID. But, it is so easy to update a website with what is currently open rather than leaving it a surprise at check-in. It's borderline a scam to promote so much and charge for it, and then use COVID as the reason it's not open, you'd think that covid also runs their website. Read less
Image of the Tripadvisor rating Perfection, but crowded

Jan 5, 2021 calinyfolks New york/California

This was our 2nd time staying at the Hilton Hawaiian village. We always have a great room in the Rainbow tower, all views are incredible. Usually they have bars and restaurants open near the pool/beach, but due to covid, the only ones open were in the connected village of shops and restaurants. Everyone is helpful, but the front desk was under… Read more
This was our 2nd time staying at the Hilton Hawaiian village. We always have a great room in the Rainbow tower, all views are incredible. Usually they have bars and restaurants open near the pool/beach, but due to covid, the only ones open were in the connected village of shops and restaurants. Everyone is helpful, but the front desk was under staffed and the lines made no sense. We waited numerous times in a line, and someone walked up in another line and was taken before us. This was the norm and really the only bummer of THIS trip. The other trip, we had no such issue. The beach in front of the hotel is perfect for chilling in a tube you can buy at ABC market. It was my favorite thing to do. Due to the amount of people, sunscreen, etc. the snorkeling is subpar there and visibility low, but you do see some fish. The other side of the reef has lots of turtles! Some un educated visitors would actually stand on the reef, which was frustrating to see. At some points it was so crowded with lots of crying babies, it was a bit like Disneyland. Once the weekend was over, it was much quieter. We love this place, it's not perfect, but close! Read less
Image of the Tripadvisor rating It's A Start...Grateful

Jan 5, 2021 TravelBuddy72 Hermosa Beach, California

We have been going to Hilton Hawaiian for the past 4 years in a row for New Year's. Sure, the amenities such as restaurants and bars were not open. 24 hour notice was needed to clean the room. The staff was excellent though (patient, smiling, empathetic). They were understaffed. Not the staff's fault. Yes, things could have been better. It's a… Read more
We have been going to Hilton Hawaiian for the past 4 years in a row for New Year's. Sure, the amenities such as restaurants and bars were not open. 24 hour notice was needed to clean the room. The staff was excellent though (patient, smiling, empathetic). They were understaffed. Not the staff's fault. Yes, things could have been better. It's a tough situation. We will be back because we know what Hilton Hawaiian can be. We are grateful that they were open. So many hotels were closed. Read less