Moana Surfrider, A Westin Resort & Spa

Honolulu, Oahu

Virgin rating

The hotel

Take in the rich heritage and stately décor of ‘The First Lady of Waikiki’. Something of a legendary resort, it cleverly combines turn-of the-century Victorian elegance with modern luxuries. Relax by the pool area, under the shade of the historic banyan tree, or on the resorts private section of beach. Fancy a bit of pampering? Treat yourself to an amazing experience at the Moanalani Spa, the only oceanfront Spa in Waikiki, where the menu features relaxing treatments inspired by traditional Hawaiian healing techniques. Dining is a treat here — from the oceanfront setting of Beachhouse at the Moana to the delightful island tradition of afternoon tea at the Veranda at the Beachhouse. For a pre-dinner glass of wine or artisan beer, head to Vintage 1901 overlooking the banyan tree, or enjoy a tropical drink with live entertainment at The Beach Bar.

Amenities

  • Surfing
  • Yoga
  • Kids Club
  • Families
  • Honeymoon
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • No Smoking
  • Restaurant
  • Room Service

Where is it

On a prime stretch of Waikiki Beach, opposite International Marketplace, with lots of shops, bars and restaurants.

Hotel information

793 rooms on 21 floors in 3 buildings. All with air-conditioning, LCD TV with pay-per-view films, high-speed Internet access*, alarm/clock radio, coffee maker, mini-fridge, safe, The Heavenly Bed®, hair dryer, iron and board. Double Banyan City Rooms or Double City View Diamond Rooms with 1 king-size Heavenly Bed®, sleeping maximum 2 adults.

Double Deluxe Tower City Room, sleeping maximum 4 adults.

Double Tower Partial Ocean View Rooms, sleeping maximum 4 adults.

Double Banyan Classic Ocean Rooms, sleeping maximum 4 adults.

Double Deluxe Ocean Diamond Rooms, sleeping maximum 4 adults.

Double Deluxe Ocean Tower Rooms, sleeping maximum 4 adults.

Premier Ocean View Rooms, sleeping maximum 4 adults.

Beachhouse at the Moana (oceanfront fine dining, open for dinner), Veranda at the Beachhouse (breakfast, lunch and afternoon tea), Surfrider Café (healthy breakfast and lunch), The Beach Bar (tropical drinks and casual Hawaiian cuisine for lunch and dinner), Vintage 1901 (wine, artisan beer and savoury bites).

Range of daytime/nighttime entertainment.

Beach Pool. Moana Lani Spa, A Heavenly Spa by Westin* (with steam room and relaxation lounge). WestinWORKOUT® Fitness Facility. Water sports rentals*. Hawaiian arts and crafts activities.

Babysitting*. Self-parking $45, valet parking $55, plus tax per night (payable locally, subject to change).

Please note: from 18th December 2023, this hotel will no longer offer parking facilities. Valet parking will remain available at a cost of $65, plus tax per night (payable locally, subject to change). 

Resort Fee of US$42 per room per night, payable locally (subject to change)

Resort fee includes: - Standard WiFi in guest room and lobby - 2 bottles of water per day - One 4"x 6" colour photograph per room - Local and long distance phone calls - Children eat free from children's menus at designated outlets with paying adult - Intro to surfing lesson on beach (10-15 minutes) - Moana historical tour (Mon, Wed) - Ki Kilo Lani yoga class, daily - Morning Ho’ala sunrise ceremony (Wed only) – Aqua aerobics class (selected days) - Shopping, dining and spa discounts. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge.

This hotel is non-smoking throughout.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3421)
  • Very good (1825)
  • Average (803)
  • Poor (387)
  • Terrible (375)
Image of the Tripadvisor rating Thank you Jody

Apr 9, 2024 chloemoun Zurich, Switzerland

We had the pleasure to enjoy the dinner and breakfast in your restaurant and we would like to mention that Jody made our experience with you incredibly beautiful. The warm welcome we got from her and the respect was something I will never forget. She is just amazing and I wish I would have the chance to see her again. The good itself was very nice… Read more
We had the pleasure to enjoy the dinner and breakfast in your restaurant and we would like to mention that Jody made our experience with you incredibly beautiful. The warm welcome we got from her and the respect was something I will never forget. She is just amazing and I wish I would have the chance to see her again. The good itself was very nice and service was very good but again Jody was the one that made our experience with you AMAZING. She is wonderful Read less
Image of the Tripadvisor rating A feeling of being gouged for money!!

Apr 8, 2024 Luci L

My husband and I were so looking forward to returning to Hawaii after 40 years. We chose the Moana Surfrider hotel on Waikiki Beach. We had booked our stay for 5 nights. What a disappointment! The hotel was not as advertised. It was dated and worn. The furniture in the lobby was grungy looking as were the carpets. The room was sub standard. There… Read more
My husband and I were so looking forward to returning to Hawaii after 40 years. We chose the Moana Surfrider hotel on Waikiki Beach. We had booked our stay for 5 nights. What a disappointment! The hotel was not as advertised. It was dated and worn. The furniture in the lobby was grungy looking as were the carpets. The room was sub standard. There were hardly any amenities. Just a bar of soap and some body lotion. No shower cap. The worst part though was the fact that to get an umbrella and 2 chairs, we would have had to pay $100.00 USD per day. This is outrageous! We have been to many resorts all over the world and nowhere did they charge for chairs and umbrellas. On top of that it was impossible to even get a couple of chairs as they did not have enough for everybody. We ended up buying an umbrella at a store across the street and sitting on our towels at the beach. This was so disappointing. The prices at the hotel were also ridiculous. Breakfast was close to $50.00 USD , not $10.00 as they advertise on their website. The waiters at the bar were very surly. The pool is very small and not enough chairs to sit on. People wandered around the hotel in their swimwear and left puddles of water in the elevators. Altogether an unpleasant experience especially for the prices they charge!! Read less
Image of the Tripadvisor rating Disappointed

Apr 8, 2024 locosons

It's based entirely on the luck of the room that you get. We reserved an oceanfront room, and what we got was a low floor view of palm trees completely blocking the view. We never should have had to pay the same price as the other oceanfront rooms. We also got to stare at clothing that had blown off of balconies and landed on the roof below us,… Read more
It's based entirely on the luck of the room that you get. We reserved an oceanfront room, and what we got was a low floor view of palm trees completely blocking the view. We never should have had to pay the same price as the other oceanfront rooms. We also got to stare at clothing that had blown off of balconies and landed on the roof below us, seemingly never to be retrieved. You should know going in that this is an old hotel, so even with their updates there are limitations. There are very few outlets in the room, and for some reason they don't have the lamps with outlets or usb charging. We could hear every conversation from the room next to us. The service was hit-or-miss, which included both great, friendly people and employees with a poor attitude. There was only one elevator for our section, and no usable stairs. We had to wait every day because the elevator was full. Read less
Image of the Tripadvisor rating Wonderful

Apr 5, 2024 Heaven113 Las Vegas, Nevada

I just don’t understand how anyone could be unhappy with this place . This facility is beautiful, professional, classy and really cares about the people who stay here . I have been here multiple times now and I must admit , I also love seeing the loyal staff here as well .
Image of the Tripadvisor rating Great hospitality!

Mar 31, 2024 EmmaS6692 Tokyo, Japan

Before I start sharing my experience at Moana Surfrider, I want to remind you that my first language is not English, so please forgive me if I use some weird expressions. Anyway, staying at Moana Surfrider was very impressive, and the staff’s hostility was especially incredible! There were two reasons I stayed at this hotel on this trip. First,… Read more
Before I start sharing my experience at Moana Surfrider, I want to remind you that my first language is not English, so please forgive me if I use some weird expressions. Anyway, staying at Moana Surfrider was very impressive, and the staff’s hostility was especially incredible! There were two reasons I stayed at this hotel on this trip. First, I wanted to feel the nostalgic atmosphere. When I was three years old, I came here on a trip with my family, and the delightful memories of that trip have remained in my mind for a long time, and I wanted to visit again. Actually, I wanted to come here with them, but unfortunately, they were too busy for some reason, so I went and stayed there alone. Second, I wanted to stay there to celebrate my graduation from university. It was like a gift to myself, so I took the plunge and stayed there. When I arrived, the hotel staff seemed curious about why I decided to stay alone, so I explained the reasons as mentioned above. Actually, I was kind of nervous about staying alone because I thought this hotel was for couples and families, but he welcomed me so well after hearing that. For example, after coming back from shopping around, there was a gift box on the table filled with cookies and chocolates and a letter. I was glad to get the sweets, but I was especially touched by the letter which was written about I talked at the front desk. I only stayed here for one day, and I am not a Hilton member, but I was very surprised by this kind of excellent hospitality! Also, the location was amazing! You can go to the beach directly from the hotel and there are lots of stores around the hotel. Breakfast was great too! They served a Hawaiian waffle, which was the best waffle I have ever had! You can enjoy eating breakfast while watching the beautiful beach and ocean. There are many other good things about staying here, but I highly recommend it when you come to Hawaii. I have traveled to about more than 15 countries and stayed in many hotels, but I have never had such a good stay! I want to say thank you to the entire staff who made my trip great and memorable. I would definitely come back to stay there again. Maloha! とりあえずとてもいい経験ができたので、また遊びに行きます Read less