Moana Surfrider, A Westin Resort & Spa

Honolulu, Oahu

Virgin rating

The hotel

Take in the rich heritage and stately décor of ‘The First Lady of Waikiki’. Something of a legendary resort, it cleverly combines turn-of the-century Victorian elegance with modern luxuries. Relax by the pool area, under the shade of the historic banyan tree, or on the resorts private section of beach. Fancy a bit of pampering? Treat yourself to an amazing experience at the Moanalani Spa, the only oceanfront Spa in Waikiki, where the menu features relaxing treatments inspired by traditional Hawaiian healing techniques. Dining is a treat here — from the oceanfront setting of Beachhouse at the Moana to the delightful island tradition of afternoon tea at the Veranda at the Beachhouse. For a pre-dinner glass of wine or artisan beer, head to Vintage 1901 overlooking the banyan tree, or enjoy a tropical drink with live entertainment at The Beach Bar.

Amenities

  • Surfing
  • Yoga
  • Kids Club
  • Families
  • Honeymoon
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • No Smoking
  • Restaurant
  • Room Service

Where is it

On a prime stretch of Waikiki Beach, opposite International Marketplace, with lots of shops, bars and restaurants.

Hotel information

793 rooms on 21 floors in 3 buildings. All with air-conditioning, LCD TV with pay-per-view films, high-speed Internet access*, alarm/clock radio, coffee maker, mini-fridge, safe, The Heavenly Bed®, hair dryer, iron and board. Double Banyan City Rooms or Double City View Diamond Rooms with 1 king-size Heavenly Bed®, sleeping maximum 2 adults.

Double Deluxe Tower City Room, sleeping maximum 4 adults.

Double Tower Partial Ocean View Rooms, sleeping maximum 4 adults.

Double Banyan Classic Ocean Rooms, sleeping maximum 4 adults.

Double Deluxe Ocean Diamond Rooms, sleeping maximum 4 adults.

Double Deluxe Ocean Tower Rooms, sleeping maximum 4 adults.

Premier Ocean View Rooms, sleeping maximum 4 adults.

Beachhouse at the Moana (oceanfront fine dining, open for dinner), Veranda at the Beachhouse (breakfast, lunch and afternoon tea), Surfrider Café (healthy breakfast and lunch), The Beach Bar (tropical drinks and casual Hawaiian cuisine for lunch and dinner), Vintage 1901 (wine, artisan beer and savoury bites).

Range of daytime/nighttime entertainment.

Beach Pool. Moana Lani Spa, A Heavenly Spa by Westin* (with steam room and relaxation lounge). WestinWORKOUT® Fitness Facility. Water sports rentals*. Hawaiian arts and crafts activities.

Babysitting*. Self-parking $45, valet parking $55, plus tax per night (payable locally, subject to change).

Please note: from 18th December 2023, this hotel will no longer offer parking facilities. Valet parking will remain available at a cost of $65, plus tax per night (payable locally, subject to change). 

Resort Fee of US$42 per room per night, payable locally (subject to change)

Resort fee includes: - Standard WiFi in guest room and lobby - 2 bottles of water per day - One 4"x 6" colour photograph per room - Local and long distance phone calls - Children eat free from children's menus at designated outlets with paying adult - Intro to surfing lesson on beach (10-15 minutes) - Moana historical tour (Mon, Wed) - Ki Kilo Lani yoga class, daily - Morning Ho’ala sunrise ceremony (Wed only) – Aqua aerobics class (selected days) - Shopping, dining and spa discounts. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge.

This hotel is non-smoking throughout.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3428)
  • Very good (1827)
  • Average (804)
  • Poor (392)
  • Terrible (378)
Image of the Tripadvisor rating Great Hotel near Everything

Jun 27, 2024 729dpf Manila, Philippines

Probably the best hotel we’ve stayed at here in Hawaii. We stayed for two nights here as this is quite pricey. I love the room, bigger than the first hotel we got. Very clean, spacious, and complete with the little necessities. Staff were friendly. Very nice beach front.
Image of the Tripadvisor rating Great location but needs some work

Jun 20, 2024 pw9999 Kailua-Kona, Hawaii

Very nice common areas and convenient location. However Tower rooms have all balconies closed off due to some safety/maintenance issues. Hallways and room on our floor had the smell of mildew. Bathrooms still use shower curtains. There is no power cord or plug near one side of bed for any electronics. A $42/day resort fee is mandatory and includes… Read more
Very nice common areas and convenient location. However Tower rooms have all balconies closed off due to some safety/maintenance issues. Hallways and room on our floor had the smell of mildew. Bathrooms still use shower curtains. There is no power cord or plug near one side of bed for any electronics. A $42/day resort fee is mandatory and includes items that I would argue are rarely used by guests. A hotel at this price point should be doing much better. Read less
Image of the Tripadvisor rating Exceptional Hotel

Jun 19, 2024 422evansr Glendale, California

This hotel is an absolute gem located in the heart of Waikiki with direct access to the beach. The hotel staff was incredible from the bell desk, front desk to the concierge service. We stayed for a week in one of the oceanfront rooms in the Diamond tower and man the view was to die for (room 3616). Note: Diamond tower is the only tower that has… Read more
This hotel is an absolute gem located in the heart of Waikiki with direct access to the beach. The hotel staff was incredible from the bell desk, front desk to the concierge service. We stayed for a week in one of the oceanfront rooms in the Diamond tower and man the view was to die for (room 3616). Note: Diamond tower is the only tower that has access to balconies at the moment. All other towers have no balcony access due to a recent incident. Although the pool is not the largest, it is large enough to enjoy yourself. Getting a lounge chair by the pool is extremely challenging and you have to get there around 7:00 am to claim them or else they are all gone by 7:30 am. The waitress at the pool, Cayla, was especially exceptional. She went above and beyond to ensure my family was taken care of. She checked on us numerous times throughout the day and ensured the wifey and kids had all the drinks and food they wanted and remembered us by name. Incredible service! My only recommendation for the staff would be to not allow guest to put towels on the chairs at 7:00 and leave for the next 3-4 hours. It’s rude and not fair to guests who are at the pool and are looking for a place to sit. They should actively remove the towels and their belongings if someone is not there for over 1-2 hours. The beach is just gorgeous and the sand in front of the hotel is like butter with absolutely no rocks (beaches elsewhere can be a bit rocky at shore). Bell desk and the guys at the valet were amazing as well. They had a minivan taxi at the hotel at all times which was super convenient. Additionally, there is parking space right in front of the hotel for rideshare vehicles to pull-in. The restaurants on the property are amazing and have an incredible view but be ready to pay an arm and a leg. IT IS EXPENSIVE. Holy moly it’s pricey. There are many restaurants nearby that are amazing: Hulu Grill and Duke’s Waikiki are both beachfront restaurants and the food is amazing!!! My only complaint was that upon check-in, I mentioned that it’s my wife’s 40th birthday and I requested balloons and flowers sent to the room on her birthday. Although the request was entered, the cleaning staff forgot to deliver it. I had to follow up the next day which was very disappointing. They delivered it a day late. Overall, this is an incredible hotel in the heart of Waikiki. I’d highly recommend it if you don’t mind paying 3x for everything. I guess you get what you pay for. Read less
Image of the Tripadvisor rating Almost perfect!

Jun 16, 2024 Ritbo

we have been there for 2 weeks and everything was on top: spacious room, everything was very clean, room service was perfect and attentive, food was wonderful....marriott bonvoy members get some more benefits too.... The Hotel itself is so beautiful...
Image of the Tripadvisor rating Beautiful resort on the beach in a great location!

Jun 15, 2024 annec182 New Jersey

This is a beautiful hotel right on the beach. It was actually the 1st hotel in the state of Hawai'i. The room was small but comfortable. Marriott bedding is the absolute best in my opinion. The location is perfect. The place was clean. The bar was usually hopping but I had no problem getting a seat and the prices for drinks was typical. I… Read more
This is a beautiful hotel right on the beach. It was actually the 1st hotel in the state of Hawai'i. The room was small but comfortable. Marriott bedding is the absolute best in my opinion. The location is perfect. The place was clean. The bar was usually hopping but I had no problem getting a seat and the prices for drinks was typical. I found the pool to be too small for the resort and I could not get a chair the entire week. Some folks just came down and reserved then showed up much later - I am sure there is something they can do about that. I would have loved to sit by the pool for a couple of hours at least once during my stay. The $40 for a waffle at the restaurant is outrageous but lucky for me a very short walk down the beach there was a $10 breakfast special every day. There was a water leak in my ceiling which was repaired swiftly but I thought there would be consideration but NO. Anyway, all in all a very nice trip at a very beautiful hotel. BTW there is an ABC store right across the street where you can buy fresh fruit and coffee and just about anything else you need at super reasonable prices including alcohol. The resort fee did not include anything that I was interested in. Needs some improvement for sure. Check in staff was super nice and friendly but I cannot remember his name. Housekeeping also super good. Read less