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Just steps from the famous Waikiki beach, the Sheraton Princess Kaiulani puts you in the heart of Honolulu so you can surf, dine, and enjoy the sunshine to your hearts content. There’s a huge range of rooms to choose from, be it in the tower or the Kaiulani wing, with ocean views to enjoy from your private balcony. When you’re not out exploring Honolulu, you can chill by the pool or grab a happy hour cocktail at Splash Bar. But if you do want to head out, you’re not far from Honolulu zoo or the Waikiki aquarium, or why not try a hike to Diamond Head, you’ll be rewarded with some stunning coastal views at the top.
Amenities
Bar
Fitness Centre/Gym
Internet Access
Laundry Service
Restaurant
Safety Deposit Box
Swimming Pool
Close to Beach
Where is it
In the heart of Honolulu, one block away from Oahu’s famous Waikiki Beach, and within walking distance of some of the area’s best shopping, dining and entertainment.
Hotel information
1083 modern rooms across 29 floors, all with air-conditioning, flat-screen TV, complimentary WiFi access, hairdryer, tea/coffee-making facilities, mini fridge, iron and ironing board, safe, and bathroom amenities. Guest Rooms have 1 queen-size bed, sleeping maximum 2 people.
Kaiulani rooms are located in the Kaiulani room, featuring a balcony and 2 double beds, sleeping maximum 4 people.
City View rooms feature a private balcony and 2 double beds, sleeping maximum 4 people.
Tower City rooms are located in the Ainahau tower with city views from the balcony, featuring either 1 king-size bed or 2 double beds, sleeping maximum 4 people.
Princess Pool Rooms are located in the Princess wing, featuring pool views from the balcony, and either 1 king-size bed or 2 double beds, sleeping maximum 4 people.
Tower Partial Ocean View rooms are located in the Ainahau tower, featuring a private balcony, and either 1 king-size bed or 2 double beds, sleeping maximum 4 people.
Tower Ocean Rooms are situated in the Ainahau tower, with sea views from the balcony, and either 1 king-size bed or 2 double beds, sleeping maximum 4 people.
Princess Ocean Rooms are located in the Princess wing, with ocean views from the balcony, and either 1 king-size bed or 2 double beds, sleeping maximum 4 people.
Premier Ocean Rooms are situated in the Ainahau tower, with ocean views from the balcony, and either 1 king-size bed or 2 double beds, sleeping maximum 4 people.
Splash Bar (casual outdoor dining, open for breakfast, lunch, and dinner).
Outdoor swimming pool. 24-hour fitness centre.
Complimentary WiFi access. Laundry service*. Self-parking $45 plus tax per night (payable locally, fee subject to change). Concierge.
This hotel has a resort fee of $33 plus tax per room, per day (payable locally, subject to change)
Resort fee includes: - WiFi Premium Access in Guestrooms and public areas - MiFi Rental - unlimited high-speed wireless on Island (Complimentary rental of 1 MiFi per room per stay). Rental available at the front desk located on the lobby level - Complimentary one-day rental of GoPro Camera (1 per room per stay). Rental available at the front desk located on the lobby level - Complimentary Surfboard Storage is available at the pool services desk lobby level - Beach Front Yoga, reservations available at the front desk located in the lobby - Yoga Nidra Meditation, reservations available at the front desk located in the lobby - Daily Cultural Activities - lei making, ukulele lessons, hula lessons, and historic tours, reservations available at the front desk located in the lobby. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.
Based on 4651 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (1113)
Very good (1862)
Average (1006)
Poor (393)
Terrible (277)
Amazing!
Oct 19, 2024Gabriela C
This is the 2nd time I stay at this hotel and both stays have been amazing! Staff is very pleasant and helpful, especially Henry. From the time you arrive, to the site seeing trip advice he gives and to the time you leave, he always has a smile on his face. He is very knowledgeable and always helps in the most friendly way.
Janice is a super 🌟 star at the Sheration Princess Kaili hotel Hawaii
Oct 17, 2024Kelly H
Janice who works in the wine bar/ coffee shop is such a friendly helpful lady. She goes above and beyond to make you feel very important.
She is an asset to your company.
Shame the others don't take a leaf out of her book.
Well done Janice
From the Aussies
Kelly and Norma
Will not stay here again
Oct 13, 2024Rebecca B
Elevators did not operate properly. it skipped floors & had people waiting up to 20 minutes. All the elevators. Extremely frustrating! No hot tub; pool closed at 7pm; SELF parking was $45 a day; no valet parking. No room service; no assistance to room with luggage; room was very small. Products in bathroom were "manly" smelling (some kind of…
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Elevators did not operate properly. it skipped floors & had people waiting up to 20 minutes. All the elevators. Extremely frustrating! No hot tub; pool closed at 7pm; SELF parking was $45 a day; no valet parking. No room service; no assistance to room with luggage; room was very small. Products in bathroom were "manly" smelling (some kind of wood). Other hotels here offer spa quality toiletries. For the amount paid & resort fees this was NOT worth the money I spent. Room was clean & beds were comfortable. Staff was friendly.
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Don’t stay here
Oct 13, 2024moran76063Mansfield, Texas
In all my years, the worst hotel. Noisy all day and night. We were on the 23rd floor, heard nothing but sirens, back up beepers, and late night clubs. Walls are paper thin. Elevators, don’t get me started.. we had to take the service elevators more than the regular. Lots of past reviews, same problems with elevators, but no one working on them. …
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In all my years, the worst hotel. Noisy all day and night. We were on the 23rd floor, heard nothing but sirens, back up beepers, and late night clubs. Walls are paper thin. Elevators, don’t get me started.. we had to take the service elevators more than the regular. Lots of past reviews, same problems with elevators, but no one working on them.
Staff was great rooms clean? But didn’t get much sleep.
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Whoever rated this a 3 star did not stay here!
Oct 4, 2024gmullins202020Jamestown, Tennessee
It was rated a 3 star, but I disagree , A 4 or 5 star at minimum! We stayed 5 days and it was one of the best Marriott hotels we have ever stayed in (over 150 different Marriott's). The Location was perfect, only steps from Waikiki, only steps from the International Market Mall, the restaurants were very very good, the staff was very friendly, the…
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It was rated a 3 star, but I disagree , A 4 or 5 star at minimum! We stayed 5 days and it was one of the best Marriott hotels we have ever stayed in (over 150 different Marriott's). The Location was perfect, only steps from Waikiki, only steps from the International Market Mall, the restaurants were very very good, the staff was very friendly, the hotel extras were great. My wife took hula lessons!, We enjoyed an Hawaiian story time, and the pool was outstanding. We will definitely stay there again!!!
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