Sheraton Waikiki

Honolulu, Oahu

The hotel

Set against the majestic Ko’olau Mountains and overlooking Waikiki Beach, this Sheraton hotel is a real slice of heaven. With sun, sea and sand on your doorstep, indulge in water sports, land sports, wining and dining or simply stake your place in the shade and relax. There are two incredible oceanfront pools: an infinity pool for the adults, a very serene place, or family-friendly Helumoa Pool where the kids can splash to their hearts content. If a spot of pampering appeals, head to Spa Khakara for a couples massage or an individual beauty treatment. Hungry? Kai Market serves farm-to-table fare that showcases the flavours of Hawaii perfectly. It also enjoys amazing views of Diamond Head and the Pacific – a treat for the eyes as well as the taste buds! Alternatively, Rum Fire is the sensuous new spot for tapas and cocktails – boasting the country’s largest selection of vintage rum and playing live island melodies each evening. The Edge of Waikiki lives up to its name – set on the beach, it’s the perfect spot to admire the sunset over a tropical thirst quencher.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Families
  • Kids Club
  • Room Service
  • Safety Deposit Box
  • Evening Entertainment
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

Oceanfront location in the heart of Waikiki.

Hotel information

1,636 rooms and suites on 31 floors. All of which are air-conditioned with balcony, satellite TV, telephone, WiFi*, mini-fridge, tea/coffee maker, safe, hairdryer, iron and board. City View Room with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Mountain View Rooms offer a beautiful view of the Koolau Mountains and Waikiki with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Partial Ocean View Rooms offer a premier view of the Pacific Ocean with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Ocean Front Rooms with 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Large Luxury Ocean Rooms are more spacious with 3 double beds, sleeping maximum 5 adults.

Malia Ocean Front Suite offers 2 lanais, a living room and separate bedroom with a beautiful view of Diamond Head. These suites offer access to the Club Lounge and have 1 king-size bed or 2 double beds sleeping maximum 3 adults.

Ohana Ocean Front Suite is larger with access to the Club Lounge and 1 king-size bed, sleeping maximum 2 adults.

Kai Ocean Front Suite is similar with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Mountain View Club rooms offer views of the majestic Ko'olau Mountains and access to the Club Lounge, with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Ocean Front Club offer access to the Club Lounge, with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Club guests will receive exclusive daily access to the Leahi Club Lounge open from 6:00am–10:00am and 4:00pm–8:00pm. Lounge services include:

- Daily deluxe continental breakfast with fresh fruits, bagels, yogurt, juice, coffee and espresso
- Cheese and breads, assorted appetizers, selected beer, wine and vegetable crudites in the afternoon
- Snacks and beverages throughout the day
- Comfortable lounge seating
- Flat screen televisions, music sound system, two flat screen computers with high speed internet access
- Complimentary newspaper and magazines

Leahi Club Lounge offers comfort and convenience accompanied by sweeping views of Waikiki Beach and Diamond Head.

Kai Market, Rum Fire Hawaiian restaurant (lunch and dinner), Edge of Waikiki pool bar and grill. Snack bar. Adults-only infinity pool. Helumoa Playground featuring 2 oceanfront swimming pools, 2 Jacuzzis, 70 ft waterslide, interactive fountain and poolside cabanas. Spa*. Regular evening entertainment. Nightly 3D Light Show. Hula lessons. Lei making. Ukulele lessons. Children’s program (starting at age 3 months). Fitness centre. Fitness classes. WiFi*. Gift shop. Laundry/dry cleaning service*. Room service*. Self-parking $35, valet parking $45, plus tax per night (payable locally, subject to change).

Resort fee from $35–$50 plus tax, per room per night, payable locally (subject to change)

Resort fee includes: - High speed internet access in guestroom and public areas - Sea Life Park, buy one, get one free entrance - Unlimited long distance and international telephone calls - Complimentary one day rental of GoPro Camera (1 per room, per stay) - Two 500ml bottled waters replenished daily - Adult Pool Floats (on a first come first served basis) - Complimentary access to RumFire Club - Press Reader Access - access to 5000 newspapers and magazines in multi-language. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2894)
  • Very good (2568)
  • Average (986)
  • Poor (381)
  • Terrible (332)
Image of the Tripadvisor rating Wonderful Hotel ‘Sheraton Waikiki’

Jan 24, 2020 JustinPark1225 Seoul, South Korea

I had stayed at sheraton waikiki for 5days. The sheraton waikiki is located in waikiki beach. So that has wonderful view and we can enjoy the beach comfortably. Also, i can enjoy the best pool of hawaii that the infinite pool is located in 1st floor. I stayed at suite room that is secondly largest in sheraton waikiki. In the room, I could enjoy… Read more
I had stayed at sheraton waikiki for 5days. The sheraton waikiki is located in waikiki beach. So that has wonderful view and we can enjoy the beach comfortably. Also, i can enjoy the best pool of hawaii that the infinite pool is located in 1st floor. I stayed at suite room that is secondly largest in sheraton waikiki. In the room, I could enjoy drinking something watching wonderful beach. Besides, there are many store and souvenir shops in 1st floor of hotel. Also, there are many luxury stores nearby. So, we can go shopping easily by walking. Staying the hotel, i could enjoy everything comfortably. Especially, AVIS rental car store is located in 1st floor of the hotel, so we can rent the car. Of course, i enjoyed the breakfast and dinner buffet in the kai market. They served many kinds of hawaiian food. Also, the Hapas pizza is very nice. I had pepperoni pizza and hawaiian pizza. Staying at the hotel, i felt very comfortable and hotel Manager Jason Kim treated me very nice. I m obliged to him for his treatments. Read less
Image of the Tripadvisor rating Amazing views

Jan 22, 2020 WaikikiMe Oahu's North Shore, Hawaii

We loved the Sheraton in Waikiki. The adult infinity pool is awesome and our kids loved the slides on the kids pool area. There is a little strip of beach that’s is fun but there are better beaches. The coffee shop and pizza place are perfect for chilling and getting some food. We really enjoyed the bar and the restaurant at the hotel. We had… Read more
We loved the Sheraton in Waikiki. The adult infinity pool is awesome and our kids loved the slides on the kids pool area. There is a little strip of beach that’s is fun but there are better beaches. The coffee shop and pizza place are perfect for chilling and getting some food. We really enjoyed the bar and the restaurant at the hotel. We had breakfast at the hotel 2 of the morning we stayed there. It was amazing. Now when we stay in Waikiki even at other hotels we still come over here for breakfast. My wife and I try different hotels on Oahu every week and this is one of our favorites. The close proximity to shopping and other restaurants of Waikiki was also a huge draw for us. As all things in Oahu make sure and valet your car. Only way to do this. The amount of time and effort you will spend trying to find parking is better spent enjoying Waikiki. Just valet. They are super kind, and helpful. The front desk was one of the best experiences we have had checking in to a hotel. How this helps you. We are going to continue writing about the hotels we visit. The Sheraton Waikiki is one of the few that we go back to over and over. Must get Beach front view, it’s worth it. Seriously amazing with clear views of Diamond head. Read less
Image of the Tripadvisor rating Best Infinity Pool So far!

Jan 18, 2020 Chase_Bee San Francisco, California

We stayed here last spring break and the stay overall was pleasant. The vibe of the hotel felt more like a business stay rather than a resort type. I know it’s a hotel but there was a lot of moving happening at all times on the first floor. But I guess that comes with the price of staying in Waikiki. We stayed here for half our trip and did… Read more
We stayed here last spring break and the stay overall was pleasant. The vibe of the hotel felt more like a business stay rather than a resort type. I know it’s a hotel but there was a lot of moving happening at all times on the first floor. But I guess that comes with the price of staying in Waikiki. We stayed here for half our trip and did the first half in Kailua (4 blocks from Lanikai Beach). We loved the infinity pool and longed all day in the bean bags + the pool service is amazing! They are friendly and always available! They also ensure that it’s only guests and watch the pool like a hawk. This is a huge plus! We are trying the Alohilani Resort next month to compare the pools and vibe. Read less
Image of the Tripadvisor rating Prime location with wonderful lounge.

Jan 16, 2020 eucen los angeles, CA

I wanted to give a 5 star rating, but unfortunately there were several fails related to one event. Our stay was 7 nights over Xmas. First the good. Location is prime. Multiple shopping complexes out past the lobby within 5 min walking distance. If you want to ride the Waikiki Trolley, the main stop is literally a few blocks out past the lobby.… Read more
I wanted to give a 5 star rating, but unfortunately there were several fails related to one event. Our stay was 7 nights over Xmas. First the good. Location is prime. Multiple shopping complexes out past the lobby within 5 min walking distance. If you want to ride the Waikiki Trolley, the main stop is literally a few blocks out past the lobby. Waikiki Yokocho is nearby for Japanese food. Leahi Lounge is wonderful on the 30th floor. Beautiful views along with friendly staff. Stephen is a supervisor and he made our visits to the lounge very enjoyable. We visited multiple times through out the day. The breakfast and evening hours had a pretty good spread definitely better than lots of eating places around the immediate area. The things that could be improved upon. Check-in was quick, but neglected to mention the free holiday offerings (shows in the lobby). Customer service when things aren't going so well. One night, a storm was coming in and strong winds were blowing in. Due to the design of the balcony door, the wind caused what sounded like a boat engine revving outside. This was around 4am. I realized it was the wind and called reception. They told me this was a known problem and said there was nothing they could do about it and said just leave the balcony door open. Throughout that day if i tried to close the door, the sound would start up again. Then later that day i had to close the door because a guest was smoking marijuana and i did not want my 5 year old subjected to that... and of course the sound came back. I called security and they said they would send someone to check on the door and to see if they could do something about the marijuana issue. Of course no one came by and there was no follow up. The issue resolved itself when the storm dissipated later that day. The remodeled room besides that noise defect were beautiful along with having a nice bathroom (separate shower and tub). We were upgraded to an oceanview room. Overall, while I would be amenable to staying at this hotel again, I would also consider other options in the immediate area due to the service snafus. Read less
Image of the Tripadvisor rating Big hotel with no special charm. . .

Jan 15, 2020 ledezmacjl Palm Springs, California

We stayed here based on TA reviews who stated "have stayed at all SPG properties and this is the best." Well it was a pleasant stay but was 3 star stay (we walked over to westin to have a drink and the luxury collection which is more our style and prob will stay there next time) Arrival/check in: Check-in was smooth and they had dedicated Elite… Read more
We stayed here based on TA reviews who stated "have stayed at all SPG properties and this is the best." Well it was a pleasant stay but was 3 star stay (we walked over to westin to have a drink and the luxury collection which is more our style and prob will stay there next time) Arrival/check in: Check-in was smooth and they had dedicated Elite line but no one at that line but was ok as we didnt wait too long. Room: We were upgraded to room 3107 which has a nice partial ocean view. We were grateful for upgrade as sold out during post Xmas week. The room was recently upgraded room however the restroom is tiny with space for one person and the restroom is divided from bedroom with weird wood paneling that doesnt block out light entirely. Weird design. Resort fee: expensive and doesnt add value for elite members but I wont complain like others as resort fees are ubiqtious in Hawaii and I knew full well that every place charges them and still came (its a pro con argument) and if you arent happy with them dont come here as many different resort locations without them (mexico for example). I for one decided to come even knowing xmas season crazy and not best season to come as rainy etc etc so if I have anyone to blame its myself. Amenities: Infinity pool is amazing albeit small. Its adults only area so that enhances the experience. Fees: I know Honolulu is expensive and has fees everywhere but the resort fee doesnt cover for anything especially if elite member. you have to pay for lounge chairs which might not be terrible thing as prevents "Seat vultures" who wake up at 6 am and "reserve chairs" for themselvs. I personally didnt mind paying for chairs as my wife and I had languorous breakfast and came out around 11:30 am and viola we had a chair as we paid for it. I personally hate the individuals who "reserve" and then leave for hours. Trust me if you pay for it ever chair was occupied by people as who wants to waste what you paid for. Lounge: what a lounge! has amazing views and food/snacks and free wine/beer! This is amazing lounge and highlight of staying here. Verdict: not bad hotel and pool is amazing but probably will stay somewhere else. We came here Xmas week on whim last minute and there wasnt much availability in HNL and this place was going for 400-500 a night but I used points so was free minus resort fees etc and other charges we maid during our stay. This is a big "resort hotel" with many people; its not bad place to stay but just wasnt our "Style" Read less