Sheraton Waikiki

Honolulu, Oahu

Virgin rating

The hotel

Set against the majestic Ko’olau Mountains and overlooking Waikiki Beach, this Sheraton hotel is a real slice of heaven. With sun, sea and sand on your doorstep, indulge in water sports, land sports, wining and dining or simply stake your place in the shade and relax. There are two incredible oceanfront pools: an infinity pool for the adults, a very serene place, or family-friendly Helumoa Pool where the kids can splash to their hearts content. If a spot of pampering appeals, head to Spa Khakara for a couples massage or an individual beauty treatment. Hungry? Kai Market serves farm-to-table fare that showcases the flavours of Hawaii perfectly. It also enjoys amazing views of Diamond Head and the Pacific – a treat for the eyes as well as the taste buds! Alternatively, Rum Fire is the sensuous new spot for tapas and cocktails – boasting the country’s largest selection of vintage rum and playing live island melodies each evening. The Edge of Waikiki lives up to its name – set on the beach, it’s the perfect spot to admire the sunset over a tropical thirst quencher.

Amenities

  • Kids Club
  • Families
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Spa
  • Swimming Pool

Where is it

Oceanfront location in the heart of Waikiki.

Hotel information

1,636 rooms and suites on 31 floors. All of which are air-conditioned with balcony, satellite TV, telephone, WiFi*, mini-fridge, tea/coffee maker, safe, hairdryer, iron and board. City View Room with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Mountain View Rooms offer a beautiful view of the Koolau Mountains and Waikiki with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Partial Ocean View Rooms offer a premier view of the Pacific Ocean with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Ocean Front Rooms with 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Large Luxury Ocean Rooms are more spacious with 3 double beds, sleeping maximum 5 adults.

Malia Ocean Front Suite offers 2 lanais, a living room and separate bedroom with a beautiful view of Diamond Head. These suites offer access to the Club Lounge and have 1 king-size bed or 2 double beds sleeping maximum 3 adults.

Ohana Ocean Front Suite is larger with access to the Club Lounge and 1 king-size bed, sleeping maximum 2 adults.

Kai Ocean Front Suite is similar with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Mountain View Club rooms offer views of the majestic Ko'olau Mountains and access to the Club Lounge, with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Ocean Front Club offer access to the Club Lounge, with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Club guests will receive exclusive daily access to the Leahi Club Lounge open from 6:00am–10:00am and 4:00pm–8:00pm. Lounge services include:

- Daily deluxe continental breakfast with fresh fruits, bagels, yogurt, juice, coffee and espresso
- Cheese and breads, assorted appetizers, selected beer, wine and vegetable crudites in the afternoon
- Snacks and beverages throughout the day
- Comfortable lounge seating
- Flat screen televisions, music sound system, two flat screen computers with high speed internet access
- Complimentary newspaper and magazines

Leahi Club Lounge offers comfort and convenience accompanied by sweeping views of Waikiki Beach and Diamond Head.

Kai Market, Rum Fire Hawaiian restaurant (lunch and dinner), Edge of Waikiki pool bar and grill. Snack bar. Adults-only infinity pool. Helumoa Playground featuring 2 oceanfront swimming pools, 2 Jacuzzis, 70 ft waterslide, interactive fountain and poolside cabanas. Spa*. Regular evening entertainment. Nightly 3D Light Show. Hula lessons. Lei making. Ukulele lessons. Children’s program (starting at age 3 months). Fitness centre. Fitness classes. WiFi*. Gift shop. Laundry/dry cleaning service*. Room service*. Self-parking $35, valet parking $45, plus tax per night (payable locally, subject to change).

​Resort Fee $42.00​ plus applicable taxes, per room, per day (payable locally, fee subject to change).

Resort fee includes: - High speed internet access in guestroom and public areas - Daily Yoga (one hour for two guests) - Daily cultural activities - Introduction to StandUp Paddleboarding - Complimentary rental of a MiFi (portable high-speed Wi-Fi device) for use around the island (One per room per stay) - Sea Life Park, buy one, get one free entrance - Unlimited long distance and international telephone calls - Complimentary one day rental of GoPro Camera (1 per room, per stay) - Two 500ml bottled waters replenished daily - Adult Pool Floats (on a first come first served basis) - Complimentary access to RumFire Club - Press Reader Access - access to 5000 newspapers and magazines in multi-language. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3120)
  • Very good (2621)
  • Average (1022)
  • Poor (401)
  • Terrible (362)
Image of the Tripadvisor rating Roger at the Sheraton Waikiki is the best.

May 12, 2022 pollye930

Roger is our housekeeper at the Sheraton Waikiki. He is so friendly, helpful and just a wonderful human being all around. Not only did he take care of our room but he also left this cute heart on our bed as well as a little arrangement in a mason jar. It’s people like Roger that make your day so much brighter. Thank you!
Image of the Tripadvisor rating Vacation

May 11, 2022 U1145QDmonicao

This was our 3rd time staying here at the Sheraton Waikiki and we had a blast. Roger was amazing!!! He is so attentive to his guests. We also enjoyed talking with Maggie very friendly and helpful. Wendy was very helpful as well. Front desk could be a lil more attentive to the guests when checking in and out. The workers at the adult pool are so… Read more
This was our 3rd time staying here at the Sheraton Waikiki and we had a blast. Roger was amazing!!! He is so attentive to his guests. We also enjoyed talking with Maggie very friendly and helpful. Wendy was very helpful as well. Front desk could be a lil more attentive to the guests when checking in and out. The workers at the adult pool are so nice and attentive as well they all seem to be young and in college. Read less
Image of the Tripadvisor rating Family vacation

May 11, 2022 A2517TQmandyd Delta, Canada

Our room was small for 2 adults and 2 kids (ages 8 and 10). We ended up getting a cot for our 10 year old. Our house keeping attendant Roger was amazing, so friendly. We had 2 family birthdays during our trip and Roger ensured they felt very special. Roger was helpful to get us extra towels and facecloths. I don't have anything bad to say about… Read more
Our room was small for 2 adults and 2 kids (ages 8 and 10). We ended up getting a cot for our 10 year old. Our house keeping attendant Roger was amazing, so friendly. We had 2 family birthdays during our trip and Roger ensured they felt very special. Roger was helpful to get us extra towels and facecloths. I don't have anything bad to say about the room, other than it was small. The fridge is small too for family with kids. The main pools where kids allowed was so busy every day. Need to book online in advance for cabanas, or wait hours before open. We spent most of our time at the beach because of this. The pool had to close several times due to kids puking or pooping in pool. The lobby/games area with pool tables and coy fish pond was nice area for the kids to hang out. Line up for ice cream was 30-45 minutes on average, unless you went early or very late. Waiting for service or line up for drinks takes a while. Everything was very busy. Easy and quick walking distance to shops and main strip, lots to see, pop up shops all around, street entertainment. Download the Starbucks app to order ahead from any location, otherwise crazy lines. Restaurants do not take reservations, we went with group of 12 and average wait for dinner was 60 minutes for table. Read less
Image of the Tripadvisor rating Waste of money, terrible service, ugly room

May 11, 2022 ravinhh22

This hotel has been my worst experience with a Marriott hotel, and I’ve stayed at over 20 Marriott hotels. Let me start with the people working there- absolute scammers. My friend and I asked if there were any upgrades available (complimentary, of course) and the receptionist gave us an upgrade, we were so thankful- until we get the bill and find… Read more
This hotel has been my worst experience with a Marriott hotel, and I’ve stayed at over 20 Marriott hotels. Let me start with the people working there- absolute scammers. My friend and I asked if there were any upgrades available (complimentary, of course) and the receptionist gave us an upgrade, we were so thankful- until we get the bill and find out they charged us (without our knowledge) for the upgrade. The view from our room was great, but the room itself was terrible. For over $600/night, the room was extremely small and the bathroom was the smallest I’ve experienced at a Marriott hotel. Extremely disappointing. My friend tried to go down to the pool to take pictures before it got crowded at 7:55 am, and the girl working there (I believe her name was Rena or Reno) rudely told her she would call security if she didn’t leave because the pool opens at 8:00am. This is how you treat guests? This hotel was a huge scam and a waste of money, it left a horrible taste in my mouth of Honolulu as a whole but I’m sure any hotel on the island would’ve been better than this experience. Go to the Outrigger or somewhere nicer for the same if not less money. Read less
Image of the Tripadvisor rating Great Stay

May 11, 2022 544fernandoq

Have travelled to Waikiki 4 times now. First time staying at Sheraton Waikiki. Great hotel. Highly recommended. Facilities are good, housekeeping in particular Roger just things that much better. Breakfast ok, pools are good but hard to find a deck chair Rumfire bar really cool. Best location for Waikiki.