Shoreline Hotel Waikiki

Honolulu, Oahu

Hotel rating
Trip advisor rating: 4.5 Based on 2130 reviews

The hotel

An oasis of peace and calm, the Shoreline Hotel is contemporary in design with a warm and welcoming atmosphere. Conveniently located, everything is within walking distance or hire a car if you want to explore further afield. Rooms are spacious and come complete with a balcony on which to enjoy morning coffee or pre-dinner drinks. There are restaurants all around you but Cha Cha Cha 2 is a must-visit, serving delicious Mexican cuisine accompanied by an ice-cold margarita or two! There’s a rooftop pool for some serious sunbathing but the beach is just a stroll away with loungers in shady spots and an exciting array of water sports. Comfortable as well as welcoming, the Shoreline Hotel Waikiki is ideal for those who really want to be in the heart of things.

Amenities

  • Swimming Pool
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to Beach
  • Restaurant

Where is it

2 blocks from Waikiki Beach and a block from bustling Kalakaua Avenue.

Hotel information

135 rooms and suites. All with air-conditioning, balcony, satellite TV with pay-per-view films, telephone, complimentary WiFi, mini-bar (most rooms), tea/coffee maker, iPod docking station, safe, hairdryer, iron and board. Standard city view rooms with 1 queen bed, sleeping maximum 2 adults.

Double Partial Ocean View Rooms are larger and have side views of the Pacific Ocean, 1 double bed and sofa bed, sleeping maximum 2 adults.

Cha Cha Cha 2 Restaurant (Mexican cuisine), complimentary tea and coffee in the lobby. Rooftop swimming pool. Fitness centre. Complimentary beach towel rental. Limited room service*. Complimentary WiFi throughout. Free daily newspaper. Laundry/dry-cleaning service*. Secure underground valet parking $30 plus tax per night (payable locally, subject to change).

*Denotes local charge.

Trip advisor rating: 4.5 Based on 2130 reviews

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1051)
  • Very good (770)
  • Average (216)
  • Poor (64)
  • Terrible (29)
Image of the Tripadvisor rating Horrendous

Feb 16, 2019 alexandra b

Do yourself a favor and find somewhere else to stay for your visit. The rooms are musty, bathroom unclean, and beds uncomfortable. Original room I was given had dirty sheets. The hotel sits right next to a run down building where a large amount of homeless individuals hang out. Really relaxing to wake up at 2am to two people absolutely screaming… Read more
Do yourself a favor and find somewhere else to stay for your visit. The rooms are musty, bathroom unclean, and beds uncomfortable. Original room I was given had dirty sheets. The hotel sits right next to a run down building where a large amount of homeless individuals hang out. Really relaxing to wake up at 2am to two people absolutely screaming and getting physical right outside your window. Pool was closed for the entirety of my stay. To top it off, I had to “request” a late check out for an extra hour, which was denied, but oh don’t worry you can be approved for an extra hour for $50. Unreal. By far this stay was the worst I’ve ever had, and a disappointment for what was supposed to be a relaxing vacation. Tons of other options that will make your stay enjoyable, besides this dump. Read less
Image of the Tripadvisor rating Magnificent Customer service

Feb 16, 2019 Eddiek915

This is a special shout-out to the front desk staff Naoki I thank you for giving me a great customer service and also for upgrading my room to a higher and bigger room really appreciated it you deserve a 10 star my friend for the service you provide.
Image of the Tripadvisor rating Good location but not ideal for young families

Feb 15, 2019 Guide21211631519

I travelled with my husband and baby. This was our first trip to Hawaii and we were very excited. The hotel is in a great location but otherwise, the pictures look a lot nicer than the actual rooms. Unfortunately, the air conditioning did not work on the last night and the room was super hot so our baby kept waking up. Reception sent a gentleman… Read more
I travelled with my husband and baby. This was our first trip to Hawaii and we were very excited. The hotel is in a great location but otherwise, the pictures look a lot nicer than the actual rooms. Unfortunately, the air conditioning did not work on the last night and the room was super hot so our baby kept waking up. Reception sent a gentleman from maintenance who came into our room near midnight and tried for a long time to fix it, but was not able to. There were no other rooms available. Needless to say, none of us slept much and it made our long day of travel much less ideal. I have been trying to follow up with the hotel manager and sent several emails, but none were replied and thus I am leaving a review. Read less
Image of the Tripadvisor rating Would NOT stay here again

Feb 14, 2019 Domenica N

I was very disappointed with the room and service of this hotel. The only good thing they have is location. We stayed here from the 2nd to the 12th, we had 3 adults and 1 child aged one and a half. The largest room they have is not suitable for families. When I asked if they could do something to help me, I was pretty much told NO as I did not… Read more
I was very disappointed with the room and service of this hotel. The only good thing they have is location. We stayed here from the 2nd to the 12th, we had 3 adults and 1 child aged one and a half. The largest room they have is not suitable for families. When I asked if they could do something to help me, I was pretty much told NO as I did not book straight through the hotel. The point of this is to let people know the photos are not what they seem. We could only walk down the middle of the beds not the sides as there is not enough room. My son couldn’t fit in the crib/cot that they have it’s too small. The pool area is tiny and not even a place that you can just go relax. We tried to stay out of our room as much as possible and even found sitting in the lobby some what better. We also found the reception staff not very full of information and often asked other people for help. The rooms were kept clean and tidy but I don’t think the rooms are as newly refurbished as they make it when booking. This definitely was a big down point for our first time in Hawaii Read less
Image of the Tripadvisor rating Average Hotel great services

Feb 14, 2019 Wesleyandwife

Here is our last night and being help with by Naoki front desk staff amazing service from this gentlemen He knows all the places to go and restaurant to eat and shopping for my wife he have gave us a free Gift basket and made reservation for Valentine’s the whole works