Turtle Bay Resort

North Shore, Oahu

Virgin rating

The hotel

This 850-acre oasis is the perfect destination for those who want to immerse themselves in Hawaii’s scenic splendour, with plenty of excellent water sports to hand, a world-class spa and some of the best accommodation on the island. The pool complex is quite simply incredible and comes complete with a 70-ft main pool area, two secluded spa tubs, a large children’s pool and an upper-level pool with rock waterfall and 80-ft slide. Sports fans will also appreciate the use of two 18-hole championship golf courses, floodlit tennis courts and a fitness centre. Nearby are legendary surf spots Sunset Beach, the Branzai Pipeline and Waimea Bay so walk on down and enjoy the Beach! If you want to spoil yourselves, the beach cottages are superb, set along the shores of Turtle Bay in clusters of six. Guest rooms and suites are also impressive with every modern amenity included to ensure a supremely comfortable stay. Dining options include 21 Degrees North, where you can enjoy breathtaking views of Turtle Bay from floor-to-ceiling windows whilst feasting on contemporary island cuisine. There’s also Palm Terrace with its exhibition kitchen, Hang Ten Bar & Grill, serving one of the island's best Mai Tai cocktails and Ola, making the most of local produce.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Hot tub
  • Kids Club
  • Children's Pool
  • Room Service
  • Safety Deposit Box
  • Evening Entertainment
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access

Where is it

On Oahu’s north shore, along 5 miles of secluded coastline. Adjacent is Kuilima Cove, protected by a reef from ocean swells and a prime site for snorkelling and swimming. Waimea Falls Park is 5 miles with Dole Plantation slightly further at 15 miles.

Hotel information

375 guest rooms and 26 suites on 6 floors in 1 building. All rooms with air-conditioning, satellite TV with pay-per-view films, telephone, WiFi*, tea/coffee-making facilities, safe, hairdryer, iron and board. Partial Ocean View Rooms have 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Ocean View Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Deluxe Ocean View Rooms are newly renovated with an expansive ocean view, with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Vista Level Ocean View Rooms are on the 6th floor with access to private club service which includes daily continental breakfast and afternoon snacks, guaranteed one-hour late checkout at noon, full day use of snorkelling equipment and more. They have a deep-soaker bathtub and 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Family Suite Ocean View offers a large living area with a sleeper sofa, a wet bar and sitting area. They have 1 king-size bed, sleeping maximum 3 adults.

Ocean View Junior Suites are located at the end of each hotel wing and have a private lanai with 1 king-size bed and a sleeper sofa or 2 queen-size beds and a sleeper sofa, sleeping maximum 5 adults.

Pa'akai, North Shore Ku la Grille, Hang Ten Bar & Grill, Bay club with big screens, Ola (eclectic blend of Hawaiian fare with flavours from around the world), Lei Lei’s Bar & Grill. Swimming pool complex, with children’s section and hot tubs. Fitness centre. Spa Luana*. 2 Championship 18-hole golf courses*, tennis court. Snorkelling (use of snorkel equipment included for two people, 1 hour per day). Horseback riding*, hiking and mountain bike trails. Keiki Turtle Club* (5-12 years). Laundry/dry-cleaning service*. Concierge. 24-hour front desk. Room service available*. Self-parking included within resort fee. Valet parking $10 plus tax per day (payable locally, subject to change).

Resort fee from $35–$50 plus tax, per room per night, payable locally (subject to change)

Resort fee includes: - WiFi Internet access in guest room and public areas – Blue-Ray with unlimited film rentals – Go-Pro camera usage – Beats Pill bluetooth speaker use – Unlimited local phone calls – In-room tea and coffee – Access to spa and fitness centre – Snorkelling equipment at Kuilima Cove – $10 daily adventure credit for The Outpost – 1-hour tennis court time per room per day – 10-minute stand-up paddle demo (weather permitting) – Basket of range balls at the Fazio Short Game Area (golf clubs provided) – Live entertainment poolside (excluding special events) – Pool chairs with umbrellas (first come, first served) – Kids 10 years and under eat dinner free at North Shore Kula Grille (with paid adult entree, excluding holidays). Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge

Please note: if 4 passengers or more are travelling, coach transfers are available. If there are less then 4 passengers travelling, a private transfer must be booked instead.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3729)
  • Very good (1328)
  • Average (628)
  • Poor (282)
  • Terrible (197)
Image of the Tripadvisor rating Beautiful location on Oahu

May 16, 2022 redhales Idaho Falls, Idaho

Turtle Bay is located on the north shore of Oahu, away from the crowds. The beaches are beautiful. There are many on-site activities- we enjoyed kayaking with sea turtles. I would give the resort 5 stars if the food had been better. The food was tasteless, which was disappointing since the resort is not located close to other restaurants.
Image of the Tripadvisor rating Awesome Family Trip with my husband and 18 yr old twins!!

May 10, 2022 taniamc1971 Park City, Utah

Turtle Bay Resort was the perfect trip for our family. So many fun activities to do mixed with perfect relaxation. The views from the resort are incredible. The location is private yet can drive to anywhere on the island with no problems. The hotel pools are for adults only as well for kids- and the two slides are for both kids and adults :)… Read more
Turtle Bay Resort was the perfect trip for our family. So many fun activities to do mixed with perfect relaxation. The views from the resort are incredible. The location is private yet can drive to anywhere on the island with no problems. The hotel pools are for adults only as well for kids- and the two slides are for both kids and adults :) All of the restaurants at the resort serve high quality, delicious food. Staff is attentive and friendly but also respect your privacy. This is the type of resort where you can spend your whole time there and be Very satisfied and get the Hawaiian experience or venture out and experience O’ahu that way too. Highly recommended for Everyone!! Read less
Image of the Tripadvisor rating Loved our Stay at Turtle Bay!

May 2, 2022 michekara Bridgewater, New Jersey

Where to begin? Our 8 night stay in a bungalow at Turtle Bay Resort FAR exceeded our expectations and we had high expectations after seeing the renovations online and reading all reviews. Not only was this a vacation but also where where we held our wedding (booked one of the resort’s elopement packages). About a week before our arrival, we… Read more
Where to begin? Our 8 night stay in a bungalow at Turtle Bay Resort FAR exceeded our expectations and we had high expectations after seeing the renovations online and reading all reviews. Not only was this a vacation but also where where we held our wedding (booked one of the resort’s elopement packages). About a week before our arrival, we received emails from the bungalow hosts and were able to reserve a JBL speaker for the room (awesome) during our stay and they were able to answer some of our questions (what was included in the resort fee) and helped us book some activities - the splash with Pono hike is a MUST! Also included in the resort fee are bike rentals (you can also upgrade and rent the e-bikes for a fee), the usual classes of ukulele and lei making and hula, fitness center classes like yoga, rental of a GoPro for one day, etc. Lots included in the resort fee. Upon arrival we were “lei-ed” and immediately greeted by our bungalow host, Foa. She was a pure delight and so kind and attentive all week. Any questions we had were immediately answered. I cannot say enough about Foa. She was truly amazing!! Room is amazing - pics you see online do not do it justice. Private lanai. Beautiful views and sounds of the waves. Very private. We wanted a bit of privacy away from the resort to celebrate our wedding and mini moon and this was perfect. Bathroom included a fancy toilet! Lots to do at the resort. Walking trails down to the stables. Lots of hidden coves to swim. The bungalows also have its own small pool with a drink truck which was quiet. Beach access includes towels and umbrellas and loungers. Ate one night at Roy’s onsite (delicious but make a reservation) and one night in the lobby bar. They were extremely busy the night we were there and the kitchen was “backed up” but you are on Hawaii time and hard not to relax and enjoy the wait with the views the lobby offers. We did rent a car and explored some of the area food trucks. If I had to recommend one area of improvement I would ask for ice to be available to the guests. We needed to ask our host a few times for ice and she gladly delivered but we would have been more than happy to fetch our own ice. Not a compliant! As for the elopement package… the resort handled the booking of the officiant and photographer and ukulele player. I was able to book hair and make up at the Spa onsite. We ordered a delicious cake from the hotel. Onsite coordinator was awesome. Foa set up a romantic meal for us out back on the lanai from Lei Lei’s. I highly recommend North Shore Florist and Liz for your bouquet. The package supplies the leis but Liz created an amazing bridal bouquet of the most beautiful and brightly colored plumeria flowers you will ever see! Honestly awesome! MAHALO! Read less
Image of the Tripadvisor rating Beautiful, but not exclusive

Apr 24, 2022 AAquilina90 Melbourne, Australia

My husband and I stayed at TBR for 4 nights as part of our one week stay on Oahu. On arrival from Waikiki, we were in awe of the large grounds and beautiful reception area. Overall, the staff were friendly, however did try to upsell us to a bungalow quoting Forgetting Sarah Marshall which felt odd, and a bit forced... Our room was beautiful, very… Read more
My husband and I stayed at TBR for 4 nights as part of our one week stay on Oahu. On arrival from Waikiki, we were in awe of the large grounds and beautiful reception area. Overall, the staff were friendly, however did try to upsell us to a bungalow quoting Forgetting Sarah Marshall which felt odd, and a bit forced... Our room was beautiful, very spacious (especially the shower) and balcony view was incredible (Club Room on 6th floor, sunset view). We even saw whales from our balcony! The room overall was lovely, and very comfortable. We were celebrating our 1 year wedding anniversary/very delayed honeymoon, and we were delighted with a bottle of champagne, some cookies (they were to die for!) and fresh fruit in our room. Falling asleep at night to the sound of waves was just bliss! As we stayed in the club room, we had access to the club area which had free food/drinks at certain times. Food was ok, selection was very small. I have quite a lot to say about TBR, and mixed thoughts to be honest: PROS - Beautiful idyllic setting on North Shore, absolutely stunning beaches along the coast (take a walk to the "hidden beach" and beyond). Please, if you come here, take the time to explore around the resort by foot. We saw turtles!! - Fantastic sunsets - Room with a great view (club room) - Roy Yamaguchi Beach House food was AMAZING (highly recommend). Best food on-site, do not miss out!! - Might be a bit specific, but fun if you are a fan of the tv show LOST - famous banyan tree and LOST walk. We loved it!! Cons - I must say prices are outrageously inflated. I would not have stayed here if it was not my honeymoon/wedding anniversary. For example, $25USD++ for a cocktail is just insane ($45AUD once tax and tips added) and the price per night was more than I have paid to stay at a 6 star Maldives overwater bungalow with a private pool. I was expecting an expensive stay, but I actually felt ripped off. Hotel should review prices. Not very good value. - Resort does not feel exclusive for the price. Lots of people from the public accessing the resort and facilities illegally. Even witnessed a couple (not guests) get kicked out of the general pool area, to them proceed to the adult pool, to then get told off again. There should be more security provided by hotel (ie provide room number and name to get pool towel). Another example: adult pool was our go-to as it was quieter, however guests were on one occasion blasting music through a portable speaker and staff did not tell them off? Found this strange. We also indulged in a 80min relaxing massage which was fabulous. However, we could hear people talking in the corridor during our service which was off putting. Also very, very expensive... Overall, we really enjoyed our stay, but did not feel the price justified the level of exclusivity and service. Staff were lovely overall, but wasn't the 5 star service you would expect. I don't think I would stay here again, however if you are celebrating a special occasion, it could be a great treat for you and your significant other. We didn't do any activities, as we wanted to spend our time relaxing by the pool and enjoying the resort facilities and the beautiful nature surrounding it. Read less
Image of the Tripadvisor rating Not worth the expense

Apr 24, 2022 524mega

My husband and I stayed here for 3 days for our honeymoon last week. The room was very updated and the view was amazing. However, that’s really where my compliments can stop. For the price, we expected people to be friendly and helpful. There was one woman the whole time who helped us get a $200 shuttle back to the airport. When we checked in, the… Read more
My husband and I stayed here for 3 days for our honeymoon last week. The room was very updated and the view was amazing. However, that’s really where my compliments can stop. For the price, we expected people to be friendly and helpful. There was one woman the whole time who helped us get a $200 shuttle back to the airport. When we checked in, the man was kind but in a rush because the computers were at risk of crashing. Then at the bar, one drink is $25! I’m sorry, we are not cheap but that’s absurd. One night at sunset bar, we did not even receive silverware or napkins after waiting for quite some time. It is also very hard to get around and when we asked the concierge for local things to do, she told us we can hang out by the pool. Lastly, breakfast was included in our package yet when we checked out, it ranged from $23-45, to which they told us it’s only included to a limit (which we were never told). Overall, not how we wanted to start our honeymoon after traveling 13 hours to be there. We went on to stay on Kauai at a Hyatt and that was sooo much better. Read less