Turtle Bay Resort

North Shore, Oahu

Virgin rating

The hotel

This 850-acre oasis is the perfect destination for those who want to immerse themselves in Hawaii’s scenic splendour, with plenty of excellent water sports to hand, a world-class spa and some of the best accommodation on the island. The pool complex is quite simply incredible and comes complete with a 70-ft main pool area, two secluded spa tubs, a large children’s pool and an upper-level pool with rock waterfall and 80-ft slide. Sports fans will also appreciate the use of two 18-hole championship golf courses, floodlit tennis courts and a fitness centre. Nearby are legendary surf spots Sunset Beach, the Branzai Pipeline and Waimea Bay so walk on down and enjoy the Beach! If you want to spoil yourselves, the beach cottages are superb, set along the shores of Turtle Bay in clusters of six. Guest rooms and suites are also impressive with every modern amenity included to ensure a supremely comfortable stay. Dining options include Roy's Beach House, where you can enjoy a chilled beach vibe and delight in the freshest local ingredients. There’s also Off The Lip which has spectacular views and live music to accompany your sundowner cocktail and delicious light bites.

Amenities

  • Bicycle Rental
  • Golf
  • Horse Riding
  • Snorkelling
  • Tennis
  • Kids Club
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Hot tub
  • Internet Access
  • Laundry Service

Where is it

On Oahu’s north shore, along 5 miles of secluded coastline. Adjacent is Kuilima Cove, protected by a reef from ocean swells and a prime site for snorkelling and swimming. Waimea Falls Park is 5 miles with Dole Plantation slightly further at 15 miles. The resort is approximately 55 minutes from Honolulu International Airport.

Hotel information

375 guest rooms and 26 suites on 6 floors in 1 building. All rooms with air-conditioning, 65" flat-screen Smart TV, Beats Pill speaker, hairdryer, electronic safe, iron and ironing board, Lavazza coffee maker, mini fridge, and bathroom amenities.

Ocean View Rooms are located on floors 2-5 in the Main Building, with either 1 king-size bed plus sofa bed, or 2 queen-size beds, sleeping maximum 4 people.

Please note: Most rooms have a private lanai or Juliet balcony. Rooms on the 2nd floor in the East and South wings overlooking Kuilima Cove do not offer a balcony.

Premium Ocean View Rooms are located on the top floor, featuring bath robes and slippers, with either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people.

Ocean Club Rooms are located in the heart of the resort featuring direct ocean views from the top floor, with either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people. These rooms include exclusive access to the Ocean Club Lounge which offers a personal concierge service, and food and beverage offerings throughout the day. 

Ocean View Suites are located at the end of each wing in the main building, and include a separate seating area with sofa bed, bathroom with separate shower and bath tub, and either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people. 

Ocean Club Suites have 1 king-size bed plus sleeper sofa, sleeping maximum 3 people. These rooms include exclusive access to the Ocean Club Lounge which offers a personal concierge service, and food and beverage offerings throughout the day. 

Ocean Bungalows are located just steps from the water, with an outdoor lanai that offers ocean views, spacious seating area with pull-out sofa, bathroom with separate shower and bathtub, access to private infinity pool for bungalow guests, personal concierge, and bedroom with either 1 king-size bed or 2 queen-size beds, sleeping maximum 6 people. 

Alaia (serving traditional Hawaiin comfort food, open for breakfast buffet, and a la carte dinner). Ho'Olana (serving fresh food and drinks to go). Sunset Pool Bar (serving food and drinks throughout the day, with live music 4.00-7.00pm). Beach House by Roy Yamaguchi (open for lunch and dinner). Off The Lip (serving light bites and cocktails throughout the evening, with live entertainment). Lei Lei's Bar and Grill (open for breakfast, lunch, and dinner). Ocean Club Lounge (serving breakfast, light lunch, snacks and soft drinks throughout the day, and hors d'oeuvres and selected alcoholic drinks in the evenings).

Daily scheduled activities incluing Lei Making, Ukulele lessons, and dance lessons. Regular live music in the evenings. Weekly Paniolo Pa'ina entertainment dinner*.

4 swimming pools: Main resort pool, Adults-only pool, Keikei pool with waterslide, and exclusive Ocean Bungalows pool. Poolside cabanas*. 7 beaches. Nalu Spa*. 24-hour fitness centre. Daily fitness classes. 2 Championship golf courses* (guests are eligible for preferred rates). Horse riding*. Lawn games*. Surfing lessons*. Tennis*. Pickleball court. Hiking and jogging trails. Bicycle rental*. 

Complimentary WiFi access. Self and Valet parking available for $35 plus tax per day (payable locally, fee subject to change). Range of boutiques. Concierge.

Resort fee of $49 plus tax, per room per night, is applicable (payable locally, fee subject to change). 

Resort fee includes: - Arrival Lei greeting - Two refillable PATH water bottles - Unlimited toll-free local & 60 mins of domestic long distance telephone calls - Complimentary high-speed WiFi - Use of Beats Pill speaker - Daily resort activities - Use of resort cruiser bikes (45 mins per guest, per day, 2 cruisers per room) - Beach toys and boogie boards at Kuilima Cove - Beach umbrellas and chairs at Kuilima Cove - Daily basket of range balls (after 12 noon) - Admission to one fitness class per day - Use of GoPro camera for up to 24 hours (SD memory card not included) - One hour of Pickleball court usage - Use of business centre facilities. Resort fee, tax and inclusions are subject to availability and change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge

Please note: if 4 passengers or more are travelling, coach transfers are available. If there are less then 4 passengers travelling, a private transfer must be booked instead.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3839)
  • Very good (1354)
  • Average (629)
  • Poor (290)
  • Terrible (210)
Image of the Tripadvisor rating PERFECT Vacation

May 24, 2024 Brooke C Gardnerville, Nevada

We had the BEST vacation ever at Turtle Bay! My husband, myself and 2 year old daughter stayed for 4 nights and wish we could have stayed longer. The staff and SO nice and welcoming, our room was beautiful, clean and spacious (booked a resort king) and the amenities were wonderful. I know they remodeled the property recently and it is truly… Read more
We had the BEST vacation ever at Turtle Bay! My husband, myself and 2 year old daughter stayed for 4 nights and wish we could have stayed longer. The staff and SO nice and welcoming, our room was beautiful, clean and spacious (booked a resort king) and the amenities were wonderful. I know they remodeled the property recently and it is truly stunning! We loved that there was the small store on property that had everything you could need so we really didn’t have to leave the resort. We ate at all the restaurants and were very impressed. I felt like every time I turned around and thought we needed something, it was there. Our daughter LOVED the pools and slides. We felt like the resort was the perfect size, large enough to not feel crowded but didn’t take forever to walk from one side to the other. We can’t wait to go back and hope to make it an annual trip! Thank you for a wonderful and VERY relaxing stay!!! Read less
Image of the Tripadvisor rating Incredible Experience (10 nights)- Will be Back

May 21, 2024 Bryan H

My wife and our two children stayed at Turtle Bay for 10 nights and cannot be more happy with the resort, staff, and the service we received during our stay. During our stay an EDM festival took place which, admittedly, changed the vibe of the hotel for 48 hours. That being said, any concerns we had were immediately addressed and rectified, and… Read more
My wife and our two children stayed at Turtle Bay for 10 nights and cannot be more happy with the resort, staff, and the service we received during our stay. During our stay an EDM festival took place which, admittedly, changed the vibe of the hotel for 48 hours. That being said, any concerns we had were immediately addressed and rectified, and management did a fantastic job in communicating with us and promptly addressing our inquiries. We did not know about the festival when we booked our trip (we booked prior to it being announced), but at the end of the day, it was not so intrusive as to ruin our vacation. The Pool area turned into a bit of a party for 3 hours or so on the Saturday of the festival, but the pool staff were cognizant of the families at the pool and were very attentive - we did not feel uncomfortable or out of place. Would be have preferred if the festival wasn't there when we attended? Perhaps, but as mentioned, management and staff were very responsive and professional to deal with. Our rooms were very clean and ready upon arrival. Parking was convenient but tended to get busy during the weekends, so we just used the valet service which was not an increased charge for hotel guests. Dining at the resort restaurants for each meal certainly adds up, but the food prices were not so exorbitant to be offside what other restaurants charge. We just went to the Foodland in Pupukea or ventured off to the food trucks by the resort (which is something we highly recommend) for times where we wanted something other than restaurant food. The hotel offered a number of free activities which our kids really enjoyed, including hula lessons, lei making, a pony meet and greet, and a "sound bath". The beach next to the hotel also had sand toys that kids could use free of charge - so no need to take up any space in your luggage. I am sure I could point out a few things I would have changed, but that can be said of any hotel where you have an extended stay. We will DEFINITELY be back and would not hesitate to return based off of the service we received. Read less
Image of the Tripadvisor rating Horrific experience

May 12, 2024 Zach B

We had been looking forward to this trip for almost a year, not much at all that I can say went right. At check in we were upgraded to a bungalow to our surprise, upon arrival to our bungalow it was full of termites. After complaining and requesting a new room we finally got one, a basic resort room with one king bed when I needed two. The staff… Read more
We had been looking forward to this trip for almost a year, not much at all that I can say went right. At check in we were upgraded to a bungalow to our surprise, upon arrival to our bungalow it was full of termites. After complaining and requesting a new room we finally got one, a basic resort room with one king bed when I needed two. The staff didn’t care about my situation and was more concerned about the festival that was happening this past Friday and Saturday. I had already prepaid 3300 for a suite that was obviously given to someone else then shoved into a king room when I needed two beds after waiting a whole day for management to respond I just gave up and accepted what they though was fair I didn’t I just wanted to get out of there not sure why the staff would think that when I saved and reserved a suite that I wanted to stay in less than that with my family. We will never be coming back here or to the island for that matter because of this experience I know I am just a number to them and this doesn’t even matter I just want to share my experience. Food is lack luster at best the best part about the whole place is the spa and the staff there. Be leary about staying here especially if there’s event they only care about that and Taylor to those guests😡 Read less
Image of the Tripadvisor rating Great stay

May 2, 2024 inlovewtravel New York City, New York

Excellent family stay. Kids aged 5 and 8. Beautiful resort with lots of activities for the kids. Generous adult only pool, water slides super fun for the kids. Picturesque location, all rooms have great views. Fridge in room. Not too crowded, never needed to reserve chairs or fight for them. Beach is large, clean, waves are not too rough. Gym is… Read more
Excellent family stay. Kids aged 5 and 8. Beautiful resort with lots of activities for the kids. Generous adult only pool, water slides super fun for the kids. Picturesque location, all rooms have great views. Fridge in room. Not too crowded, never needed to reserve chairs or fight for them. Beach is large, clean, waves are not too rough. Gym is well appointed Must do: Surf experience, expensive but totally worth it Walk to the cove next door to see the sea turtles & swim Pony rides/experience Ukulele lessons Lei making Cons: Generally the food is expensive. Breakfast buffet not worth it. Suggest buying food/milk/drinks at the local grocery store. Spa was luxurious but ultimately not worth it. Easily the most expensive facial and massage we’ve ever gotten (and wee from NYC). Both services were nice but not worth the price tag. Read less
Image of the Tripadvisor rating A TRIP OF A LIFETIME!

Apr 27, 2024 E5005GSsarahd

Spring Break, 2024, our 3-generation family of nine people spent a week at Turtle Bay resort. It was a TRIP OF A LIFETIME. We had the BEST TIME. Maryam, a manager at the resort, helped me to coordinate a most beautyFULL week with a balance of adventures & excursions and amble time to BASK in the BEAUTY of this special place. She was a GIFT and… Read more
Spring Break, 2024, our 3-generation family of nine people spent a week at Turtle Bay resort. It was a TRIP OF A LIFETIME. We had the BEST TIME. Maryam, a manager at the resort, helped me to coordinate a most beautyFULL week with a balance of adventures & excursions and amble time to BASK in the BEAUTY of this special place. She was a GIFT and ANGEL, to be sure! A few notes and highlights: The OCEAN BUNGALOWS are absolutely exquisite - RIGHT on the ocean, with grass and sand steps from our private lanai. We ordered room service one night and had a special “private family dinner” on our lanai as we unpacked. SURF LESSONS with the Jamie O’Brien Experience surf school (on property!) are a MUST - EACH instructor was SO HELPFUL, KIND, and FUN to be with in the surf! No matter what is your surf level, they have you covered! (Get the photo package, too!) I’ve not been ANYplace where you can watch the surfers in such CLOSE PROXIMITY - with a cocktail/mock-tail and snack in hand, event! The food throughout the restaurant DELISH and atmosphere as BEACHY-COOL as can be! The coffee bar never failed to disappoint (family fave: ACAII BOWLS & BREAKFAST BURRITOS). We booked cabanas by the pool 3 days, so we didn’t need to worry ‘bout saving seats and were able to be cozy and quiet in our family pod. Take in EVERY sunset you can - each one breathtaking and more gorgeous than the last. They even have pickle-ball! SO GOOD! Recommendations: Make dinner reservations, especially if you have a large group. Bring layers - if you’re there in the winter/spring. The evenings can get breezy and cool. Allow LOTS OF TIME to enJOY this resort - our family loved our “STAY” days as much as swimming with the dolphins (with IRUKA HAWAII) and sharks (with ONE OCEAN) - highly recommend both! Mahalo to the WHOLE STAFF @ Turtle Bay Resort! Read less