Turtle Bay Resort

North Shore, Oahu

The hotel

This 850-acre oasis is the perfect destination for those who want to immerse themselves in Hawaii’s scenic splendour, with plenty of excellent water sports to hand, a world-class spa and some of the best accommodation on the island. The pool complex is quite simply incredible and comes complete with a 70-ft main pool area, two secluded spa tubs, a large children’s pool and an upper-level pool with rock waterfall and 80-ft slide. Sports fans will also appreciate the use of two 18-hole championship golf courses, floodlit tennis courts and a fitness centre. Nearby are legendary surf spots Sunset Beach, the Branzai Pipeline and Waimea Bay so walk on down and enjoy the Beach! If you want to spoil yourselves, the beach cottages are superb, set along the shores of Turtle Bay in clusters of six. Guest rooms and suites are also impressive with every modern amenity included to ensure a supremely comfortable stay. Dining options include 21 Degrees North, where you can enjoy breathtaking views of Turtle Bay from floor-to-ceiling windows whilst feasting on contemporary island cuisine. There’s also Palm Terrace with its exhibition kitchen, Hang Ten Bar & Grill, serving one of the island's best Mai Tai cocktails and Ola, making the most of local produce.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Hot tub
  • Kids Club
  • Children's Pool
  • Room Service
  • Safety Deposit Box
  • Evening Entertainment
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access

Where is it

On Oahu’s north shore, along 5 miles of secluded coastline. Adjacent is Kuilima Cove, protected by a reef from ocean swells and a prime site for snorkelling and swimming. Waimea Falls Park is 5 miles with Dole Plantation slightly further at 15 miles.

Hotel information

375 guest rooms and 26 suites on 6 floors in 1 building. All rooms with air-conditioning, satellite TV with pay-per-view films, telephone, WiFi*, tea/coffee-making facilities, safe, hairdryer, iron and board. Partial Ocean View Rooms have 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Ocean View Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Deluxe Ocean View Rooms are newly renovated with an expansive ocean view, with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Vista Level Ocean View Rooms are on the 6th floor with access to private club service which includes daily continental breakfast and afternoon snacks, guaranteed one-hour late checkout at noon, full day use of snorkelling equipment and more. They have a deep-soaker bathtub and 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Family Suite Ocean View offers a large living area with a sleeper sofa, a wet bar and sitting area. They have 1 king-size bed, sleeping maximum 3 adults.

Ocean View Junior Suites are located at the end of each hotel wing and have a private lanai with 1 king-size bed and a sleeper sofa or 2 queen-size beds and a sleeper sofa, sleeping maximum 5 adults.

Pa'akai, North Shore Ku la Grille, Hang Ten Bar & Grill, Bay club with big screens, Ola (eclectic blend of Hawaiian fare with flavours from around the world), Lei Lei’s Bar & Grill. Swimming pool complex, with children’s section and hot tubs. Fitness centre. Spa Luana*. 2 Championship 18-hole golf courses*, tennis court. Snorkelling (use of snorkel equipment included for two people, 1 hour per day). Horseback riding*, hiking and mountain bike trails. Keiki Turtle Club* (5-12 years). Laundry/dry-cleaning service*. Concierge. 24-hour front desk. Room service available*. Self-parking included within resort fee. Valet parking $10 plus tax per day (payable locally, subject to change).

Resort fee from $35–$50 plus tax, per room per night, payable locally (subject to change)

Resort fee includes: - WiFi Internet access in guest room and public areas – Blue-Ray with unlimited film rentals – Go-Pro camera usage – Beats Pill bluetooth speaker use – Unlimited local phone calls – In-room tea and coffee – Access to spa and fitness centre – Snorkelling equipment at Kuilima Cove – $10 daily adventure credit for The Outpost – 1-hour tennis court time per room per day – 10-minute stand-up paddle demo (weather permitting) – Basket of range balls at the Fazio Short Game Area (golf clubs provided) – Live entertainment poolside (excluding special events) – Pool chairs with umbrellas (first come, first served) – Kids 10 years and under eat dinner free at North Shore Kula Grille (with paid adult entree, excluding holidays). Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge

Please note: if 4 passengers or more are travelling, coach transfers are available. If there are less then 4 passengers travelling, a private transfer must be booked instead.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3610)
  • Very good (1309)
  • Average (607)
  • Poor (274)
  • Terrible (186)
Image of the Tripadvisor rating Ok for a short trip; surcharges are frustrating

Jan 24, 2020 kerrybP1667VD Seattle, Washington

Turtle Bay is relatively remote with few food/activity options outside of the resort - at least without driving a fair distance on a 2 lane “highway” with lots of traffic and potholes. The hotel is older - the staff are friendly. We were there for 13 nights and with only 3 restaurants on site (and nothing but food trucks within a 20 to 60 minute… Read more
Turtle Bay is relatively remote with few food/activity options outside of the resort - at least without driving a fair distance on a 2 lane “highway” with lots of traffic and potholes. The hotel is older - the staff are friendly. We were there for 13 nights and with only 3 restaurants on site (and nothing but food trucks within a 20 to 60 minute drive, depending on the traffic) I’m thinking 4 or 5 days would be OK. Also, beware of the $45 per day resort fee and $15 self park daily fee for a spot in the back lots. Maybe I should have just paid $25 a day for valet..... Read less
Image of the Tripadvisor rating AMAZING property!!

Jan 23, 2020 trishal2017

We stayed at Turtle Bay for 2 nights and although it rained the entire time, we enjoyed our stay! The property is beautiful staff was very friendly and the food was amazing at pool bar/ Lei Lei. We had a Vista level room and the view was gorgeous! We will be back !
Image of the Tripadvisor rating Stay at Turtle Bay Resort

Jan 23, 2020 cbennett37

Beautiful place to stay. Incredible views. So many things to do. Would stay there again. Great location if you aare trying to stay away from the crowded, touristy areas of downtown Honolulu/Waikiki. Located minutes from beautiful beaches with great surfing and snorkeling, as well as sun bathing.
Image of the Tripadvisor rating Best gem on the North Shore

Jan 23, 2020 Tracy H Christchurch, New Zealand

We love this spot and had to share it with our family. The best spot on the North Shore, but only 50 min drive to the heart of Waikiki. We treasure the snorkling here and the pool is just the best hotel pool in Hawaii. We'll be back.
Image of the Tripadvisor rating Bedbug

Jan 20, 2020 Trail405553

We stayed for a wedding held at the hotel. The bride asked if we enjoyed our welcome gifts, which were never given to us by the hotel. This included our itinerary of events so we were late to a couple of pre-wedding functions. We found a bedbug within minutes of walking into our room. Housekeeping confirmed it was a bedbug, along with night… Read more
We stayed for a wedding held at the hotel. The bride asked if we enjoyed our welcome gifts, which were never given to us by the hotel. This included our itinerary of events so we were late to a couple of pre-wedding functions. We found a bedbug within minutes of walking into our room. Housekeeping confirmed it was a bedbug, along with night manager. However it took an hour to get us a new room, that we had to leave the next morning to check into another room. In return for our troubles, The night manager assured us we “would be taken care of”. When we received our full bill, I asked for the charges to be reversed to equal one night stay because our first night was ruined. I had to fight for that as there was no information regarding our bedbug findings and being moved twice. The whole situation was disappointing for what was expected to be a lovely stay in a lovely hotel. Read less