Turtle Bay Resort

North Shore, Oahu

The hotel

This 850-acre oasis is the perfect destination for those who want to immerse themselves in Hawaii’s scenic splendour, with plenty of excellent water sports to hand, a world-class spa and some of the best accommodation on the island. The pool complex is quite simply incredible and comes complete with a 70-ft main pool area, two secluded spa tubs, a large children’s pool and an upper-level pool with rock waterfall and 80-ft slide. Sports fans will also appreciate the use of two 18-hole championship golf courses, floodlit tennis courts and a fitness centre. Nearby are legendary surf spots Sunset Beach, the Branzai Pipeline and Waimea Bay so walk on down and enjoy the Beach! If you want to spoil yourselves, the beach cottages are superb, set along the shores of Turtle Bay in clusters of six. Guest rooms and suites are also impressive with every modern amenity included to ensure a supremely comfortable stay. Dining options include 21 Degrees North, where you can enjoy breathtaking views of Turtle Bay from floor-to-ceiling windows whilst feasting on contemporary island cuisine. There’s also Palm Terrace with its exhibition kitchen, Hang Ten Bar & Grill, serving one of the island's best Mai Tai cocktails and Ola, making the most of local produce.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Hot tub
  • Kids Club
  • Children's Pool
  • Room Service
  • Safety Deposit Box
  • Evening Entertainment
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access

Where is it

On Oahu’s north shore, along 5 miles of secluded coastline. Adjacent is Kuilima Cove, protected by a reef from ocean swells and a prime site for snorkelling and swimming. Waimea Falls Park is 5 miles with Dole Plantation slightly further at 15 miles.

Hotel information

375 guest rooms and 26 suites on 6 floors in 1 building. All rooms with air-conditioning, satellite TV with pay-per-view films, telephone, WiFi*, tea/coffee-making facilities, safe, hairdryer, iron and board. Partial Ocean View Rooms have 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Ocean View Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Deluxe Ocean View Rooms are newly renovated with an expansive ocean view, with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Vista Level Ocean View Rooms are on the 6th floor with access to private club service which includes daily continental breakfast and afternoon snacks, guaranteed one-hour late checkout at noon, full day use of snorkelling equipment and more. They have a deep-soaker bathtub and 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Family Suite Ocean View offers a large living area with a sleeper sofa, a wet bar and sitting area. They have 1 king-size bed, sleeping maximum 3 adults.

Ocean View Junior Suites are located at the end of each hotel wing and have a private lanai with 1 king-size bed and a sleeper sofa or 2 queen-size beds and a sleeper sofa, sleeping maximum 5 adults.

Pa'akai, North Shore Ku la Grille, Hang Ten Bar & Grill, Bay club with big screens, Ola (eclectic blend of Hawaiian fare with flavours from around the world), Lei Lei’s Bar & Grill. Swimming pool complex, with children’s section and hot tubs. Fitness centre. Spa Luana*. 2 Championship 18-hole golf courses*, tennis court. Snorkelling (use of snorkel equipment included for two people, 1 hour per day). Horseback riding*, hiking and mountain bike trails. Keiki Turtle Club* (5-12 years). Laundry/dry-cleaning service*. Concierge. 24-hour front desk. Room service available*. Self-parking included within resort fee. Valet parking $10 plus tax per day (payable locally, subject to change).

Resort fee from $35–$50 plus tax, per room per night, payable locally (subject to change)

Resort fee includes: - WiFi Internet access in guest room and public areas – Blue-Ray with unlimited film rentals – Go-Pro camera usage – Beats Pill bluetooth speaker use – Unlimited local phone calls – In-room tea and coffee – Access to spa and fitness centre – Snorkelling equipment at Kuilima Cove – $10 daily adventure credit for The Outpost – 1-hour tennis court time per room per day – 10-minute stand-up paddle demo (weather permitting) – Basket of range balls at the Fazio Short Game Area (golf clubs provided) – Live entertainment poolside (excluding special events) – Pool chairs with umbrellas (first come, first served) – Kids 10 years and under eat dinner free at North Shore Kula Grille (with paid adult entree, excluding holidays). Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge

Please note: if 4 passengers or more are travelling, coach transfers are available. If there are less then 4 passengers travelling, a private transfer must be booked instead.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3558)
  • Very good (1292)
  • Average (594)
  • Poor (264)
  • Terrible (182)
Image of the Tripadvisor rating Great views and wonderful accommodations!

Nov 13, 2019 destinati0n96797 Honolulu, Hawaii

Staff were very helpful and welcoming; everyone - front desk, bellmen, housekeepers, and servers - made us feel very welcomed and special! Thoroughly enjoyed both Roy's and Lei Lei Restaurants on property. So looking forward to our next visit in the coming months/year!
Image of the Tripadvisor rating Return to Paradise

Nov 12, 2019 410anadaisyg

I only thought of one place to go to for my birthday this year and that was the amazing Turtle Bay Resort. From the friendly staff to the quality amenities and awesome service, there's nowhere else I would go to get that R&R time. I will be back again!
Image of the Tripadvisor rating Amazing honeymoon location

Nov 11, 2019 WhenPigsFlyBlog Pickering, Canada

We wanted somewhere to get away from the hustle and bustle of Waikiki and play a few rounds of golf, and this was the perfect place to do it. We tried both courses (the Fazio twice) in 4 days, rode horses at the on-site stables, swam in the pool, lay on the beach, ate at the restaurants (Pa'akai and Roy's Beach House), and had our portraits taken… Read more
We wanted somewhere to get away from the hustle and bustle of Waikiki and play a few rounds of golf, and this was the perfect place to do it. We tried both courses (the Fazio twice) in 4 days, rode horses at the on-site stables, swam in the pool, lay on the beach, ate at the restaurants (Pa'akai and Roy's Beach House), and had our portraits taken by Blinnk Photography. We cannot say enough good things about this resort. First, the rooms were lovely. You really do get ocean views from every single room. Beds were comfortable, it had a huge smart TV and free DVD rentals in the lobby. Bathrooms were modern and updated. Restaurants were great. We made reservations at Pa'akai and the food was phenomenal. A little pricey, yes, but worth it IMO. Local and fresh. Roy's Beach House was exactly as I have come to know and love from years of dining at Roy's Waikiki. Blinnk Photography took some portraits for us to commemorate our honeymoon and they are *stunning*. Justin was friendly, engaging, professional and SO talented. He put us at ease and caught some great shots at sunset on the beach. We made last minute reservations to do a trail ride through the on-site stables. The horses were nice and well behaved. I'm an experienced rider but my husband had never been on a horse before. I was disappointed in the complete lack of any orientation, and the guide barely said a word unless specifically asked. I was expecting a guided tour of the area. Had I known this I would've booked at the nearby Kualoa Ranch instead for comparable prices. Golf was incredible. Two lovely courses. The rental clubs (Titleist) were fabulous, better than my clubs at home, and the staff was friendly and helpful. We came for the golf and will go back for the same reason. Worth it. Pros: - several restaurant options if you don't want to leave the resort - fabulous beachfronts - continental breakfast & daily snacks on the 6th floor executive level were awesome - personal concierge was amazing, as was the activity desk Cons: - There was only one pool so there were a lot of screaming kids around at all times. - Parking was at a premium, if you didn't get a spot early you had to park miles away (like at the golf course). For an extra $10/day just do valet parking. - water took ages (like 5-10 mins) to get hot for showers in our room. We had to turn it on and let it run for a while before we showered. We complained to the front desk and they just sort of laughed it off, "oh yeah, it takes a while eh?" Meanwhile we're wasting hundreds of litres of water. It was fine once it got hot tho. Read less
Image of the Tripadvisor rating Overpriced and Rundown

Nov 11, 2019 robertmendoza2019 Pasadena, California

Really bad and unpleasant. Rude staff and overpriced. Unclean rooms and all the in room amenities were old an not tolerable. This should not be a high priced hotel especially since they will charge you another 300 dollars in hidden fees.
Image of the Tripadvisor rating First class accommodations

Nov 11, 2019 Robert E Barrington, RI, United States

Fantastic views, friendly people, great service, first rate all the way. Nice golf courses within walking distance from resort hotel. Great swimming pool, great and clean room, what a truly fantastic experience...hope to visit again soon!