Turtle Bay Resort

North Shore, Oahu

The hotel

This 850-acre oasis is the perfect destination for those who want to immerse themselves in Hawaii’s scenic splendour, with plenty of excellent water sports to hand, a world-class spa and some of the best accommodation on the island. The pool complex is quite simply incredible and comes complete with a 70-ft main pool area, two secluded spa tubs, a large children’s pool and an upper-level pool with rock waterfall and 80-ft slide. Sports fans will also appreciate the use of two 18-hole championship golf courses, floodlit tennis courts and a fitness centre. Nearby are legendary surf spots Sunset Beach, the Branzai Pipeline and Waimea Bay so walk on down and enjoy the Beach! If you want to spoil yourselves, the beach cottages are superb, set along the shores of Turtle Bay in clusters of six. Guest rooms and suites are also impressive with every modern amenity included to ensure a supremely comfortable stay. Dining options include 21 Degrees North, where you can enjoy breathtaking views of Turtle Bay from floor-to-ceiling windows whilst feasting on contemporary island cuisine. There’s also Palm Terrace with its exhibition kitchen, Hang Ten Bar & Grill, serving one of the island's best Mai Tai cocktails and Ola, making the most of local produce.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Hot tub
  • Kids Club
  • Children's Pool
  • Room Service
  • Safety Deposit Box
  • Evening Entertainment
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access

Where is it

On Oahu’s north shore, along 5 miles of secluded coastline. Adjacent is Kuilima Cove, protected by a reef from ocean swells and a prime site for snorkelling and swimming. Waimea Falls Park is 5 miles with Dole Plantation slightly further at 15 miles.

Hotel information

375 guest rooms and 26 suites on 6 floors in 1 building. All rooms with air-conditioning, satellite TV with pay-per-view films, telephone, WiFi*, tea/coffee-making facilities, safe, hairdryer, iron and board. Partial Ocean View Rooms have 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Ocean View Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Deluxe Ocean View Rooms are newly renovated with an expansive ocean view, with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Vista Level Ocean View Rooms are on the 6th floor with access to private club service which includes daily continental breakfast and afternoon snacks, guaranteed one-hour late checkout at noon, full day use of snorkelling equipment and more. They have a deep-soaker bathtub and 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Family Suite Ocean View offers a large living area with a sleeper sofa, a wet bar and sitting area. They have 1 king-size bed, sleeping maximum 3 adults.

Ocean View Junior Suites are located at the end of each hotel wing and have a private lanai with 1 king-size bed and a sleeper sofa or 2 queen-size beds and a sleeper sofa, sleeping maximum 5 adults.

Pa'akai, North Shore Ku la Grille, Hang Ten Bar & Grill, Bay club with big screens, Ola (eclectic blend of Hawaiian fare with flavours from around the world), Lei Lei’s Bar & Grill. Swimming pool complex, with children’s section and hot tubs. Fitness centre. Spa Luana*. 2 Championship 18-hole golf courses*, tennis court. Snorkelling (use of snorkel equipment included for two people, 1 hour per day). Horseback riding*, hiking and mountain bike trails. Keiki Turtle Club* (5-12 years). Laundry/dry-cleaning service*. Concierge. 24-hour front desk. Room service available*. Self-parking included within resort fee. Valet parking $10 plus tax per day (payable locally, subject to change).

Resort fee from $35–$50 plus tax, per room per night, payable locally (subject to change)

Resort fee includes: - WiFi Internet access in guest room and public areas – Blue-Ray with unlimited film rentals – Go-Pro camera usage – Beats Pill bluetooth speaker use – Unlimited local phone calls – In-room tea and coffee – Access to spa and fitness centre – Snorkelling equipment at Kuilima Cove – $10 daily adventure credit for The Outpost – 1-hour tennis court time per room per day – 10-minute stand-up paddle demo (weather permitting) – Basket of range balls at the Fazio Short Game Area (golf clubs provided) – Live entertainment poolside (excluding special events) – Pool chairs with umbrellas (first come, first served) – Kids 10 years and under eat dinner free at North Shore Kula Grille (with paid adult entree, excluding holidays). Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge

Please note: if 4 passengers or more are travelling, coach transfers are available. If there are less then 4 passengers travelling, a private transfer must be booked instead.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3682)
  • Very good (1316)
  • Average (621)
  • Poor (279)
  • Terrible (191)
Image of the Tripadvisor rating Family trip to paradise!

Aug 4, 2021 Kleuthold

Great multigenerational family trip! We were here back in 2012 and have been blown away by the recent renovations on this trip. This is a beautiful hotel with top notch service. We stayed in the vista rooms that included access to The Club and enjoyed daily light meals, snacks, drinks from the lounge. We explored the trails around the expansive… Read more
Great multigenerational family trip! We were here back in 2012 and have been blown away by the recent renovations on this trip. This is a beautiful hotel with top notch service. We stayed in the vista rooms that included access to The Club and enjoyed daily light meals, snacks, drinks from the lounge. We explored the trails around the expansive property, played pickleball, enjoyed the beach and pools (kids loved the water slides!), went on a turtle kayak trip in nearby Kawela Bay, made fresh flower leis, and got massages at the spa. All were perfect experiences. Hotel staff are some of the friendliest we’ve ever met - especially Olive, our housekeeper and Elinor, our pool bartender. Hope to return to this slice of paradise! Read less
Image of the Tripadvisor rating Over-rated and over priced

Aug 1, 2021 TeriAG San Fracisco Bay Area

5 star location but…lots of non-hotel guests in the pools, bringing in their own liquor and food. Makes it very crowded. Staff is very relaxed about it, so NOT a 5 star experience. Mask usage by staff is poor (under the nose). Very expensive to stay, eat and drink here. The new lobby is beautiful but that’s not enough to make me come back. Sad…
Image of the Tripadvisor rating Amazing remodeled north shore gem

Aug 1, 2021 363scottf

Fantastic resort in a beautiful setting on the north shore. Fully remodeled, great staff, and amazing scenery. If chilling out in a beautiful spot is your jam, this is your place! We stayed 4 nights with our room on the 6th floor concierge level and our teenagers on the 3rd floor. We ate all our meals at onsite restaurants - be sure to book… Read more
Fantastic resort in a beautiful setting on the north shore. Fully remodeled, great staff, and amazing scenery. If chilling out in a beautiful spot is your jam, this is your place! We stayed 4 nights with our room on the 6th floor concierge level and our teenagers on the 3rd floor. We ate all our meals at onsite restaurants - be sure to book reservations as they fill fast. Concierge level includes meals in their club - food is fantastic and definitely worth the upgrade. Read less
Image of the Tripadvisor rating Gorgeous! North Shore of Oahu

Jul 29, 2021 DrHeidiClaire San Clemente, California

The villas were stunning! Renovated lobby is an eyeful of delight! Perfect private pool and hot tub just for the villa residents; the general pool was uber crowded, so I was very thankful. Great view of the ocean, spacious balcony. Clean; great customer service. All the necessities in the villa: fully equipped kitchen, washer/dryer. Lots to do… Read more
The villas were stunning! Renovated lobby is an eyeful of delight! Perfect private pool and hot tub just for the villa residents; the general pool was uber crowded, so I was very thankful. Great view of the ocean, spacious balcony. Clean; great customer service. All the necessities in the villa: fully equipped kitchen, washer/dryer. Lots to do without driving anywhere: kayaking to view turtles, horseback riding, e-biking, swimming, golfing, listening to music. One hour drive from Honolulu, so we saw the WWII memorial and shopped in the posh shops for one day. Lovely and helpful staff at the front desk. Mike was a great kayaking guide - funny, clever, good natured. Not so good: --Resort ran out of snorkel gear, so no snorkeling. --Horseback riding was lovely, but Raul chattered incessantly for an hour and I never really got to enjoy the ride or ocean view, even after I gave him every social cue I could muster. Please train Raul to be discreet and silent most of the ride. I appreciated his tour info, but his off-topic chattering drove our party crazy. --Foodland grocery store closed on Sundays --No guides or menus or maps in the villa; terrible!! Overall, we loved our stay and Turtle Bay Resort is AMAZING!! Read less
Image of the Tripadvisor rating Beautiful luxury resort on the North Shore

Jul 29, 2021 3btravelers Atlanta, Georgia

This resort is really the only true full service resort on the north shore of Oahu and it is stunning. Turtle Bay Resort is located on somewhat of a peninsula and surrounded by ocean and the beauty of Hawaii. Our room in the main building had a beautiful ocean view and I think most rooms in the main building has a great view based on the unique… Read more
This resort is really the only true full service resort on the north shore of Oahu and it is stunning. Turtle Bay Resort is located on somewhat of a peninsula and surrounded by ocean and the beauty of Hawaii. Our room in the main building had a beautiful ocean view and I think most rooms in the main building has a great view based on the unique design. The lobby is fantastic and much more than a lobby to check-in. Make sure you spend time at the bar especially at sunset or at the breakfast/coffee bar or just in the seating area. This is a major asset of the hotel. They also have a great pool with a restaurant and pool service. The beach is a short walk away and while it is not a private beach (it appears as if all Oahu beaches are public), hotel guests get free use of the beach umbrellas and chairs. With a few exceptions, the staff provides excellent service and you can tell that are striving for a luxury experience. The rooms are clean and appear to be partially updated. The bathrooms and doors look dated but still well maintained. There was construction on the property but it did not interfere with the experience during our visit. It appears as if one of the room wings is being redone so if anything it reduced the density of guests at the resort. The price point is high as well as the cost of food and activities. While you are near all the great food trucks of north shore, this resort is designed to spend much of your time and money on property so just be prepared. In addition to the pool restaurant they have an upscale restaurant in the building a a fantastic upscale restaurant overlooking the beach. There were some minor items that still hold it back from a full 5 star experience. The concierge appeared overwhelmed and after waiting in line several times for 20 minutes we gave up. We also had trouble getting a response prior to our visit. The rooms can use some updating to match the beauty of the common areas and there was some inconsistency of service with the coffee bar and valet staff. That said, we highly recommend this resort if you want a luxury experience on north shore for family or couples. Read less