Turtle Bay Resort

North Shore, Oahu

The hotel

This 850-acre oasis is the perfect destination for those who want to immerse themselves in Hawaii’s scenic splendour, with plenty of excellent water sports to hand, a world-class spa and some of the best accommodation on the island. The pool complex is quite simply incredible and comes complete with a 70-ft main pool area, two secluded spa tubs, a large children’s pool and an upper-level pool with rock waterfall and 80-ft slide. Sports fans will also appreciate the use of two 18-hole championship golf courses, floodlit tennis courts and a fitness centre. Nearby are legendary surf spots Sunset Beach, the Branzai Pipeline and Waimea Bay so walk on down and enjoy the Beach! If you want to spoil yourselves, the beach cottages are superb, set along the shores of Turtle Bay in clusters of six. Guest rooms and suites are also impressive with every modern amenity included to ensure a supremely comfortable stay. Dining options include 21 Degrees North, where you can enjoy breathtaking views of Turtle Bay from floor-to-ceiling windows whilst feasting on contemporary island cuisine. There’s also Palm Terrace with its exhibition kitchen, Hang Ten Bar & Grill, serving one of the island's best Mai Tai cocktails and Ola, making the most of local produce.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Hot tub
  • Kids Club
  • Children's Pool
  • Room Service
  • Safety Deposit Box
  • Evening Entertainment
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access

Where is it

On Oahu’s north shore, along 5 miles of secluded coastline. Adjacent is Kuilima Cove, protected by a reef from ocean swells and a prime site for snorkelling and swimming. Waimea Falls Park is 5 miles with Dole Plantation slightly further at 15 miles.

Hotel information

375 guest rooms and 26 suites on 6 floors in 1 building. All rooms with air-conditioning, satellite TV with pay-per-view films, telephone, WiFi*, tea/coffee-making facilities, safe, hairdryer, iron and board. Partial Ocean View Rooms have 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Ocean View Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Deluxe Ocean View Rooms are newly renovated with an expansive ocean view, with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Vista Level Ocean View Rooms are on the 6th floor with access to private club service which includes daily continental breakfast and afternoon snacks, guaranteed one-hour late checkout at noon, full day use of snorkelling equipment and more. They have a deep-soaker bathtub and 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Family Suite Ocean View offers a large living area with a sleeper sofa, a wet bar and sitting area. They have 1 king-size bed, sleeping maximum 3 adults.

Ocean View Junior Suites are located at the end of each hotel wing and have a private lanai with 1 king-size bed and a sleeper sofa or 2 queen-size beds and a sleeper sofa, sleeping maximum 5 adults.

Pa'akai, North Shore Ku la Grille, Hang Ten Bar & Grill, Bay club with big screens, Ola (eclectic blend of Hawaiian fare with flavours from around the world), Lei Lei’s Bar & Grill. Swimming pool complex, with children’s section and hot tubs. Fitness centre. Spa Luana*. 2 Championship 18-hole golf courses*, tennis court. Snorkelling (use of snorkel equipment included for two people, 1 hour per day). Horseback riding*, hiking and mountain bike trails. Keiki Turtle Club* (5-12 years). Laundry/dry-cleaning service*. Concierge. 24-hour front desk. Room service available*. Self-parking included within resort fee. Valet parking $10 plus tax per day (payable locally, subject to change).

Resort fee from $35–$50 plus tax, per room per night, payable locally (subject to change)

Resort fee includes: - WiFi Internet access in guest room and public areas – Blue-Ray with unlimited film rentals – Go-Pro camera usage – Beats Pill bluetooth speaker use – Unlimited local phone calls – In-room tea and coffee – Access to spa and fitness centre – Snorkelling equipment at Kuilima Cove – $10 daily adventure credit for The Outpost – 1-hour tennis court time per room per day – 10-minute stand-up paddle demo (weather permitting) – Basket of range balls at the Fazio Short Game Area (golf clubs provided) – Live entertainment poolside (excluding special events) – Pool chairs with umbrellas (first come, first served) – Kids 10 years and under eat dinner free at North Shore Kula Grille (with paid adult entree, excluding holidays). Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge

Please note: if 4 passengers or more are travelling, coach transfers are available. If there are less then 4 passengers travelling, a private transfer must be booked instead.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3499)
  • Very good (1274)
  • Average (588)
  • Poor (256)
  • Terrible (177)
Image of the Tripadvisor rating Under impressed

Sep 22, 2019 photomandan Waialua, Hawaii

Stayed at Turtle Bay on the Night of our wedding. Only room left was an ada room so no complaints there regarding the non traditional room/ bathroom. Was definitely not impressed by the customer service though. On check in as we got our room key the lady checking us in never cracked a smile nor did she acknowledge the fact that we just got… Read more
Stayed at Turtle Bay on the Night of our wedding. Only room left was an ada room so no complaints there regarding the non traditional room/ bathroom. Was definitely not impressed by the customer service though. On check in as we got our room key the lady checking us in never cracked a smile nor did she acknowledge the fact that we just got married (my wife was still in her wedding gown). The room view was great as it overlooked Roy’s and that side of T Bay. Unfortunately no bath robes were provided in the room which I thought was odd for a $400 a night room. The biggest thing though that I was disappointed with was again customer service/ never even got a card from T Bay to acknowledge the fact that we were spending our wedding night there. The valet guys weren’t very nice either. They didn’t acknowledge the fact that we were standing right there as they pulled my truck up. So I had to go ask again for my keys and say hey guys that’s my truck you just drove up can I get my keys. Just no personal service at all. I’m actually bummed I tipped them, cause they were kinda agro. Again not nice, no smiles to be had. I get it that they’re probably over tourists but it’s their job to be nice especially when I’m just trying to be nice to them. We live in Waialua on the North Shore and now I kinda feel bad for tourists who have to get treated like how I was treated at T Bay. Read less
Image of the Tripadvisor rating Cottage made a big resort feel private

Sep 21, 2019 Fran S

Hearing the waves crashing just outside our door was unforgettable. The private balcony and yard with hammock and beach access made it feel like we were in our own home. The resort itself is large, and we were not impressed with the big lobby and breakfast buffet, nor did we use the pools. But we loved the binoculars on the cottage and walking… Read more
Hearing the waves crashing just outside our door was unforgettable. The private balcony and yard with hammock and beach access made it feel like we were in our own home. The resort itself is large, and we were not impressed with the big lobby and breakfast buffet, nor did we use the pools. But we loved the binoculars on the cottage and walking along the beach to the famous banyan tree and the historical pillbox used during military times. Read less
Image of the Tripadvisor rating Turtle Bay is good.

Sep 21, 2019 Christy G Glendale, California

I wouldn't call it great. But it's pretty damn good. Older hotel, and it's feeling it's age in some places, but overall, you're going to be paying resort prices for the best resort on the North Shore of Oahu.
Image of the Tripadvisor rating The perfect anniversary trip

Sep 21, 2019 P6920QEchristopherh Indianapolis, Indiana

Staying Turtle Bay was the best decision about our trip to Hawaii. The resort embodied perfection; the staff was fantastic, activities were vast, food was wonderful and the sights were breathtaking. This is a resort where they pay attention to every little detail in order to stand out....make a good decision today, and stay at Turtle Bay!
Image of the Tripadvisor rating Well below expectations. Save your cash

Sep 20, 2019 MissClancy Sydney, Australia

Overpriced. Food average. Restaurants closed two days of the week, the bar closed one day of the week. We were there for three days and couldnt access these facilities. No other facilities were explained to us upon arrival or at any time during our stay. You cannot keep snorkeling equipment past 4:30 in the afternoon..you have to return every day.… Read more
Overpriced. Food average. Restaurants closed two days of the week, the bar closed one day of the week. We were there for three days and couldnt access these facilities. No other facilities were explained to us upon arrival or at any time during our stay. You cannot keep snorkeling equipment past 4:30 in the afternoon..you have to return every day. Nice grounds and the room was ok..a bit tired. Read less