Turtle Bay Resort

North Shore, Oahu

The hotel

This 850-acre oasis is the perfect destination for those who want to immerse themselves in Hawaii’s scenic splendour, with plenty of excellent water sports to hand, a world-class spa and some of the best accommodation on the island. The pool complex is quite simply incredible and comes complete with a 70-ft main pool area, two secluded spa tubs, a large children’s pool and an upper-level pool with rock waterfall and 80-ft slide. Sports fans will also appreciate the use of two 18-hole championship golf courses, floodlit tennis courts and a fitness centre. Nearby are legendary surf spots Sunset Beach, the Branzai Pipeline and Waimea Bay so walk on down and enjoy the Beach! If you want to spoil yourselves, the beach cottages are superb, set along the shores of Turtle Bay in clusters of six. Guest rooms and suites are also impressive with every modern amenity included to ensure a supremely comfortable stay. Dining options include 21 Degrees North, where you can enjoy breathtaking views of Turtle Bay from floor-to-ceiling windows whilst feasting on contemporary island cuisine. There’s also Palm Terrace with its exhibition kitchen, Hang Ten Bar & Grill, serving one of the island's best Mai Tai cocktails and Ola, making the most of local produce.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Hot tub
  • Kids Club
  • Children's Pool
  • Room Service
  • Safety Deposit Box
  • Evening Entertainment
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access

Where is it

On Oahu’s north shore, along 5 miles of secluded coastline. Adjacent is Kuilima Cove, protected by a reef from ocean swells and a prime site for snorkelling and swimming. Waimea Falls Park is 5 miles with Dole Plantation slightly further at 15 miles.

Hotel information

375 guest rooms and 26 suites on 6 floors in 1 building. All rooms with air-conditioning, satellite TV with pay-per-view films, telephone, WiFi*, tea/coffee-making facilities, safe, hairdryer, iron and board. Partial Ocean View Rooms have 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Ocean View Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Deluxe Ocean View Rooms are newly renovated with an expansive ocean view, with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Vista Level Ocean View Rooms are on the 6th floor with access to private club service which includes daily continental breakfast and afternoon snacks, guaranteed one-hour late checkout at noon, full day use of snorkelling equipment and more. They have a deep-soaker bathtub and 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Family Suite Ocean View offers a large living area with a sleeper sofa, a wet bar and sitting area. They have 1 king-size bed, sleeping maximum 3 adults.

Ocean View Junior Suites are located at the end of each hotel wing and have a private lanai with 1 king-size bed and a sleeper sofa or 2 queen-size beds and a sleeper sofa, sleeping maximum 5 adults.

Pa'akai, North Shore Ku la Grille, Hang Ten Bar & Grill, Bay club with big screens, Ola (eclectic blend of Hawaiian fare with flavours from around the world), Lei Lei’s Bar & Grill. Swimming pool complex, with children’s section and hot tubs. Fitness centre. Spa Luana*. 2 Championship 18-hole golf courses*, tennis court. Snorkelling (use of snorkel equipment included for two people, 1 hour per day). Horseback riding*, hiking and mountain bike trails. Keiki Turtle Club* (5-12 years). Laundry/dry-cleaning service*. Concierge. 24-hour front desk. Room service available*. Self-parking included within resort fee. Valet parking $10 plus tax per day (payable locally, subject to change).

Resort fee from $35–$50 plus tax, per room per night, payable locally (subject to change)

Resort fee includes: - WiFi Internet access in guest room and public areas – Blue-Ray with unlimited film rentals – Go-Pro camera usage – Beats Pill bluetooth speaker use – Unlimited local phone calls – In-room tea and coffee – Access to spa and fitness centre – Snorkelling equipment at Kuilima Cove – $10 daily adventure credit for The Outpost – 1-hour tennis court time per room per day – 10-minute stand-up paddle demo (weather permitting) – Basket of range balls at the Fazio Short Game Area (golf clubs provided) – Live entertainment poolside (excluding special events) – Pool chairs with umbrellas (first come, first served) – Kids 10 years and under eat dinner free at North Shore Kula Grille (with paid adult entree, excluding holidays). Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge

Please note: if 4 passengers or more are travelling, coach transfers are available. If there are less then 4 passengers travelling, a private transfer must be booked instead.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3674)
  • Very good (1313)
  • Average (617)
  • Poor (276)
  • Terrible (191)
Image of the Tripadvisor rating Turtle Bay Resort

Mar 16, 2021 alexricia Sydney, Australia

Our visit to Turtle Bay coincided with the start of the pandemic. It was our third time to the resort (first time as a family of three) and it was as wonderful as it always is. It’s truly one of my favourite places on the planet and my heart aches for when we might be able to return (from Australia.) 🤙
Image of the Tripadvisor rating Beautiful resort, poor management

Mar 2, 2021 Young2304 Central Lake, Michigan

The resort is beautiful. The rooms are beautiful but each room varies with amenities, many don't have microwaves? The biggest problem I have with the resort is the management. They didn't have my 2 bedroom reservation ready when I arrived, placing me in a temporary 1 bedroom fro 2 days and then placing me in a 3 bedroom that was facing the road.… Read more
The resort is beautiful. The rooms are beautiful but each room varies with amenities, many don't have microwaves? The biggest problem I have with the resort is the management. They didn't have my 2 bedroom reservation ready when I arrived, placing me in a temporary 1 bedroom fro 2 days and then placing me in a 3 bedroom that was facing the road. The unit was very nice but the road was very noisey. I booked two weeks and asked to be moved away from the road. They agreed to move me and then said they couldn't. Then I asked after my 1st week was complete and they agreed to move me and then told me the next day I had to move back to the noisey unit. I asked to speak to a supervisor and was refused that and instead was pleaded with to agree to move. After asking to speak to the supervisor several times, I raised my voice to see if that would work, and it did. But I felt horrible having to do that, just to speak to a supervisor. That supervisor told me the owner of the unit decided to come in for the weekend so I needed to move. That is not a good way to treat a tourist client who has paid. The supervisor refused to give me any kind of compensation for moving and demanded I move. I pointed out several instances where I was patient with the staff, and the issues where they fell short of their words, and agreed to move because what else choice would I have? I packed up half of the unit, placing my items out in the hallway and was contacted back 10 minutes later and told I didn't have to move. A few hours later, the WIFI stopped working and the air conditioner is broken. I informed the housekeeping staff yesterday and still have not seen anyone to fix the air conditioner today. It's very frustrating. Read less
Image of the Tripadvisor rating Beautiful horseback trail ride

Feb 15, 2021 Guide532897

We live in Hawaii but took our daughter for her first horseback ride for 2021 Valentine’s Day and it was the best ever!! Rol was super friendly, informative and kept checking back on all of us throughout the ride. The horses were beautiful and looked very well taken cared of!! I would highly recommend The Stables at Turtle Bay Resort if you’re… Read more
We live in Hawaii but took our daughter for her first horseback ride for 2021 Valentine’s Day and it was the best ever!! Rol was super friendly, informative and kept checking back on all of us throughout the ride. The horses were beautiful and looked very well taken cared of!! I would highly recommend The Stables at Turtle Bay Resort if you’re looking for a beautiful beach side horseback ride. Thanks for helping us make our daughters day very special!! Read less
Image of the Tripadvisor rating BEAUTIFUL PROPERTY! STAFF TRIES TO SCAM YOU!!

Feb 2, 2021 LaurenJ1803

I highly recommend having a spanish speaker with you! Change your money to pesos they overcharge if u dnt as a whole country. If you get the mandatory meal plan (lunch & dinner only.) here its only a small portion of food from the menu you can get but they do not tell you that! AND you only get 1 drink with dinner! They charged us when wen 1st go… Read more
I highly recommend having a spanish speaker with you! Change your money to pesos they overcharge if u dnt as a whole country. If you get the mandatory meal plan (lunch & dinner only.) here its only a small portion of food from the menu you can get but they do not tell you that! AND you only get 1 drink with dinner! They charged us when wen 1st go there for our meal plan and housekeeping fee, which they didnt clean 3 out of the 7 days we stayed smh. Then wen we were checking out they said we had to pay an additional almost $300 cause they didnt charge us for 1 night of meal plan and housekeeping. Since we told them they didnt even clean out room the day before they charged us $100 for the meal plan. Then at dinner 1 night me and my bf ordered food from our "special menu" as they put. I ordered steak and he ordered seafood paella both on our menu, they tried to make us pay $30 for the steak saying the paella was for 2 people! Room was nice but old, had mildew smell. Had full kitchen so we went to the local market for breakfast food, pool was decent. Resort was a lil crowed over the weekend but during the week we had the pools and beach to ourself. No activities to do at this place either, its literally jus 2 pools, nice beach views and the rooms. TOTAL SCAM DO NOT DO IT! Read less
Image of the Tripadvisor rating Priesto’s 21st

Oct 19, 2020 735dami

Came for the boy’s 21st. Did not disappoint. Look how happy this man is. All because of Aiva and his amazing service. Recommend it endlessly and would definitely urge people to come and smash the espresso martinis.