Aria Resort and Casino

This is our first time at the Aria; our reservations made by a family member on a "special deal". $290 first night, then $116 for nights two and three. We were in room 18-105 facing Harmon Dr and the Cosmopolitan Hotel. The room was comfortable and clean enough, though not spotless. The bathroom was large, but had an awkward plan with a frosted glass door to the toilet area (weird and not much for privacy when two people are using the bathroom). The pump-type soap and lotion dispensers on the counter made it difficult to arrange other toiletries because the soap and lotion would leak onto the counter. But all of this was easily forgiven. What was not forgivable was the deafeningly loud music and DJ coming from the Marquis Nightclub at the Cosmopolitan hotel across the street and 18 floors below (about 500 feet). The party started at 10:30pm and went until almost 3am. It was so loud that earplugs AND turning on the A/C fan didn't help. The bass simply rattled right through the windows and walls. It was absolutely impossible to sleep at all. But... we figured it was Saturday and tomorrow night should be better. Sunday morning we reserved two pool lounge chairs for $75 each to guarantee we were in the shade (it was over 100 degrees the entire time we were in Las Vegas). The loungers were nice and were in a good location and, other than being pricey for a lounger, two small bottles of water in ice, they worked out well. But, while we were at the pool that day we saw many opportunities to get the first-come first-serve free loungers in the shade throughout the day, so that's what we did on Monday. Sunday night the party started at 10:30pm and went until 2:15am -- same deafening music, same deafeningly obnoxious DJ. I called the front desk after midnight and they said, "Oh yeah, that's the Marquis Nightclub at the Cosmopolitan. They're open Fri-Sun from 10:30pm until whenever." I went downstairs in the morning and got many sympathetic looks from the front-desk clerk -- and as I had finally read on other TripAdvisor reviews I see that this has been an issue with the Aria and the other neighboring hotels for 10 YEARS since 2014! I never checked the reviews because the reservations were made for us, but what a lousy way to be introduced to a new hotel! The front-desk offered to waive the $50 per night resort fees (and the 12% tax levied on the resort fees!), so we were refunded about $170 for our 8 hours of sleep over two nights. In general, everything about the Aria -- the food, the pool amenities, the shops, and the parking ($35 valet, $40 weekends, $18 self-park), is overpriced and low quality. And finally, resort fees are the reason why I won't ever again stay in any Las Vegas hotel that collects them, including all MGM, Harrahs, and Caesars properties and several others on and off the strip. Resort fees only exist is so that the hotels to tease customers with lower rates, only to add on the resort fee at checkout, usually between $35 and $55 per night. There are still many LV hotels that do not charge resort fees -- these properties will get my business in the future. If you're going to stay at the Aria here are two tips that may help: 1. Get a room that does NOT face the Cosmopolitan Hotel. If they can't guarantee this, then you do not want to stay here if you want to get any sleep. 2. If you want to sit by the pool with shade, go there at 9am when the pool opens. The loungers closest to the building underneath the palm trees are shadiest and there are a few the receive shade all day long. 3. If you don't want to mortgage your home, don't buy food or drinks inside the Aria. Water, snacks, food, sandwiches, etc are available at the CVS which is a 5-minute walk south on LV Blvd. Read less

Hadn’t stayed at Aria since they first opened. Excellent property. We had a Sky Suite. Check in was fast and the VIP lounge access with Sky Suite was superb. Cold drinks, coffee, water, light snacks throughout the day. Our room was well appointed and spotless. Housekeeping came every day and special request for extra towels, shampoo, mouthwash were met with speed and courtesy. Definitely will stay again. Casino floor is spacious and drink service was prompt. We normally stay at Bellagio but the foot traffic there has become unbearable for us. Just too crowded. Aria has a very wide availability of restaurants from low price to high end. The food court allows room charges as well. Read less