Chatham Bars Inn

The room decor was in great condition and much appreciate. However, at $1,400/night we were expecting room 4 to have a reasonable amount of sound insulation re the room immediately above us. It didn’t appear that the hotel was full and yet a guest was placed in the room above us in the “main house” and we heard EVERY STOMP and CREAK until 11p and it all started up again at 6am! We were also surprised that what was advertised as a private patio had a pathway through, it accessible to all guests on that floor. And we definitely had someone strolling back and forth through our patio. Housekeeping services were also unreliable. Read less

I have to start by saying this is the most I have ever paid for a two night stay at a hotel so I set a very high bar.. 2400 for two nights is not a norm for us. I just decided to splurge this time and have mixed feelings about it. I waited until the last minute to commit because we were visiting the Sunday and Monday after the 4th of July and I thought the price would go down.. It did not…The town of Chatham is lovely, beautiful flowers everywhere lovely coastline. The hotel was packed, the front desk people were put out at all times until checkout, the pool felt like a Disney Cruise, no chairs available and dirty glasses left behind. We are in our early 60s so maybe this is a better property for young families who are lucky enough to pay top dollar.. Thankfully we moved to the beach where things were much more peaceful. The waiters and staff were so nice the entire visit. The live music at the nightly happy hour saved us so lovely and talented.. Our room was tiny and the bathroom had no space to spread out, I had hoped at 1200 a night we might have a separate shower and tub but not this time. The housekeeping was very nice to clean our room soon after I asked however there was sand in the tub after the room cleaning which was disappointing …I just think it is good to know that you are paying for the beautiful water view and flowers not the luxury of the room or any effort from the front desk team.. When I asked about a newspaper I was told I could purchase one in the gift shop…. I would have been so happy at half the price but maybe I am dreaming… Read less

While I grew up eating and visiting at CBI, this was my first stay at the resort. We went to celebrate our one year anniversary after having our rehearsal dinner with CBI Farm last year. We were so happy with our entire experience. The staff at CBI were extremely friendly and attentive to us whether we were checking in, at the beach or enjoying one of their restaurants. We stayed in the cottages which was a real treat to be able to look out on the bay from our back deck to watch the boats and seals pass through surrounded by beautiful hydrangeas! The rooms are immaculate and the entire property highlights the beautiful architecture that the Cape is known for. I'd recommend CBI to anyone looking to enjoy the Cape for what it's best known for! I would also highly recommend the CBI Farm experience on Wednesdays - a truly special event for farm to table dining in one of the most beautiful locations on Cape Cod. We can't wait to go back again next year! Read less

While Chatham bars inn is a beautiful hotel with a great location, the service and price does not match up to expectations. We had several issues while at this hotel. 1) our room was extremely tiny and was situated right next to the ac unit outside (which would kick on constantly and was extremely loud, it was so hard to sleep with the noise). Our room was also infested with ants! Absolutely disgusting. To pay well over 1k/night and get a room like this was such a disappointment. We are part of the Lexus rewards program so they were supposed to upgrade us to another room if possible. They claimed because we were staying so long they couldn’t upgrade us, even though I saw rooms available online during the time we were staying there. Just seemed like the staff didn’t want to try. 2) also because we are part of the Lexus reward program, we were to receive “2 continental breakfasts daily”. We tried to find what that meant online and there was nothing so we asked the staff and they told us that we could pick whatever we wanted for breakfast on the menu or get the buffet. We chose the buffet each day because it was included. When it came time to check out they charged us for our breakfast and when asked about it stated that they only allow $50 total for breakfast, so we were charged for the remaining balance. First of all, there are barely any menu items that would have been $50 for 2 people. We also would not have eaten at the buffet every day had the staff member not told us it was included. When we argued they refused to adjust it which again, is so ridiculous when the cost at this hotel is so high. The staff here just does not care. 3) when we arrived at the hotel at 4 for check in our room wasn’t ready even though that’s the check in time listed. It took 45 minutes after check in time for the room to be ready. Again not acceptable for a “luxury” resort. Housekeeping also was a disaster. Our room would barely be cleaned, they wouldn’t replace our drinking glasses and the room just felt dirty. We drove 16 hours to come to this hotel, and were extremely dissatisfied with both the hotel and the service. The grounds are beautiful, but save yourself thousands of dollars and just come here for dinner like most people do. Not worth staying here for the prices. Read less