Chatham Bars Inn

Cape Cod, New England

The hotel

Greeting guests since 1914, Chatham Bars Inn is a world-famous turn-of-the-century Cape Cod landmark. With public rooms returned to their original grandeur, it’s a fabulous place to enjoy a very comfortable stay, just minutes from the picture-perfect streets of Chatham itself. Overlooking a private stretch of golden beach, we highly recommend upgrading to take advantage of stunning ocean views – watching the waves come gently rolling in across the sand is nothing short of bliss! Also highly recommended is a trip to the spa – very Zen-like in atmosphere, it’s an oasis of peace and calm, complete with an outdoor relaxation pool and Vichy Shower Room. Choose from treatments such as Summer at the Shore and Citrus Sunset, guaranteed to chase your cares away. Whilst adults are at play, children will be having fun too at their very own kids' clubs. Beach Buddies is for younger children and The Clam Diggers is for those slightly older. Both offer an exciting array of activities including swimming lessons, tennis, sailing and themed parties. There’s plenty to do in the immediate area but not to be missed is a trip to Outer Beach, conveniently reached by complimentary shuttle and hailed as one of the most beautiful barrier beaches in the world! There are also lobstering cruises to join or hire a bike and cycle (rentals available nearby) the Cape Cod Rail Trail – 35 miles long, it winds its way through some very charming towns and villages.

Amenities

  • Spa
  • Swimming Pool
  • Kids Club
  • Room Service
  • Laundry Service
  • Internet Access
  • Tennis
  • Bicycle Rental
  • Restaurant

Where is it

Overlooking Pleasant Bay and the Atlantic Ocean, just a short stroll from Chatham. Transfer time from Boston Logan International Airport: 1 hour 30 minutes.

Hotel information

All rooms are air-conditioned and have cable TV, telephone, complimentary WiFi, mini-bar*, Nespresso coffee maker, bathrobes, slippers, safe and hairdryer. Deluxe Cottage Rooms are located behind the Main Inn with either 1 king-size bed or 2 queen-size beds plus rollaway bed if required, sleeping maximum 5 adults or 2 adults and 3 children.

Ocean View Cottage Rooms with 1 king-size bed or 2 queen-size beds plus rollaway bed if required, sleeping maximum 5 adults (no children under 16).

Deluxe Cottage Suites have a separate living room for additional space, with 1 king-size bed or 2 queen-size beds plus rollaway red if required, sleeping maximum 5 adults or 2 adults and 3 children.

Spa Suites for adults only (18+) with sauna, steam shower, Bose sound system, jetted tub and either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Stars (premier steak restaurant). The Sacred Cod (seafood restaurant). The Beach House (oceanfront dining). The Veranda (light fare and cocktails). South Lounge (afternoon tea). Harbour View Room (open seasonally, intimate and romantic). Outdoor heated swimming pool. Fitness centre. Spa* with wet and dry treatment rooms, Vichy shower room and outdoor relaxation pool. Classic clay tennis courts. Croquet lawn. 18-hole golf courses nearby*. Nature and beach walks. Beach Buddies kids' club* (4-7 years) and The Clam Diggers kids' club* (8-12 years, Jul-Aug). Room service*. Complimentary WiFi. Laundry/dry-cleaning service*. 24-hour front desk. Free valet parking.

*Denotes local charge.

Please note: Children under 16 are not allocated in Ocean View Rooms.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1410)
  • Very good (345)
  • Average (169)
  • Poor (108)
  • Terrible (62)
Image of the Tripadvisor rating Th Ultimate Bait and Switch

Aug 14, 2019 Casey H Seattle, Washington, United States

I was really concerned after reading the reviews of poor service and other experiences but decided to stay anyways. I was concerned they weren't able to email pictures of the room we booked that cost over $1600 a night but could email pictures of the crib for our baby. The room wasn't as 'advertised', the service is a bunch of people on a J1 visa… Read more
I was really concerned after reading the reviews of poor service and other experiences but decided to stay anyways. I was concerned they weren't able to email pictures of the room we booked that cost over $1600 a night but could email pictures of the crib for our baby. The room wasn't as 'advertised', the service is a bunch of people on a J1 visa from all over the world that have no clue whats' going on or are 'customer service' minded. It's impossible to find management or anyone of any responsibility. When booking events a concierge, they told us one price, then at the end charged us 100times more. We had to pay in full for our stay then mid-stay, charged my credit card for a new tax that was not known or agreed upon and now there is no one but an accounting voicemail to reconcile it. The resort is on beautiful grounds but I would high highly take into consideration if anything goes wrong, which is will, it's impossible to resolve anything or find someone to take responsibility. I would not recommend staying here. Read less
Image of the Tripadvisor rating When will they finally get it right?

Aug 14, 2019 Travel01Girl massachusetts

My family and I have been guests at CBI for the past 20 plus years. We started going regularly when our children were quite young. It's always had its shortcomings but we absolutely love the location and the views are spectacular. In my humble opinion, the resort has been on a steady decline for the last 5 years. They used to operate a fun trolley… Read more
My family and I have been guests at CBI for the past 20 plus years. We started going regularly when our children were quite young. It's always had its shortcomings but we absolutely love the location and the views are spectacular. In my humble opinion, the resort has been on a steady decline for the last 5 years. They used to operate a fun trolley service, no more. They still offer a car service to and from town for dinner etc.. They used to have some "rules" at the pool such as no floats etc. which is critically important given the size of the pool versus the explosive number of guests using it during the summer season. No more, now everything goes.The hot tub used to be restricted to guests 13 years and older but now BABIES are allowed in the hot tub with their parents. The resort NEEDS another pool, such as an adult pool because they cannot accommodate all of their guests during peak season. During our recent stay pool attendants were dragging chairs and umbrellas from storage areas and literally boxing in guests with rows and rows of chairs. It was quite honestly a circus and definitely not relaxing. You wait a very long time for drinks and food and the billing system is so poor (you do not get a bill to review and sign) and as a result when we checked out we realized that we had been charged for other peoples food and beverages during the week. The other problem is the rooms. For $1300 plus per night, you expect your cottage room to be top notch. Not the case. The room (sold to accommodate 4 people) is truly fit for two. Also, when you book a room for 4 people, you expect that it will comfortably accommodate 4 people and have amenities for 4 people. At check in, we were provided with enough towels for 3 people, a single bathrobe, and shampoo and bath wash for one person. We were also given only two waters. The rooms used to have a makeup mirror, no more. The bathroom didn't even have a single shelf, cabinet or table to hold toiletries. It only had a pedestal sink, not even a vanity so there was not a single spot for toothpaste, shaving cream etc.. Terrible layout. Over the years, when you checked into your room, you received a lovely CBI tote filled with fresh fruit, a platter of cookies, a box of Chatham Candy chocolates and a bottle of wine. It was SO lovely. This year we received a small box of chocolates and that was it. Now lets discuss our $1,300 plus per night view. Our front / bathroom view was of the parking lot. We had a lovely window seat that could of had a small peak of the fish pier and water BUT the bushes were so overgrown you could barely see anything. And through that same window when we looked down, we had a view of a heap of old refrigerator units and broken furniture thrown in a pile (under our window area). What?? So terrible and unacceptable. And this room was a superior room not a standard room which they offer at a lower rate. How can they charge $1,300 plus per night and think its okay to have a literal dumping ground outside of a guest room. And the building air conditioning unit was also right under our window to the other side and was extremely loud and annoying so we could not even open our windows. By the way, at $1300 you don't even have a patio or balcony (although we have stayed in rooms over the years that do). Lastly, you expect your tub and shower to work. Our shower would not turn on, maintenance had to come in. Then our tub filled up to your knees, maintenance had to come in. UGH. I will end on a positive note with some pros (reasons that we have come back): You can enjoy great outdoor dining (light meals / sandwiches) at the Beach Grill Restaurant at night (also open for lunch). During the evening hours, the dining section is restricted to the bar area as the main restaurant is only open to themed dinners (clam bakes etc.) so it can get crowded but worth the wait. Added bonus, the bar staff are so friendly and welcoming. They also have an outdoor veranda where they serve breakfast, lunch, dinner and cocktails. The menu is limited but it is a great spot. There is a boat launch available each day from 10:00 am to 4:00 pm to the outer beach. You can either hop off or stay on and just go for a boat ride. The captain is terrific. It's an amazing way to see the seals up close and it's a great experience. The sunrises over the water are AMAZING and if its low tide you get the added bonus of hundreds of seals basking on the sandbars. So beautiful. Front desk staff are really nice. The grounds are gorgeous but they do need to tend to a lot of overgrowth by the ocean / cottage rooms as many first floor rooms have obstructed views. In summation, we will be hesitant to return as it's very pricey (gets more expensive each year) and a 5 Star resort should not have shortcomings, particularly this many. The "excuse" from the management staff is that it's peak season??! Well, when you are running a "5 star" resort that caters to peak season, you should be prepared to offer exceptional service during that time and not excuses. Management KNOWS the issues (read the reviews and comments by management) but they act as if they are hearing negative comments for the first time. Not cool. And note to the GM ... please take the heap of old and broken refrigeration units by the cottage rooms to the actual dump. It's not only an eyesore, it's a hazard. Read less
Image of the Tripadvisor rating Great views!

Aug 12, 2019 Mobile739032 Dyer, Indiana

This is a beautiful spot! We went for cocktails and the views and it did not disappoint. A must see if you are in Chatham! Drinks are good but pricey, but the views make it worth your while. You could tell the staff (bartenders) are at the tail end of a busy season, but they are well trained & courteous.
Image of the Tripadvisor rating Summer at Chatham

Aug 7, 2019 Jean R Holden

My husband and I was given a gift for a few days at the Chatham Bars Inn. This is one of the finest resorts we've ever stayed at. The staff couldn't please us enough. We didn't want to leave! We will definitely be going back.
Image of the Tripadvisor rating Oh, what a night

Aug 6, 2019 ed m Bellingham, Massachusetts

Ate at the main dining room, Spray, for our anniversary and was very pleased with the evening. Service was extremely attentive and prompt, the food was exquisite,the raw oyster appetizer has set the standard for all others to compare to. We were a party of four and everyone enjoyed their meal. I must say that it is rather pricey, but sometimes you… Read more
Ate at the main dining room, Spray, for our anniversary and was very pleased with the evening. Service was extremely attentive and prompt, the food was exquisite,the raw oyster appetizer has set the standard for all others to compare to. We were a party of four and everyone enjoyed their meal. I must say that it is rather pricey, but sometimes you have to do what you have to do! Read less