Green Harbor Waterfront

Let me tell you about a story of a family that had a bad day and the owners and team of Green Harbor Waterfront Hotel wiped our tears and turned our, what could have been, horrible day into a special delight. __ My name is Stephen and my wife, two kids, their friend, and our Great Dane Izzy, left my families holiday home on Martha’s Vineyard to drive 441 miles back to our primary home in Maryland. After getting off of an early morning ferry, I received a frantic call from my wife Rebecca, “Izzy has to go potty bad.” I kick into action and found the local dog park in Falmouth. But, before we could get to the park, Izzy had an unfortunate accident in the back seat of Rebecca’s Cadillac. We dart into the center of the village and park. I run to the local Walgreens and purchase trash bags, cleaner, paper towels – everything you need to fix a mess. Thank goodness Izzy only had her accident on her bed and our backseat dog cover to prevent these types of things including scratches to the seats. After 45 minutes things were back to “almost” normal because…well…the smell was intoxicating and not in a good way. Rebecca and my youngest did roll the windows down to air out. Rebecca was hot in the collar as no one wants to deal with that before coffee! Next, I say we all need gas. So we drive down Main Street in Falmouth and pull into Intergas. While at Intergas, I first ask my oldest son to go and pump mom’s gas as she is having a bad morning. He pushes back and says he is barefoot. Normally, I would push-push back but for some reason I let it go because I know he broke his flip flops and we needed to purchase another pair on our ride home. Next, I ask his friend to do it. He agreed. I told him to put 93 Octane in Rebecca’s car. He says ok. While at Rebecca’s pump, Rebecca tells the young man to put whatever Stephen said to put into the car. The young man says, “Diesel?” and Rebecca says, “Yea sure whatever!” Pure sarcasm to an adult, but to a teen…it was gospel. 15 gallons later, the young man couldn’t figure out why the gas kept spilling and why he had to force it into the tank! Rebecca noticed and SCREAMED! I ran back and noticed a huge mistake occurred. I asked what happened and I was HOT…I mean so mad I couldn’t speak at Rebecca for playing around at this moment. All I could say was, “Call Nationwide and have them tow us…and leave me alone.” I needed a 5-minute timeout to gather myself!!! Well after 2 hours of waiting the truck came and towed us to Excel Gas & Repair. However, none of his mechanics could work on the car. Sidebar – After waiting two hours, we drove in the truck with a nice driver who thought he was in a Ferrari, not a large flat bead truck – lol. But he was excellent. I told Rebecca to drive my car with the other kids and the dog. So the owner of the shop said we cant get to you until tomorrow, “maybe”! FREAKED… Rebecca started crying and I rubbed her shoulder and said, “Its okay, we need a hotel room.” She called the first place she could find and it was Green Harbor Waterfront Hotel. The nice lady said she accepts any dogs and has availability at $143 per night. I told Rebecca to run and get the room. I waited at the shop. Turns out this was the BEST choice! The staff was EXCELLENT! They helped the boys get into the pool, gave us extra towels, and made sure all our comforts were met. Then, the next morning, we found out our car would be drained and fixed by 3 pm. The nice lady, I am assuming one of the owners, said, “I am not going to charge you for an extra day. You guys already incurred an expense you didn’t expect. Stay as long as you need, I am not going to rent your room.” This spirit after dealing with COVID-19. God bless her. I was almost in tears!!!! Well…the car was not as much as I expected. A fair price…but not painful. I felt this need to bless this hotel and I tipped the staff just shy of a one-night stay and thanked them for all of their compassion and care during this experience. My mother even said she is going visit the hotel so that she and her friends can visit Falmouth before heading over to the Vineyard. This hotel is simply a family friendly, dog loving place with LOADS of charm and a spirit of relaxation. We could not have asked for a better place to be broken down and I thank God every day it was this hotel and not the side of 28 or 95 with a car that had exploded. PS – We also met the most amazing people at the dog park. A teacher, a retired teacher, a realtor, students, and others were some of the nicest people in the world. I mean, no one ever talks to Rebecca and I at the dog Park in Frederick, MD. However, in Falmouth…everyone was simply warm and fun to be around while we had our engine sorted. Bless you guys and have a safe year! Read less

**WARNING - DO NOT COME HERE!!!** What a complete and total scam this entire place is. I arrived for my 3 day vacation with my girlfriend on a Friday night around 10:30pm, retrieved the keys to the room and upon entering the room found the entire carpet soaked, the room smelled of mold and mildew. The air conditioner was leaking, the condenser in the fan above the shower was leaking this yellow fluid all over the tub and bathroom floor. I thought someone pissed on the floor. I took multiple photos of this and requested a refund for this Despicable room. The manager never called me back and I’m currently having my bank fight the charges. I’ll be posting the photos of the room along with the stay information on all social media, internet sites and booking sites. This hotel is a complete SCAM! Look at the filth in the bathroom, I didn’t even wipe the floor. It’s wet and black mold. Read less

This is a very dated motel !! Pro’s .. Has a great location Con’s .. Rooms are musty, not so clean and run down. Boat launch is not really a boat launch(could not launch a boat from it). Had to go to public boat launch about 2 miles away !! The dock is rickety and full of bird droppings ! Barnacles on side of dock did a job on our boat! No way near the value that they charge for rooms!! Never again!! Read less

Overall a great place to kick back and relax with the dogs. Small hitch with reservation, not sure who's end it was on, the hotel or Travelocity, i called the day before arrival to make sure we were booked into a dog friendly room, as it turns out they are all pet friendly (big bonus) the woman on the phone said she had me arriving wednesday, leaving saturday (wrong days) she corrected the dates with no issues. I had booked a beach front room so my older dog (13 years old) would not have to walk very far to the water, she loves to swim, at least she did when she was younger, now she just wades in for a few minutes, it takes alot out of her just walking. Upon arrival we were given keys to a water view room with a bit of a walk down an incline to the water, when I showed the reservation to the clerk and explained that, he rearranged some other reservations and gave us beach front right away, right on the corner next to a short walkway to the water, (the other end was next to set of steep steps that she never would have been able to manage), it was the perfect spot for her and our other pup got to socialize with other doggies that walked past as we sat at the oudoor tables enjoying the weather. The maid even left some extra towels outside our room with a note "for the dogs :)" The rooms are a bit out dated but the staff more than made up for that taking the extra steps to make sure we all, pups included, enjoyed our stay. Will look forward to staying there again. Read less