Sea Crest Beach Hotel

Just finished a stay here. The US is renowned for consistently high standards. The Seacrest is the exception. The staff are great (young and inexperienced, but great) but the standards acceptable to management here are dreadful. Step beyond the foyer and the carpets are a health risk, the stairwells are a crime scene, every door handle is sticky, the lift is inadequate in every way, the restaurant is sub-standard, the menu is very, very, limited and weird (possibly to make it foolproof). None of the resort areas are well designed for families. Most rooms don’t have a terrace or anywhere to dry swimming gear. This hotel is very expensive and all of this is completely inexcusable. Take away the beach and this is an extremely poor motel. You need to; 1. Pay the cleaning staff a lot more and get more of them everywhere 2. Immediately get rid of all the carpets in communal areas 3. Refurbish the much needed stairwells and lifts 4. Change the restaurant menu 5. Be able to serve a breakfast that is atleast as good as pple can make at home 6. Make your seating comfortable everywhere - you are loosing business in the restaurant bar people! 7. Plant up the carpark like the nice firepit area for the many rooms that are looking at cars or diggers or bins 8. Clean the bar area frequently throughout the day 9. Change the stock in the shop for families i.e. basic supplies of toiletries 10. Stop taking function bookings 11. Fix the AC in the restaurant 12. Replace filthy doors, clean the handprints off the glass And finally… 13. Thank your staff repeatedly for facing the public every day when they know the problems - especially Reception The Seacrest has SO much potential and people are prepared to spend money so sort it out and stop letting young families and retirees, with fond memories of old, down! Read less

Horrible experience! Room w/ratteled shutters or roof top.....dirty floors...... caullking tossed in and peeling off the tub. Bartenders were great but the restaurant was ok. One meal was awesome.....the otherwas NOT. Service at the restaurant was horrific. I had to walk to the bar to get my own drinks.....our waiter went MIA. sleeping was very rough......food was decent but service was horrible......Bartenders were great. My guess is they make bank $$ on travellers. I'm from the Cape and went here for a wedding.I figured it was like back in the day... but NOPE! I wouldnt stay here if someone picked up my tab. The amount of $ we spent here was laughable..................... we stay all over Florida and other spots for a fraction of their nonsense. Only good thing was location - thats ALL! Read less

Worst hotel experience ever. Over $600 for a disappointing one night and one day at an overcrowded littered beach where you are shoulder to shoulder with people in chairs. Dining and breakfast had insanely slow service and we were told to be patient with service before we even had a chance to sit down. They could not even provide coffee during the $29 buffet breakfast and I watched several people let the hostess know there was none and she seemed confused as what to do. It took over one hour to get our dinners with no apologies. Dirty bathrooms with at times no soap or toilet paper in main areas. Outdoor pool had tons of gross things floating in it. I get the hotel can be short staffed and we are patient people but Management, if there is any, should be embarrassed. If you want pure disappointment in all areas of your stay, this is the place for you. Read less