Shopaholics will be in seventh heaven at this hotel - it's home to the largest tax-free factory outlet in New England. But that's not all, other amenities include an indoor pool, an outdoor pool, a hot tub and fitness centre, not to mention an excellent restaurant. Over-sized rooms have a modern, contemporary design and come complete with home-from-home amenities like a microwave and fridge. Kids will be in their element here, with a programme of activitites such as movie nights and ice cream socials, and there's even a dedicated zero-entry pool with slides and spray jets.
Amenities
Bar
Ski
Spa
Swimming Pool
Hot tub
Children’s Playground
Free Parking
Safety Deposit Box
Fitness Centre/Gym
Internet Access
Restaurant
Where is it
In the heart of North Conway, New Hampshire. Adjacent to the Settlers Green Outlet Village. 5-minute drive to Cranmore, 45 minutes to Loon, 40 minutes to Bretton Woods and 1 hour to Cannon. Driving time from Boston Logan International Airport: 2 hours 30 minutes.
Hotel information
200 modern and comfortable rooms on 4 floors with 3 lifts. All with air-conditioning, TV, tea/coffee making facilities, fridge, mini-microwave, iron and board, hairdryer and safe. Standard Rooms are 350 sq ft and have 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.
Complimentary full American breakfast. Mountainside Restaurant (open for breakfast and dinner). Mountaiside Tavern (light bites, cocktails and beer). Indoor heated pool and hot tub. Outdoor heated pool, hot tub and sun deck. Outdoor zero-entry kids' pool with slides and spray jets (open seasonally). Fitness centre. Spa*. Sauna. Kid's activities including movie nights, ice cream socials and storytelling. Complimentary WiFi.
* Denotes local charge.
Based on 2297 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (915)
Very good (663)
Average (369)
Poor (188)
Terrible (163)
Convenient for our purpose of the visit - Shopping!
Dec 4, 2024joanna fCumberland Center, Maine
Very comfortable room. The facility is definitely tired, but clean. The staff was friendly and professional. I had reserved a King room, but when we got there, we got two queens. I also didn't expect to have to pay for a continental breakfast - $11 for waffles??
Convenient and well situated
Nov 19, 2024TrailBlazer799010Laval, Canada
Good apple cider!
Coffee and tea in lobby are always appreciated.
Staff are always courteous and friendly.
Well situated for shopping and conveniently located close
to excellent restaurants.
Rooms and hotel grounds well maintained.
Thank you for a very nice stay!
North Conway Grand Hotel
Nov 15, 2024kimber734
Enjoyable and fun. The hotel is located in the White Mountains with breath taking views all through the area. The hotel is located within close walking distance out the back door of the hotel. The staff is extremely helpful and knowledgeable about the are.
Hallmark Christmas Experience
Nov 15, 2024Tammy WRutland, Massachusetts
It was like walking into a Hallmark Christmas movie with the decor and lit fireplace. I hope to go back when there is snow on the ground. The view of the mountain will be gorgeous. Our room had all the amenities including a hot spa tub. The staff was friendly and welcoming.
Pros & Cons
Nov 12, 2024FarAway567993
Choose this due to location! We had chosen this hotel due to the walking distance to outlets and restaurants. We have stayed for the second year in a row for our sisters shopping weekend!
Here are my thoughts-
Pros:
Location!
Pool and hot tub
Friendly staff
Cons:
Outdated a bit
Limited hot water
Restaurant/Bar
Overall, we will likely return…
Read more
Choose this due to location! We had chosen this hotel due to the walking distance to outlets and restaurants. We have stayed for the second year in a row for our sisters shopping weekend!
Here are my thoughts-
Pros:
Location!
Pool and hot tub
Friendly staff
Cons:
Outdated a bit
Limited hot water
Restaurant/Bar
Overall, we will likely return to this property next year for the location and hot tub and pool outdoors
Read less