New York Marriott at the Brooklyn Bridge

Brooklyn, New York

Virgin rating

The hotel

The New York Marriott at the Brooklyn Bridge offers modern accommodation in up-and-coming Brooklyn - enjoy a refreshing combination of modern sophistication and simplicity with more facilities than many Manhattan hotels. Just steps from the East River, there is a subway station nearby with easy, quick connections into the city. The Great Room Bar & Lounge and Brooklyn Pantry are available to you for a range of dining options, or sample Brooklyn's foodie scene by heading out. All of the refurbished rooms are contemporary in style, and some even feature spectacular views of the city skyline and the famed Brooklyn Bridge.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Swimming Pool
  • Close to City Centre

Where is it

Just across the Brooklyn Bridge from Manhattan with easy access into the city. Transfer time from John F. Kennedy International Airport: 50 minutes.

Hotel information

638 rooms. All with air-conditioning, satellite TV with pay-per-view films, video games and players* (available to hire), alarm clock, mini-fridge, tea/coffee-making facilities, safe, bathrobes, iron and board and hairdryer. King Rooms have 1 king-size bed, sleeping maximum 2 adults (3rd adult permitted on a rollaway bed*).

Double Rooms are larger and have 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Skyline View Rooms are 400 sq ft and have views of the skyline and Brooklyn Bridge, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

The Great Room Bar & Lounge (open for dinner). Brooklyn Pantry (sharing plates and snacks, open for breakfast and lunch). Indoor swimming pool. Whirlpool. LIVunltd spa*. Fitness centre. Laundry services*. Barber*. Beauty shop*. Concierge. Babysitting service*. Complimentary WiFi in lobby and public areas. Valet parking $50 plus tax, per day (payable locally, subject to change).

*Denotes local charge.

One person must be aged 18 years and over in each room at check-in.

Please note: rollaway beds are $30 per night (payable locally, subject to change).

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (465)
  • Very good (236)
  • Average (105)
  • Poor (44)
  • Terrible (36)
Image of the Tripadvisor rating I am a fan of Marriott hotels, but this visit we had some issues

May 19, 2022 LpovdxboPpppppppppp

The faucet on the tub was very loose, not fully attached to the wall. The door was very difficult to open. In fact, only one of the three adults in the room was ever able to get it open from the outside. When I arrived, I learned there was a gift bag for us that we could get from the bellman. I waited 15 minutes for the bellman, but he never… Read more
The faucet on the tub was very loose, not fully attached to the wall. The door was very difficult to open. In fact, only one of the three adults in the room was ever able to get it open from the outside. When I arrived, I learned there was a gift bag for us that we could get from the bellman. I waited 15 minutes for the bellman, but he never came. I went back to the reception area, where someone said she would get the gift bag up to our room in 15 mins. After an hour waiting, I called down and said I was wondering whether we would be getting the bag that evening because we were preparing to go to bed. I was told that someone would be up right away. No one came. The next day I went to reception and asked about the bag. I was told the bag would be left in our room. We never got it. The next day, I asked again and was told to wait at the bellman’s desk. I waited 15 mins. No one came. Eventually, we were able to get the gift bag. We ordered a crib in advance. On the day of the reservation, my daughter and I both called to confirm the crib because my daughter was arriving very late and wanted to be able to put her baby to bed right away. There was no crib in the room. We did get one very quickly. Read less
Image of the Tripadvisor rating Nice Hotel, Lack Benefits for an Elite Members

May 6, 2022 PeterFNYNC Greensboro, North Carolina

As a Platinum Elite Bonvoy member I expected more. The good: nice hotel, comfortable / modern rooms and quiet in far tower. Close to subway lines and easy to get into lower Manhattan and other parts of Brooklyn. Walking to some restaurants including Junior's Restaurant & Bakery (great cheesecake). The bad: $25 "destination fee"???? … Read more
As a Platinum Elite Bonvoy member I expected more. The good: nice hotel, comfortable / modern rooms and quiet in far tower. Close to subway lines and easy to get into lower Manhattan and other parts of Brooklyn. Walking to some restaurants including Junior's Restaurant & Bakery (great cheesecake). The bad: $25 "destination fee"???? Ridiculous. Can be used at the restaurant (was not open when I was there) and the coffee shop (which was decent). But I am a Platinum Elite member, I should get breakfast credit anyway. You can also get a one time Lyft credit (which I had to ask for and did not work in the app). Three nights - $75 - 3 cups of coffee and 6 pastries. Marriott is going to lose business treating Elites this way. Read less
Image of the Tripadvisor rating Bad Service w/ $25 Per Day Destination/Resort Fee

May 1, 2022 mimsteroo888 San Diego, California

This hotel is a joke. 😭 Stay somewhere else. To top off the joke, they also charge a $25 per day destination/resort fee. Nothing about this hotel comes close to being a destination/resort. You have to beg the front desk for bottled water every day. Staff were apathetic and seemed annoyed at any questions. During peak hours, front desk was… Read more
This hotel is a joke. 😭 Stay somewhere else. To top off the joke, they also charge a $25 per day destination/resort fee. Nothing about this hotel comes close to being a destination/resort. You have to beg the front desk for bottled water every day. Staff were apathetic and seemed annoyed at any questions. During peak hours, front desk was unstaffed with a long line. No room service and food seemed to be limited to a coffee shop open only in the mornings. Read less
Image of the Tripadvisor rating Excellent Desk Staff -> Beverly B.

Apr 24, 2022 Relax213606 Olympia, Washington

My wife and I arrived early in the morning. Beverly was able to not only get use into a room several hours before normal check-in to give an opportunity to get some rest after a long cross-country flight but she worked magic go get us into a king size bed for our stay.
Image of the Tripadvisor rating Staff set this Marriott apart

Apr 24, 2022 Amelie-Mellow Ottawa, Canada

I had a good stay at The NY Marriott at the BK Bridge. There was an issue with my reservation and Jeffrey at the front desk took every avenue possible to find a resolution. He made me feel like he had all the time in the world to help me sort out the issue, offered me water and reassured me everything would be ok until we ultimately found a… Read more
I had a good stay at The NY Marriott at the BK Bridge. There was an issue with my reservation and Jeffrey at the front desk took every avenue possible to find a resolution. He made me feel like he had all the time in the world to help me sort out the issue, offered me water and reassured me everything would be ok until we ultimately found a resolution. A heartfelt thank you to Jeffrey from the front-of-house team. On-Site Restaurant - open Thursday-Sunday for drinks and dinner. You can also purchase breakfast and coffee every morning from 6:30-10:30 am The dinner menu had standard bar fare - chicken wings, burgers and fries, salads, a cheese plate and dessert. I must say, was pleasantly surprised by the quality of the food. The gym - on the fourth floor is well equipped. Cardio machines - Peloton, Recumbent Bikes, Treadmills, and Elliptical. Also has free weights - they are missing some of the pairs (e.g. 25lbs jumps to 35lbs, missing the 30lbs), while other weights have multiple pairs. You can also use the weight machines - all your standards are there: Chest / Shoulder / Leg press, Leg Extension / Curl, Back Row / Delt machine. The pool and hot tubs were closed but I was told they would be open in June. The room is super spacious, which for NY is a rarity! The space could have been better appointed. There was lots of wasted space which could have been used to have a dresser with drawers. There wasn't enough space to put away my clothes, whether I hung or folded them. My colleagues also encountered the same situation. It also missed some of the small toiletries I was expecting - shower cap, q-tips, cotton swabs. I appreciated that the remote control was sanitized and bagged, remote controls tend to be invisibly filthy! One neat thing I also liked was that Netflix, YouTube and Showtime are built into the TV - so you can log into your Netflix account and watch your shows as you would do at home. The desk was a good size, the chair wouldn't have been a good fit for working for an extended period of time. It was a bit flimsy. I stayed on the 7th floor and could hear the street traffic (car horns, ambulances, etc), a colleague stayed on the 17th and had the same issue. Be prepared for NY sounds seeping into your room. To be expected in a big city - made some of my business calls interesting competing with the city sounds. Complimentary WiFi is available to Marriott Bonvoy members and I found it was a good speed for a complementary offering. Overall it was a good stay - and for people doing business in Brooklyn, I would certainly recommend staying here. I will also add that this hotel is conveniently located close to a number of Subway stops which makes getting into Manhattan a breeze. Read less