New York Marriott at the Brooklyn Bridge

Brooklyn, New York

The hotel

The New York Marriott at the Brooklyn Bridge offers modern accommodation in up-and-coming Brooklyn - enjoy a refreshing combination of modern sophistication and simplicity with more facilities than many Manhattan hotels. Just steps from the East River, there is a subway station nearby with easy, quick connections into the city. The Great Room Bar & Lounge and Brooklyn Pantry are available to you for a range of dining options, or sample Brooklyn's foodie scene by heading out. All of the refurbished rooms are contemporary in style, and some even feature spectacular views of the city skyline and the famed Brooklyn Bridge.

Amenities

  • Bar
  • Swimming Pool
  • Room Service
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Just across the Brooklyn Bridge from Manhattan with easy access into the city. Transfer time from John F. Kennedy International Airport: 50 minutes.

Hotel information

638 rooms. All with air-conditioning, satellite TV with pay-per-view films, video games and players* (available to hire), alarm clock, mini-fridge, tea/coffee-making facilities, safe, bathrobes, iron and board and hairdryer. King Rooms have 1 king-size bed, sleeping maximum 2 adults (3rd adult permitted on a rollaway bed*).

Double Rooms are larger and have 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Skyline View Rooms are 400 sq ft and have views of the skyline and Brooklyn Bridge, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

The Great Room Bar & Lounge (open for dinner). Brooklyn Pantry (sharing plates and snacks, open for breakfast and lunch). Indoor swimming pool. Whirlpool. LIVunltd spa*. Fitness centre. Laundry services*. Barber*. Beauty shop*. Concierge. Babysitting service*. Complimentary WiFi in lobby and public areas. Valet parking $50 plus tax, per day (payable locally, subject to change).

*Denotes local charge.

One person must be aged 18 years and over in each room at check-in.

Please note: rollaway beds are $30 per night (payable locally, subject to change).

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (449)
  • Very good (231)
  • Average (101)
  • Poor (39)
  • Terrible (30)
Image of the Tripadvisor rating No service, No follow up, Pot smoking in the rooms, non working bathrooom

Jul 29, 2021 Gonzalo d Atlanta, Georgia

Location is good, next to Brooklyn bridge, rooms are ok, beds are comfortable. My room was seemed a bit dated when compared to the pictures online. Now for the issues with the stay. Upon getting to our room, toilet did not flush. We called several times, but no one would pick up the phone (around 9pm). I had to go to the front desk and tell them.… Read more
Location is good, next to Brooklyn bridge, rooms are ok, beds are comfortable. My room was seemed a bit dated when compared to the pictures online. Now for the issues with the stay. Upon getting to our room, toilet did not flush. We called several times, but no one would pick up the phone (around 9pm). I had to go to the front desk and tell them. Technician came, said he fixed it, but looks like the part is old and would get stuck again, over and over. We called again, but no answer. So each time we used the toilet, we had to lift the lid of the tank, push the valve into place, so the tank would fill up. When we went to sleep, our neighbors put some music, which was not too load, but then began smoking pot. The pungent smell in our room was unbearable, as it seeped under the connecting rooms door. I had to open windows and put a towel on the floor, but it was useless. I called several times, and again, no answer. It was midnight, so I did not want to go in my pajamas to the front desk. By exhaustion, I fell asleep around 1:30, just to be woken up at am by some very loud alarm from the connecting room. Again tried calling front desk, and nothing. At about 10 am, the pot smoking fest was back. At which point I went to the front desk and explained the issues. They apologized and said they would send someone, and they would credit me some miles as a gesture. When returning to my room, I saw housekeeping in the room next to mine. I entered and mentioned the issue about the pot smoking. Thankfully I did that, because they thought the smell came from my room. Had I not told the front desk about it, I would probably would have been charged for cleaning fees on top of all the above mentioned issues. Additionally, as a Platinum member, I requested the night before a 4pm checkout, and they programmed our keys accordingly. At 11am, I get a call from housekeeping telling me I was checking out today, and why i had not left the room. I explained the above to them. After 10 min, I get a call from Room control. I much more aggressive person told me I had gone down to complain about some issues, and that meant I was supposed to check out. Not sure how she came to that conclusion. She repeatedly told me I was supposed to leave my room by 11, ignoring my explanation about the late check out, stating my complaint to the front desk implied I was checking out immediately. When I finally checked out at the front desk, I was again thanked for my patience, and without asking, they told me again I would see some miles on my account as compensation for all the issues. Finally, during this trip that I have stayed at over 10 hotels in 8 States, I usually get my final bill by email, and a link for feedback. I did not received any of these, and Marriott does not allow to provide feedback without the email link from a confirmed stay. Seems they avoid sending these for stays that may have had issues. Finally, there are no food and beverage options but a coffee and pastry service during the morning, so don't expect most of the bonvoy privileges associated with your status. I would not recommend this place for the price and specially for the lack of service or caring, and rudeness of the room control staff. Read less
Image of the Tripadvisor rating Gym is the best

Jul 22, 2021 robertu976

I spent a recent weekend here and the entire place was amazing. The gym in particular is modern and spacious. I met a friend in the gym and spent quality time together in the sauna. I will definitely come back again and soon . . .
Image of the Tripadvisor rating Excellent service, location and amenities.

Jul 21, 2021 l1liddell Maplewood, Minnesota

My week long stay at this Marriott was outstanding. The entire staff (from the front door, front desk, housekeeping and management were professional, friendly, knowledgeable and helpful. Lenny (M Club) was a true delight to have breakfast with each morning! It was wonderful to chat with all the staff as they provided area information, water,… Read more
My week long stay at this Marriott was outstanding. The entire staff (from the front door, front desk, housekeeping and management were professional, friendly, knowledgeable and helpful. Lenny (M Club) was a true delight to have breakfast with each morning! It was wonderful to chat with all the staff as they provided area information, water, directions, tips and recommendations. The location is very convenient for walking to the bridge, restaurants, parks and the waterfront. The room was clean and comfortable and the elevators had little to no wait time even though the hotel was busy. Mr. Ibrahim (GM) you truly have a gem here and I appreciate our conversations. I will definitely be back soon! Read less
Image of the Tripadvisor rating nice people, nice place

Jul 13, 2021 noTillary

The staff is professional, polite, and they manage a wonderful building. They were a breath of fresh air after getting screwed by the people at the Tillary. The Tillary cancelled our reservation with no notice, no apology, no explanation, while the Marriott offered a first-rate experience.
Image of the Tripadvisor rating 4th of July at Brooklyn Bridge Park

Jul 10, 2021 Happytravelinfamily New York City, New York

Great location - clean recently renovated rooms. We stayed overnight on the 4th of July and had a nice dinner in Brooklyn Bridge Park. Club Lounge is not open on the weekends but is open during the week. The staff at the hotel and in the club lounge are very nice and helpful.