New York Marriott at the Brooklyn Bridge

We stayed at this hotel for 5 nights in July. The staff were welcoming and very efficient from the moment we arrived. We travel a great deal and it is rare to find a hotel where the staff appear to be so happy and eager to please. The hotel is well located and the rooms are very comfortable and what you would expect from a newly renovated Marriott property. What made our stay so enjoyable was the positive attitude we experienced from the front doorman, to the front desk staff to the hotel manager. Of special mention is Yahira at the front desk and Santosh ( director of operations). We will most definitely be back to this hotel whenever staying in Brooklyn. Read less

This past 4th of July I had the great honor to attend the wedding of a cherished family member. As such I now consider it so fortunate that the block of rooms where at the NY Marriott at the Brooklyn Bridge. Fortunate because I got the opportunity to meet a thoughtful outstanding member of Team Marriott. Her name is Casey Fitzgerald and she is my shinning Star because she went out of her way to accommodate my dietary needs as I must be Gluten Free for health reasons. She spoke direct with the Head Chef and was able to get me and off the menu breakfast without so much of an after thought. Casey treated me like a real person and that is very refreshing as in our world today often making a request for GF Food is met with various levels of disdain. Now here is the even cooler part this last week was Casey's first week! Yes, first week! Good gracious the world is only up for someone with this level of caring! I would be remiss to not also express how awesome the whole vibe of this establishment is from all the team members I met. The place was as busy as Grand Central Station but never for a moment did I nor any of the members of wedding group not feel they where totally taken care of on all levels. Oh, yes, I almost forgot, location wise for touring awesome Brooklyn or NYC, via the Brooklyn Bridge, to name just one access point, you absolutely can not make a better choice! Read less

Letter sent to Mrs. Brown-Clarke Dear Mrs. Brown-Clarke, I hope all is well. I just wanted to send a personal note to thank you for your exceptional service last weekend. I've stayed at many hotels over the years and Marriott is my hotel of choice (the only choice I make if given a chance) because of the staff that I encounter at Marriott brands. My favorite Marriott property is the Opera Ambassador in Paris (the staff is amazing and well- it's Paris) but the Brooklyn hotel has become my second favorite- because of you. Thank you for being such an attentive, professional, friendly and welcoming member of the Marriott team. Read less

Stayed at the NY Marriott (Brooklyn Bridge) in late June for 3 nights for a family wedding and have nothing but great things to say about it. The location, just about half a mile from the Brooklyn Bridge, is spectacular. Very walkable to so many things. Room was very nice with comfortable beds, well maintained bathroom, furniture, and carpets. And the staff was very helpful and knowledgeable of the area. Bellhops knew exactly which train went where and greeted us with a smile at each encounter. Good breakfast set up in the M club and regular restaurant as well. Highly recommended if you’re looking for a nice, dependable, beautifully maintained and updated hotel in a great location next time you’re in Brooklyn. Read less