Sheraton Brooklyn New York

Brooklyn, New York

The hotel

When it comes to ‘you-time’, Sheraton Brooklyn New York covers every kind of pleasure: there’s the fitness centre for the health-conscious; the pool and Jacuzzi for the swimmers; the Starbucks® café for the caffeine-hungry; and the rooftop garden for those in need of fresh air – and the odd cocktail. Sitting among the skyscrapers of Brooklyn, the Asian-infused Kimoto Rooftop & Bar gives a nod to the East in its carefully created bar food, curated craft beers, and concocted cocktails. Throw in views over the buzzing district and towards the Statue of Liberty, and you’ll see why it’s one of the hotel’s most popular meeting spots. In fact, it’s the perfect place to head after a day exploring your neighbourhood, which packs in dining, shopping, and entertainment – much of it just a stroll away at City Point Brooklyn.

Amenities

  • Bar
  • Swimming Pool
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In downtown Brooklyn, just a short stroll from the district’s biggest food, shopping, and entertainment hub, City Point Brooklyn. Transfer time from John F.Kennedy International Airport: 25 minutes.

Hotel information

321 rooms and suites, all with air-conditioning, flat-screen TV, tea/coffee maker with Starbucks® coffee, complimentary bottled water, iron and board, bathrobes, hairdryer and safe. Standard Rooms are 216 sq ft with 1 king-size or 2 double beds, sleeping maximum 4 adults.

Club Level Rooms include access to the Club Lounge, and have 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Suites are 440 sq ft and have separate living area, with 1 king-size bed and sofa bed, or 2 double beds, sleeping maximum 4 adults.

Avere Ristorante (Italian menu, open for breakfast, lunch, and dinner). Kimoto Rooftop & Bar (Asian-inspired menu, rooftop restaurant and bar with live DJs in garden terrace, open weekdays for dinner, and weekends for lunch and dinner). Starbucks®. Room service*. Indoor swimming pool. Whirlpool. 24-hour fitness centre. WiFi*. Valet parking $45 plus tax, per day (payable locally, subject to change).

One person must be aged 18 years and over in each room at check-in.

*Denotes local charge.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (424)
  • Very good (560)
  • Average (298)
  • Poor (81)
  • Terrible (103)
Image of the Tripadvisor rating Great Service, Shabby Rooms and Location Next to a Homeless Shelter

Sep 9, 2021 ELee914 San Francisco, California

I was originally booked at the Aloft next door, but got an email a couple days beforehand saying the hotel was "closed due to COVID" (apparently this is code for "we turned our hotel into a homeless shelter and there will be sketchy people smoking cigarettes at all hours outside of the hotel) and my reservation was moved to the Sheraton. Service… Read more
I was originally booked at the Aloft next door, but got an email a couple days beforehand saying the hotel was "closed due to COVID" (apparently this is code for "we turned our hotel into a homeless shelter and there will be sketchy people smoking cigarettes at all hours outside of the hotel) and my reservation was moved to the Sheraton. Service was friendly and well-meaning. The elevators worked well when I was there except when there was some kind of fire panel issue that set off an alarm and shut down all the elevators temporarily. My first room didn't have a working AC. A maintenance guy came, but hours later the room temperature just continued to increase. I called down and a nice gentleman brought up a key to move me to the room across the hallway which had a working AC. However, sadly, the room smelled vaguely of cigarette smoke and had more street noise. Didn't want to push it given I was staying only one night. All in all, I wouldn't return given the location and being next door to a homeless shelter as well as the shoddy rooms, but I really appreciate the staff for trying their best. Read less
Image of the Tripadvisor rating Needs some work

Aug 15, 2021 527amyr Tucson, Arizona

Not great. I only stayed here because I was booked at the Aloft next door which turned out to be closed. I wasn’t notified by Marriott about the closure and the app even asked me to check in, figured it out on my own. 

Room was non-smoking but did smell like smoke. Not much water pressure. No full-length mirror or fridge in the room. Room keys… Read more
Not great. I only stayed here because I was booked at the Aloft next door which turned out to be closed. I wasn’t notified by Marriott about the closure and the app even asked me to check in, figured it out on my own. 

Room was non-smoking but did smell like smoke. Not much water pressure. No full-length mirror or fridge in the room. Room keys kept demagnetizing, even after carrying one in my back pocket all day away from any electronic devices. 

Elevators were terrible. 4 elevators and would wait and wait. On my check- out morning there were people with full luggage carts waiting to load on my floor, so I walked down a few flights. Got on an elevator 3 floors down (they let me squeeze in), went down to the next floor then elevator stopped working. So made the rest of the trip down the stairs, 12 flights total. 

Italian restaurant inside was nice for happy hour, very nice employees. Employees were all very nice, but I wouldn’t stay here again. Read less
Image of the Tripadvisor rating Pay the money go to another hotel

Aug 8, 2021 sdhigbee Louisville, Kentucky

The rooms in this hotel are okay, the staff is nice, but that is about where it ends. The entry to this hotel is under construction and the scaffolding provides shelter to a lot of "activity" and not good activity. The smell of cigarettes and marijuana will knock you down every time you go in and out. The restaurant in this hotel was poor, we… Read more
The rooms in this hotel are okay, the staff is nice, but that is about where it ends. The entry to this hotel is under construction and the scaffolding provides shelter to a lot of "activity" and not good activity. The smell of cigarettes and marijuana will knock you down every time you go in and out. The restaurant in this hotel was poor, we ate there once and were two of the only diners and poor attention and gnats and flies had to constantly be shooed away. I got a hamburger and felt funny after I ate it, I did not get sick but was worried. I had stayed at the Marriott Brooklyn Bridge the week prior but my co-workers said the rooms here were not bad so I joined them the next week. Big mistake, will pay extra to stay somewhere other than here if I am ever in the area again. Read less
Image of the Tripadvisor rating Look forward to stay at the Sheraton again

Aug 5, 2021 dorottyam385

We had a last minute long-term booking and the hotel staff was very helpful to secure that including all the changes we had. Throughout our stay they made sure all our needs has been fulfilled and satisfied. They were all very attentive, polite and accommodating.
Image of the Tripadvisor rating SO many better choices--AVOID HERE

Jun 29, 2021 amluther Chapel Hill, North Carolina

I stay at A LOT of Marriotts each year—101 nights so far this year. Other locations are offering additional benefits in light of Covid restrictions to guests and elites. They're clearly just using Covid as an excuse to be cheap--not to be safe or give better service. • No breakfast option for elites. • Lounge remains closed (others nearby are… Read more
I stay at A LOT of Marriotts each year—101 nights so far this year. Other locations are offering additional benefits in light of Covid restrictions to guests and elites. They're clearly just using Covid as an excuse to be cheap--not to be safe or give better service. • No breakfast option for elites. • Lounge remains closed (others nearby are open). • Starbucks in the lobby closed permanently. • Rooms are dated—no microwave and no fridge. • The restaurant is overpriced even by NYC standards (32.00 for a salad with 4 shrimp). You also can’t charge things to your room. Worst of all? Still more than happy to SELL breakfast to other people. Their response was basically "tough." With so many great options in this area, this one is a hard pass. Read less