Sheraton Brooklyn New York

Brooklyn, New York

The hotel

When it comes to ‘you-time’, Sheraton Brooklyn New York covers every kind of pleasure: there’s the fitness centre for the health-conscious; the pool and Jacuzzi for the swimmers; the Starbucks® café for the caffeine-hungry; and the rooftop garden for those in need of fresh air – and the odd cocktail. Sitting among the skyscrapers of Brooklyn, the Asian-infused Kimoto Rooftop & Bar gives a nod to the East in its carefully created bar food, curated craft beers, and concocted cocktails. Throw in views over the buzzing district and towards the Statue of Liberty, and you’ll see why it’s one of the hotel’s most popular meeting spots. In fact, it’s the perfect place to head after a day exploring your neighbourhood, which packs in dining, shopping, and entertainment – much of it just a stroll away at City Point Brooklyn.

Amenities

  • Bar
  • Swimming Pool
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In downtown Brooklyn, just a short stroll from the district’s biggest food, shopping, and entertainment hub, City Point Brooklyn. Transfer time from John F.Kennedy International Airport: 25 minutes.

Hotel information

321 rooms and suites, all with air-conditioning, flat-screen TV, tea/coffee maker with Starbucks® coffee, complimentary bottled water, iron and board, bathrobes, hairdryer and safe. Standard Rooms are 216 sq ft with 1 king-size or 2 double beds, sleeping maximum 4 adults.

Club Level Rooms include access to the Club Lounge, and have 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Suites are 440 sq ft and have separate living area, with 1 king-size bed and sofa bed, or 2 double beds, sleeping maximum 4 adults.

Avere Ristorante (Italian menu, open for breakfast, lunch, and dinner). Kimoto Rooftop & Bar (Asian-inspired menu, rooftop restaurant and bar with live DJs in garden terrace, open weekdays for dinner, and weekends for lunch and dinner). Starbucks®. Room service*. Indoor swimming pool. Whirlpool. 24-hour fitness centre. WiFi*. Valet parking $45 plus tax, per day (payable locally, subject to change).

One person must be aged 18 years and over in each room at check-in.

*Denotes local charge.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (383)
  • Very good (540)
  • Average (276)
  • Poor (73)
  • Terrible (94)
Image of the Tripadvisor rating Convenience and near the Jay St Metrotech Station

May 25, 2019 HenryWongSY Hong Kong, China

I stayed here for couple of days. It was so convenience in the city near the metro station. Hotel room charge is fair with no toothbrush and slipper provided in the room. I took subway to 34th Penn station with half an hour, and go to my friend’s wedding banquet at The Deity Events Brooklyn by Uber within a quarter.
Image of the Tripadvisor rating I will never stay here again

May 25, 2019 cdgrph cdgrph

We stayed on the 25th floor and had issues with the water the whole time. We were told that it’s a problem on that floor because it’s so far up. It would spit and sputter and have lots of air every time you turned it on, and eventually water would come out. The water pressure was unpredictable too. The shower would go from normal to a trickle.… Read more
We stayed on the 25th floor and had issues with the water the whole time. We were told that it’s a problem on that floor because it’s so far up. It would spit and sputter and have lots of air every time you turned it on, and eventually water would come out. The water pressure was unpredictable too. The shower would go from normal to a trickle. We also had problems with our rate. We were supposed to get a Corporate rate and tried to get an answer from Patricia Brathwaite in sales for 6 weeks before our arrival and she would never confirm my rate or let me know what’s going on. We continued to try to get in touch with her during our stay and we talked to her once and then she never answered our calls again and never returned ANY of our calls. We finally contacted one of the managers the last night we were there who confirmed with Patricia what our rate was supposed to be (I guess Patricia will talk to the manager) and the manager was gracious enough to make the adjustments to our rate. We also woke up Wednesday morning with no water at all. None. Nothing but air coming out. I called the front desk and all I got was “the engineer will be in at 8 and we will let him know.” I had to leave at 8:15 and needed to get ready! So, they did let me use another room on floor 23 to get ready. (So why did 23 have water but 25 had none?). On a positive note, the front desk personnel always greeted us when we walked in the hotel, told us have a good day on our way out, and the club room was spot on. It was the nicest club room of any hotel we’ve stayed at. But I’ll never stay at this hotel again. I would have given it a 1 star review except the front desk always greeted us and the club room was fantastic. Read less
Image of the Tripadvisor rating Sheraton now a Marriott property

May 22, 2019 dbarber642 Clearwater, United States

Nice hotel in Brooklyn near the Brooklyn Bridge. Smaller rooms and not quite as polished as the typical Marriott property, but but convenient and comfortable with excellent staff and customer service. The on premises Italian restaurant was very good. Lots of construction going on around the hotel, but typical for NYC area. Overall a comfortable… Read more
Nice hotel in Brooklyn near the Brooklyn Bridge. Smaller rooms and not quite as polished as the typical Marriott property, but but convenient and comfortable with excellent staff and customer service. The on premises Italian restaurant was very good. Lots of construction going on around the hotel, but typical for NYC area. Overall a comfortable stay. Read less
Image of the Tripadvisor rating Location, location, location

May 10, 2019 msjen141 Medford, Oregon

We stayed here for a family trip to NYC. It was the absolute best non-Manhatten option we could have chosen. Elegant hotel, rooms with plenty of space. Staff was helpful and friendly overall. Pool was great for the kids, with lifeguards. Here's what you need to know: 1. Major subway line into Manhattan around the corner; easy access to Wall… Read more
We stayed here for a family trip to NYC. It was the absolute best non-Manhatten option we could have chosen. Elegant hotel, rooms with plenty of space. Staff was helpful and friendly overall. Pool was great for the kids, with lifeguards. Here's what you need to know: 1. Major subway line into Manhattan around the corner; easy access to Wall Street, Grand Central, museums, major sights. 2. Deli on the corner has excellent bagels, sandwiches, etc. Dollar slice pizza in other direction. Brewery across the street. 3. HUGE mall across the street with a Trader Joe's and an amazing food area on lower level with all kinds of farmer's market type vendors., plus restaurants and bars. 4. Walking distance to Brooklyn Bridge, which drops you into the South Street Seaport area. 5. We had six kids with us, ages 13 to 7. Felt safe every second we were there. The neighborhood is bustling and vibrant. Using this hotel as our home base, we walked 40 miles in 4 days and saw every inch of NYC that we wanted to see. At the end of the day, we rode the subway home and walked less than a football field to the hotel doors. Uber to JFK cost $67 for five of us and took 20 minutes (no traffic at 5 am). I would recommend this location to anyone and we would stay again. Read less
Image of the Tripadvisor rating Pleasantly surprised

Apr 20, 2019 Soxfan46 Chicago, Illinois

I have been to NYC at least 30 times in my life but I never stepped foot in Brooklyn. I had my 2 youngest with me and we chose this hotel on our second night because it was close to the bridge and it had a pool. When we arrived I was happy to see parking was only $32. Half of what I paid in Manhattan. Johan at front desk gave me good directions to… Read more
I have been to NYC at least 30 times in my life but I never stepped foot in Brooklyn. I had my 2 youngest with me and we chose this hotel on our second night because it was close to the bridge and it had a pool. When we arrived I was happy to see parking was only $32. Half of what I paid in Manhattan. Johan at front desk gave me good directions to the garage because a liitle tricky because of one way streets. Johan gave me great directions how to walk to the bridge and reassured me neighborhood was safe! It was! Johan gave us a great room on 14th floor. This hotel was Awesome! Kids loved the pool. Super clean hotel in a real happening neighborhood! I loved Brooklyn and I thank Johan for all his help! Read less