Sheraton Brooklyn New York

Brooklyn, New York

Virgin rating

Standard Room
Standard Room
Avere Ristorante
Avere Ristorante
Starbucks®
Standard Room
Standard Room
Avere Ristorante
Avere Ristorante
Starbucks®

The hotel

When it comes to ‘you-time’, Sheraton Brooklyn New York covers every kind of pleasure: there’s the fitness centre for the health-conscious; the Starbucks® café for the caffeine-hungry; and the rooftop garden for those in need of fresh air – and the odd cocktail. Sitting among the skyscrapers of Brooklyn, the Asian-infused Kimoto Rooftop & Bar gives a nod to the East in its carefully created bar food, curated craft beers, and concocted cocktails. Throw in views over the buzzing district and towards the Statue of Liberty, and you’ll see why it’s one of the hotel’s most popular meeting spots. In fact, it’s the perfect place to head after a day exploring your neighbourhood, which packs in dining, shopping, and entertainment – much of it just a stroll away at City Point Brooklyn.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Valet parking
  • Close to City Centre

Where is it

In downtown Brooklyn, just a short stroll from the district’s biggest food, shopping, and entertainment hub, City Point Brooklyn. Transfer time from John F.Kennedy International Airport: 25 minutes.

Hotel information

321 rooms and suites, all with air-conditioning, flat-screen TV, tea/coffee maker with Starbucks® coffee, complimentary bottled water, iron and board, bathrobes, hairdryer and safe. Standard Rooms are 216 sq ft with 1 king-size or 2 double beds, sleeping maximum 4 adults.

Club Level Rooms include access to the Club Lounge, and have 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Suites are 440 sq ft and have separate living area, with 1 king-size bed and sofa bed, or 2 double beds, sleeping maximum 4 adults.

Avere Ristorante (Italian menu, open for breakfast, lunch, and dinner). Kimoto Rooftop & Bar (Asian-inspired menu, rooftop restaurant and bar with live DJs in garden terrace, open weekdays for dinner, and weekends for lunch and dinner). Starbucks®. Room service*. 24-hour fitness centre. WiFi*. Valet parking $45 plus tax, per day (payable locally, subject to change).

One person must be aged 18 years and over in each room at check-in.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (467)
  • Very good (599)
  • Average (321)
  • Poor (104)
  • Terrible (139)
Image of the Tripadvisor rating Amazing housekeeper Xiao Ping

Sep 27, 2024 Nicole W

The housekeeping lady Xiao Ping was amazing. Diligent cleaning always positive and lovely energy!She made the room so clean and kept the family laughing definitely enhanced the experience of staying at the Sheraton. Can’t wait to stay again!
Image of the Tripadvisor rating Xiao Ping best cleaner ever!

Sep 24, 2024 daniellew_1988

Ping is the loveliest cleaner I have ever met, going above and beyond to keep her guests happy. The service was excellent and I want to thank Ping for all of her help during my visit. As well as a tidy room, she was happy to help and answer any questions that I had, including how to use the coffee machine! Thanks Ping, for being a great cleaner… Read more
Ping is the loveliest cleaner I have ever met, going above and beyond to keep her guests happy. The service was excellent and I want to thank Ping for all of her help during my visit. As well as a tidy room, she was happy to help and answer any questions that I had, including how to use the coffee machine! Thanks Ping, for being a great cleaner and making the best morning coffee for me. Read less
Image of the Tripadvisor rating Best Avoided.

Aug 18, 2024 Travel_Emperor Gurgoan

Bungled up room reservation thrice !! Rude front office with no sense of accountability. Manager disappears and does not address the issue. Locked out of room with no remedy in sight. In peak hours only one front office staff. Fantastic way to Run a hotel. Best avoided.
Image of the Tripadvisor rating Hotel was perfect for our stay!!!!

Aug 14, 2024 Diane P

My daughter had another baby in Brookly late July and we were looking for a hotel to "sleep in" and hang out for a small portion of the day for 10 days for a competitive price. The Sheraton was perfect! Location is great and within walking to many things, very comfortable, clean and has a friendly and helpful staff. I spent part of the time… Read more
My daughter had another baby in Brookly late July and we were looking for a hotel to "sleep in" and hang out for a small portion of the day for 10 days for a competitive price. The Sheraton was perfect! Location is great and within walking to many things, very comfortable, clean and has a friendly and helpful staff. I spent part of the time staying alone and felt very safe. Thank you team Sheraton and Marriott!!! Read less
Image of the Tripadvisor rating Disappointed with Sheraton Hotel, my worst experience

Jul 29, 2024 Rocio F

My reservation was on June 28th Sheraton, they charged me the deposit automatically at 11:48am on June 28th, additionally they charged me again for the night of June 28th plus the penalty for no show, even though I showed up late but I did, it seems like a total rip-off to me, terrible service from Teri Singh, zero help and empathy, I am waiting… Read more
My reservation was on June 28th Sheraton, they charged me the deposit automatically at 11:48am on June 28th, additionally they charged me again for the night of June 28th plus the penalty for no show, even though I showed up late but I did, it seems like a total rip-off to me, terrible service from Teri Singh, zero help and empathy, I am waiting for Patricia to give me support so I don't stay with this horrible feeling about the service provided. Read less