Hilton Garden Inn New York Chelsea

Chelsea, New York

The hotel

This hotel is a very popular addition to the Hilton family, with state-of-the-art amenities, superb guest rooms and, a great location in the city's stylish fashion district of Chelsea, just south of Times Square and considered the new midtown. Central to all the sights and sounds of New York City's nightlife, award winning restaurants, galleries and museums it is also walking distance of the Empire State building, Macy's and 34th street for that all important shopping. Full American cooked breakfasts are served in the hotel restaurant or head into town to dine after a drink or two in the Lounge. There is also a fitness centre for those of you who wish to keep in shape!

Amenities

  • Bar
  • Room Service
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant

Where is it

West 28th St, 3 blocks from Madison Square Garden. Close to an eclectic mix of nightlife, award-winning restaurants, shops and boutiques.

Hotel information

169 rooms on 24 floors in 1 building with 2 lifts. All with air-conditioning, flat-screen TV, complimentary WiFi, alarm/clock radio, telephone, Keurig® coffee maker, mini fridge, microwave, iron and board and hairdryer. King Rooms are 220-235 sq ft with 1 king-size bed, sleeping maximum 2 adults.

Queen Queen Rooms are also 220-235 sq ft with 2 queen-size beds, sleeping maximum 4 adults.

The Garden Grille and Bar. Lounge. Fitness centre. 24-hour Pavilion Pantry. Complimentary WiFi. Room service* (11:00am-11:00pm). Free daily newspaper. Concierge.

One person must be aged 18 years and over in each room.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1072)
  • Very good (945)
  • Average (279)
  • Poor (99)
  • Terrible (75)
Image of the Tripadvisor rating Last minute stay in New York City / Chelsea

Jul 27, 2021 guerraselena New York City, New York

I will not be returning to this hotel. It was dirty, hot and humid. I didn’t mention it to front desk because I was exhausted and dealing with so much at the airport it was 1AM by the time I arrived I didn’t even bother having another reason to complicate my night.
Image of the Tripadvisor rating Very nice hotel

Jul 24, 2021 nilrups2003 Wilkes-Barre, Pennsylvania

Clean hotel with a very accommodating staff. Had an early check-in and the gentleman helping during arrival and when we were leaving was so helpful and friendly. Had a great weekend in NYC. Loved the location. Would stay here again.
Image of the Tripadvisor rating Clean + nice! = safe

Jul 6, 2021 AnnabelleNYC New York City, New York

Last weekend June 27th 2021 stayed for a night! I've been planed to stay this hotel for many occasions but always something came up but at last we're able to stayed:):) Everything great that what we thought as soon as checked in .. then turned on TV. Guess what No signal whatsoever.. I didn't want to go down to the lobby so I've picked up room… Read more
Last weekend June 27th 2021 stayed for a night! I've been planed to stay this hotel for many occasions but always something came up but at last we're able to stayed:):) Everything great that what we thought as soon as checked in .. then turned on TV. Guess what No signal whatsoever.. I didn't want to go down to the lobby so I've picked up room phone. It was weird that these days nobody use room phone :):) Room phone was funny that only worked with speaker phone LOL Anyway receptionist was able to re arrange the room which is not bad but it was hustle to pack everything again! to move to the other room. Location was great! Room was big enough! Clean and it was comfortable . Bathroom was big enough and YES it's clean, It's nice to have refrigerator and microwave . We'd love to go back to this hotel .. Read less
Image of the Tripadvisor rating On the higher quality end of mid-price NYC hotels

Jun 29, 2021 Brian K New York City, New York

Pros: - Modern, renovated, sleek design - Beautiful view (room was on 21st floor) - Hotel features small bar and large breakfast dining area - Friendly staff - Good amenities in room (microwave, large TV, USB chargers, keurigs, etc - Great location, near everything Cons: - Even though my room was claimed to be deep cleaned for COVID
Image of the Tripadvisor rating Absolutely filthy don’t stay here

Jun 23, 2021 cander567662

The mattress covers were stained on both beds . Water pressure low . Fridge barely cold. Toilet loud. AC smelled like feet. Do yourself a favor and look somewhere else . The location was great but not worth the level of filth we endured .