Hilton Garden Inn New York Chelsea

Chelsea, New York

The hotel

This hotel is a very popular addition to the Hilton family, with state-of-the-art amenities, superb guest rooms and, a great location in the city's stylish fashion district of Chelsea, just south of Times Square and considered the new midtown. Central to all the sights and sounds of New York City's nightlife, award winning restaurants, galleries and museums it is also walking distance of the Empire State building, Macy's and 34th street for that all important shopping. Full American cooked breakfasts are served in the hotel restaurant or head into town to dine after a drink or two in the Lounge. There is also a fitness centre for those of you who wish to keep in shape!

Amenities

  • Bar
  • Room Service
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant

Where is it

West 28th St, 3 blocks from Madison Square Garden. Close to an eclectic mix of nightlife, award-winning restaurants, shops and boutiques.

Hotel information

169 rooms on 24 floors in 1 building with 2 lifts. All with air-conditioning, flat-screen TV, complimentary WiFi, alarm/clock radio, telephone, Keurig® coffee maker, mini fridge, microwave, iron and board and hairdryer. King Rooms are 220-235 sq ft with 1 king-size bed, sleeping maximum 2 adults.

Queen Queen Rooms are also 220-235 sq ft with 2 queen-size beds, sleeping maximum 4 adults.

The Garden Grille and Bar. Lounge. Fitness centre. 24-hour Pavilion Pantry. Complimentary WiFi. Room service* (11:00am-11:00pm). Free daily newspaper. Concierge.

One person must be aged 18 years and over in each room.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1068)
  • Very good (939)
  • Average (281)
  • Poor (94)
  • Terrible (71)
Image of the Tripadvisor rating Overall, a pretty nice place. We would stay there again.

Dec 2, 2020 James Z Buffalo, New York

The associates at the front desk were excellent. Our room had two full beds, desk area, small fridge, microwave, and coffee maker (Keurig). A decent size room for Manhattan. Beds and pillows were comfortable. Good size bathroom. Strong WiFi. The area is known as the Flower District so you will see a lot of street vendors. The 1 train is on the… Read more
The associates at the front desk were excellent. Our room had two full beds, desk area, small fridge, microwave, and coffee maker (Keurig). A decent size room for Manhattan. Beds and pillows were comfortable. Good size bathroom. Strong WiFi. The area is known as the Flower District so you will see a lot of street vendors. The 1 train is on the corner, and other stops are within walking distance along 28th. The parking garage is around the corner and easy to get to. Overall, a pretty nice place. We would stay there again. Read less
Image of the Tripadvisor rating The best value for a 3-star hotel I found so far

Oct 18, 2020 jongleberry Los Angeles, California

During the pandemic, this was one of my better stays as well as one of the cheapest. The rooms were actually very clean and a little bit more spacious than other hotels I stayed at. The AC worked really well and the blanket was a bit thicker, which I really enjoy with a strong AC system. I'm a Diamond Hilton member, so I got a top floor room… Read more
During the pandemic, this was one of my better stays as well as one of the cheapest. The rooms were actually very clean and a little bit more spacious than other hotels I stayed at. The AC worked really well and the blanket was a bit thicker, which I really enjoy with a strong AC system. I'm a Diamond Hilton member, so I got a top floor room which had a decent view of the tops of other buildings. My only complaint is that the surrounding area wasn't too good. I frequently smelled and saw feces near construction sites or on the subway steps. Read less
Image of the Tripadvisor rating Visit NY now!

Sep 6, 2020 V3763TFyulias

This Hilton property is beautiful and clean. Comfortable beds and pillows. Friendly, responsive, and accommodating staff. Great location - within walking distance to many attractions, great dining options, and shopping. Go now if you are from a low covid state. Make sure to fill out your travel form and enjoy the city like you never could before.… Read more
This Hilton property is beautiful and clean. Comfortable beds and pillows. Friendly, responsive, and accommodating staff. Great location - within walking distance to many attractions, great dining options, and shopping. Go now if you are from a low covid state. Make sure to fill out your travel form and enjoy the city like you never could before. Minimum tourists, no lines (except for museums). Go see NYC! Read less
Image of the Tripadvisor rating Excellent customer service

Mar 10, 2020 traceytrotto

The room was very noisey due to the flower shops beginning their outside set up in the wee hours of the morning. They would be dragging their merchandise out to the sidewalks. Customer service was very helpful in changing my room to a quieter room.
Image of the Tripadvisor rating Second visit

Mar 4, 2020 C9172FMbradh Manchester, United Kingdom

Just thought I had to drop a quick line to say thank you for a great stay for a second time. Always clean, love the refurbished room, polite staff and a great breakfast. I can totally rely on this place when visiting NY. Don’t change anything!