Civilian Hotel

Midtown, New York

Virgin rating

Cozy Room
Cozy Room
Cozy Twin
Spacious Room
Spacious Double Double
Spacious King
Cozy Room
Cozy Room
Cozy Twin
Spacious Room
Spacious Double Double
Spacious King

The hotel

The Civilian hotel brings creativity, innovation, and the history of Broadway to the forefront, offering you a boutique stay with New York soul. Just steps from Times Square, you’re in charge of your stay at this hotel, with different benefits to add on in resort so your trip is as basic or as inclusive as you wish – it’s completely up to you! Civilian represents it’s local community with the rooms designed to evoke the ambience of theatre dressing rooms, and light fixtures with drawings of all 41 Broadway theatres, every last detail has been considered. Sip your way through a full bar in the 2nd floor lounge before you head out into the town, another space that plays homage to all things theatre!

Amenities

  • Bar
  • Internet Access
  • Restaurant
  • Safety Deposit Box

Where is it

Located on W 48th Street between 8th and 9th Avenues, one mile from Penn Station and Hudson Yards.

Hotel information

203 guestrooms across 27 floors, all featuring an eclectic art collection and vintage design details, along with air conditioning, safe, hairdryer, handheld steamer, organic bath products, TV. and complimentary WiFi access.Cozy Rooms are smaller in size with one queen-size bed sleeping maximum 2 people. 


Two twin beds or two queen-size beds can be requested at an extra cost

Spacious rooms are larger in size with views of Hudson Yards or the Theatre District, with either 1 king-size bed, 1 queen-size bed, or 2 double beds, sleeping maximum 4 adults. 

2nd Floor Lounge (open for breakfast daily, and features a full cocktail bar open Thursday – Saturday evenings). Rosevale Kitchen and Cocktail Room (elevated American dining – opening soon). Starchild (rooftop lounge serving drinks and light bites – opening soon). 

TMPL Health Club* with gym, salt water pool, steam room and sauna located just one block north of the hotel.

Complimentary WiFi access. Concierge. 

This hotel has no resort fee.

*Denotes local charge.

Please note: Guest must be 21 years of age to check-in.

Please note: Basic daily housekeeping included in rates.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (536)
  • Very good (57)
  • Average (15)
  • Poor (15)
  • Terrible (16)
Image of the Tripadvisor rating FIRST-TIME GUEST

Sep 9, 2024 Elizabeth L

LOVED the location, the staff and the room! Excellent customer service provided by all staff! The bed was very comfortable, cute bathroom and the room was just right for me! I willdefinitely return! I attended a play so the location was perfect!
Image of the Tripadvisor rating Hidden Gem

Sep 8, 2024 Susy B Saint Louis, Missouri

Highly recommend. It’s hard to find hotels for 2 friends traveling and we booked a “ cozy twin” - 2 twin beds, great price and were so impressed at every turn! The staff is warm and helpful. They make you feel welcome and part of the NYC excitement. The room design is genius - packed everything you need and more in a small space. Nice sheets and… Read more
Highly recommend. It’s hard to find hotels for 2 friends traveling and we booked a “ cozy twin” - 2 twin beds, great price and were so impressed at every turn! The staff is warm and helpful. They make you feel welcome and part of the NYC excitement. The room design is genius - packed everything you need and more in a small space. Nice sheets and pillows. Clean and new. Great little hidden cocktail bar and terrace. Didn’t have a chance to eat in the restaurant but it was beautifully designed and adds a nice community feel. Can’t wait to come back! Read less
Image of the Tripadvisor rating Never again, avoid,avoid,avoid!

Sep 7, 2024 Andi C Westbury on Severn, United Kingdom

The rooms are small, even though we booked a spacious room. Little facilities, ie no chair to sit on, housekeeping is done every third day unless you pay more. No storage for personal belongings , cases, clothes, we are here for 7 nights so living out of a case is not a great option! Bathroom needs shelves to put hairbrush, makeup, personal… Read more
The rooms are small, even though we booked a spacious room. Little facilities, ie no chair to sit on, housekeeping is done every third day unless you pay more. No storage for personal belongings , cases, clothes, we are here for 7 nights so living out of a case is not a great option! Bathroom needs shelves to put hairbrush, makeup, personal items, it’s all stacked up on the floor! Towels, at 9am asked for clean ones to be delivered before 230pm. At 230, no towels, asked for them again. Waited 15 minutes and then had 3 sets delivered??? Breakfast is below average in choice, taste, heat and general appearance, staff are rude and you feel you are an inconvenience to them. Rooftop bar we visited once, 56$ for 2 drinks! Getting to your room at night is nigh on impossible as lifts are taken over by staff taking people to rooftop bar and hotel guests cannot get in the lift, whilst rooftop customers get in hotel lift without access card and then hold lift even longer whilst we waited for them to realise, eventually I just told them they needed to get out! There is no signage for rooftop customers in general lift so they are left riding up and down hotel floors!!! Music from rooftop bar pumps through the rooms until 2am. Not been a great NYC experience and we have paid a decent price to be here, we have paid less previously elsewhere and had much better experience, service and facilities! Manager introduced himself and proudly announced it was fashion week and we would see lots of celebrities here, not my thing and I feel they are catering towards those people popping in rather than the actual guests! Never again! Read less
Image of the Tripadvisor rating Solo trip to the US Open

Sep 1, 2024 Kerrie Q Brandon, Vermont

So glad I stayed at this hotel. From the warm welcome to the enjoyable chats with Jesus and David it was the perfect spot for traveling alone. My requests, which were made during the booking process, were honored : high floor room away from the elevator. The queen bed frame had a built in cubby for a suitcase and a drawer containing a safe. The… Read more
So glad I stayed at this hotel. From the warm welcome to the enjoyable chats with Jesus and David it was the perfect spot for traveling alone. My requests, which were made during the booking process, were honored : high floor room away from the elevator. The queen bed frame had a built in cubby for a suitcase and a drawer containing a safe. The petite banquet also had a drawer below it. I did request hangers for the pegs which constitute anything that needs to be hung. A floor to ceiling window provided a view of the theatre district and also made the room feel more expansive. Yes, it’s on the small side however perfectly adequate and beautifully decorated. The penny tiled bathroom was stylish, functional and well ventilated. Pump style containers provided soap, lotion, shampoo, conditioner and body wash. A hair dryer and steamer are on hand as well. I appreciated the complimentary ear plugs: street noise is not an issue but hallway noise is. I’m not an early riser -many guests apparently were, slamming doors and talking to one another. The rooftop bar has wonderful views. I enjoyed a beverage and the tuna tartare which was delicious. I didn’t have enough time to enjoy the restaurant or the second floor bar though both looked inviting. The mini display of Broadway memorabilia is worth a look. Complimentary coffee is available in the restaurant in the am and I did see a sign for continental breakfast offered for a fee. The location is close to theater and a few blocks from Times Square. The closest subway is at 50th street. The only time I felt my guard go up was returning from the Open at 1:30 am. The area has changed dramatically from what it once was however next time I’d grab a cab/Uber to return to the hotel rather than walk from 42nd street. This really is a gem of a hotel with amazingly kind people working here. I’m a downtown gal at heart but would return just to stay. Read less
Image of the Tripadvisor rating Excellent experience at an excellent price too!

Aug 31, 2024 Kristin B

Gorgeous design, comfortable bed, well-appointed bathroom AND a beautiful rooftop bar with priceless views! The staff was friendly, the vibe was great, and the location was perfect for midtown walking or hopping on the subway. Highly recommend!