DoubleTree by Hilton New York Times Square West

Midtown, New York

Virgin rating

The hotel

If you want to be in the middle of all the action, the DoubleTree by Hilton Hotel New York Times Square is the place to be. You'll be steps away from Broadway shows, great restaurants, and all the cool spots in Manhattan. The comfy rooms and friendly staff make it a great place to chill after a day of exploring, and who can say no to a free warm cookie when you check in? It's the perfect mix of convenience and comfort right in Times Square.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Valet parking

Where is it

Located right in the heart of Times Square. Transfer from John F. Kennedy International Airport (JFK): Approximately 16 miles. Travel time is about 45-60 minutes by car or 60-75 minutes via public transportation.

Hotel information

All rooms come with the following amenities: Sweet Dreams bed, air-conditioning, work desk, a coffee maker, a 40-inch HDTV, a hairdryer, and an iron/ironing board. 

Standard King Room sleeping maximum 2 adults.

1 King Bed Freedom Tower Premium View, Located above the 25th floor, sleeping maximum 2 adults.

Tranzit Restaurant & Bar offers all-day dining and features indoor, garden, and atrium seating. Enjoy panoramic city views and handcrafted cocktails at the rooftop bar, Monday – Sunday 6:30 am – 11 pm.

Valet parking $85.00 per night (payable locally, subject to change). Fitness centre.

*Denotes local charge

Please note: Guests must be 21 years or older to check in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1037)
  • Very good (986)
  • Average (655)
  • Poor (489)
  • Terrible (552)
Image of the Tripadvisor rating 50 dollar per night deposit not yet refunded.

Oct 31, 2024 Michael K

Despite central location and good views I cannot recommend this hotel.They have not reimbursed my 50 dollar per night deposit for a 7 night stay even though I checked out on 3rd October.Enquiries and e mails have been unanswered.This is atrocious customer care.
Image of the Tripadvisor rating Refundable room deposit

Oct 31, 2024 Michael K

Stayed in this hotel with good views and location from Sept 26th to 3rd October.I am still trying to get my 50 dollar per night refundable deposit linked to the condition of the room paid back to my account! E mails have not been answered and latest phone call has asked me to contact my bank! What is going on ?
Image of the Tripadvisor rating Environment

Oct 31, 2024 Tylor S

Great energy and very welcoming. Michalyn checked on us and also took care of my room with no hassle. Definitely recommend staying here. I received these delicious cookies which were compliments from the staff. If you are ever visiting New York, stay at the Hilton on 350 W 40st
Image of the Tripadvisor rating First time in NY

Oct 31, 2024 Isaac M

Beautiful hotel and Michalyn was nice and gave me things to do since this is my first time visiting NY. She was very helpful and informative and made sure we were good and told her to let her know if we needed anything ! 🙂🙂🙂🙂🙂🙂🙂🙂🙂✨✨✨✨✨
Image of the Tripadvisor rating Love the cookies

Oct 31, 2024 Culture21824201168

Michalyn was so amazing she made me laugh and told me about exclusive offers within the hotel, also loveeee the cookies !!! Joseline was very nice and accommodating, I deff will be coming back :) I’ve been visiting New York for a couple years and this is the perfect place to stay.