Fairfield Inn & Suites by Marriott Penn Station

Midtown, New York

The hotel

If you’ve come to New York to explore, you’ve come to the right place – the entrance to Penn Station is less than 100 yards from the Fairfield’s front door! Alternatively, you can walk to all main attractions, of which there are numerous nearby. A great place to base yourself, the Fairfield offers modern, well-equipped accommodation and deluxe amenities. A unique feature is the Rooftop Observatory with unobstructed views of Midtown Manhattan – grab a drink from the bar, kickback and simply soak up the vibe surrounding you. A complimentary hot breakfast gets each day off to a perfect start and for lunch and dinner there are eateries galore just a stone’s throw away. Guest satisfaction is of the utmost important to staff ensuring a happy atmosphere all round!

Amenities

  • Bar
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre

Where is it

On West 33rd Street, within walking distance of Penn Station and Madison Square Garden. Also nearby are Macy’s and Times Square. Transfer time from John F. Kennedy International Airport: 50 minutes.

Hotel information

239 rooms. All of which are air-conditioned with satellite TV, telephone, complimentary WiFi, tea/coffee maker, safe, hairdryer, iron and board. Standard Rooms are 230 sq ft with 1 king-size bed, sleeping maximum 2 adults.

Standard Double Rooms are 225-255 sq ft with 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Complimentary hot breakfast available. Skyline Lounge & Bar (rooftop bar, open seasonally). Fitness Centre. Complimentary WiFi. Coin laundry*. 24-hour reception*.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

One person must be aged 21 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (882)
  • Very good (647)
  • Average (151)
  • Poor (37)
  • Terrible (20)
Image of the Tripadvisor rating Location but nothing else

Jul 11, 2019 gttravelers2014 Anywhere

I visited the hotel this week. I am a platinum member but didn’t feel that way. But that was the least of the issues. Below are a few bullet points of what I found. Even though the location is convenient that will be my first & last stay there. 1. Walked into the room to a smell of cat oder 2. Air conditioning was working properly 3. Carpet… Read more
I visited the hotel this week. I am a platinum member but didn’t feel that way. But that was the least of the issues. Below are a few bullet points of what I found. Even though the location is convenient that will be my first & last stay there. 1. Walked into the room to a smell of cat oder 2. Air conditioning was working properly 3. Carpet felt dirty 4. Rooms are very small 5. No refrigerator 6. No luggage rack 7. Bathroom was fine 8. Ice machines on 11 & 18 floors 9. Small rooftop bar with great views 10. Rooms need a good deep cleaning &/or renovation Read less
Image of the Tripadvisor rating Excellent hotel

Jul 3, 2019 JMillar25 Ballymena, United Kingdom

Excellent hotel /the breakfast had great variety and room great ..Very close to Penn station and train to JFK Airport.The girl at Reception desk was very helpful.It was also 10 minutes from Times Square.
Image of the Tripadvisor rating Unhappy Titanium Elite customer

Jul 2, 2019 jhagmeyer Monroe, New Jersey

As a Marriott titanium elite member,we were not recognized upon check as per Marriott policy. The air conditioning in the room was not working and after maintenance was unsuccessful in repairing we ask to be moved to another room. We were told that there were no available rooms. Then asked to be moved to another Marriott hotel and the response… Read more
As a Marriott titanium elite member,we were not recognized upon check as per Marriott policy. The air conditioning in the room was not working and after maintenance was unsuccessful in repairing we ask to be moved to another room. We were told that there were no available rooms. Then asked to be moved to another Marriott hotel and the response was that is not possible. We were very persistent and eventually they decided to REPLACE the air conditioner. Maintenance finally finished this process at 11:30 PM. UGH! Then it took about 2 hours to cool the room down. We did get some sleep, but not enough. We wanted to visit the rooftop bar when maintenance was complete. However, the bar was closed. What type of New York City Bar closes that early????? Not a very nice visit. Some additional comments. Breakfast selections were adequate, but eggs and sausage were microwaved. Yuck. The room was clean and neat when we arrived. The handle on the shower door was only attached on one end. Came off when moving shower door. I guess housekeeping did not report this as a needed repair to either front desk or maintenance. We needed a band aid for a small laceration that occurred during the breakfast & the front desk stated that they could not find the first aid kit. Marriott locations are usually top notch and we have stayed at many. Hopefully, Marriott Management will question the general manager at this location. It is good that Marriott gives us so many choices. Read less
Image of the Tripadvisor rating Not to standards of the 100s of marriots we stayed at

Jul 2, 2019 ROSCOE_IL_PERSON Roscoe, Illinois

Breakfest Sucks, the microwaved sausaged is horrible, rooms not clean, rude desk staff, The conciere was ONLY good person on this property, stayed a week, and will never stay their again. No refridge, could not let me use micro wave in breakfast area, dirty shower, and toliet. Not recommended, Marriot, you should inspect this property its NOT… Read more
Breakfest Sucks, the microwaved sausaged is horrible, rooms not clean, rude desk staff, The conciere was ONLY good person on this property, stayed a week, and will never stay their again. No refridge, could not let me use micro wave in breakfast area, dirty shower, and toliet. Not recommended, Marriot, you should inspect this property its NOT like the 100s we stayed at over 30 years!. Also NOT even tho room spoecifically reservered as NO DOWN they hotel did nothing set wifews assma off, staff could CARE LESS! Even after asking for REGULAR PILLOWS! Read less
Image of the Tripadvisor rating Great Hotel and Very Special Staff

Jun 16, 2019 JoyQuestRoadTraveler Connecticut

This was a lovely stay. The front desk staff exhibited superior customer service skills and Marriott should take note. They were friendly and unhurried over the phone. Upon check-in, I shared it was a significant birthday for my wife and requested a room with a nice view, location, etc. if it was possible. The staff placed us on the 17th floor,… Read more
This was a lovely stay. The front desk staff exhibited superior customer service skills and Marriott should take note. They were friendly and unhurried over the phone. Upon check-in, I shared it was a significant birthday for my wife and requested a room with a nice view, location, etc. if it was possible. The staff placed us on the 17th floor, with an unobstructed view north. (The view south is likely better, but we appreciated the room we received, given such late notice.) The staff even took the time to make a beautiful calligraphy written birthday card and included some treats. Concierge was pleasing and helpful, as well. Our room was clean, attractive, spacious, and comfortable. We slept very well. Drawbacks: The hotel has a beautiful roof top garden, with that aforementioned view south. Unfortunately, it’s too small to accommodate its popularity. Same experience for breakfast. Our stay was a Saturday evening in June, which reflects an expectation of high occupancy. Read less