Fairfield Inn & Suites by Marriott Penn Station

Midtown, New York

The hotel

If you’ve come to New York to explore, you’ve come to the right place – the entrance to Penn Station is less than 100 yards from the Fairfield’s front door! Alternatively, you can walk to all main attractions, of which there are numerous nearby. A great place to base yourself, the Fairfield offers modern, well-equipped accommodation and deluxe amenities. A unique feature is the Rooftop Observatory with unobstructed views of Midtown Manhattan – grab a drink from the bar, kickback and simply soak up the vibe surrounding you. A complimentary hot breakfast gets each day off to a perfect start and for lunch and dinner there are eateries galore just a stone’s throw away. Guest satisfaction is of the utmost important to staff ensuring a happy atmosphere all round!

Amenities

  • Bar
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre

Where is it

On West 33rd Street, within walking distance of Penn Station and Madison Square Garden. Also nearby are Macy’s and Times Square. Transfer time from John F. Kennedy International Airport: 50 minutes.

Hotel information

239 rooms. All of which are air-conditioned with satellite TV, telephone, complimentary WiFi, tea/coffee maker, safe, hairdryer, iron and board. Standard Rooms are 230 sq ft with 1 king-size bed, sleeping maximum 2 adults.

Standard Double Rooms are 225-255 sq ft with 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Complimentary hot breakfast available. Skyline Lounge & Bar (rooftop bar, open seasonally). Fitness Centre. Complimentary WiFi. Coin laundry*. 24-hour reception*.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

One person must be aged 21 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (926)
  • Very good (679)
  • Average (159)
  • Poor (43)
  • Terrible (28)
Image of the Tripadvisor rating Good location, nice staff, but amenities lacking

Oct 3, 2020 1NicePerson USA

I fully understand and support the need for COVID precautions. But the response needs to be better thought through at this property. Upon check-in I was told there would be no daily housekeeping service. I'm OK with that. But why wasn't there more than one day's supply of soap and shampoo left in the room? I found a friendly housekeeper… Read more
I fully understand and support the need for COVID precautions. But the response needs to be better thought through at this property. Upon check-in I was told there would be no daily housekeeping service. I'm OK with that. But why wasn't there more than one day's supply of soap and shampoo left in the room? I found a friendly housekeeper who was happy to provide additional supplies, but why did I have to ask? When a guest checks in for multiple days and housekeeping isn't provided daily, why not stock the room with additional supplies? Ditto for the coffee. Duh... I also understand the hot buffet breakfast had to be suspended. But the substitute was a joke. I picked up a heavy bag in the lobby to take back to my room. The bag was heavy as it contained a 20 oz. bottle of water. Other than that there was a pre-wrapped muffin, granola bar and a small orange without a knife to slice it. Yikes! No juice, no other fruit, no yogurt, nothing substantial. One has to wonder how much money is being saved by the closure of the buffet breakfast, and whether the hotel should honestly claim that breakfast is no longer served. What I received could barely qualify as a snack. As a Titanium member I would have expected something more, perhaps from the market shop or a voucher to use in a local restaurant. As there was no refrigerator in the room, I couldn't keep anything overnight, so I just skipped breakfast most days. The staff here were all very pleasant and helpful, without exception, but the lack of care in offsetting COVID restrictions was most unfortunate. Read less
Image of the Tripadvisor rating Awesome stay!

Sep 25, 2020 mark k Novi, United States

Obviously the location is ideal, right in the middle of everything. Plenty of sidewalk vendors with a wide variety of foods. Just about everything you need is within walking distance. As for the hotel itself, it is clean, quiet, and secure. The staff is fantastic, check-in and check-out was seamless and quick. Highly recommended if your travels… Read more
Obviously the location is ideal, right in the middle of everything. Plenty of sidewalk vendors with a wide variety of foods. Just about everything you need is within walking distance. As for the hotel itself, it is clean, quiet, and secure. The staff is fantastic, check-in and check-out was seamless and quick. Highly recommended if your travels send you to the Big Apple. Read less
Image of the Tripadvisor rating Short Trip

Sep 14, 2020 837clintw Burlington, Massachusetts

I was going to NYC for the night for a short trip, and wanted to stay close to Penn Station, and this hotel was probably the closest to it. The front desk help was very nice when i checked in. I had a room on the 15th floor, with a view of the city buildings. Now here are when things started to go wrong. The TV remote control didn't have… Read more
I was going to NYC for the night for a short trip, and wanted to stay close to Penn Station, and this hotel was probably the closest to it. The front desk help was very nice when i checked in. I had a room on the 15th floor, with a view of the city buildings. Now here are when things started to go wrong. The TV remote control didn't have batteries in it, so the front desk person had to come up with a replacement. As i was scrolling through the stations, i noticed that CBS and NBC were not working. I called the front desk again, and he stated that he would have the electrician look into it. NBC did start to work before the KC/Texans game, but then it really got choppy, so I had to start watching the game on my IPad. Yes, that was so annoying. By the second half of the game, the tv started to work again. Another complaint I would have is that the HVAC never seemed to get to the temperature that i wanted. It was very muggy outside, and i had the ac down to 65 but it felt like it was 75 to 80 in the room. As for the room itself, it was small, but for a single traveler it was good enough. The bathroom was nice, with a nice big shower. The bed was comfy, and the windows were thick enough so I did not hear a sound from outside. If the TV and HVAC wasn't a problem, i would probably stay here again, but next time i might look at another Marriott property. Read less
Image of the Tripadvisor rating Great location!

Jun 29, 2020 christinejQ4055EW Runcorn, United Kingdom

I stayed here with friends in February for 5 nights. The location is really what makes this hotel. It’s close to all the big hotspots in the city and there’s a subway on the same street which is handy. On arrival we did have to put a deposit down in case there was any damage to the room after our stay. We got this back on departure. The hotel… Read more
I stayed here with friends in February for 5 nights. The location is really what makes this hotel. It’s close to all the big hotspots in the city and there’s a subway on the same street which is handy. On arrival we did have to put a deposit down in case there was any damage to the room after our stay. We got this back on departure. The hotel lobby is pleasant and the team on reception friendly. We stayed in a double room (2 double beds). The room itself was comfortable enough although as we were four girls sharing two beds, we found the beds a little small. Otherwise we couldn’t fault the room. We opted for bed and breakfast. Good choice of food in the mornings. Standard offerings I’d say. I wouldn’t hesitate to stay here again and would fully recommend. Read less
Image of the Tripadvisor rating Speak Up!

Feb 23, 2020 Mattnphilly Philadelphia, Pennsylvania

I have stayed at this hotel numerous times over the past few years. Check in and check out have always been smooth and easy. I love the location right by Penn Station and all subway lines. The beds are always comfortable and allow me to get a great night's sleep. On my last stay I faced an issue that I wish I had pressed for a better solution.… Read more
I have stayed at this hotel numerous times over the past few years. Check in and check out have always been smooth and easy. I love the location right by Penn Station and all subway lines. The beds are always comfortable and allow me to get a great night's sleep. On my last stay I faced an issue that I wish I had pressed for a better solution. But hindsight is 20/20, right? When I checked in around 1PM I smelled an odor of rubbing alcohol in the bathroom. Thinking nothing of it, I left to go meet up with friends. When I returned to the room at 10:30pm the smell was overwhelming. I called down to the front desk and asked if there was another room I could move to due to the odor. The gentleman who answered immediately told me no, but he would send up maintenance. Someone came up 10 minutes later who immediately commented on the overwhelming smell upon opening the door, he then sprayed air freshener, and blew a fan for about 5 minutes. At this point I should have called down and demanded another room at the hotel or another Fairfield close by, but I stupidly didn't. When I work up the next morning I had a headache and my eyes were burning. My eyes were burning so much that I was unable to put my contacts lenses in. When I checked out I informed the front desk of the odor and I was given Marriott points for my troubles. It took a full day for my eyes to stop burning and for the headache to go away. This is the first time I ever encountered this problem and also lack of interest in taking care of me as a customer from the hotel. It has caused me to question staying there again in the near future. In hindsight I wish I had spoken up more for myself in regards to my needs and health. Read less