Hilton Garden Inn Central Park South

Midtown, New York

Virgin rating

Empire Steak House
Standard 2 Double Beds
2 Doubles Premium Room
Empire Steak House Bar
Lobby
Standard 2 Queen Beds
King Bed Junior Suite
King Bed Junior Suite
24-hour Pavilion Pantry market
1 King Bed
Empire Steak House
Standard 2 Double Beds
2 Doubles Premium Room
Empire Steak House Bar
Lobby
Standard 2 Queen Beds
King Bed Junior Suite
King Bed Junior Suite
24-hour Pavilion Pantry market
1 King Bed

The hotel

About as close to the Big Apple’s core as you can get, the Hilton Garden Inn Central Park South is in the perfect spot to explore this urban jungle. When you’re not exploring, retreat back to base and enjoy what this place has to offer. From a steak house where you can enjoy tasty seafood and meats, to a 24-hour fitness centre. And when you head out, some of NYC’s best sites are right on your doorstep.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Close to City Centre

Where is it

In Midtown Manhattan, just a quick stroll to Times Square, Broadway, the shopping of Columbus Circle and Fifth Avenue, and Central Park. Transfer time from John F. Kennedy International Airport: 1 hour 30 minutes.

Hotel information

All with 42” flat-screen HDTV with premium channels*, microwave and mini-fridge (on request), Keurig K-cup coffee maker, safe, hairdryer, and iron and board. Standard King Rooms with 1 king-size bed, sleeping maximum 2 adults.

Standard 2 Double Bed Rooms with 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

City View rooms have 1 king-size bed, 2 double beds or 2 queen-size beds, sleeping maximum 4 adults.

Premium rooms include in-room drinks and snacks that are replenished daily, as well as premium WiFi and a city view. These rooms have 1 king-size bed, 2 double beds or 2 queen-size beds, sleeping maximum 4 adults.

Junior Suites are located on 20th floor and feature a 400 sq. ft. patio with outstanding views of the Manhattan skyline. These have a king-size bed or 2 queen-size beds, with additional seating area, sleeping maximum 4 adults.

Empire Steak House (steak and seafood, open for breakfast, lunch, and dinner). 24-hour Pavilion Pantry market (snacks, drinks and ready meals). Room service also available.

24-hour fitness centre.

Complimentary WiFi. Airport shuttle service* (hourly). Private airport transfers* (on request). Laundry/dry-cleaning services*.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1418)
  • Very good (1374)
  • Average (435)
  • Poor (229)
  • Terrible (191)
Image of the Tripadvisor rating Avoid the hotel

May 16, 2022 DanaTunno Orlando, Florida

The worst Hilton that I ever stay. The rooms are size of a cheap side road motel, maintenance is bad and hallways are so narrow as you will have difficulties rolling your suitcase through them. The only positive aspect of this hotel is location. Definitely does not meet the Hilton standards.
Image of the Tripadvisor rating Pluses and minuses

May 10, 2022 Sandy F Washington DC, District of Columbia

The hotel has pluses and minuses. Front desk staff were very friendly, and helpful, though by phone not always available. Twice we had to go downstairs to ask for help on something re our room, because no one answered the front desk. Our room was clean, functional, and the bed was very comfortable. The room was generally quiet, although the… Read more
The hotel has pluses and minuses. Front desk staff were very friendly, and helpful, though by phone not always available. Twice we had to go downstairs to ask for help on something re our room, because no one answered the front desk. Our room was clean, functional, and the bed was very comfortable. The room was generally quiet, although the heating made a dripping sound in the middle of the night, except when we had a person next door who made a lot of noise (the walls are very thin). The bathroom was accessible, but done in a makeshift way, e.g., water came out on floor outside shower, curtain too short, floor not correctly leveled. Bathroom door is sliding and did not shut completely, annoyingly! The bathroom sink has no space around it to put your travel bag. Our refrigerator had been turned off and we could not turn it on without help from engineering. Likewise, our TV was not working. We had to wait 24 hours for engineering to get us a new one. Finally, the lobby was surprisingly small, which we did not realize from the pictures online, and extremely crowded most of the time, so that we could not hang out there with our friends also in the hotel. NY doesn’t seem to care about COVID anymore! Finally, the restaurant connected to the hotel is very expensive (Empire Steakhouse), but food was good. The price was right for the hotel, but I think I will go elsewhere next time I’m in NY. Read less
Image of the Tripadvisor rating Asian in the hotel

May 7, 2022 spraha260807

Most of the staff where not nice. Once i tried to ask about something to the officer at the front desk, he talked to me while still playing at his phone an not even looking at me. But the guy that standing in front of the front desk was really really nice
Image of the Tripadvisor rating Not Hilton Like

May 7, 2022 dreamchaser2014 Mumbai, India

This Hilton Location and the staff on this location are causing harm to the Hilton brand - I can say this for sure, have spent many nights in multiple Hilton locations, a diamond member as a result of it ( HH 1184895868) - screw up on my laundry because the front desk folks forget to put the laundry paper in the bag - for the screw up offers me… Read more
This Hilton Location and the staff on this location are causing harm to the Hilton brand - I can say this for sure, have spent many nights in multiple Hilton locations, a diamond member as a result of it ( HH 1184895868) - screw up on my laundry because the front desk folks forget to put the laundry paper in the bag - for the screw up offers me two breakfast coupons; not going to make up for the time lost. - the wi fi sign in the landing page is so spotty- never had this bad experience ever any hotel anywhere in the world - busy lifts even in the non peak hours; cleaning staff, working staff use the same lifts - keep the lift doors open to chat. Read less
Image of the Tripadvisor rating Best service ever

May 4, 2022 Brennda M

I met pierre ! He was the best and helped me with a personal issue ! Thanks to him my trio wasn’t a disaster. Thanks pierre you are simply the best ! I really will be thankful for you ever ! The location of the hotel it’s great and the services too ! Thanks so much for everything ! If any trouble ask for pierre at front desk.