Holiday Inn New York City Times Square

Midtown, New York

Virgin rating

The hotel

The bright lights of Broadway beckon at this midtown Manhattan hotel. Just two blocks from the theatre district, you’ll be surrounded by top-billing shows, world-class dining and drinking venues, and those legendary sights and shops you came to New York to see. Fifth Avenue, Bryant Park, Times Square, Empire State Building: they’re all within a few blocks’ stroll, with plenty of other NYC sights and sounds to experience as you make your way there. The Concierge at Holiday Inn New York City – Times Square can tip you off to the best shows, but you also get complimentary WiFi, so you can find your own favourites. And, open until 4:00am, the hotel’s all-day Rattle N Hum bar and kitchen welcomes you home with craft beers and late-night bites, before opening again at 6:00am to serve you breakfast.

Amenities

  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Close to City Centre

Where is it

Midtown location, 2 blocks from Theatre district and just steps away from New York's best and most amazing attractions and shopping. Transfer time from John F. Kennedy International Airport: 60 minutes.

Hotel information

271 rooms on 35 floors. All with air-conditioning, 42-inch flat-screen TV, mini-fridge, coffee/tea maker, safe and hairdryer. Standard Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Rattle N Hum Restaurant (breakfast, lunch, dinner and late-night bites menu; open 6:00am-4:00am - temporarily closed). Complimentary fitness centre (open 24-hours). On-site business centre. Room service*. Laundry/dry-cleaning service*. ATM. Complimentary WiFi.

One person must be aged 21 years and over in each room at check-in.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (497)
  • Very good (522)
  • Average (161)
  • Poor (35)
  • Terrible (42)
Image of the Tripadvisor rating Great hotel

Jun 18, 2022 378shelc United Kingdom

After reading some reviews I was a little worried about the local people loitering outside the hotel and the thumbs down about the elevators but... On our arrival there was local people lounging around outside the hotel on the benches, some were clearly home less and a couple others were definitely 'high' on something. However they were not ever… Read more
After reading some reviews I was a little worried about the local people loitering outside the hotel and the thumbs down about the elevators but... On our arrival there was local people lounging around outside the hotel on the benches, some were clearly home less and a couple others were definitely 'high' on something. However they were not ever any trouble. They didn't acknowledge anyone coming and going from the hotel and were never a threat. The smell of weed was present but honestly walking around new york city the smell was everywhere not just near the hotel. On the second day the police had moved the locals hanging around on and were outside in a van for the rest of our trip. We were on floors 4 and 11 we didn't have any issues with the elevators but I can see at busy times why people.would wait a while. We arrived back one evening to find a large school party as well as others waiting to go up, however the security guard was very helpful and made them use one lift and all other guests use the other which made it very quick and easy to get back to our rooms. There is a sign in the lifts showing you busy and quiet times when best to use the lifts. Both our rooms were facing the front of the hotel and very busy rds, the room we had on level 4 , I thought we would be awake all night due to the outside noise, but it wasn't an issue. Slept great. Our stay was very pleasant and would definitely stay again. The hotel staff were helpful and polite and very welcoming. Read less
Image of the Tripadvisor rating Convenient location and it will do, but ho hum……

Jun 9, 2022 EAZELIFF Flagstaff, Arizona

The location for my two night stay returning from Europe back home to Arizona was convenient. But walking on 8th Ave. with sorry examples of our population and the racket of the city makes me glad I live where I do. ( the preceding comment may sound prejudicial and I try to be understanding, but the collection of crazies on the street is not… Read more
The location for my two night stay returning from Europe back home to Arizona was convenient. But walking on 8th Ave. with sorry examples of our population and the racket of the city makes me glad I live where I do. ( the preceding comment may sound prejudicial and I try to be understanding, but the collection of crazies on the street is not encouraging. As far as the hotel goes, it was the least favorite of my trip. This narrow building spread over 36!floors with often slow elevators, narrow corridors, and a claustrophobic room with no room to place a suitcase I find annoying. Yes, this is New York and space is at a premium, but it looks like the architects were out to cram as many tourists as possible into a constrained space to extract the highest amount of revenue. Read less
Image of the Tripadvisor rating 4 stars for location, 0 stars for vagrants outside

Jun 9, 2022 kts789 Luzon, Philippines

The location is great! 2? short blocks to Port Authority, lots of food choices nearby, walk to Time Square, bought discounted TKTS tickets to a broadway show, walked from the theater to hotel 5-6 short blocks away... Small rooms, not much space to move around when you have luggage though we managed and we're Asians, so we don't use up as much… Read more
The location is great! 2? short blocks to Port Authority, lots of food choices nearby, walk to Time Square, bought discounted TKTS tickets to a broadway show, walked from the theater to hotel 5-6 short blocks away... Small rooms, not much space to move around when you have luggage though we managed and we're Asians, so we don't use up as much space LOL the 2 elevators is definitely not enough for the hotel, sometimes would have to wait coz it was full. Suggest you take very high floors or very low...that way either the elevator is still empty and you get to ride first coming down or take the stairs if you're in the lower floors Cons: lots of vagrants and beggars outside, along 8th avenue. they didn't bother us at all but saw someone with a syringe (hopefully was insulin but...) at the doorstep of the hotel and the smell of Marijuana smoke throughout the city was so annoying. No breakfast, no bottled water, no parking (there was parking nearby but expensive and no in/out privilege, no laundry service. Cleaning service was a hit or miss, you HAD to inform reception of your request early, we did but room was not cleaned, so the next day, when we saw a cleaning lady, gave her $2-3 to make sure room was cleaned. There was a gym with 4-5 machines and a business center was a single pc and printer/scanner at the Lower Lobby Overall, will definitely stay here again, the location can't be beat, subway was great though had to keep an eye out for hate crime so stay away from the edge and always keep looking around you for crazies and a-holes who might try anything though am a guy and can handle myself Read less
Image of the Tripadvisor rating Pictures can be deceiving

May 31, 2022 W5110GOandreaw

I was shocked when I arrived to see all of the homeless people laying around outside the entrance.. I think the website should really be updated as it looks nothing like the website shows . The rooms are tiny I had nowhere to put my luggage. The bathroom had black mold in the shower on the inside. I have never stayed anywhere in this condition had… Read more
I was shocked when I arrived to see all of the homeless people laying around outside the entrance.. I think the website should really be updated as it looks nothing like the website shows . The rooms are tiny I had nowhere to put my luggage. The bathroom had black mold in the shower on the inside. I have never stayed anywhere in this condition had I had not used points and cash i would have checked out and went to another property. Moral to the story pictures can be deceiving:( Read less
Image of the Tripadvisor rating Good location but feels unsafe as the area outside is frequented by vagrants and beggars.

May 22, 2022 matay20 Nottinghamshire, United Kingdom

Good location but set back from the road so people hang around the hotel front night and day making it feel a little unsafe. Rooms are very small but have everything that’s needed except for space for your luggage. We booked bed and breakfast but on arrival were told the restaurant was closed. When I queried that we has paid for breakfast we were… Read more
Good location but set back from the road so people hang around the hotel front night and day making it feel a little unsafe. Rooms are very small but have everything that’s needed except for space for your luggage. We booked bed and breakfast but on arrival were told the restaurant was closed. When I queried that we has paid for breakfast we were provide with vouchers for a deliveroo type company which we could book via our phones to be delivered. This was not a great service and I imagine older people would struggle. You also need a smart phone and know how to use qr codes. Each voucher has a separate code which meant ordering each meal separately, this in turn caused issues as the orders we then separate and we had a 3/4 hour difference on the second morning between the 2 meals arriving… We left our luggage in a secure room on the last day only to return and find them in the reception window, not very safe at all. Read less