Holiday Inn New York City Times Square

Midtown, New York

Virgin rating

Standard King Room
Standard Room with 2 double beds
Rattle N Hum Restaurant
Standard King Room
Standard Room with 2 double beds
Rattle N Hum Restaurant

The hotel

The bright lights of Broadway beckon at this centrally located midtown hotel. Just two blocks from the theatre district, this is the great base for you to explore central Manhattan; surrounded by top-billing shows, world-class dining and drinking venues, and those legendary sights and shops you came to New York to see. Times Square, Rockefeller Centre and the Empire State Building: they’re all within a few blocks’ stroll, with plenty of other NYC sights and sounds to experience as you make your way there.

Amenities

  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Close to City Centre

Where is it

Midtown location, 2 blocks from Theatre district and just steps away from New York's best and most amazing attractions and shopping. Transfer time from John F. Kennedy International Airport: 60 minutes.

Hotel information

271 rooms on 35 floors. All with air-conditioning, 42-inch flat-screen TV, mini-fridge, coffee/tea maker, safe and hairdryer. Standard Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Rattle N Hum Restaurant (breakfast, lunch, dinner and late-night bites menu; open 6:00am-4:00am). Complimentary fitness centre (open 24-hours). On-site business centre. Room service*. Laundry/dry-cleaning service*. ATM. Complimentary WiFi.

One person must be aged 21 years and over in each room at check-in.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (527)
  • Very good (543)
  • Average (184)
  • Poor (48)
  • Terrible (58)
Image of the Tripadvisor rating Excellent option in central Manhattan

Sep 5, 2024 Ken S

Room was clean and elevators were not bad at all. Location was great. Desk staff was helpful and reviews saying there’s a problem with homeless in front of the hotel are totally overblown. Would definitely return. Walking distance to MSG and Port Authority.
Image of the Tripadvisor rating 💥💥💥 “Oh, sure, nothing screams inclusivity like making me feel completely unwelcome from the moment I walked in.”💥

Aug 19, 2024 C8036UYnatec

On 7/29 I had a reservation here and friend who was also staying. While waiting for my friend to come down security guard approached me… Management did see that I did have a reservation and checked in. In the morning was promised a full refund. That was 21 days ago.
Image of the Tripadvisor rating Great location, enjoyable stay

Aug 12, 2024 Mark M Milwaukee, Wisconsin

We spent four nights here recently and found the hotel to be exactly what we were looking for. Great location in Midtown, near a subway line. The staff was very friendly and accommodating during each interaction. The elevator can take a while, that is true, but if you just build a few extra minutes into your schedule, it shouldn't be an issue. … Read more
We spent four nights here recently and found the hotel to be exactly what we were looking for. Great location in Midtown, near a subway line. The staff was very friendly and accommodating during each interaction. The elevator can take a while, that is true, but if you just build a few extra minutes into your schedule, it shouldn't be an issue. Many reviews complain about the public plaza in front... we had no problems walking through there. Only one time were there homeless people inhabiting the area. The other times we had no issues. I would stay here again. Read less
Image of the Tripadvisor rating Okay

Jul 25, 2024 shadow1Pittsburgh Pittsburgh

We visit NYC at least twice a year. I like to try and stay at a different place each time. Before I booked here I read all the reviews and was ready. The major complaint about this hotel seems to be the outside courtyard. After speaking with the nice outside guard, David, he explained that there is nothing anyone can do to stop people from… Read more
We visit NYC at least twice a year. I like to try and stay at a different place each time. Before I booked here I read all the reviews and was ready. The major complaint about this hotel seems to be the outside courtyard. After speaking with the nice outside guard, David, he explained that there is nothing anyone can do to stop people from congregating there, but they do monitor it. We knew what to expect so we just walked straight straight through to the doors. It wasn’t a big deal for us. We had no problems with any of the staff. Had to call and ask the front desk for extra towels and each time we had them delivered within ten minutes. Didn’t have a problem with the elevator times. (We were on the 18th floor.) It’s NYC, so I expect to wait for an elevator. The beds we’re comfortable and the shower was nice. The refrigerator in the room was cold. It was about a ten minute walk to Times Square. There are plenty of restaurants nearby. Read less
Image of the Tripadvisor rating Average Hotel with Scary entrance

Jul 15, 2024 Yaira M G

The good: Beds are comfortable and clean. The location is close to main attractions. The bad: Some staff are completely rude. Specifically, the night staff. The security guard at nights is absolutely rude. I asked front desk for additional cups and the guy was completely rude to us. There are only two elevators for 36 floors. They can get very… Read more
The good: Beds are comfortable and clean. The location is close to main attractions. The bad: Some staff are completely rude. Specifically, the night staff. The security guard at nights is absolutely rude. I asked front desk for additional cups and the guy was completely rude to us. There are only two elevators for 36 floors. They can get very crowded so do plan for extended wait during rush hours. The lobby area is very small and crowded. The ugly: The benches outside the hotel are filled with homeless people doing drugs and sleeping overnight. This was scary and a complete inconvenience since we were traveling with kids. Although, there was police in the area it was a stress going in and out of the hotel every day. We even witnessed 2 policeman chasing a homeless guy that apparently had stolen something. This was scary! In my opinion, there are better hotel choices close to this location. I would not stay here again. Read less