Hyatt Centric Times Square New York

Midtown, New York

Virgin rating

The hotel

In a city where it's all about location, nothing beats a stay in Manhattan's theatre district, moments from the most guidebook-worthy sights, shops, and dining. You can survey all that surrounds you from Bar 54. Fittingly named, it sits on the 54th floor of Hyatt Centric Times Square – making it the highest hotel rooftop lounge in the whole of NYC. It doesn't just give you magical Manhattan views though, it also delivers small plates, handcrafted cocktails, and unique seating in igloo-style bubbles. You can get a view on Manhattan from your guest room too, with its floor-to-ceiling windows sure to distract from the complimentary Wi-Fi. When you're not staring at or exploring the city, the hotel's also home to Times Square's only full-service spa.

Amenities

  • Bar
  • Internet Access
  • Laundry Service
  • Restaurant
  • Spa
  • Valet parking
  • Close to City Centre

Where is it

Just seconds from the buzz of Times Square and the surrounding Theater District, this hotel is set between Broadway and 6th Avenue. This puts you right by Rockefeller Center, Radio City Music Hall, and dining and shopping, and just a stroll from other popular attractions, like the Empire State Building, Carnegie Hall, 5th Avenue, and Central Park.

Hotel information

487 rooms and suites. All with floor-to-ceiling windows, TV with on-demand video, complimentary WiFi, alarm clock, fridge, Keurig coffeemaker with Starbucks® Coffee, safe, hairdryer, and iron and board, BeeKind® bath toiletries and rain shower. Standard Rooms with 1 king-size or 2 queen beds, sleeping maximum 2 adults or 4 adults. 


Please note: rooms that have 1 King Bed/1 Kg in the room name, only have 1 bed within the room. If a room is required with more than 1 bed and to prevent any additional charges locally, then please select a 2 Queen option at the time of booking.

City View Rooms have city views with 1 king-size or 2 queen-size beds, sleeping maximum 2 adults or 4 adults. 

King Room With Terrace has 1 king-size bed, sleeping maximum 2 adults.High Floor View Rooms have views of the city or Times Square, with 1 king-size bed or 2 queen beds, sleeping maximum 2 adults or 4 adults. 

Queen High Floor Oversized City View Rooms have city views with 2 queen beds, sleeping maximum 4 adults. 

King Suites have a separate lounge space featuring a sofa bed and seating area. With 1 king-size bed, sleeping maximum 2 adultsKing High Floor Skyline View Suites are located on the 40th floor and above and have views of the Chrysler Building. With 1 king-size bed, sleeping maximum 2 adults.King Times Square View Suites are located on the 44th floor and have a separate lounge, sofa bed and soaking tub. With 1 king-size bed, sleeping maximum 3 adults. 

King City View Terrace Suites are located on the 40th floor, have a terrace, separate lounge, and soaking tub. With 1 king-size bed, sleeping maximum 2 adults. 

Times Square Presidential Terrace Suite is located on the 40th floor and has separate lounge and sofa bed, sleeping maximum 3 adults. 


Please note: rooms that have 1 King Bed/1 Kg in the room name, only have 1 bed within the room. If a room is required with more than 1 bed and to prevent any additional charges locally, then please select a 2 Queen option at the time of booking.

Bar 54 (small plates menu and handcrafted cocktails, city’s highest hotel rooftop lounge). Grubhub* (food, drink, and essentials delivered to your room). In-room breakfast 6am-12pm.

Fitness centre

Complimentary WiFi. Concierge Service. Laundry service* (same day). Valet parking approx $65 a day (payable locally, subject to change).

The hotel has a destination Fee of $35 payable locally, per room per night​ (fee subject to change).

Fee includes: 20% off any Spa and Fitness Services at Exhale Central Park South. (Discount limited to 1 treatment per day) - 20% off Standard Admission and 10% off Priority Admission at One World Observatory (for 2 guests) - $10.00 off In-house Laundry service - $15.00 Off Valet Parking Per day - 15% off any full price Circle Line Sightseeing cruise - Free Local, Long Distance and International Phone Calls - 10% off  at Pure Green Cold Pressed Juice discount - Daily 10:30 AM View From the Roof with Photo Keepsake. (Inclusions are subject to availability and change). 

*Denotes local charge

Please note: One person must be aged 18 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4340)
  • Very good (1692)
  • Average (474)
  • Poor (164)
  • Terrible (158)
Image of the Tripadvisor rating Excellent hotel

Apr 23, 2024 Louise H

Room was very clean, all staff were helpful, efficient & friendly. Our request for extra pillows was carried out within minutes. Taxi assistance was great Loved the rooftop bar.
Image of the Tripadvisor rating The photos are deceiving!

Apr 22, 2024 Solidified

Upon booking, I called and was assured of a Times Square view and a rooftop bar that served food, which were deciding factors in my choice. However, the room’s view was unsatisfactory, and the rooftop bar lacked dining options. This was contrary to the confirmation I received prior to my arrival. I had to leave because I was in NY for the Boxing… Read more
Upon booking, I called and was assured of a Times Square view and a rooftop bar that served food, which were deciding factors in my choice. However, the room’s view was unsatisfactory, and the rooftop bar lacked dining options. This was contrary to the confirmation I received prior to my arrival. I had to leave because I was in NY for the Boxing match. However; to address my concerns, I spoke with Staff the following morning, who initially reassured me that food, specifically wings, was available at the rooftop bar. This conversation was contradicted moments later by another staff member in her presence, who informed me that it was not the case. This inconsistency was not only confusing but also left me feeling unwelcome. Moreover, when I considered extending my stay, hoping for a better experience, staff informed me that I could not preview the suite before deciding to move, which was the deciding factor in my decision to leave for the W Hotel, where my needs were met with greater flexibility and hospitality. Read less
Image of the Tripadvisor rating Great hotel in a prime location.

Apr 22, 2024 Sharon S

Great service in a prime location with short walks to many attractions. Highly recommend this Hyatt.
Image of the Tripadvisor rating Wonderful stay

Apr 22, 2024 yingwang1

This was a wonderful stay for a bday wknd celebration. The room is spacious and spotless. We had a beautiful view from the 44th floor. Tom Blundell, the general manager left a personal card wishing us a good bday celebration along with balloons. All if the staff we interacted with were courteous and helpful. The rooftop bar was excellent and… Read more
This was a wonderful stay for a bday wknd celebration. The room is spacious and spotless. We had a beautiful view from the 44th floor. Tom Blundell, the general manager left a personal card wishing us a good bday celebration along with balloons. All if the staff we interacted with were courteous and helpful. The rooftop bar was excellent and offered a spectacular view of the city. Read less
Image of the Tripadvisor rating Lousy experience- worst in my life

Apr 20, 2024 agupta972024

The a/c was not working. Sink was clogged. Reported issue - was told it would be fixed. The staff lied!!!