Hyatt Centric Times Square New York

Midtown, New York

Virgin rating

King High Floor City View
King High Floor Times Square View
King Bed With Terrace
A video preview image
King High Floor City View
King High Floor Times Square View
King Bed With Terrace

The hotel

In a city where it's all about location, nothing beats a stay in Manhattan's theatre district, moments from the most guidebook-worthy sights, shops, and dining. You can survey all that surrounds you from Bar 54. Fittingly named, it sits on the 54th floor of Hyatt Centric Times Square – making it the highest hotel rooftop lounge in the whole of NYC. It doesn't just give you magical Manhattan views though, it also delivers small plates, handcrafted cocktails, and unique seating in igloo-style bubbles. You can get a view on Manhattan from your guest room too, with its floor-to-ceiling windows sure to distract from the complimentary Wi-Fi. When you're not staring at or exploring the city, the hotel's also home to Times Square's only full-service spa.

Amenities

  • Bar
  • Internet Access
  • Laundry Service
  • Restaurant
  • Spa
  • Valet parking
  • Close to City Centre

Where is it

Just seconds from the buzz of Times Square and the surrounding Theater District, this hotel is set between Broadway and 6th Avenue. This puts you right by Rockefeller Center, Radio City Music Hall, and dining and shopping, and just a stroll from other popular attractions, like the Empire State Building, Carnegie Hall, 5th Avenue, and Central Park.

Hotel information

487 rooms and suites. All with floor-to-ceiling windows, TV with on-demand video, complimentary WiFi, alarm clock, fridge, Keurig coffeemaker with Starbucks® Coffee, safe, hairdryer, and iron and board, BeeKind® bath toiletries and rain shower. Standard Rooms with 1 king-size or 2 queen beds, sleeping maximum 2 adults or 4 adults. 


Please note: rooms that have 1 King Bed/1 Kg in the room name, only have 1 bed within the room. If a room is required with more than 1 bed and to prevent any additional charges locally, then please select a 2 Queen option at the time of booking.

City View Rooms have city views with 1 king-size or 2 queen-size beds, sleeping maximum 2 adults or 4 adults. 

King Room With Terrace has 1 king-size bed, sleeping maximum 2 adults.High Floor View Rooms have views of the city or Times Square, with 1 king-size bed or 2 queen beds, sleeping maximum 2 adults or 4 adults. 

Queen High Floor Oversized City View Rooms have city views with 2 queen beds, sleeping maximum 4 adults. 

King Suites have a separate lounge space featuring a sofa bed and seating area. With 1 king-size bed, sleeping maximum 2 adultsKing High Floor Skyline View Suites are located on the 40th floor and above and have views of the Chrysler Building. With 1 king-size bed, sleeping maximum 2 adults.King Times Square View Suites are located on the 44th floor and have a separate lounge, sofa bed and soaking tub. With 1 king-size bed, sleeping maximum 3 adults. 

King City View Terrace Suites are located on the 40th floor, have a terrace, separate lounge, and soaking tub. With 1 king-size bed, sleeping maximum 2 adults. 

Times Square Presidential Terrace Suite is located on the 40th floor and has separate lounge and sofa bed, sleeping maximum 3 adults. 


Please note: rooms that have 1 King Bed/1 Kg in the room name, only have 1 bed within the room. If a room is required with more than 1 bed and to prevent any additional charges locally, then please select a 2 Queen option at the time of booking.

Bar 54 (small plates menu and handcrafted cocktails, city’s highest hotel rooftop lounge). Grubhub* (food, drink, and essentials delivered to your room). In-room breakfast 6am-12pm.

Fitness centre

Complimentary WiFi. Concierge Service. Laundry service* (same day). Valet parking approx $65 a day (payable locally, subject to change).

The hotel has a destination Fee of $35 payable locally, per room per night​ (fee subject to change).

Fee includes: 20% off any Spa and Fitness Services at Exhale Central Park South. (Discount limited to 1 treatment per day) - 20% off Standard Admission and 10% off Priority Admission at One World Observatory (for 2 guests) - $10.00 off In-house Laundry service - $15.00 Off Valet Parking Per day - 15% off any full price Circle Line Sightseeing cruise - Free Local, Long Distance and International Phone Calls - 10% off  at Pure Green Cold Pressed Juice discount - Daily 10:30 AM View From the Roof with Photo Keepsake. (Inclusions are subject to availability and change). 

*Denotes local charge

Please note: One person must be aged 18 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4485)
  • Very good (1732)
  • Average (486)
  • Poor (172)
  • Terrible (167)
Image of the Tripadvisor rating First but not last time

Oct 20, 2024 StevenM1027

I was a little nervous checking in as the front desk was understaffed and the lobby is almost non-existent, but I ended up loving the hotel and will certainly stay again. Room is very comfortable, contemporary, great bed and pillows, super quiet given Times Square location. I am confused how a 350 sq foot room did not have room for a chair other… Read more
I was a little nervous checking in as the front desk was understaffed and the lobby is almost non-existent, but I ended up loving the hotel and will certainly stay again. Room is very comfortable, contemporary, great bed and pillows, super quiet given Times Square location. I am confused how a 350 sq foot room did not have room for a chair other than the desk chair which is my only complaint. Bruno outside was a huge help getting me to the airport as my arranged ride was late and I had zero time to spare. Everyone at the front desk was very friendly and stored my luggage quickly and efficiently while I was at a play. I look forward to coming back. The location is superb and slightly away from the chaos of Times Square though right in the center of things. Read less
Image of the Tripadvisor rating Great Hotel for the Value

Oct 18, 2024 newtrixpro Los Angeles, California

If you find this hotel for a good price and you are looking for something in midtown, then this place is perfect. It might be a tad worn, but the rooms are clean and spacious (for New York). I was shocked by how silent my room was, even though I was only on the sixth floor. The bed was comfortable, the bathroom was pristine, and the service was… Read more
If you find this hotel for a good price and you are looking for something in midtown, then this place is perfect. It might be a tad worn, but the rooms are clean and spacious (for New York). I was shocked by how silent my room was, even though I was only on the sixth floor. The bed was comfortable, the bathroom was pristine, and the service was responsive and friendly. I didn’t love being so close to Times Square, but I knew what I was signing up for when I booked! Read less
Image of the Tripadvisor rating Highly Recommended Hotel - Great Location

Oct 15, 2024 David P Manila, Philippines

Lovely rooms, high ceilings and good design features for business travel. Good work space and multi plug on hand. Not many rooms on each floor so feels much nicer than walking along long corridors to your room. I was on 48th floor which was also very quiet. A joy for New York.
Image of the Tripadvisor rating Would not recommend…

Oct 13, 2024 Asa D

Updated Review: I’d firstly like to thank the Hyatt for responding to me publicly here on TripAdvisor, however despite encouraging me to contact them via email and having sent two emails, they continue to evade contacting me. They also claimed to have refunded my money and it being blocked by my card provider. Having since contacted my provider,… Read more
Updated Review: I’d firstly like to thank the Hyatt for responding to me publicly here on TripAdvisor, however despite encouraging me to contact them via email and having sent two emails, they continue to evade contacting me. They also claimed to have refunded my money and it being blocked by my card provider. Having since contacted my provider, this is not the case and the money hasn’t been returned. My extended feedback again stresses on poor communication. If management read this I’d ask you to actually respond to my emails. Equally I’d encourage you to follow up privately to those that post these sorts of reviews. Original Review: For an advertised 4.5 star hotel it is certainly below par so we were immediately disappointed in the accommodation. On arrival we were advised that Bar 54 (rooftop) did not need to be booked. On going to the bar this was far from truthful and we were sat indoors at a table in the middle of the room. Not sure who they are offering rooftop bars to that want a middle of the room seat. The advertised views of Times Square is equally stretching the truth, it is merely a sliver of the iconic location when viewed through a small nook on the balcony. The room itself was clean and the maids were very nice. The reception staff were quite off putting when trying to upsell us on arrival and while very enthusiastic and polite during the sales pitch, instantly switched tones when the costly upgrade was declined. Worst of all, I have been charged a staggering $1,200 dollars as a security deposit for my stay, expecting this to be refunded upon my checkout. Many days later this has still not happened yet they have been quick enough to recover my rooms tab! I am now struggling to get ahold of anyone to discuss this issue. While my overall stay in New York was wonderful, I have been very disappointed by the overall experience offered by Hyatt Centric and would not recommend. Read less
Image of the Tripadvisor rating Experience 1000/1000

Oct 9, 2024 Ana Luiza G

This is the best hotel ever!! The experience was much better than I was expecting. I loved the staff, the environment, the service and the location. The room was great, clean and very comfortable. I will definitely book my next NYC visit there!