Hyatt Centric Times Square New York

Midtown, New York

Virgin rating

The hotel

In a city where it's all about location, nothing beats a stay in Manhattan's theatre district, moments from the most guidebook-worthy sights, shops, and dining. You can survey all that surrounds you from Bar 54. Fittingly named, it sits on the 54th floor of Hyatt Centric Times Square – making it the highest hotel rooftop lounge in the whole of NYC. It doesn't just give you magical Manhattan views though, it also delivers small plates, handcrafted cocktails, and unique seating in igloo-style bubbles. You can get a view on Manhattan from your guest room too, with its floor-to-ceiling windows sure to distract from the complimentary Wi-Fi. When you're not staring at or exploring the city, the hotel's also home to Times Square's only full-service spa.

Amenities

  • Bar
  • Internet Access
  • Laundry Service
  • Restaurant
  • Spa
  • Valet parking
  • Close to City Centre

Where is it

Just seconds from the buzz of Times Square and the surrounding Theater District, this hotel is set between Broadway and 6th Avenue. This puts you right by Rockefeller Center, Radio City Music Hall, and dining and shopping, and just a stroll from other popular attractions, like the Empire State Building, Carnegie Hall, 5th Avenue, and Central Park.

Hotel information

487 rooms and suites. All with floor-to-ceiling windows, TV with on-demand video, complimentary WiFi, alarm clock, fridge, Keurig coffeemaker with Starbucks® Coffee, safe, hairdryer, and iron and board, BeeKind® bath toiletries and rain shower. Standard Rooms with 1 king-size or 2 queen beds, sleeping maximum 2 adults or 4 adults.

City View Rooms have city views with 1 king-size or 2 queen-size beds, sleeping maximum 2 adults or 4 adults.

King Room With Terrace has 1 king-size bed, sleeping maximum 2 adults.

High Floor View Rooms have views of the city or Times Square, with 1 king-size bed or 2 queen beds, sleeping maximum 2 adults or 4 adults.

Queen High Floor Oversized City View Rooms have city views with 2 queen beds, sleeping maximum 4 adults.

King Suites have a separate lounge space featuring a sofa bed and seating area. With 1 king-size bed, sleeping maximum 2 adults

King High Floor Skyline View Suites are located on the 40th floor and above and have views of the Chrysler Building. With 1 king-size bed, sleeping maximum 2 adults.

King Times Square View Suites are located on the 44th floor and have a separate lounge, sofa bed and soaking tub. With 1 king-size bed, sleeping maximum 3 adults.

King City View Terrace Suites are located on the 40th floor, have a terrace, separate lounge, and soaking tub. With 1 king-size bed, sleeping maximum 2 adults.

Times Square Presidential Terrace Suite is located on the 40th floor and has separate lounge and sofa bed, sleeping maximum 3 adults.

Bar 54 (small plates menu and handcrafted cocktails, city’s highest hotel rooftop lounge). Grubhub* (food, drink, and essentials delivered to your room). In-room breakfast 6am-12pm.

Fitness centre

Complimentary WiFi. Concierge Service. Laundry service* (same day). Valet parking approx $65 a day (payable locally, subject to change).

The hotel has a destination Fee of $35 payable locally, per room per night​ (fee subject to change).

Fee includes: 20% off any Spa and Fitness Services at Exhale Central Park South. (Discount limited to 1 treatment per day) - 20% off Standard Admission and 10% off Priority Admission at One World Observatory (for 2 guests) - $10.00 off In-house Laundry service - $15.00 Off Valet Parking Per day - 15% off any full price Circle Line Sightseeing cruise - Free Local, Long Distance and International Phone Calls - 10% off  at Pure Green Cold Pressed Juice discount - Daily 10:30 AM View From the Roof with Photo Keepsake. (Inclusions are subject to availability and change). 

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3848)
  • Very good (1561)
  • Average (424)
  • Poor (142)
  • Terrible (121)
Image of the Tripadvisor rating Extremely clean and modern!

May 19, 2022 JennyfromRB Redondo Beach, California

I am 52 years old and have stayed at many hotels over the years. This hotel is among the cleanest and most modern I've ever stayed at. Everyone has their priorities about what they look for in a hotel. For my family it is cleanliness and this hotel honestly appeared to be brand new.
Image of the Tripadvisor rating Overall a great experience.

May 19, 2022 Sophia-slgjv

I booked a luxury solo holiday for myself and wanted somewhere great to stay; From the moment I walked in, I felt that it was going to be lovely; It was a mixed experience. The first suite was a bit of a disaster. There was a very bad chemical smell, the bedding wasn't tucked in and the duvet cover hadn't been done up. The plumbing was extremely… Read more
I booked a luxury solo holiday for myself and wanted somewhere great to stay; From the moment I walked in, I felt that it was going to be lovely; It was a mixed experience. The first suite was a bit of a disaster. There was a very bad chemical smell, the bedding wasn't tucked in and the duvet cover hadn't been done up. The plumbing was extremely noisy and the shower rattled. The bedside lighting didn't work and an engineer was sent out twice, very quickly but, it couldn't be fixed. I was offered another room. Second suite was lovely! Slightly dated but, very clean (which is the main thing), linen tucked in properly with pillow and mattress protectors. The Wi-Fi was a little unreliable and you can’t Chromecast much onto the TV. No bin liner for bin, which is a nuisance as there is nowhere to dispose of feminine hygiene products; Thankfully, I'd brought my own bin liners. There were no heated towel rails so, you couldn't wash anything and dry it yourself. Perfect built-in wardrobes with room for suitcases also. Not enough hangers but iron and ironing board provided. Fantastic A/C. The room was on the 'City View' side, which was incredibly beautiful. Very quiet, considering location and had fabulous views with the Chrysler Building and river etc. The subway is just round the corner. No restaurant at the moment but Bar54 (hotel roof) is ok. Service was great but the was food average. I sent mine back as undercooked and soggy. The staff gave free drinks and were apologetic, which was great. Starbucks and Walgreens are just over the road. Mc Donald's is also over the road, if you're desperate. It's easy to find something to eat locally. The hotel is very central and a short walk to 5th Avenue, all the sights and Central Park etc. Great security presence on doors so it felt secure. There was even someone to open the car door upon arrival and departure. The front desk staff were obliging. The pillows awful!! Had six and still had to use my jacket, travel pillow and both dressing gowns to slightly elevate myself. I had requested non-feather pillows but when I got there I was told that down pillows are the standard pillow. Definitely a mixed experience but, I would go back there tomorrow, if I could! Recommended hotel. Read less
Image of the Tripadvisor rating Amazing hotel!

May 17, 2022 Pegggus

The hotel has it all! I stayed two nights on a quick weekend trip to NYC. For the first night I had a larger room with two Queen beds for me and my sister, and for the second I “downgraded” to a standard king. Both rooms were fantastic. The larger room was incredibly roomy for an NYC hotel room and had a coffee maker, fridge and a safe. The free… Read more
The hotel has it all! I stayed two nights on a quick weekend trip to NYC. For the first night I had a larger room with two Queen beds for me and my sister, and for the second I “downgraded” to a standard king. Both rooms were fantastic. The larger room was incredibly roomy for an NYC hotel room and had a coffee maker, fridge and a safe. The free bottles of water were a nice touch. The bathroom had a tub and a shower. Beds were comfy and the towels were nice. The standard king the next day was just as nice. Yea it was smaller but there was still a desk with a chair as well as an armchair. The floor in the bathroom was heated! This room was on a much lower floor than the two queens (46 vs 16) but there was no street noise to speak of. The elevators were fast (again, for nyc) and the only time there was a wait to speak of was at checkout time on Sunday. We did snag a reservation at Bar 54 and even though it was a bit rainy and very foggy it was a great experience. The drinks were delicious and the service was great. We did take our last drink out in the balcony and enjoyed the view (which would be spectacular on a nice night). One final note: the staff at the front desk were pretty terrific. It was just, all in all, a first rate experience. Highly recommend! Read less
Image of the Tripadvisor rating Central Spot to stay when visiting Manhattan

May 17, 2022 tobiasp627

Great spot to stay if you travelto Manhattan and you want to be central to all directions. You are located 80m away from times square. Also 2 Substations are close to your spot. 42nd with a lot of different lines for uptown and downtown. 49th with also some options. Would I stay there a 2nd time? Sure I would. From the bar on level 54 you have a… Read more
Great spot to stay if you travelto Manhattan and you want to be central to all directions. You are located 80m away from times square. Also 2 Substations are close to your spot. 42nd with a lot of different lines for uptown and downtown. 49th with also some options. Would I stay there a 2nd time? Sure I would. From the bar on level 54 you have a great view over the city. For sure worth to spend some time there. Read less
Image of the Tripadvisor rating Clean and Friendly

May 16, 2022 Charles B Burleson, Texas

The suite room was great, beds were comfortable, they even supplied umbrellas for the one evening we had some scatter rain in the area. The staff was very courteous, they provided a transportation option to the airport for about the same price of a Lyft/uber and it was a nice perk than a random persons vehicle