Kimpton Hotel Eventi

I originally booked another hotel for my weekend getaway in NYC when I stumbled across the Kimpton Eventi. I paid under $300/night CAD including all taxes and fees on booking.com. The room we got was a steal. We got a corner unit on the 20th floor with amazing views of Manhattan provided by massive floor to ceiling windows. This was probably the nicest hotel in NYC I’ve stayed in and can’t recommend it enough, especially for couples. The room was very large for New York standards, the bathroom was massive with an oversized walk in shower. Upon arrival, valet was quick to take our car and help with our bags. Valet costs $65/night for an SUV, which is actually cheaper than any neighbouring parking spots. The front desk was very helpful as well as the gentlemen who helped carried our bags to our room. I wish I remembered their names to thank them. The hospitality was just amazing. Some interesting noteworthy items as well, although the room doesn’t have an in room coffee they offer coffee down in the lobby from 6-9am everyday, as an added bonus they have wine hour from 5-6pm. The room also comes equipped with a tablet which shows hotel information as well as dining and in room options. The TV connects to the wifi and you can stream videos from your phone to the TV as well. The bar downstairs had a pretty good cocktail and local beer list, although it’s a bit more on the expensive side. The only negative thing I have to say about my stay is I wish the rooftop balcony/ patio was opened. From the pictures I saw it looked like a great space and I wish there was a bar up there to take advantage of that great space. Either way, there are a lot of options within walking distance of the hotel, because it’s located in such a great spot. Assuming the price point remains the same, I will definitely be staying here again and I can’t recommend it enough. Thanks again to the awesome staff at the Kimpton and keep up the great work! Read less

They seem to do everything right at this hotel. Little things (the pillows are perfect, the little stool in the shower is handy) to big things (like a quiet room), they seem to have thought of everything. Even when things go wayward — like when the battery on the room safe goes bad at 1230 a.m. the guy who fixed it knew what he was doing and had it resolved in due course — and refused any tip for his trouble “because it was our fault.” Read less

I was in this hotel in July for 3 weeks for business and I had a very bad experience. - Overall, rude and careless front desk. - We asked to book shuttle for the airport and they booked the wrong timing, in front of the fact that the driver was not there they kept on saying the driver was ”behind the corner”. We simply asked to tell us the truth, if the driver was coming or if we had to arrange an Uber. Finally, another employee arrived and told us our pick up was booked at the wrong timing. We left with 30 min delay vs the expected timing. - Being charged 60 USD for an unrequested express laundry service. When asked why, and showed that I didn’t flag the option on the paper nor wanted the service, being told they would adjust the fee.... being charged anyway at checkout with an arrogant front desk lady saying she couldn’t do anything. - Being charged 50 USD for minibar consumed AFTER checkout, after I left the hotel. Apparently I consumed mini bar snacks when I was already on the plane back. I think management should check better the operations of their front desk. Read less