Kixby

Midtown, New York

The hotel

Oozing quintessential New York style, the Kixby is just a short walk from the Empire State Building and Macy’s department store. A new energy and look have been given to this stunning 1901 building.

Amenities

  • Bar
  • Internet Access
  • Close to City Centre

Where is it

In the heart of Midtown Manhattan on West 35th Street, less than one block from Herald Square. Transfer time from John F. Kennedy International Airport: 1 hour.

Hotel information

195 rooms. All with air-conditioning, flat-screen TV, mini-fridge, tea and coffee making facilities, safe, iron and board and hairdryer. Classic Queen Rooms have 1 queen-size bed, sleeping maximum 2 adults.

Classic King Rooms have 1 king-size bed, sleeping maximum 2 adults.

Classic Queen Queen Rooms have 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 1 child.

Lux Queen Rooms have 1 queen-size bed, sleeping maximum 2 adults.

Lux King Rooms have 1 king-size bed, sleeping maximum 2 adults.

Lux Queen Queen Rooms have 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 1 child.

Black Tap (New York-style burger joint and cocktails). Lookup Rooftop (lively cocktail rooftop bar). Lot 15 Lobby Cocktail Bar and Lounge. Fitness centre with Peleton bikes. Complimentary WiFi.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Please note: one person must be aged 21 years and over in each room at check-in.

Please note: this hotel was previously called Hotel Metro.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2529)
  • Very good (1742)
  • Average (365)
  • Poor (84)
  • Terrible (64)
Image of the Tripadvisor rating Lovely and friendly

Jan 19, 2020 917gemmaf

The staff were very lovely and welcoming. The rooms were okay. I think from reading the reviews I had expected it to be amazing, which it was more okay. Had a great view of empire state so can't complain. Location was brilliant.
Image of the Tripadvisor rating First time in NYC

Jan 14, 2020 ChelseaCav91 Dundee, United Kingdom

We're just home from four nights in The Kixby Hotel. It was our first time in New York. The hotel is centrally located, close to the Empire State, Madison Square Garden and other attractions. The hotel has recently changed its name and is undergoing refurbishment. The new reception is really lovely and modern. I don't think our rooms had been done… Read more
We're just home from four nights in The Kixby Hotel. It was our first time in New York. The hotel is centrally located, close to the Empire State, Madison Square Garden and other attractions. The hotel has recently changed its name and is undergoing refurbishment. The new reception is really lovely and modern. I don't think our rooms had been done yet as they don't match the photos on the website, however they were still absolutely fine; a good size, comfy bed, clean, and the bathroom was nice too. All the staff we met were really lovely and happy to help. They take a credit/debit card for security deposit on check in but this is refunded on departure. There were no other hidden costs such as taxes etc like I'd heard about in other hotels. There is a bar in the hotel and a bar/restaurant next door that look nice but we didn't have time to try them. There is also a rooftop bar that has nice views of the Empire State. It wasn't open when we were there, I'm not sure if it was due to be refurbished or if it only opens in warmer months. I really can't fault the hotel and would 100% stay again. Read less
Image of the Tripadvisor rating Fantastic hotel and location

Jan 11, 2020 Hayanne270 Bridgend, United Kingdom

We have just arrived back from staying 6 nights at the Kixby , our room was amazing - decor of hotel was so smart. Lifts were working the whole of our stay , staff were helpful and welcoming at all times of the day. Room was stocked well and great coffee machine. Fantastic location on Herald Square and the view of Empire on the rooftop was… Read more
We have just arrived back from staying 6 nights at the Kixby , our room was amazing - decor of hotel was so smart. Lifts were working the whole of our stay , staff were helpful and welcoming at all times of the day. Room was stocked well and great coffee machine. Fantastic location on Herald Square and the view of Empire on the rooftop was amazing. Can't wait to return to this hotel ! No extra charge for looking after our cases after we did checkout and a big Thanks to Leo for organising transport to airport also . Read less
Image of the Tripadvisor rating Good location but tired rooms

Jan 10, 2020 Kevlav1 Scarborough, United Kingdom

We booked 4 nights here in December 2019 and had booked the Premier Queen room. The room was on the 9th floor and definitely tired. Advertised USB port charging was not in the room and the bathroom was poorly designed with the toilet roll on the wall about 5 foot from the toilet. The toilet handle stuck against the sink unit when flushing. Coffee… Read more
We booked 4 nights here in December 2019 and had booked the Premier Queen room. The room was on the 9th floor and definitely tired. Advertised USB port charging was not in the room and the bathroom was poorly designed with the toilet roll on the wall about 5 foot from the toilet. The toilet handle stuck against the sink unit when flushing. Coffee machine was good and the view from the terrace of ESB was great at night although the bar was closed. Plus points it was central and close to subway. Negative points room and bathroom although only used it to sleep. Read less
Image of the Tripadvisor rating Perfect

Jan 9, 2020 998laurab998 Swadlincote, United Kingdom

This hotel was fantastic. Right in the middle of Manhattan with a roof top terrace with brilliant views of the empire state. The room had complementary cans of pop, tea and coffee. It was clean, functional and the staff were very helpful. No resorts fees and we could leave our luggage in the luggage room until departure. The burger restaurant next… Read more
This hotel was fantastic. Right in the middle of Manhattan with a roof top terrace with brilliant views of the empire state. The room had complementary cans of pop, tea and coffee. It was clean, functional and the staff were very helpful. No resorts fees and we could leave our luggage in the luggage room until departure. The burger restaurant next door was great and Irish bar further down also great. Couldnt fault the stay at all! Read less