Kixby

Midtown, New York

Virgin rating

The Lookup
Lux King Room
Lobby Bar
Lux Queen Room
Lux King Room
The Lookup
Lux King Room
Lobby Bar
Lux Queen Room
Lux King Room

The hotel

Oozing quintessential New York style, the Kixby is just a short walk from the Empire State Building and Macy’s department store. A new energy and look have been given to this stunning 1901 building, and the result is a boutique-style hideaway that you'll love retreating back to after a day in the Big Apple. 

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Close to City Centre

Where is it

In the heart of Midtown Manhattan on West 35th Street, less than one block from Herald Square. Transfer time from John F. Kennedy International Airport: 1 hour.

Hotel information

195 rooms. All with air-conditioning, flat-screen TV, mini-fridge, tea and coffee making facilities, safe, iron and board and hairdryer. Lux Queen Rooms have 1 queen-size bed, sleeping maximum 2 adults.

Continental Breakfast option: includes rotating continental breakfast items such as fruit, yoghurt, breads and pastries, as well hot beverages and juices.
Lux King Rooms have 1 king-size bed, sleeping maximum 2 adults.


Lux Queen Queen Rooms feature 2 queen-size beds, accommodating up to 3 adults. If booked for 3 adults, 2 adults will share one queen-size bed.

 Fitness centre with Peloton bikes. Complimentary WiFi.

Black Tap (New York-style burger joint and cocktails), closed on certain days (check locally). Lot 15 (lobby lounge). The Lookup (rooftop bar, open once the warmer weather permits, typically June -September). 

This hotel has a resort fee of $20 plus tax per room, per night (payable locally, subject to change)for new reservations made after 9th Jan '23 arriving after March 1 '23. 

For reservations made from 25 Jul '23 onwards, arriving after 1 Jan '24, the resort fee will be $30 plus tax per room, per night (payable locally, subject to change). 

Resort fee includes: Eco-Friendly refillable Kixby water bottle, provided at check-in - All day coffee and tea in our pantry room - 24-hour access to the fitness room - High-Speed Wi-Fi (up to 4 devices) Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Please note: one person must be aged 21 years and over in each room at check-in.

Please note: this hotel was previously called Hotel Metro.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2811)
  • Very good (1848)
  • Average (401)
  • Poor (96)
  • Terrible (70)
Image of the Tripadvisor rating Great place to stay in Manhattan with everything close at hand

Oct 16, 2024 kevintT8703YD

Great location within easy reach of most things you want to see in NYC. Great staff always willing to help, rooms are spacious and comfortable. Overall a really great place to stay and would recommend it to anyone looking for a relaxing haven from the hustle and bustle of NYC
Image of the Tripadvisor rating Very impressed

Oct 4, 2024 Sandra D Newcastle upon Tyne, United Kingdom

We stayed at Kixby Hotel for five nights in total. Our first night was before our cruise and the remaining four nights after our cruise so we have experience two room, the first on floor 5 and the second on floor 12. Upon arrival we were greeted by Jose who kindly took our bags and introduced us to reception. Check in for both stays was smooth.… Read more
We stayed at Kixby Hotel for five nights in total. Our first night was before our cruise and the remaining four nights after our cruise so we have experience two room, the first on floor 5 and the second on floor 12. Upon arrival we were greeted by Jose who kindly took our bags and introduced us to reception. Check in for both stays was smooth. Greeted by a very nice friendly member of reception. Our first room was slightly smaller than I thought it would be but we were only in it for one night. My first impression was that the room felt dark (but I later discovered there was a dimmer switch and the lights were on dim!) we had a very comfortable night ! Check out was smooth and easy and Jose walked us to 6th Avenue to to get us a taxi to our cruise ship (there were some road works outside the hotel which stopped traffic for a short period of time) We returned following our cruise for our second stay at Kixby. Again greeted and assisted by Jose, checked in by friendly efficient reception staff. We couldn’t access our room until around 3pm (which was expected) and due to awful weather staff loaned us an umbrella whilst we set about exploring. We were delighted our room was ready early and were even more delighted when we saw the room. It was superb! Lovely large quiet room. We slept incredibly well! Breakfast was exactly as advertised and more than ample for our needs. The breakfast hostess was a lovely friendly lady (sorry meant to get her name but forgot)! She always had a friendly smile and a pleasant good morning ! Staff organised a few taxis for us, recommended a local Italian restaurant and also arranged a surprise bottle of champagne for our anniversary. We met several different staff members around the building all of whom were lovely. The hotel is located very close to Macy’s, 5th and 6th Avenue, Flat Iron building and the Harry Potter store. We were very well aware of the facilities fee and witnessed staff explain this to several guests on check in. There were also notices regarding this so I’m surprised to read some guests saying they were unaware. Staff work incredibly hard to look after guests! We had a lovely stay at Kixby and would certainly stay here again if we were to return to NYC. Thank you to Jose and all of the staff for making our stay very special! Read less
Image of the Tripadvisor rating Great location, nice hotel.

Oct 4, 2024 SJJackman Newton Aycliffe, United Kingdom

Great location, Macy’s was at the bottom of the street. Easy access to so many nearby attractions. We even had a view of the Empire State Building from our room and an even better view from the roof bar. The rooms aren’t huge but enough space for two people and has everything you need, free coffee machine with pods, sugar, milk etc. the safe is… Read more
Great location, Macy’s was at the bottom of the street. Easy access to so many nearby attractions. We even had a view of the Empire State Building from our room and an even better view from the roof bar. The rooms aren’t huge but enough space for two people and has everything you need, free coffee machine with pods, sugar, milk etc. the safe is very good and easy to programme, plus a fridge to use too! Plenty usb charging ports snd sockets to charge things. Decent sized tv and lovely big area to put all your things, plus enough drawers and a wardrobe (with robes that you can use during your stay). There is also an ironing & ironing board you can use if needed. The bathroom was small but certainly big enough to use easily. The staff were so nice and helpful and the roof bar is a great place to sit for a drink and look up at the ESB or down towards Macy’s. We had breakfast included in our stay but it was very samey samey and not much choice, that was the only downside we had there. We would stay there again, 100%. Read less
Image of the Tripadvisor rating A stay of a lifetime 😀

Oct 3, 2024 HRB25 St. Albans, United Kingdom

Had the most fantastic stay at the Kixby Hotel. Stayed for 6 nights (room 702 with a view of Macy’s) and everything from the check in to check out was simply a pleasure. All of the staff were faultless and could not have done more to make our stay the most fantastic. Great location and base for exploring all of NYC. The rooftop terrace… Read more
Had the most fantastic stay at the Kixby Hotel. Stayed for 6 nights (room 702 with a view of Macy’s) and everything from the check in to check out was simply a pleasure. All of the staff were faultless and could not have done more to make our stay the most fantastic. Great location and base for exploring all of NYC. The rooftop terrace provided fantastic views of the ESB. There are a number of restaurants and fast food places nearby - particularly Roma Pizza! We would definitely recommend and stay again at Kixby hotel. Read less
Image of the Tripadvisor rating Excellent hotel and staff

Oct 2, 2024 davegK9823VT

What a fabulous hotel. The rooms are great and the staff are so helpful and amazing especially Jose who was exceptional. If you are going to new York this is the place to stay. It is located next to 5th Avenue and you can see the empire state building from the roof bar. What a view at night. This is a must if coming here