Kixby

Midtown, New York

The hotel

Oozing quintessential New York style, the Kixby is just a short walk from the Empire State Building and Macy’s department store. A new energy and look have been given to this stunning 1901 building.

Amenities

  • Bar
  • Internet Access
  • Close to City Centre

Where is it

In the heart of Midtown Manhattan on West 35th Street, less than one block from Herald Square. Transfer time from John F. Kennedy International Airport: 1 hour.

Hotel information

195 rooms. All with air-conditioning, flat-screen TV, mini-fridge, tea and coffee making facilities, safe, iron and board and hairdryer. Lux Queen Rooms have 1 queen-size bed, sleeping maximum 2 adults.

Lux King Rooms have 1 king-size bed, sleeping maximum 2 adults.

Lux Double Double Rooms have 2 double beds, sleeping maximum 3 adults or 2 adults and 1 child.

Lux Queen Rooms have 1 queen-size bed, sleeping maximum 2 adults.

Lux King Rooms have 1 king-size bed, sleeping maximum 2 adults.

Lux Queen Queen Rooms have 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 1 child.

  • Book by the 31st October to receive each 4th night of your stay free! Valid for travel between 1st January - 31st March 2022. Offer will be automatically calculated into price shown.

Black Tap (New York-style burger joint and cocktails). Lookup Rooftop (lively cocktail rooftop bar). Lot 15 Lobby Cocktail Bar and Lounge. Fitness centre with Peleton bikes. Complimentary WiFi.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Please note: one person must be aged 21 years and over in each room at check-in.

Please note: this hotel was previously called Hotel Metro.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2574)
  • Very good (1757)
  • Average (369)
  • Poor (84)
  • Terrible (66)
Image of the Tripadvisor rating Modern & Clean

Oct 12, 2021 Odyssey524369

My stay at the Kixby was an enjoyable one! Cleanliness, modern amenities, and excellent customer service are my non-negotiables when it comes to any hotel experiences and the Kixby provided all of that for me! The location is accessible to the subway, shopping, and delicious restaurants. The staff, especially Natalia, was very helpful and gave… Read more
My stay at the Kixby was an enjoyable one! Cleanliness, modern amenities, and excellent customer service are my non-negotiables when it comes to any hotel experiences and the Kixby provided all of that for me! The location is accessible to the subway, shopping, and delicious restaurants. The staff, especially Natalia, was very helpful and gave great suggestions. I will definitely rebook in the future! Read less
Image of the Tripadvisor rating This is the old Hotel Metro and we are so happy!

Oct 1, 2021 DianeAnderson704 Pittsburgh, Pennsylvania

We loved staying at the Hotel Metro but it went downhill. So happy that Kixby renovated and reopened in the space. Staff were great. Bed super comfy. The neighborhood is just where we want to be. We can walk anywhere in NYC from there and also get to Penn Station easily.
Image of the Tripadvisor rating couldn't of asked for a better first stay in NYC!

Jan 19, 2021 Hannahlt19

The room was clean and modern, with a very decent sized bed, TV has good selection of tv channels, the fridge allowed us to be able to chill drinks and there was plenety of storage room for luggage. We didn't stay in a street view room however we appreciated being away from the street noise. The halls and reception area were immaculate and the… Read more
The room was clean and modern, with a very decent sized bed, TV has good selection of tv channels, the fridge allowed us to be able to chill drinks and there was plenety of storage room for luggage. We didn't stay in a street view room however we appreciated being away from the street noise. The halls and reception area were immaculate and the rooftop view is breathtaking. All staff were pleasant and helpful and no issues with the maid service. The restaurant next door is worth a visit to! The locality of the hotel is perfect for navigating around the city, will absolutely be staying again - thank you for a memorable first visit to NYC! Read less
Image of the Tripadvisor rating 21st Birthday Rip Off - Don’t Bother

Oct 21, 2020 olivia_waters

Booked this hotel in November 2019 to stay in NYC for my 21st birthday in March 2020. Just before lockdown I sent multiple emails asking for an update on the situation & that it looked very unlikely i would be allowed travel and leave the UK due to restrictions. When I finally got a response, it was very unhelpful, & unsympathetic - nearly 8… Read more
Booked this hotel in November 2019 to stay in NYC for my 21st birthday in March 2020. Just before lockdown I sent multiple emails asking for an update on the situation & that it looked very unlikely i would be allowed travel and leave the UK due to restrictions. When I finally got a response, it was very unhelpful, & unsympathetic - nearly 8 months down the line, I’m still waiting for an update & conclusion. So disappointed & upset that this has been so badly dealt with. Something totally out of my control & my birthday celebrations ruined. Thanks for nothing Kixby Hotel. Read less
Image of the Tripadvisor rating Heart of New York

Oct 3, 2020 giotavkl Lefkada, Greece

The hotel is in the heart of town. Ten minutes by walking to the Times Square, three minutes to the Empire State, subway every 100 meters etc.. very good choice if you want to discover the New York City fast and easy!