Kixby

Midtown, New York

The hotel

Oozing quintessential New York style, the Kixby is just a short walk from the Empire State Building and Macy’s department store. A new energy and look have been given to this stunning 1901 building.

Amenities

  • Bar
  • Internet Access
  • Close to City Centre

Where is it

In the heart of Midtown Manhattan on West 35th Street, less than one block from Herald Square. Transfer time from John F. Kennedy International Airport: 1 hour.

Hotel information

195 rooms. All with air-conditioning, flat-screen TV, mini-fridge, tea and coffee making facilities, safe, iron and board and hairdryer. Classic Queen Rooms have 1 queen-size bed, sleeping maximum 2 adults.

Classic King Rooms have 1 king-size bed, sleeping maximum 2 adults.

Classic Double Double Rooms have 2 double beds, sleeping maximum 3 adults or 2 adults and 1 child.

Lux Queen Rooms have 1 queen-size bed, sleeping maximum 2 adults.

Lux King Rooms have 1 king-size bed, sleeping maximum 2 adults.

Lux Queen Queen Rooms have 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 1 child.

Black Tap (New York-style burger joint and cocktails). Lookup Rooftop (lively cocktail rooftop bar). Lot 15 Lobby Cocktail Bar and Lounge. Fitness centre with Peleton bikes. Complimentary WiFi.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Please note: one person must be aged 21 years and over in each room at check-in.

Please note: this hotel was previously called Hotel Metro.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2572)
  • Very good (1754)
  • Average (369)
  • Poor (85)
  • Terrible (65)
Image of the Tripadvisor rating Comfortably met our needs

Mar 22, 2020 WednesburyRoad

I wouldn't hesitate to recommend this hotel to anyone based on our experience of a Lux room. We had booked a Classic King, but on arrival were randomly upgraded to a Lux King; so many thanks to the hotel for that. The room was as described by others and the only possible negative I can think of was the street noise that could be heard, but it… Read more
I wouldn't hesitate to recommend this hotel to anyone based on our experience of a Lux room. We had booked a Classic King, but on arrival were randomly upgraded to a Lux King; so many thanks to the hotel for that. The room was as described by others and the only possible negative I can think of was the street noise that could be heard, but it wouldn't put me off going again. Reception staff were cheerful and efficient as too the doormen, who always struck up a conversation. I would also like to make a special mention of the understanding and approach taken by the hotel to remedy a misunderstanding that had occurred with our travelling companions' separate booking, whereby British Airways had sold the holiday using a previous room type name which isn't now used by the hotel. Because of this our companions had apparently booked an inferior room to that which they thought and on carefully listening to their "story" the hotel kindly upgraded them as well after the first night. Excellent service. The hotel is very well located, especially being close to the subway and in particular Penn Station as this was where we arrived into and departed from Manhattan via JFK. . Read less
Image of the Tripadvisor rating Thank you

Mar 17, 2020 Blixentravel

A huge thank you goes out to Amy of the Kixby Hotel for looking after our clients so well during such difficult times in the world - it is people like you that make our business so much easier @blixentravel
Image of the Tripadvisor rating Overrated?

Mar 16, 2020 MrB8000 South West UK

Well, what can I say. Visited for my 40th Birthday, my wife had emailed ahead a couple of time’s to explain we were celebrating an occasion. I did get a birthday card. The hotel staff seem pretty disinterested in what’s going on there. The rooftop bar area was ok. Nice view of the Empire State Building. Our room was clean but a very thin,… Read more
Well, what can I say. Visited for my 40th Birthday, my wife had emailed ahead a couple of time’s to explain we were celebrating an occasion. I did get a birthday card. The hotel staff seem pretty disinterested in what’s going on there. The rooftop bar area was ok. Nice view of the Empire State Building. Our room was clean but a very thin, threadbare feeling carpet, bed was saggy in the middle. Toilet/bathroom so small you struggled to get in and close the door behind you. Miserable little room at the back of the hotel overlooking an alleyway with the smell of next door restaurant wafting through. Overall not as good as we expected or as good as they make out in their social media. Would I return. No. Read less
Image of the Tripadvisor rating Good hotel

Mar 14, 2020 K9DPR Worcester, United Kingdom

Room was lovely and a nice sparkling bottle on arrival as it was our anniversary whilst staying there. Though we had to unplug the heater/air con unit as it was very noisey through the night. The hotel was perfectly located for us though you will do a lot of walking. Reception were lovely and the young ladies (Sorry I didn't get your names) there… Read more
Room was lovely and a nice sparkling bottle on arrival as it was our anniversary whilst staying there. Though we had to unplug the heater/air con unit as it was very noisey through the night. The hotel was perfectly located for us though you will do a lot of walking. Reception were lovely and the young ladies (Sorry I didn't get your names) there were especially helpful with navigating New York. Read less
Image of the Tripadvisor rating Fantastic location and hotel

Mar 11, 2020 flec03 Euxton, United Kingdom

Just recently returned from a long weekend to New York. Booked through Virgin we chose Hotel Kixby for it’s location to a majority of landmarks but also its distance from the hustle of Times Square. Staying in a Lux King room the bed was a super king. The room included a coffee machine, fridge with complentary drinks, large tv and bathroom with… Read more
Just recently returned from a long weekend to New York. Booked through Virgin we chose Hotel Kixby for it’s location to a majority of landmarks but also its distance from the hustle of Times Square. Staying in a Lux King room the bed was a super king. The room included a coffee machine, fridge with complentary drinks, large tv and bathroom with a shower. The only negative was the single glazed windows allowed alot of street noise in to the room but don’t let this put you off. The rooftop bar with views of the Empire State building was closed due to the time of year but is open for you to go up at visit all year round. The staff were very friendly and helpful. Would stop at the Kixby next time we visit New York Read less