New York Hilton Midtown

Midtown, New York

Virgin rating

The hotel

When it comes to location, you can’t get more central than the New York Hilton Midtown! Comfortable, convenient, and surrounded by over a dozen subway and bus lines, guests are perfectly positioned to walk or ride to the city’s most iconic spots – and you’re bound to have a full itinerary, with sights like Times Square, Central Park, and the Rockefeller Centre just a short walk away. The hotel provides extensive grab ‘n go options to fuel your city days, as well as a full coffee and tea bar, lobby lounge, and seasonally-inspired American restaurant. You’ll even find a sundries store and upscale men’s salon on-site, and the Museum of Modern Art is situated just across the street. Retreat from the hustle and bustle of Midtown in a comfortable, classically designed room, or treat yourself to an upgrade for enhanced space and gorgeous city views.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • No Smoking
  • Restaurant

Where is it

Midtown Manhattan, with destinations such as Central Park and Rockefeller Center just a 5-minute walk away, and Times Square and Grand Central Station a 10-minute walk away. The nearest subway station (7th Avenue) is a 4-minute walk, and the hotel is surrounded by public transport options. Transfer time from John F Kennedy International Airport: 40 minutes.

Hotel information

1,907 rooms over 47 floors. All rooms feature HDTV, hairdryer, iron and ironing board, WiFi, work desk, blackout curtains and armchair, as well as Hilton Serenity beds. 


Queen Bed Urban Rooms feature modern design, with 37-inch HDTV and 1 x queen-sized bed, sleeping maximum 2 adults.

Two Doubles / 1 King Urban Rooms feature modern design, with 37-inch HDTV and 1 x king-sized or 2 x double beds, sleeping maximum 4 adults.


Two Doubles / 1 King City Rooms feature NYC views from large windows, additional space, in-room refrigerator and 55-inch HDTV. 1 x king-sized bed or 2 x double beds, sleeping maximum 4 adults.


Two Doubles / 1 King Skyline Rooms feature iconic cityscape views from a higher floor, 55-inch HDTV and 1 x king-sized or 2 x double beds, sleeping maximum 4 adults. 


Premier Corner Rooms feature additional space, two large windows with corner views, 55-inch HDTV and a large desk, sleeping maximum 4 adults.


Executive Suites are spacious and stylish, located on high floors with 50-inch HDTV, bathrobe, and access to the Executive Lounge (with complimentary continental breakfast, all-day coffee/tea service and hors d'oeuvres) with a living area, 2 x sofa beds and 2 x double beds, sleeping maximum 6 adults.


Presidential Corner Suites have sweeping corner views from the 40th floor, overlooking 6th avenue. There is a large dining area, small guest kitchen, and bar with ample space for entertaining, as well as a separate sitting room. This room also provides access to the Executive Lounge. The bedroom contains 1 x king-sized bed, sleeping maximum 4 adults.

Herb N' Kitchen (concept restaurant featuring seasonal salads, sandwiches, pizzas. Barista zone for specialty coffees to enjoy in the restaurant or on the go. Breakfast buffet daily, takeaway coffee/light fare, lunch). Lobby Lounge (offers wines, cocktails, light fare. Overlooks the lobby, perfect for people watching). Bridges Bar (sophisticated and spacious bar, offering cocktails, wines, etc. Open 5.30pm-2.00am Monday to Saturday).

Pet friendly (up to 75lbs)*. Fitness centre.

Free WiFi. Concierge service. Electric vehicle charging*. Business centre.

Fee of $30 (USD) per room per night, with a $50 deposit payable at check-in. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4246)
  • Very good (4776)
  • Average (2702)
  • Poor (1295)
  • Terrible (797)
Image of the Tripadvisor rating David

May 21, 2022 davidkF5125YY

Amazing guest service representative, helped me with everything from providing me a sewing kit to helping me find a ride to the airport! She really knows how to take care of customers and make sure they are always being taken care of.
Image of the Tripadvisor rating Loved my stay!

May 21, 2022 SherryHorowitz1

I was only here for one night but will most likely stay in the near future. Very pleasant experience. Just to name a few staff that were exceptional, Gio at check in was great and helped me cancel an accidental reservation that was made by my husband. and Lord the manager from the night before was very helpful with great customer service and… Read more
I was only here for one night but will most likely stay in the near future. Very pleasant experience. Just to name a few staff that were exceptional, Gio at check in was great and helped me cancel an accidental reservation that was made by my husband. and Lord the manager from the night before was very helpful with great customer service and answered all my questions when I called at 4am. Need more guys like them around! Read less
Image of the Tripadvisor rating Save your money and avoid at all costs!

May 19, 2022 LexiJ721

Im not going to sugar coat anything this hotel is old, tired, dated, dirty, raggedy, and a RIP OFF! I am currently still trapped at this hotel because I unfortunately have no where else to go for the duration of my stay. The rooms are super very old, furniture and interior is outdated and the hotel in general very bland with the exception of the… Read more
Im not going to sugar coat anything this hotel is old, tired, dated, dirty, raggedy, and a RIP OFF! I am currently still trapped at this hotel because I unfortunately have no where else to go for the duration of my stay. The rooms are super very old, furniture and interior is outdated and the hotel in general very bland with the exception of the lobby that “draws” you in. The ventilation system is also old and the unit in my room is broken because even though I pressed “off” it wouldn’t cut off so I am freezing. The elevators are old, noisy, and slow and if it’s during a busy hour like morning or lunch be prepared to wait. The ice machine on my floor (15) is broken, but when I told a employee list they said that it was just out of ice and that it needed a few minutes to make more. However I went there on three different occasions TODAY and it still did not produce any ice, that doesn’t sound like it’s out it sounds like it’s broken! So I have to make the journey to the 14th floor to get ice. The floor in my room has obviously not been vacuumed in days as there were Reese wrappers under the table. Also my duvet had small holes in several places. The bathroom is unbelievably tiny, can’t fit two people in there at a time. The molding on the walls is atrocious and the showers need a THROUGH cleaning. The wallpaper is peeling and the sink stained. Thankfully I always keep some sanitizing sprays and wipes with me. Even the sprinkler that is on the walls in case of a fire, is filthy and covered with dirt dust and god know what else so clearly they aren’t checking that and keeping up proper safety precautions because that has to be a safety violation. The room itself if basic again with old and outdated furniture that is HEAVILY worn out, NO refrigerator or cooler and water bottles are NOT provided in the room. Coffee and tea is NOT provided in the room either. Come one on even basic cheap hotels provide those amenities! The wifi is from the Stone Age and the login system DOES NOT work with IOS devices. For $300-$400 a NIGHT and NOT PROVIDING USABLE INTERNET IS A SCAM AND RIP OFF! No matter how I tried to connect it was not working or on the two occasion it did connect it was so slow a snail would beat it in a relay race. Good thing I am here for pleasure and not business because if you were you can hang up getting any work done. After spending a frustrating 2hours trying to get it to work I went and asked the front desk workers for assistance and was paid no attention to and they looked annoyed that I bothered them. Additionally being Hilton Honors member means nothing, no upgrade at all, no special perks or free water bottles, and lastly NO GREAT CUSTOMER SERVICE! If this is how they treat honors members I hate to see how they treat non members. This establishment needs a serious makeover, in EVERY aspect from furniture, to amenities, to elevators and everything else. Don’t be fooled by the HILTON name like I was. This is my FIRST and LAST time booking with them. I was so excited when I booked that I signed up to be a honors member, but when I arrived I was so disappointed! This hotel is not up to par to with the “Hilton” quality you see online. Unfortunately I have 3 night in their crappy place. Next time I will stick to the brand I know and love which is HYATT! Hilton do better, and travels be ware because the only good thing about this hotel is the location!! Read less
Image of the Tripadvisor rating Stay at Hilton Midtown

May 19, 2022 299aldenh

Stayed at Hilton in Midtown NY. I was on a hectic work trip for a weekend and my stay was the only thing that kept me sane. Eugenia Nolan was a huge help to me. Excited to come back here to know regardless of my work week, the trip will be easy thanks to people like Eugenia!
Image of the Tripadvisor rating Very helpful concierge!

May 17, 2022 RuthEllenClaus Vancouver, Canada

Hello, My husband and I enjoyed last weekend in NY and stayed at the New York Hilton Midtown. Great location…close to restaurants, shopping, cathedrals, shows, etc. We had a nice room, very clean. The gym was fabulous! Lots of machines and weights. The lobby bar was cozy and we ordered a delicious pizza for a snack. The bell men were helpful… Read more
Hello, My husband and I enjoyed last weekend in NY and stayed at the New York Hilton Midtown. Great location…close to restaurants, shopping, cathedrals, shows, etc. We had a nice room, very clean. The gym was fabulous! Lots of machines and weights. The lobby bar was cozy and we ordered a delicious pizza for a snack. The bell men were helpful with luggage, directions and flagging cabs. When we were checking out, we needed to print some documents for the flight (re: proof of Covid vaccinations and testing). I asked at the concierge desk and Eugenia Nolan not only printed the documents but personally delivered them to me. Now that’s service! Thank you for a wonderful experience at your hotel. We’ll be back! Read less