Sanctuary Hotel

Midtown, New York

The hotel

The clue’s in the name — The Sanctuary Hotel is a haven in its own right. From a sushi restaurant and rooftop cocktail bar, to richly detailed rooms, you’ll be spoilt for choice with where to spend some down-time. Make the most of the complimentary breakfast each morning, and be fully-fuelled to spend the day exploring the Big Apple. You’ll even have the hotel’s S.T.A.R concierge on hand for ‘Service Tailored to Any Request’, so you can (quite literally) make this your very own sanctuary.

Amenities

  • Bar
  • Internet Access
  • Laundry Service
  • Close to City Centre

Where is it

On West 47th Street, 2 blocks from Times Square and 5th Avenue where it meets Broadway. Theatres, the Rockefeller Centre, St Patricks Cathedral and Fifth Avenue Shops are all within walking distance. Transfer time from John F. Kennedy International Airport: 50 minutes.

Hotel information

113 rooms, all with air-conditioning, HDTV, iHome iPod docking stations, safe, mini-bar*, hairdryer, and iron and board. Superior Queen Rooms are approximately 210-225 sq ft with 1 queen-size bed, sleeping maximum 2 adults.

Deluxe King Rooms are more spacious at 315-325 sq ft with 1 king-size bed, sleeping maximum 3 adults or 2 adults and 1 child (rollaway bed is available for an additional fee).

Deluxe Double Double Rooms are as above, but with 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

  • Receive Complimentary Continental Breakfast Daily
  • Virgin Holidays customers receive a waived facility fee with a value of $21.75 per day.

Tender Restaurant (open for lunch and dinner). Sushi by Bou (open for lunch and dinner). Haven Rooftop (open for brunch, lunch and dinner) with evening entertainment and cocktails. Access to Equinox Luxury Health Club, located at Rockefeller Centre. Complimentary WiFi.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

One person must be aged 18 years and over in each room at check-in.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2926)
  • Very good (1258)
  • Average (324)
  • Poor (96)
  • Terrible (46)
Image of the Tripadvisor rating So happy I found this place!

Oct 21, 2021 Bruriyah

I randomly came across this cute boutique hotel and I’m so happy I did! The location is so central, rooms are updated clean and stylish. The staff is absolutely wonderful. I had trouble with my flight and they did everything they could so I could be more comfortable. Special thank you to Jimmy for helping me with my stay. Looking forward to… Read more
I randomly came across this cute boutique hotel and I’m so happy I did! The location is so central, rooms are updated clean and stylish. The staff is absolutely wonderful. I had trouble with my flight and they did everything they could so I could be more comfortable. Special thank you to Jimmy for helping me with my stay. Looking forward to staying here again. Read less
Image of the Tripadvisor rating Beautiful, Clean Accommodating Great Staff!

Oct 19, 2021 avada15

I stayed at the Sanctuary this weekend and I was pleasantly surprised. Location- They are located right off of Times Square a perfect balance of not in the mix of the crowds and noise but easy to get to the crowds and noise. We heard no noise from our room and slept wonderfully. Staff- Front Desk staff were great and so was housekeeping. We… Read more
I stayed at the Sanctuary this weekend and I was pleasantly surprised. Location- They are located right off of Times Square a perfect balance of not in the mix of the crowds and noise but easy to get to the crowds and noise. We heard no noise from our room and slept wonderfully. Staff- Front Desk staff were great and so was housekeeping. We actually had our room down graded due to overbooking from a wedding and the Manager was very accommodating and apologetic he allowed us to check in early/offered us late check out/ and got us some appetizers and drinks from their overly popular rooftop restaurant-the haven. We were very pleased with the level of customer service. Parking- you're given a voucher at checkout $40 over night parking for discounted parking which is about 2 blacks away. We had to self park which was fine because the bell hop took our bags upstairs so we would not have to carry through NYC streets. Cleanliness- The room was very clean updated and modern we loved the in shower room feature, although it was small we still felt like it was plenty room for 2 ppl. Overall it was an amazing stay and I will def return. Read less
Image of the Tripadvisor rating Bad experience

Sep 27, 2021 Dragan K Belgrade, Serbia

Room are very, very small. Window in the room I couldn't open, but if I could I'll have view to the brick wall one meter close with silly painting of palm, beach and boat. I had to switch air system, cause had bad allergy when it was on. No one came in the room to change sheets, refill cosmetic, change towels four days. Finally after my second… Read more
Room are very, very small. Window in the room I couldn't open, but if I could I'll have view to the brick wall one meter close with silly painting of palm, beach and boat. I had to switch air system, cause had bad allergy when it was on. No one came in the room to change sheets, refill cosmetic, change towels four days. Finally after my second request someone was in the room and just change towels, without refilling shampoo and shower gel, and soap disappeared. Never again. Read less
Image of the Tripadvisor rating Fabulous service, decor and location

Sep 16, 2021 janice210652 Toronto, Canada

This was not our first visit to Sanctuary, but the last time was five years previous so I wondered how it would be, particularly during Covid.. From the moment we arrived right up to departure, I cannot think of anything to criticize about this hotel. It must be said that Jimmy, the Concierge, is the heart and soul of Sanctuary and the staff… Read more
This was not our first visit to Sanctuary, but the last time was five years previous so I wondered how it would be, particularly during Covid.. From the moment we arrived right up to departure, I cannot think of anything to criticize about this hotel. It must be said that Jimmy, the Concierge, is the heart and soul of Sanctuary and the staff makes every effort to live up to his standards. He even recognized us after so many years. Even though it is undergoing renovation and therefore does not have a restaurant, at a time chosen by us, a 'breakfast box' arrived. In each box was coffee, juice, yogurt, an apple and a croissant. Our very own continental breakfast without the line up Sanctuary is half way between Times Square and 6th Avenue. They must have special windows because we never heard any noise. One thing I would like to see is some seating in the reception/lobby area I have stayed hear with sister, and husband, and friend (all different visits :) ) It suits every occasion and I heartily recommend this centrally located well-designed hotel. Read less
Image of the Tripadvisor rating Amazing service! Would absolutely recommend.

Sep 4, 2021 bradengroot

I stayed here for a long weekend last month, and it was a wonderful hotel! The staff was incredibly friendly and accommodating—especially Van! Van went out of their way to bring a new mini fridge to our room when ours stopped working. Great location as well! I expected there to be a lot of street noise give the proximity to Times Square, but to my… Read more
I stayed here for a long weekend last month, and it was a wonderful hotel! The staff was incredibly friendly and accommodating—especially Van! Van went out of their way to bring a new mini fridge to our room when ours stopped working. Great location as well! I expected there to be a lot of street noise give the proximity to Times Square, but to my surprise, the room was very quiet! Will absolutely be staying here next time I am in NYC. Read less