Sheraton New York Times Square Hotel

Midtown, New York

The hotel

Already a New York favourite, the Sheraton looks set to be more popular than ever! Having recently completed a multi-million dollar renovation programme, it’s been completely transformed into one of the city’s finest hotel residences! Okay, what’s new exactly? Well, guest rooms are not just comfortable they’re supremely so with contemporary furnishings and an elegant feel. Features include wall-mounted flatscreen TVs, chaise lounge chairs which convert into a bed, wireless Internet and that all-important Sheraton SweetSleeper bed! The fitness centre has also been revamped, and it’s nothing less than state-of-the-arts.

Amenities

  • Bar
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In Midtown, on 7th Avenue and 53rd Street. 1 block from the subway. Radio City Music Hall and Broadway theatres within walking distance. Transfer time from John F. Kennedy International Airport: 35 minutes.

Hotel information

1,780 rooms and suites. All rooms feature the Sheraton Sweet Sleeper bed ensemble, air-conditioning, wall-mounted LCD flatscreen TV, alarm clock/radio, coffee maker, safe, iron and board and hairdryer. Traditional Rooms are 250 sq ft with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Superior Rooms are 250 sq ft and are located on the 21st floor or higher with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Club Rooms are 250 sq ft and are located on floors 44-46 with upgraded amenities including bathrobes and free bottled water, complimentary access to the Sheraton Club Lounge offering complimentary breakfast, afternoon hors d'oeuvres and a variety of beverage options, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Executive Suites are 500 sq ft and have separate living area, and include upgraded amenities including bathrobes and free bottled water, complimentary access to the Sheraton Club Lounge offering complimentary breakfast, afternoon hors d'oeuvres and a variety of beverage options, with 1 king-size bed and sofa bed, or 2 double beds and sofa bed, sleeping maximum 3 adults or 2 adults and 1 child.

Hudson Market (open for breakfast and lunch). Starbucks® Café and Library Bar (grab-and-go breakfasts, lunch and dinner, plus evening cocktails). Fitness Centre. 24-hour room service*. Convenience store. WiFi*. Self-parking $65 plus tax, per day (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

One person must be aged 18 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3937)
  • Very good (3970)
  • Average (2052)
  • Poor (815)
  • Terrible (624)
Image of the Tripadvisor rating Appalling service

Nov 16, 2020 210lissae

Really disappointed in this hotel, booked for a girls Christmas trip before the COVID-19 situation, saved for the trip for almost two years, totally understand we took advantage of a good rate, non refundable but we were not expecting a world pandemic, tried to contact the hotel to rearrange as the US is not allowing anyone from the UK to visit… Read more
Really disappointed in this hotel, booked for a girls Christmas trip before the COVID-19 situation, saved for the trip for almost two years, totally understand we took advantage of a good rate, non refundable but we were not expecting a world pandemic, tried to contact the hotel to rearrange as the US is not allowing anyone from the UK to visit and they are not remotely interested, they were rude and not willing to discuss the situation at all, really expected more from this chain, needless to say when we are able to travel, we will not be considering this hotel, disappointing response to a world pandemic!! Read less
Image of the Tripadvisor rating TimeSquare

Oct 28, 2020 Lulabell36

The refrigerator was not working properly. The room did not have a microwave oven. However, the staff was very nice and the room was clean. For the price that was paid they could have provided some type of breakfast.
Image of the Tripadvisor rating First trip to New York

Oct 14, 2020 ericmiskel2 Muskegon, Michigan

At check in the manager greeted us very rude and non-welcoming. Upon entering out first room we realized that our shower and television did not work. We were able to change rooms and the second room was fairly dirty with chips under the chair. Hallways reeked of marijuana other guest were very loud. Request for coffee cups in the room was over a… Read more
At check in the manager greeted us very rude and non-welcoming. Upon entering out first room we realized that our shower and television did not work. We were able to change rooms and the second room was fairly dirty with chips under the chair. Hallways reeked of marijuana other guest were very loud. Request for coffee cups in the room was over a 3 hour wait. I would not recommend or return for another visit unless improvements are made. Read less
Image of the Tripadvisor rating Beautiful hotel

Sep 13, 2020 3084sapd San Antonio, Texas

The staff here is amazing. We loved it and cannot wait for NYC to completely open up to come back. The location is at perfect location between Times Square and Central Park. Would have preferred a mini refrigerator instead of a mini bar fridge.
Image of the Tripadvisor rating Clean, comfortable, and quiet

Aug 1, 2020 carin1221 Chicago, Illinois

The location was great; near Times Square and Central Park. Parking was easy, but a little expensive. The workers were nice but seemed a little frazzled. The front desk worker was not wearing a mask and was shuffling people around, yet was personable. It seemed clean and safe. The room was very nice. It was nice for our one night stay but if I was… Read more
The location was great; near Times Square and Central Park. Parking was easy, but a little expensive. The workers were nice but seemed a little frazzled. The front desk worker was not wearing a mask and was shuffling people around, yet was personable. It seemed clean and safe. The room was very nice. It was nice for our one night stay but if I was going for a while, I might look elsewhere. Read less