Sheraton New York Times Square Hotel

Midtown, New York

The hotel

Already a New York favourite, the Sheraton looks set to be more popular than ever! Having recently completed a multi-million dollar renovation programme, it’s been completely transformed into one of the city’s finest hotel residences! Okay, what’s new exactly? Well, guest rooms are not just comfortable they’re supremely so with contemporary furnishings and an elegant feel. Features include wall-mounted flatscreen TVs, chaise lounge chairs which convert into a bed, wireless Internet and that all-important Sheraton SweetSleeper bed! The fitness centre has also been revamped, and it’s nothing less than state-of-the-arts.

Amenities

  • Bar
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In Midtown, on 7th Avenue and 53rd Street. 1 block from the subway. Radio City Music Hall and Broadway theatres within walking distance. Transfer time from John F. Kennedy International Airport: 35 minutes.

Hotel information

1,780 rooms and suites. All rooms feature the Sheraton Sweet Sleeper bed ensemble, air-conditioning, wall-mounted LCD flatscreen TV, alarm clock/radio, coffee maker, safe, iron and board and hairdryer. Traditional Rooms are 250 sq ft with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Superior Rooms are 250 sq ft and are located on the 21st floor or higher with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Club Rooms are 250 sq ft and are located on floors 44-46 with upgraded amenities including bathrobes and free bottled water, complimentary access to the Sheraton Club Lounge offering complimentary breakfast, afternoon hors d'oeuvres and a variety of beverage options, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Executive Suites are 500 sq ft and have separate living area, and include upgraded amenities including bathrobes and free bottled water, complimentary access to the Sheraton Club Lounge offering complimentary breakfast, afternoon hors d'oeuvres and a variety of beverage options, with 1 king-size bed and sofa bed, or 2 double beds and sofa bed, sleeping maximum 3 adults or 2 adults and 1 child.

Hudson Market (open for breakfast and lunch). Starbucks® Café and Library Bar (grab-and-go breakfasts, lunch and dinner, plus evening cocktails). Fitness Centre. 24-hour room service*. Convenience store. WiFi*. Self-parking $65 plus tax, per day (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

One person must be aged 18 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3935)
  • Very good (3970)
  • Average (2051)
  • Poor (817)
  • Terrible (624)
Image of the Tripadvisor rating Amazing hotel and staff

Jul 6, 2020 Jen Y

I had the pleasure of staying at this hotel for almost three months during the COVID pandemic. The staff were amazingly kind, generous, and professional. The hotel is clean, comfortable, and very convenient to everything. Thank you for opening up your hotel to healthcare workers during this time. I will definitely be visiting you when things are… Read more
I had the pleasure of staying at this hotel for almost three months during the COVID pandemic. The staff were amazingly kind, generous, and professional. The hotel is clean, comfortable, and very convenient to everything. Thank you for opening up your hotel to healthcare workers during this time. I will definitely be visiting you when things are better and recommend you to family and friends. Read less
Image of the Tripadvisor rating New York City COVID19 Deployment

May 28, 2020 lightheart1164 Dixon, California

I was deployed to NYC to provide crisis intervention counseling to guest medical staff during the pandemic. The Sheraton Hotel staff were always very helpful, friendly and courteous. They were attentive and accomodating and always willing to go out of their way to help in any way they could. The support staff member, Ramon, was always willing to… Read more
I was deployed to NYC to provide crisis intervention counseling to guest medical staff during the pandemic. The Sheraton Hotel staff were always very helpful, friendly and courteous. They were attentive and accomodating and always willing to go out of their way to help in any way they could. The support staff member, Ramon, was always willing to go the extra mile to help our staff/medical staff and was always pleasant and engaging in his work. The Security and Concierge staff members went out of their way to make our stay as pleasant as they could in the unprecedented situation and were able to make us feel welcomed and safe. Read less
Image of the Tripadvisor rating Times Square NYC!

May 24, 2020 alexisnikole14

The Sheraton NYC was so nice and accommodating to our staff! They really were all so sweet and nice and helpful. We appreciated all of the security people, managers, front desk associates, housekeepers, Starbucks baristas, bellmen, etc. I just want to say how much we truly enjoyed our stay and we have appreciated everyone so much. Especially Ramon… Read more
The Sheraton NYC was so nice and accommodating to our staff! They really were all so sweet and nice and helpful. We appreciated all of the security people, managers, front desk associates, housekeepers, Starbucks baristas, bellmen, etc. I just want to say how much we truly enjoyed our stay and we have appreciated everyone so much. Especially Ramon Grullon, he was a very sweet face to see every morning and such great help. Thank you Sheraton Read less
Image of the Tripadvisor rating Excellent all around!

May 21, 2020 Aaronctravels

The entire staff from beginning to end was very friendly and accommodating. Jake, Eugene, Fish and Bill in guest relations were extremely helpful at every turn. Rika, Peter and Debbie were always going out of their way to help our group with keys and local recommendations. Tom, Rick, Theo, Paul, Jim, and the entire security team were fantastic!… Read more
The entire staff from beginning to end was very friendly and accommodating. Jake, Eugene, Fish and Bill in guest relations were extremely helpful at every turn. Rika, Peter and Debbie were always going out of their way to help our group with keys and local recommendations. Tom, Rick, Theo, Paul, Jim, and the entire security team were fantastic! They always went above and beyond what I would consider their regular scope of work to make our team feel safe and welcomed in all areas of the facility. Kerry and Jen in events were great and one of my favorite people working in the facility was Ramon. Ramon was extremely friendly and always willing to help myself and our team with any and everything in his power. He always had a smile on his face and greeted everyone with warmth and kindness. Truly a pleasure to work with all around! I don't know if requesting facilities personnel is really a thing, but if it is, I highly recommend requesting Ramon to assist with your next event in the executive conference center. All the best! Read less
Image of the Tripadvisor rating Sheraton NYC

May 21, 2020 jenniferleuschner Nacogdoches, Texas

Excellent! Appreciate everything about how we were treated during the recent pandemic. Professional employees, extremely clean rooms and lower lobby. The hotel staff was kind and helpful. Good location. Thank you so much for everything!