Sheraton New York Times Square Hotel

Midtown, New York

The hotel

Already a New York favourite, the Sheraton looks set to be more popular than ever! Having recently completed a multi-million dollar renovation programme, it’s been completely transformed into one of the city’s finest hotel residences! Okay, what’s new exactly? Well, guest rooms are not just comfortable they’re supremely so with contemporary furnishings and an elegant feel. Features include wall-mounted flatscreen TVs, chaise lounge chairs which convert into a bed, wireless Internet and that all-important Sheraton SweetSleeper bed! The fitness centre has also been revamped, and it’s nothing less than state-of-the-arts.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Close to City Centre

Where is it

In Midtown, on 7th Avenue and 53rd Street. 1 block from the subway. Radio City Music Hall and Broadway theatres within walking distance. Transfer time from John F. Kennedy International Airport: 35 minutes.

Hotel information

1,780 rooms and suites. All rooms feature the Sheraton Sweet Sleeper bed ensemble, air-conditioning, wall-mounted LCD flatscreen TV, alarm clock/radio, coffee maker, safe, iron and board and hairdryer. Traditional Rooms are 250 sq ft with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Superior Rooms are 250 sq ft and are located on the 21st floor or higher with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Club Rooms are 250 sq ft and are located on floors 44-46 with upgraded amenities including bathrobes and free bottled water, complimentary access to the Sheraton Club Lounge offering complimentary breakfast, afternoon hors d'oeuvres and a variety of beverage options, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Executive Suites are 500 sq ft and have separate living area, and include upgraded amenities including bathrobes and free bottled water, complimentary access to the Sheraton Club Lounge offering complimentary breakfast, afternoon hors d'oeuvres and a variety of beverage options, with 1 king-size bed and sofa bed, or 2 double beds and sofa bed, sleeping maximum 3 adults or 2 adults and 1 child.

Hudson Market (open for breakfast and lunch). Starbucks® Café and Library Bar (grab-and-go breakfasts, lunch and dinner, plus evening cocktails). Fitness centre. 24-hour room service*. Convenience store. WiFi*. Self-parking $65 plus tax, per day (payable locally, subject to change).

​Daily resort fee of $30 USD + applicable taxes is payable at the hotel (fee subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

One person must be aged 18 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3953)
  • Very good (3975)
  • Average (2056)
  • Poor (819)
  • Terrible (627)
Image of the Tripadvisor rating Good location at 53 and 7 but be warned

Oct 18, 2021 X8971NHericac Salisbury, Connecticut

The rooms are small and I mean so small two cannot use the bathroom at once and the fans sound like that working hard to keep the room cool. In addition, we had no cold water this morning but the rooms across the hall hat no hot water!
Image of the Tripadvisor rating Staff at Sheraton are 5 star

Oct 18, 2021 aamsel

The staff are 5 star . Zoe Pepper in rooms operations surprised us with an upgrade to a suite . She is professional , warm and very accommodating . We stay here every October for a convention . Sydney , our gracious bellman made us feel so welcome . Jeanne our house keeper was very sweet and our room looked perfect every time we returned . Andre… Read more
The staff are 5 star . Zoe Pepper in rooms operations surprised us with an upgrade to a suite . She is professional , warm and very accommodating . We stay here every October for a convention . Sydney , our gracious bellman made us feel so welcome . Jeanne our house keeper was very sweet and our room looked perfect every time we returned . Andre at the fitness center accommodated me with a complimentary training session, since there was no fitness class that day . I have trained with numerous trainers and he is by far the most knowledgeable and focused trainer I have ever worked with . During the training session , because of the creative exercise routine he did with me, I never looked at the clock . The next day he helped me with any exercises I was doing on my own . The 4 star is due to the rooms . They are clean but need an update . Maybe Sheraton should also consider bathrobes and shower caps in the suites . Read less
Image of the Tripadvisor rating Great Service/Property Needs Refreshed

Oct 14, 2021 matt s Fort Wayne, Indiana

Stayed at this property for a conference held at the hotel. The staff was fantastic…efficient and courteous. However the property was very dated and showing signs of wear. Paint was chipped in my room, knobs fell off drawers and carpet was worn throughout hotel. Lighting was bad throughout the property. Fitness room looked like it had been… Read more
Stayed at this property for a conference held at the hotel. The staff was fantastic…efficient and courteous. However the property was very dated and showing signs of wear. Paint was chipped in my room, knobs fell off drawers and carpet was worn throughout hotel. Lighting was bad throughout the property. Fitness room looked like it had been removed recently. Great location just needs some TLC. Read less
Image of the Tripadvisor rating Great gym staff

Oct 13, 2021 X198OJmarkd

Had a daylong stay at the Sheraton so I decided to spend some time in the hotel gym. I was very happy to see a well appointed gym with a large variety of exercise equipment and ample space but I was most impressed by the attention and time I received from the staff, Andre in particular. Andre helped me with some advice, some demos and… Read more
Had a daylong stay at the Sheraton so I decided to spend some time in the hotel gym. I was very happy to see a well appointed gym with a large variety of exercise equipment and ample space but I was most impressed by the attention and time I received from the staff, Andre in particular. Andre helped me with some advice, some demos and stretching. He dedicated his time and expertise and made my gym visit much more productive. Read less
Image of the Tripadvisor rating I’m still here, and thinking of tunnelling out.

Oct 3, 2021 DominicDuffy London, United Kingdom

Someone, somewhere, decided against a renovation to this monolithic relic. Unwelcoming, gloomy bedrooms, drenched throughout in sepia, conflict with the $259 price tag for my standard room. I called guest services about the column of dark wood that houses an inoperable fridge.. Me: “Is the fridge in my room meant to be working?” GS: “That’s not a… Read more
Someone, somewhere, decided against a renovation to this monolithic relic. Unwelcoming, gloomy bedrooms, drenched throughout in sepia, conflict with the $259 price tag for my standard room. I called guest services about the column of dark wood that houses an inoperable fridge.. Me: “Is the fridge in my room meant to be working?” GS: “That’s not a fridge, it’s a mini bar.” Me: “Er. But it’s a refrigerated mini bar, right?” GS: “Yes, but it’s completely inoperable.” Me: “_________” GS: “I can send you a fridge” Me: “_________” GS: “It will be $25 for your stay..” Me (regaining power of thought: “keep it” I’ve another 5 days here. Read less