Tempo By Hilton Times Square

Midtown, New York

Virgin rating

The hotel

Broadway, Times Square, Radio City Hall - just some of the iconic New York attractions that are pretty much right at your doorstep when you stay at the brand new Tempo by Hilton New York Times Square. Housed in a 46-storey building you enter the lobby on the 11th floor - elevated from the hustle and bustle of the centre of Midtown, so you already feel as if you're in your own haven. The hotel itself is stylish and modern, offering both comfort and functionaltiy for solo travellers and couples alike. The outdoor terrace at Highball is a particular highlight. Look over the heart of the city whilst you enjoy innovative cocktails and delicious sharing plates, whatever time of day! There are bicycles available to explore futher out, but if you want to keep your feet on the ground - there's so much within walking distance, and you're never far from a subway station either. 

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • No Smoking
  • Restaurant
  • Safety Deposit Box
  • Valet parking
  • Close to City Centre

Where is it

In Times Square, just 500 metres from Radio City Music Hall, right in the heart of the Theatre District.

Hotel information

All rooms with air-conditioning, complimentary WiFi access, 65-inch HDTV, Bluetooth speaker, mini fridge, safe, and bathroom amenities. Standard Rooms with either 1 king-size bed or 2 queen-beds, sleeping maximum 4 people.

For bookings with Breakfast included: breakfast for up to 2 adults – charges will apply at the property for extra guests.

City View rooms with either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people.

Deluxe City View rooms are located on higher floors, with either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people.

  • Booking Bonus: Book by 22 Aug '24 to receive up to 35% off room rate for all future travel dates. 

    Terms and conditions apply. Any applicable offers have been calculated into the prices shown. Offers may not be combinable. Blackout dates apply. 

Highball (bar and lounge with outdoor terrace, overlooking Times Square; open for breakfast, lunch, dinner and drinks). 24-hour fitness centre. Complimentary WiFi access. Valet parking $85 per night (payable locally, fee subject to change).

There is a resort fee of $34.95 plus tax per room, per night (payable locally, fee subject to change). 

Resort fee includes:- Premium WiFi access - Daily $10 food and beverage credit for use in selected hotel outlets - City Bike rental for two - Daily $25 parking credit. Resort fee and inclusions are subject to change and availability.

*Denotes local charge.

Please note: This property is completely cashless

Please note: Minimum check-in age is 21

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (263)
  • Very good (40)
  • Average (16)
  • Poor (14)
  • Terrible (21)
Image of the Tripadvisor rating Worst experience and $$$$$

Jul 26, 2024 Robyn B

Do not stay in this hotel. They put charges on my credit card and even though a manager called today it would be reversed, it has not. Nobody returns phone calls and when they finally, they say they will take care of the charges and they do not. Plus we had safety issues with the hotel.
Image of the Tripadvisor rating Not happy with stay

Jul 23, 2024 BB W

Once I made it to the hotel to check in I had to give a $300 deposit. I was told that I would get it back. Ok….we went to our room The king rooms are modern and clean, but only for two people. The next morning we went to breakfast. It was not good and very little choices for the price. At the end of my stay. I receive my statement and too my… Read more
Once I made it to the hotel to check in I had to give a $300 deposit. I was told that I would get it back. Ok….we went to our room The king rooms are modern and clean, but only for two people. The next morning we went to breakfast. It was not good and very little choices for the price. At the end of my stay. I receive my statement and too my surprise, they charge a resort fee and for breakfast which I requested when making reservations . Even if you did not use any other amenities they still will charge you. I went to the front desk to talk to someone about the resort fees. I spoke to Chalene she was very understanding but unfortunately she was not able to help us so she said her supervisor if she would help us. Once she came out her attitude was very bad and she was not very helpful. On my next visit to time square I will not be staying there. Read less
Image of the Tripadvisor rating Great experience

Jul 20, 2024 Abdul J

Taj has a great personality. The customer service was outstanding, and the product was exactly what I was looking for.” “I was so pleased with the service I received from Taj. She went above and beyond to help me find the perfect solution.” Thank you
Image of the Tripadvisor rating Horrible Customer Service

Jul 20, 2024 Chelsea T

I mistakenly booked two hotels and almost immediately began my attempts to cancel my booking at Tempo, well before their cancellation cutoff time. I left at least four voicemails after I was forwarded to someone (whose voicemail box was then full) and attempted to call the front desk multiple times but no one answered. No one ever responded to my… Read more
I mistakenly booked two hotels and almost immediately began my attempts to cancel my booking at Tempo, well before their cancellation cutoff time. I left at least four voicemails after I was forwarded to someone (whose voicemail box was then full) and attempted to call the front desk multiple times but no one answered. No one ever responded to my voicemails. Expedia tried to intervene on my behalf but Tempo still will not honor my request for cancellation, which was made far before their cancellation deadline and have yet to respond to me. This complete lack of customer service and lack of accountability is unacceptable. I have spent hours of what should have been my daughter’s birthday weekend trying to deal with this and am very disappointed. Read less
Image of the Tripadvisor rating Watch for hidden charges!

Jul 18, 2024 mmcqueen1964 Markinch, United Kingdom

Hotel was in a good location. Don’t bother with food or drink here as very expensive. Beware of the “Destination Charge” in the small print that gets added to your bill of around $40 a day. This is NOT a Government tax, simply a hotel rip off. When question this charge was told it was for internet????