The New Yorker, A Wyndham Hotel

Midtown, New York

Virgin rating

The hotel

Part of the very fabric of Midtown Manhattan, this Art Deco attraction is proudly capped with the red ‘New Yorker’ sign that’s made it a landmark in the city skyline. Inside its iconic 1929 shell, this Jazz Age hotel’s held on to its heritage. Its top location, just a block from Penn Station and Madison Square Garden, means you’re well placed for attractions like Macy’s, Times Square and the Empire State Building. And it doesn’t matter what time you finish exploring, its 24-hour Tick Tock Diner will give you a taste of New York with American comfort food classics like burgers and all-day breakfasts. If you fancy something a little more upmarket, the New Yorker’s Trattoria Bianca comes with an oyster bar.

Amenities

  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Valet parking
  • Close to City Centre

Where is it

In Midtown West, along 8th Avenue, across the street from Penn Station, Madison Square Garden, and Manhattan Centre. It’s location also puts you right near sights like Times Square, the Empire State Building, Hudson Yards, and Jacob Javits Convention Centre. Transfer time from John F. Kennedy International Airport: 40 minutes.

Hotel information

1050 compact rooms. All with Art Deco inspired décor, 32” flat-screen TV with free HBO, complimentary WiFi, hairdryer, iron and ironing board, and bathroom amenities. Refrigerators* and coffee makers* are available on request.

Standard Rooms are 100-125 sq ft and are on floor 19 or above, with either 1 queen-size bed or 2 double beds, sleeping maximum 2 adults.

  • Waived resort fee: Unless stated otherwise Virgin Atlantic Holidays customers receive waived resort fee, saving $29 plus tax per room, per night.

Tick Tock Diner (open 24 hours a day Weds-Sun, and from 6:00am-10:00pm on Monday and Tuesday, serving American-style comfort food). Trattoria Bianca (Italian restaurant with oyster bar, open for lunch and dinner). Butcher and Banker (steakhouse, open for dinner and late night drinks). 

Fitness centre. 

Complimentary WiFi access. Room service*. Discounted self-parking rates available at 1 Penn Plaza (payable locally). 

The resort fee of $29 plus tax per room, per day has been waived for all Virgin Atlantic Holidays customers.

* Denotes local charge.

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Please note: one person must be aged 18 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (5680)
  • Very good (6316)
  • Average (2752)
  • Poor (1005)
  • Terrible (779)
Image of the Tripadvisor rating Great location, rooms are older, but get the family suite.

Oct 21, 2024 AlexKac Parker, Colorado

Great lobby. Fantastic staff. Cleaning crew every morning was courteous, fantastic, and very helpful. The dining areas on the property were decent. We had some great waitstaff. In general - I really loved the people here. The elevators are fast, and plentiful. The rooms… I lived in Manhattan in the 70s/80s/90s and the decor/rooms reminded me of… Read more
Great lobby. Fantastic staff. Cleaning crew every morning was courteous, fantastic, and very helpful. The dining areas on the property were decent. We had some great waitstaff. In general - I really loved the people here. The elevators are fast, and plentiful. The rooms… I lived in Manhattan in the 70s/80s/90s and the decor/rooms reminded me of that. They are small. The bathrooms feel like they come from the 40s. Didn't bother me, but I noticed it. We upgraded to a family suite and that made a huge difference. If you're just going to sleep here - then no issues at all. In our case, we also needed a spot to relax after a long day of NYC and the family suite was perfect for that. We were on the 23rd floor and during the week it felt like we had some quiet between 11-5am, but we could definitely hear the sirens. Again…I lived here so it didn't bother me, but my wife had a harder time with that noise. Ear plugs work well. Property location was perfect. Every morning I'd go to Liberty Bagels, buy a few bagels, get some coffee, and come upstairs for breakfast. Also close to multiple subways stops. Read less
Image of the Tripadvisor rating This hotel checks most of the boxes

Oct 20, 2024 kristinw2190 Weymouth, Massachusetts

Great location : we walked or took the subway every where- quick walk to the train. We went to the diner twice it was good. This hotel was no frills. Seemed secure, clean in the common areas and guest room. It’s NYC so the rooms are compact. This hotel is very old I am not sure it’s ever been updated . Beds were fine; bathroom was clean but no… Read more
Great location : we walked or took the subway every where- quick walk to the train. We went to the diner twice it was good. This hotel was no frills. Seemed secure, clean in the common areas and guest room. It’s NYC so the rooms are compact. This hotel is very old I am not sure it’s ever been updated . Beds were fine; bathroom was clean but no counter just a very small shelf for toothbrush, Great views! I’d stay again; price point was what sold us. Read less
Image of the Tripadvisor rating Long weekend of sightseeing

Oct 17, 2024 Flyer59441984300

Centrally located close to Madison Square Gardens and the theater district. Nice room but a bit small although upgrade is possible. Nice shower. Good food at the restaurant. The bar was nice also and it had the "New York" atmosphere to it. For a two night stay over the long weekend I was happy with it all.
Image of the Tripadvisor rating Tick Tock Diner was great, Beds Comfy, but sadly very dated room.

Oct 15, 2024 Tel T

When we arrived at Reception, the receptionist gave us our key, told us what floor our room was on and indicated where the lifts were. She did not inform us where food could be obtained, or even mention the rooms for guest use downstairs from reception. As part of Customer service, she should have asked if we had a good trip, noting our home… Read more
When we arrived at Reception, the receptionist gave us our key, told us what floor our room was on and indicated where the lifts were. She did not inform us where food could be obtained, or even mention the rooms for guest use downstairs from reception. As part of Customer service, she should have asked if we had a good trip, noting our home address being in the UK, and a friendly smile wouldn’t have gone a miss. Later, I noticed that the Hotel had taken payment for the entire booking, but another pending charge was showing on my bank account. When I queried this with another Receptionist later, I was informed that it was a holding charge. This should have been explained to us when we first booked in, as a common courtesy. Although the Reception area was very welcoming, the room was very tired and dated, and although we were only two adults in the room, I fear that if we had been 4 adults it would have been very cramped. There were cracked tiles in the bathroom, and these cracked tiles not only compromise the aesthetics of the bathroom, but they can also present significant hazards. E.G The risk of tripping of falling. The old pipes left in the bathroom were not only were an eyesore, but again a health and safety issue if anyone fell on them. The sink was coming away from the wall, and the area behind the sink had clearly not been cleaned in quite a while. There was no plug in the bath, so you could only take a shower and not have a bath. The toilet seat was melted in more than one place. The paint finish in the bathroom where the wall meets the door, was very badly finished. The hinge was coming apart on the bathroom door. There was no lock on the bathroom door. The shaver socket was coming away from the wall. When we checked out, we noticed that there we had been charged a Facility Fee of £131.55. When we queried this with the receptionist, we were told that it was for Internet, Gym and telephone in our room. I pointed out that we didn’t use any of these, so it was unfair for us to be charged for them. I see from other reviews that some guests got this refunded, but we were told it could not be refunded. The Tick Tok dinner was fantastic though, and the staff for Luggage storage were very friendly and helpful, perhaps they could teach the reception staff some good customer service tips. The beds were very comfortable. Read less
Image of the Tripadvisor rating Shameless underhanded cash grab

Oct 14, 2024 Gary Tommy Sean P

Second time I've stayed here and first time I've felt a need to leave feedback, upon checking out we were given a sheet with EXTRA MANDATORY charges which isn't made clear on initial booking , Facilities fee, which is basically another shameless money grab, most staff were pleasant enough but some specially the one we queried this charge… Read more
Second time I've stayed here and first time I've felt a need to leave feedback, upon checking out we were given a sheet with EXTRA MANDATORY charges which isn't made clear on initial booking , Facilities fee, which is basically another shameless money grab, most staff were pleasant enough but some specially the one we queried this charge with,disappointing end to an otherwise great stay with family, won't stay here again Read less