The New Yorker, A Wyndham Hotel

Midtown, New York

The hotel

Part of the very fabric of Midtown Manhattan, this Art Deco attraction is proudly capped with the red ‘New Yorker’ sign that’s made it a landmark in the city skyline. Inside its iconic 1929 shell, this Jazz Age hotel’s held on to its heritage with Art Deco inspired rooms, while moving with the times with complimentary WiFi. Its top location, just a block from Penn Station and Madison Square Garden, means you’re well placed for attractions like Macy’s, Times Square and the Empire State Building. And it doesn’t matter what time you finish exploring, its 24-hour Tick Tock Diner will give you a taste of New York with American comfort food classics like burgers and all-day breakfasts. If you fancy something a little more upmarket, the New Yorker’s Trattoria Bianca comes with an oyster bar.

Amenities

  • Room Service
  • Valet parking
  • Fitness Centre/Gym
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In Midtown West, along 8th Avenue, across the street from Penn Station, Madison Square Garden, and Manhattan Centre, and is just moments from Macy’s. It’s location also puts you right near sights like Times Square, the Empire State Building, Hudson Yards, and Jacob Javits Convention Centre. Transfer time from John F. Kennedy International Airport: 40 minutes.

Hotel information

1050 rooms. All with Art Deco inspired décor, 32” flatscreen TV with free HBO, complimentary WiFi, hairdryer and iron and board. Refrigerators* and coffee makers are available on request. Standard Queen Rooms are 100-125 sq ft and are on floor 19 or above, with 1 queen-size bed, sleeping maximum 2 adults.

Standard Double Double Rooms are 275-300 sq ft and are on floor 19 or above, with 2 double beds, sleeping maximum 4 adults.

Tick Tock Diner (24-hour diner with American comfort food; open for breakfast, lunch, and dinner, with takeaway and delivery options). Trattoria Bianca (Italian menu with oyster bar; open for lunch and dinner). Butcher & Banker (steakhouse; open for dinner). 24-hour room service* (from Tick Tock Diner). Fitness centre. Complimentary WiFi. Private car service* and airport shuttle* available (through 8th Avenue Guest Service). Valet parking approx $60-70 plus tax per day and self-parking approx $40-50 plus tax per day available at ICON parking at 1 Penn Plaza (payable locally; subject to change).

One person must be aged 18 years and over in each room at check-in.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4838)
  • Very good (5879)
  • Average (2486)
  • Poor (841)
  • Terrible (575)
Image of the Tripadvisor rating A complete extra 130$ runaround for no reason

Nov 20, 2019 Fearless751219

The rooms themselves were fine. The hotel is FINE. Its an older building with interesting history and a pretty cool little set of museum stuff in the business area. But the rooms are VERY small. Which I know isn't that wild of a thing in New York City but its not ideal as I was traveling with a lot of luggage for a convention and had almost no… Read more
The rooms themselves were fine. The hotel is FINE. Its an older building with interesting history and a pretty cool little set of museum stuff in the business area. But the rooms are VERY small. Which I know isn't that wild of a thing in New York City but its not ideal as I was traveling with a lot of luggage for a convention and had almost no room to put it. The bed took up half of the room. Which again I understand and its fine. Not Ideal but fine. My main issue and why I'm giving such a low rating is that when I booked my room well in advance in August I booked it for 2 people. I wasn't sure if my friend could come with me so I didn't add her name to reservation. That SHOULDN'T have mattered. But when I added her name to the reservation about a week before the check in date they said I had modified the reservation (which already had 2 people on the reservation just no name for the second person) they charged me 25$ a night for adding another person to the reservation. This was just wildly unfair and didn't make sense to me because I wasn't CHANGING anything. Just adding her name. So 130$ later my friend tries to check into the room and her name WASN"T EVEN ON THE RESERVATION. SO they charged me an extra 130 for absolutely nothing. And I called to try and fix this as soon as i got the email saying that the reservation had changed and they kept saying that I had my information wrong even though I had the print out of the first email with the original cost right in front of me. They kept asking if I booked through a third party when I booked WITH THEM through THEIR website. Eventually I got sent to the customer service line and they weren't able to do anything other than say "Yes you're right it seems weird that they did this. Here's your case file and they'll call you after THEY decide if you should be reimbursed. It could take about a week" Which would be after my trip was over. So I MAY get a refund for my money and I MAY not and most likely won't because no one wanted to believe me that I had proof of a cheaper and different charge before hand because when they changed my reservation they changed the data in the system. Again. HER NAME WASN"T EVEN ON THE RESERVATION WHEN WE GOT THERE. So definitely book somewhere else where they have their stuff together and aren't going to try to steal money out of you for absolutely no reason. Read less
Image of the Tripadvisor rating One of the worst hotels I have ever stayed in.

Nov 20, 2019 Amari P

I am a world traveler and this was honestly one of the worst hotels I have ever stayed in. The fact that this hotel claims to be a 4 star hotel is an outright lie. I have stayed in several real 4 star hotels and this hotel is more like a 1 star hotel. The lobby looks nice and the photos of the rooms are extremely misleading which is all to trick… Read more
I am a world traveler and this was honestly one of the worst hotels I have ever stayed in. The fact that this hotel claims to be a 4 star hotel is an outright lie. I have stayed in several real 4 star hotels and this hotel is more like a 1 star hotel. The lobby looks nice and the photos of the rooms are extremely misleading which is all to trick travelers into thinking the hotel is actually decent, but this is all a lie. As soon as you get off the elevator to your room, the hallway is dim, carpets are old, walls need painting, and it smells musty. The rooms themself are literally a few feet larger than the bed and the bathroom was just mediocre and extremely old fashioned. The bath faucet dripped loudly the entire stay, there was hardly any counter space above the sink, and they barely supply enough soap for one use. At night, there was this disturbingly loud creaking noise which seemed to be coming from the pipes or air conditioning vents which kept us awake. Overall, do not be tricked into staying into this hotel like I was. Honestly I would give it 0 stars if I could and I am infuriated that this website would claim it to be 4 stars. What a disgrace! Read less
Image of the Tripadvisor rating There are much better hotels in NYC

Nov 19, 2019 bcmnoon

I’ll get a couple positives out of the way, hence the 2 star review: -great location -comfortable bed -nice lobby Now for the rest: -I understand part of this hotel’s appeal is the retro/Art Deco vibe, but literally nothing was updated or in good condition. I’ve stayed in plenty of hotels that trade in nostalgia and have been much nicer and… Read more
I’ll get a couple positives out of the way, hence the 2 star review: -great location -comfortable bed -nice lobby Now for the rest: -I understand part of this hotel’s appeal is the retro/Art Deco vibe, but literally nothing was updated or in good condition. I’ve stayed in plenty of hotels that trade in nostalgia and have been much nicer and better kept up. -tiniest hotel room I’ve stayed in in a long time. Just a bed and a narrow walkway to the bathroom. -Not nearly enough towels provided. Found this out the hard way when I was dripping wet and my husband had to call down for more towels. Took almost an hour for them to be delivered. -the bathroom has no fan or ventilation. This means after you shower the whole bathroom and everything in it is literally dripping wet from the condensation. Towels, toilet paper, any toiletries you had. It’s literally like standing in a cave with water dripping down on you. Horrible. -no counter in the bathroom, just a standing sink, so no place to store toiletries. -we were supposed to have a room with a view and did not. You can see a sliver of the MSG if you lean all the way against the corner of the window, otherwise we’re looking at walls of other buildings. The family we were traveling with had a beautiful view of the Empire State Building, so I guess it’s a crap shoot. -on the bed they only provided 1 sheet and 1 very thin blanket, no comforter or quilt or anything. Kind of ridiculous considering it’s November. Did call down to get extra blankets and again it took about an hour. -any time I had to have something delivered to the room (blankets and towels) it was a 10 min wait on the phone and an hour for delivery. This seems really excessive. Will absolutely never stay here again. With so many options in NYC why settle for something so shabby? Read less
Image of the Tripadvisor rating Lovely Art Deco Hotel! Brilliant Location

Nov 19, 2019 Welshbird31 Ely, United Kingdom

Went to NYC for a 50th Birthday pressie and I booked this hotel as part of a package of which I was not disappointed by this location of the Hotel or it's staff. Located right in the heart of the city - Maddison Square Gardens opposite, 5 mins walk to Macy's and 10 mins if that to the Empire State Building. Upon checking in - I had no issue at… Read more
Went to NYC for a 50th Birthday pressie and I booked this hotel as part of a package of which I was not disappointed by this location of the Hotel or it's staff. Located right in the heart of the city - Maddison Square Gardens opposite, 5 mins walk to Macy's and 10 mins if that to the Empire State Building. Upon checking in - I had no issue at all - the reception staff whilst busy were very polite and friendly and allowed us to check in early as a waiver which was a very nice service indeed. The queen metro room ( paid extra for a view) whilst small was very clean and tidy and actually very comfortable - no issue with house keeping or the condition/apperance ( Room 3303).Yes some of the corridors are a little outdated but it has an art deco feel that cannot be replicated with modernisation. We loved it. Reception are is beautiful - clean and plenty of helpful staff again - yes you have to produce your room key to be allowed to the lifts - but that is no problem at all - in fact quite re assuring that the hotel thinks about the safety of it's customers. The Doormen were extremely helpful in getting us Taxis' as it is a bit crazy to get one and they open and close the doors for you - just good old fashion good manners and professional service. Overall I very happy customer and this made my first time visit to New York a very enjoyable one indeed - can recommend this hotel despite some of other customers' experiences - nothing wrong with mine - Well Done to All at this Hotel. !!!! Read less
Image of the Tripadvisor rating It's a lottery

Nov 18, 2019 pappi0n Guernsey, United Kingdom

Well where do you begin, if you like Art Deco architecture it's fabulous. As a hotel it leaves a lot to be desired. Lobby etc.great,rooms are a lottery. Allegedly they are STILL in the process of upgrading rooms.I presume we were allocated a room awaiting an upgrade. The only description is shabby. Staff again are a lottery, some great, others… Read more
Well where do you begin, if you like Art Deco architecture it's fabulous. As a hotel it leaves a lot to be desired. Lobby etc.great,rooms are a lottery. Allegedly they are STILL in the process of upgrading rooms.I presume we were allocated a room awaiting an upgrade. The only description is shabby. Staff again are a lottery, some great, others surly at best.The Tick Tock diner which is part of the establishment is reasonably priced for NYC is tragic, food and service wise.This hotel need to get their act together, not rest on their past laurels. Shame though it is. Go else where.P.S.When checking out no one asked"How was your stay?"If they had asked I would have voiced my concerns rather than this negative review. Read less