The Ritz Carlton New York, Central Park

Midtown, New York

The hotel

The Ritz-Carlton New York, Central Park welcomes guests with a luxurious, but warm atmosphere befitting one of the world's most impressive destinations. Exquisite details including works of floral art by Jane Packer create a residential air complemented by glorious views of Central Park. The 1930s landmark building has been redesigned into a chic yet classic hotel, with contemporary rooms, a grand restaurant, and the only northeastern spa by Switzerland's La Prairie. Service is of the highest standard; you can even choose from a bath menu and let your 'bath butler' run it for you!

Amenities

  • Bar
  • Spa
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Close to City Centre
  • Restaurant

Where is it

On Central Park South, a few steps into Central Park, and within easy walking distance of 5th Avenue. Transfer time from John F. Kennedy International Airport: 40 minutes.

Hotel information

253 newly refurbished rooms and suites. All with air-conditioning, HDTV, bespoke mini-bar*, WiFi access*, safe, a table-top telescope, choice of 7 types of pillows,a luxurious bath and soaking tub with bath butler and bath menu services, bathrobes and slippers. Deluxe Rooms are 450 sq ft with city or courtyard views and are located on floors 3-22 with 1 king-size bed, sleeping maximum 2 adults or 2 adults and 1 child on a rollaway bed. (Club Lounge upgrade available*).

Deluxe Double Double Rooms have city or courtyard views, are located on floors 3-22 and have 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children. (Club Lounge upgrade available*).

City View Rooms have street view with partial view of Central Park, are located on floors 3-22 and have 1 king-size bed, sleeping maximum 2 adults or 2 adults and 1 child on a rollaway bed. (Club Lounge upgrade available*).

Central Park View Rooms have views of Central Park, are located on floors 3-9 and have 1 king-size bed, sleeping maximum 2 adults or 2 adults and 1 child on a rollaway bed. (Club Lounge upgrade available*).

City View Suites have views of Sixth Avenue, a spacious separate living room and two bathrooms, with 1 king-size bed and sofa bed in living room, sleeping maximum 3 adults or 2 adults and 2 children. (Club Lounge upgrade available*).

Park View Suites have views of Central Park and a spacious separate living room, with 1 king-size bed and sofa bed in living room, sleeping maximum 3 adults or 2 adults and 2 children. (Club Lounge upgrade available*).

Deluxe Park View Suites are as above but larger and with breathtaking views of Central Park and complimentary club lounge access, with 1 king-size bed and sofa bed in living room, sleeping maximum 3 adults or 2 adults and 2 children. 

Premier Park Suites are 1100 sq ft corner suites with panoramic views of Central Park, a large living room with dining area and complimentary club lounge access, with 1 king-size bed and sofa bed in living area, sleeping 4 adults or 2 adults and 2 children.

The Star Lounge (bistro-style menu, cocktails, afternoon tea and light meals, open for breakfast, lunch and dinner). Auden Bistro & Bar (open for breakfast, lunch and dinner). 24-hour room service*. La Prairie Spa with 6 treatment rooms*. Fitness centre. WiFi access*.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge. 

One person must be aged 18 years and over in each room.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1352)
  • Very good (278)
  • Average (116)
  • Poor (46)
  • Terrible (34)
Image of the Tripadvisor rating So much potential…but could be better

Jul 5, 2021 ELCW11

My husband and I just checked out and I have to say I was disappointed. We were celebrating a milestone anniversary and our first COVID trip. At check-in, the front desk member seemed distracted and/or disinterested. They upgraded us to a partial park view (based on my Bonvoy Gold status) on a low floor, but the “upgraded” room was an ADA room… Read more
My husband and I just checked out and I have to say I was disappointed. We were celebrating a milestone anniversary and our first COVID trip. At check-in, the front desk member seemed distracted and/or disinterested. They upgraded us to a partial park view (based on my Bonvoy Gold status) on a low floor, but the “upgraded” room was an ADA room with peeling paint on the ceiling above the shower. Furthermore, the shower could not be operated without water pouring onto the slippery floor which created a hazard. In all likelihood, I should have requested another room, but was tired and didn’t have the energy to complain. Also, we ordered a new telephone remote, the gentleman came into the room without knocking to deliver it. He mentioned that he thought we were out, but I still think he should have knocked before entering. I mentioned some of these details when I checked out, but front desk seemed a little flustered and/or disinterested. On the upside, the concierge, doormen and room service was fabulous. The hotel itself is beautiful. I’d totally be willing to try the Ritz Central Park again, and hope for a better experience. Maybe they were just having an off weekend? It’ll be even better when they re-open the bar, restaurant and spa. Read less
Image of the Tripadvisor rating Amazing hotel and especially service by manager Andrea and her staff

Jun 9, 2021 ChitownAJ

Here’s what you need to know: great hotel that stands out in its management and customer service. Had the most warm and engaging young manager (the best we’ve ever had the pleasure of interacting with in hospitality) Andrea Munoz really engage with my family (especially the kids) to make for the most memorable vacation after their post pandemic… Read more
Here’s what you need to know: great hotel that stands out in its management and customer service. Had the most warm and engaging young manager (the best we’ve ever had the pleasure of interacting with in hospitality) Andrea Munoz really engage with my family (especially the kids) to make for the most memorable vacation after their post pandemic reopening in early June 2021. Given that hotels like the ritz and the four seasons and the plaza have incredible locations and beautifully appointed rooms as just table stakes, what really makes one more memorable than the other is how they make you feel during your vacation and how well managed these properties are. That’s why I would put Ritz Central Park amongst the best of the best in the country. The staff and management go out of their way to welcome you with warmth and courtesy. I cannot overstate our appreciation for Andrea who displayed the most genuine affinity and care for her guests and my family (especially my 4 and 7 year olds) were completely overjoyed in their interactions with her. Obviously that customer focus trickles down to all her staff and they created a magical week long stay at the property for us. The hotel’s location is as good as any in NYC overlooking Central Park and the room was gorgeous with elegant styling (e.g. marble bathrooms with all the amenities), generous space, and beautiful appointments (e.g. amazingly comfortable linens / bed and Nespresso service available upon request). The phones are always picked up promptly and all requests are taken care of without ever a need to call back. Overall, an amazing visit and we will be sure to patronize this property for years to come. Read less
Image of the Tripadvisor rating Not the greatest not the worst

Feb 27, 2021 Wanderlulz New York City, New York

As far as RC's go, it's not world class. If you're looking for an incredible view of the park you're probably not going to get it. Lobby feels cramped and not awe inspiring. Lounge area is ok but definitely many better options. Room sizes are nice. Some dusty spots. Make sure you demand a higher floored room.
Image of the Tripadvisor rating Amazing stay

Dec 27, 2020 706berlinz

Central location for everything New York has to offer. Walk to the Central park, finest restaurants and bars. Hotel itself has great Food and Beverage offerings. Great service and supercomfy room. Ritz Carlton it is
Image of the Tripadvisor rating Great NYC hotel with views of Central Park

Jul 23, 2020 flightclubny New York City, New York

We stayed here as a group staycation and it was an enjoyable stay. If you’re coming for vacation I would recommend a room with a view of Central Park otherwise the view is internal. The service is excellent and as expected of The Ritz Carlton, but without the views, honestly there are hotels with similar high level service at these price points.… Read more
We stayed here as a group staycation and it was an enjoyable stay. If you’re coming for vacation I would recommend a room with a view of Central Park otherwise the view is internal. The service is excellent and as expected of The Ritz Carlton, but without the views, honestly there are hotels with similar high level service at these price points. The location is fantastic, steps away from Central Park and not too far away from the theatre. Have a drink by the lobby bar, but skip the hotel restaurant. Go down the street and have a meal at Jams instead. Read less