The Ritz Carlton New York, Central Park

Midtown, New York

Virgin rating

Premier Park Suite
Deluxe Room
Contour
Contour
Contour
Park View Suite
Park View Room
Deluxe Park View Suite
Deluxe Park View Suite
City View Room
City View Suite
City View Suite
Premier Park Suite
Premier Park Suite
Premier Park Suite
Premier Park Suite
Deluxe Room
Contour
Contour
Contour
Park View Suite
Park View Room
Deluxe Park View Suite
Deluxe Park View Suite
City View Room
City View Suite
City View Suite
Premier Park Suite
Premier Park Suite
Premier Park Suite

The hotel

The Ritz-Carlton New York, Central Park welcomes guests with a luxurious, but warm atmosphere befitting one of the world's most impressive destinations. Exquisite details including works of floral art by Jane Packer create a residential air complemented by glorious views of Central Park. The 1930s landmark building has been redesigned into a chic yet classic hotel, with contemporary rooms, a grand restaurant, and the only northeastern spa by Switzerland's La Prairie. Service is of the highest standard; make sure you contact the guest relations department to personalise your experience and help you create holiday memories of a lifetime.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Spa
  • Close to City Centre

Where is it

On Central Park South, a few steps into Central Park, and within easy walking distance of 5th Avenue. Transfer time from John F. Kennedy International Airport: 40 minutes.

Hotel information

253 newly refurbished rooms and suites. All with air-conditioning, HDTV, bespoke mini-bar*, WiFi access*, safe, a table-top telescope, choice of 7 types of pillows,a luxurious bath and soaking tub with bath butler and bath menu services, bathrobes and slippers. Deluxe Rooms are 450 sq ft with city or courtyard views and are located on floors 3-22 with 1 king-size bed, sleeping maximum 2 adults or 2 adults and 1 child on a rollaway bed. (Club Lounge upgrade available*).

Deluxe Double Double Rooms have city or courtyard views, are located on floors 3-22 and have 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children. (Club Lounge upgrade available*).

City View Rooms have street view with partial view of Central Park, are located on floors 3-22 and have 1 king-size bed, sleeping maximum 2 adults or 2 adults and 1 child on a rollaway bed. (Club Lounge upgrade available*).

Central Park View Rooms have views of Central Park, are located on floors 3-9 and have 1 king-size bed, sleeping maximum 2 adults or 2 adults and 1 child on a rollaway bed. (Club Lounge upgrade available*).

City View Suites have views of Sixth Avenue, a spacious separate living room and two bathrooms, with 1 king-size bed and sofa bed in living room, sleeping maximum 3 adults or 2 adults and 2 children. (Club Lounge upgrade available*).

Park View Suites have views of Central Park and a spacious separate living room, with 1 king-size bed and sofa bed in living room, sleeping maximum 3 adults or 2 adults and 2 children. (Club Lounge upgrade available*).

Deluxe Park View Suites are as above but larger and with breathtaking views of Central Park and complimentary club lounge access, with 1 king-size bed and sofa bed in living room, sleeping maximum 3 adults or 2 adults and 2 children. 

Premier Park Suites are 1100 sq ft corner suites with panoramic views of Central Park, a large living room with dining area and complimentary club lounge access, with 1 king-size bed and sofa bed in living area, sleeping 4 adults or 2 adults and 2 children.

Contour Gastro Lounge And Bar (American restaurant serving carefully crafted dishes with cocktails). Enjoy a taste of the hotel’s Contour Manhattan while learning about the history of the cocktail, daily from 5:15pm-5:30pm. 24-hour room service*. La Prairie Spa with 6 treatment rooms*. Fitness centre. WiFi access*.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge. 

One person must be aged 18 years and over in each room.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1390)
  • Very good (290)
  • Average (130)
  • Poor (58)
  • Terrible (53)
Image of the Tripadvisor rating Central Location Shines Amidst Outdated Interiors, Lackluster Service and Expensive Pricetag

Dec 1, 2023 jetsetter_mum Singapore

One of the worst Ritz Carlton hotel we have stayed. Hotel room interiors are outdated, service is lacking, room service food is bad and front desk were unwelcoming. Its saving grace is the location to Central Park and shopping belt. That's about it. For the price it is charging, we can find much better hotels else.
Image of the Tripadvisor rating not worth the money

Nov 26, 2023 401robinm Geelong, Australia

We came from Australia and was willing to pay the exorbitated amount of money to have a view of the thanks giving day parade and partial view of the park. It cost us 20,000 US so imaging what it cost Australian. While we readily accepted that it appeared that it would cost a lot it was the comparison to staying at the Goring in London that shocked… Read more
We came from Australia and was willing to pay the exorbitated amount of money to have a view of the thanks giving day parade and partial view of the park. It cost us 20,000 US so imaging what it cost Australian. While we readily accepted that it appeared that it would cost a lot it was the comparison to staying at the Goring in London that shocked us. 12 dollars to get a cup of tea. We would have expected at least free cups of tea. They were there thanks giving morning and that was the end of it and you had to go to the lobby to get it. For that money you should at least get tea / coffee making facilities in your room. Breakfast was extra. We did get plenty of water and on some nights a chocolate others not. We started to feel a bit bitter about the cost and then tipping on top. The staff were very nice but we didnt get the initial interaction we expected for what we paid. At the Goring we were greeted with sitting in the lounge area with tea and cake (no charge) and were waited on and greeted with asking if we had any needs whereas here we have had no interactions as to our needs other than from the ladies turning down the beds. The cost at the Goring for real British high class hotel was substantially less. Its a great location but not worth that amount of money. The room is beautiful, the staff nice but management just want too much for the bit you get. Read less
Image of the Tripadvisor rating Good location, most of the rest falls short of Ritz standards

Nov 18, 2023 synToronto Toronto, Canada

Location: Good location for many nearby attractions and of course to Central Park. The Room: A high floor, park view room was reserved and I can confirm it’s a nice view of the park if that is important to you. If you want a view that is what you need to reserve because based on the floor map there are only 5 rooms out of 15 on the floor that… Read more
Location: Good location for many nearby attractions and of course to Central Park. The Room: A high floor, park view room was reserved and I can confirm it’s a nice view of the park if that is important to you. If you want a view that is what you need to reserve because based on the floor map there are only 5 rooms out of 15 on the floor that directly face the park, so they won’t just give you one. Make sure you really want to pay for the view because most people are out of the hotel except to sleep. All else is sort of standard Ritz in terms of decor. There were three closets and a safe. A fairly large washroom with shower and tub. It’s somewhat of a letdown that almost everything has to be asked for separately. Do you want a clock radio? Do you want a coffee maker? Do you want tea or a kettle? Do you need body lotion? And so on. You need to ask for quite a few things that other Ritz locations that understand service give you to promote a delightful stay. Noise: They say windows are soundproof, but they are not. You can hear car horns, sirens etc. but it is expected in NYC. What you don’t hear much of is hall noise which is good. Facilities: If you have stayed in other luxury hotels you might be disappointed when you arrive. A small lobby with a small lounge separated by a drape. No pool. Supposed to be a spa. A nice workout facility though with a separate yoga studio. A very small business work room. Badge up to your floor for security is required. Restaurant vs room service: Tried both and I prefer room service which is usually not the case. Although there appears to be enough staff, service is not always attentive and food delivery is leisurely. Room service comes within 10 to 20 minutes after placing a call. No need to decide the night before. The same gratuity is automatically applied to your bill. Room service is polite and accurate. Service: Housekeeping and room service staff is very good. There seems to be inconsistent door and security staff. Transportation: There is a complementary hotel car that does short trips, but if it exists, I never saw it. Take Uber if you need a ride. I was also in a taxi and the driver was reckless and I had to fiddle with payment electronically in the end, so I don’t recommend a taxi. If you are offered alternative SUVs waiting outside the hotel, use caution. Sometimes you might be offered one by the hotel for a very short trip and believe it’s a hotel courtesy, but I have it on good authority that you might be put into an uncomfortable and dangerous position whereby you are pressured to meet an unspoken payment amount that you never agreed to. When I heard this, I would say that the hotel has an obligation to not only ensure drivers are vetted, but to pay them a retainer if the Ritz wants them to simply wait. It would help them manage their financial pressure of their vehicles, and to help promote or arrange their services maybe via the concierge should patrons feel the occasion to ride in these bloated vehicles. Overall: I understand that NYC has 33,000 hotel rooms to fill every night. I am not sure the Ritz does enough to prevent customers from wanting to try another (luxury) hotel. Read less
Image of the Tripadvisor rating Superb Service and Accommodations

Nov 5, 2023 castellij2018 Manalapan, New Jersey

Stayed at the Ritz Carlton Central Park for one night to celebrate my mom’s 61st birthday. From check in to check out, everything was superb. Property was extremely clean, rooms were very spacious. Staff service was excellent , everyone was very kind and welcoming. The doormen were on it. I did not even have to open/close the entrance door once… Read more
Stayed at the Ritz Carlton Central Park for one night to celebrate my mom’s 61st birthday. From check in to check out, everything was superb. Property was extremely clean, rooms were very spacious. Staff service was excellent , everyone was very kind and welcoming. The doormen were on it. I did not even have to open/close the entrance door once while going in and out of the hotel. My double queen room was on the 22nd floor, nice and quiet. Shout out to Diana Heysun for adding the lovely note and chocolate cake in the room to acknowledge my mother’s birthday. She loved every minute and glad that I chose this hotel for her. I will definitely be returning to this property. Read less
Image of the Tripadvisor rating Wonderful, luxurious, great location, and very accommodating

Nov 2, 2023 Sharon C

the Ritz Carlton Central Park is the top of the line for hospitality. It is a five-star hotel because of its management and staff. They are professional and compassionate. Kudo to Aaron Watts the manager for his consideration and kind resolve to my situation. The hotel is beautiful, luxurious, clean, and delightfully comfortable. Best Hotel in… Read more
the Ritz Carlton Central Park is the top of the line for hospitality. It is a five-star hotel because of its management and staff. They are professional and compassionate. Kudo to Aaron Watts the manager for his consideration and kind resolve to my situation. The hotel is beautiful, luxurious, clean, and delightfully comfortable. Best Hotel in NYC Read less