W New York Times Square

Midtown, New York

The hotel

You may be in the heart of NYC but you’ll enjoy peace and quiet in a W hotel room! Furnished to the highest standard with lush robes and cutting edge technology as standard, choose between one of several room types, ranging from Wonderful to Marvellous and beyond! Amenities include the FIT room – where you can work out to your heart’s content. Or head to the Living Room, complete with DJ music, complimentary Wi-Fi and an extensive drinks list! The hotel’s Blue Fin Restaurant is also highly recommended. Directly facing the bright lights of Broadway, a dramatic, floating, stainless steel staircase leads the way to a semi-private alcove dining area where guests can kick-back and listen to the music of Miles Davis, John Coltrane and Dizzy Gillespie. The food is as amazing as the atmosphere, specialising in seafood, including a daily sushi/raw bar. A wonderful place to stay for couples, friends and family, you’ll also enjoy the W’s famous Whatever/Whenever service – nothing is too much trouble for the staff, all you have to do is ask!

Amenities

  • Bar
  • Babysitting service
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In Times Square, a stone’s throw from the theatre district and many of the city’s renowned museums. Transfer time from John F. Kennedy International Airport: 60 minutes.

Hotel information

509 rooms and 43 suites. All of which are air-conditioned with satellite TV, telephone, WiFi access*, mini-bar*, tea/coffee maker, safe, hairdryer, bathrobes, slippers and iron and board. Wonderful Rooms are 288 sq ft and are located on floors 10-25 with 1 king-size bed sleeping maximum 2 adults.

Spectacular Rooms are 288 sw ft and are located on floors 18-57 with 1 king-size bed, sleeping maximum 2 adults.

Cool Corner Rooms are 288 sq ft and offer fantastic views of the Hudson River (floors 26-57) with 1 king-size bed, sleeping maximum 2 adults.

Blue Fin Restaurant (breakfast, lunch, dinner). The Living Room Bar. FIT fitness centre. WiFi access*. Babysitting* (on request). Laundry/dry-cleaning service*. 24-hour room service*.

One person must be aged 18 years and over in each room at check-in.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2013)
  • Very good (1461)
  • Average (668)
  • Poor (367)
  • Terrible (223)
Image of the Tripadvisor rating Rude staff

Mar 19, 2019 Inahappyplace London, United Kingdom

I have been working in hotels for several years and I have never seen something like that...the front desk people are simply rude and, not only they make you feel not welcome but it is like they are doing you favour when you ask for something. I wish I could remember the name of the guy who does the night shift just to be able to complain with… Read more
I have been working in hotels for several years and I have never seen something like that...the front desk people are simply rude and, not only they make you feel not welcome but it is like they are doing you favour when you ask for something. I wish I could remember the name of the guy who does the night shift just to be able to complain with the GM about his behaviour. I could never hire someone like him!the hostess at the restaurant same level. The GM really needs to think of bringing some changes to the team before thinking of any renovation which is definetely needed but less urgent than fixing the team. Read less
Image of the Tripadvisor rating Amazing location, perfect hotel!

Mar 18, 2019 Kelly F

Had the best few nights in this hotel! As it was our first visit to NYC, we wanted to be right in the heart of the city and this hotel is right on Times Square. Picture I have added is the view from our room. We had a corner room with with Times Square view. Rooms were large, clean & modern. Bathroom was lovely and clean with lots of… Read more
Had the best few nights in this hotel! As it was our first visit to NYC, we wanted to be right in the heart of the city and this hotel is right on Times Square. Picture I have added is the view from our room. We had a corner room with with Times Square view. Rooms were large, clean & modern. Bathroom was lovely and clean with lots of complementary toiletries. Rooms were quiet and we didn’t hear any outside noise at all. We didn’t eat at the hotel but had drinks in the bar one evening, which was nice with a cool atmosphere. My partner used the gym everyday and said it was great, especially the cyber bikes. Location couldn’t have been better. Being on Times Square, there was no shortage of food/drink places, shops, taxis, tourist shops etc. There always seems to be something happening on Times Square like filming for a movie or dancers performing. It was breathtaking being there. Highly highly recommend this hotel. It was perfect for our 5 nights in New York. Staff were very friendly & helpful and hotel 100% met our expectations. Read less
Image of the Tripadvisor rating Great location...

Mar 17, 2019 RWMLongValley_NJ Long Valley, NJ

My wife and I came in for a play last evening and stayed here. The hotel is located on Times Square @ 47th and was a great spot for us and we had a quiet room on the 49th floor that we enjoyed after the play and a snack at Junior’s. We used their valet parking and the check in/out could not have been easier. We’ll be back!
Image of the Tripadvisor rating Nice hotel and excellent location

Mar 15, 2019 lilyperea Mexico City, Mexico

We did almost everything walking, nice rooms and also the bar is so nice. The o Lu thing is that we had the red wine at the room and the lady of service let the wine bottle empty and the dirty glasses for 3 more nights of our stay. That was so weird. Everything else was really good!
Image of the Tripadvisor rating Vacation

Mar 15, 2019 Blackjack16 Upper Arlington, OH

Great staff. Front desk, bartenders, housekeeping and concierges were very helpful. Hip edgy hotel. Lobby is loud and energized. Room was small. Beds really small but we didn’t spend a lot of time there. Good experience.