W New York Times Square

Midtown, New York

The hotel

You may be in the heart of NYC but you’ll enjoy peace and quiet in a W hotel room. Head to The Living Room, complete with DJs and an extensive drinks list! The hotel’s Blue Fin Restaurant is also highly recommended, and comes complete with a sushi bar. If that's not enough, there's Dos Caminos serving Mexican fare, and a margarita bar! Directly facing the bright lights of Broadway, a dramatic, floating, stainless steel staircase leads the way to a semi-private alcove dining area where guests can kick-back and listen to the music of Miles Davis, John Coltrane and Dizzy Gillespie. A wonderful place to stay for couples, friends and family, you’ll also enjoy the W’s famous Whatever/Whenever service – nothing is too much trouble for the staff, all you have to do is ask!

Amenities

  • Bar
  • Babysitting service
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In Times Square, a stone’s throw from the theatre district and many of the city’s renowned museums. Transfer time from John F. Kennedy International Airport: 60 minutes.

Hotel information

466 rooms and 43 suites. All with air-conditioning, satellite TV, telephone, WiFi access*, mini-bar*, tea/coffee maker, complimentary bottled water, Bliss® sinkside bath amenities, safe, hairdryer, bathrobes, slippers and iron and board. Wonderful Rooms are 288 sq ft and are located on floors 10 through 25 with city views, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Spectacular Rooms are 288 sq ft and are located on floors 18 through 57 with skyline views, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Cool Corner Rooms are 288 sq ft and are located on floors 26 through 57 with views of either the Hudson River or Times Square, with 1 king-size bed, sleeping maximum 2 adults.

Fantastic Suites are 625 sq ft and are located on floors 15 through 39 with Broadway views, separate living room with Bose® wireless Bluetooth speaker, 55” flat screen TV and a W MixBar, and 1.5 bathrooms, with 1 king-size bed and sofa bed in living room, sleeping maximum 3 adults or 2 adults and 1 child.

Marvelous Suites are 625 sq ft and are located on floors 40 through 55 with panoramic Broadway views, separate living room with Bose® wireless Bluetooth speaker, 55” flat screen TV and a W MixBar, and 1.5 bathrooms, with 1 king-size bed and sofa bed in living room, sleeping maximum 4 adults or 2 adults and 2 children.

Dos Caminos (Mexican restaurant and margarita bar, open for lunch and dinner). Blue Fin (seafood restaurant with sushi and cocktail bar, open for breakfast, lunch, dinner). The Living Room Bar. FIT fitness centre. 24-hour room service*. Complimentary WiFi in lobby and public areas. Valet parking $75 for standard vehicles and $85 for oversized vehicles, plus tax per day (payable locally, subject to change).

*Denotes local charge.

One person must be aged 18 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2063)
  • Very good (1497)
  • Average (695)
  • Poor (383)
  • Terrible (241)
Image of the Tripadvisor rating Stayed at the marvelous suite. Exceptional

Jan 25, 2020 Zain S

Jessica from the front desk was exceptional.she incredibly polite, helpful, and just all around sweet person. She accommodated me and my lady so well. I had requested a surprise and she did her best to deliver. Guess what she delivered. Jessica also sent us a bottle of champagne as well as chocolate dipped strawberries which were the best!… Read more
Jessica from the front desk was exceptional.she incredibly polite, helpful, and just all around sweet person. She accommodated me and my lady so well. I had requested a surprise and she did her best to deliver. Guess what she delivered. Jessica also sent us a bottle of champagne as well as chocolate dipped strawberries which were the best! Although the hallway seemed a bit outdated the room was awesome, I had great views! Excellent location! Jessica deserves a raise a a promotion lol Read less
Image of the Tripadvisor rating Great Hotel

Jan 23, 2020 stuartw785 The Royal Town of Sutton Coldfield, United Kingdom

We stayed for a week on the 52nd floor and were really happy with everything. We were first time NYC explorers so being smack bang in Times Square was great. If we opened the window at night it was loud but I think anywhere in Manhattan would be the same with horns and sirens. Window closed not a noise. Reception were great when we checked in… Read more
We stayed for a week on the 52nd floor and were really happy with everything. We were first time NYC explorers so being smack bang in Times Square was great. If we opened the window at night it was loud but I think anywhere in Manhattan would be the same with horns and sirens. Window closed not a noise. Reception were great when we checked in and being a bit early the guys stored our bags and we explored until we got a call to say room was ready. They also stored on last day so we could shop. Room 5208 was great with a nice enough view, comfortable beds and good shower. Not much closet space so bag living it was. Cleaners came every day and were efficient. We met them on many days and they were really nice. Ice maker outside was good but no kettle. No real tea around either so no problem Starbucks next door and McD over the square! Bar is nice and chilled good range of drinks and great staff. Didn’t eat at hotel or linked restaurants but looked good. Felt safe with guys outside during the day to help get taxi etc Many thanks to all the staff. Read less
Image of the Tripadvisor rating Not Bad...

Jan 22, 2020 Gmoney71 London, United Kingdom

Having stayed in the Q Hotel in Hong Kong, the New York W Hotel was always going to be a slight let down..... The hotel is in a great location just off Times Square (if you like that kinda thing...) So getting around is not an issue. The staff are all very friendly and helpful. As for the rooms.....they are small when compared to the Hong Kong… Read more
Having stayed in the Q Hotel in Hong Kong, the New York W Hotel was always going to be a slight let down..... The hotel is in a great location just off Times Square (if you like that kinda thing...) So getting around is not an issue. The staff are all very friendly and helpful. As for the rooms.....they are small when compared to the Hong Kong W and feel dated.... The AC is too loud and the noise from busy Times Square is hard to avoid. I wouldn't go out of my way to stay here.....but I will be back again in 2 weeks as my office is right across the street and we get an excellent corporate rate Read less
Image of the Tripadvisor rating NEW YEAR RIP OFF!!

Jan 16, 2020 pinkminxy Hampshire, United Kingdom

Will never book with this hotel again!! 2 weeks later and I am still waiting for the £360 incidentals to be refunded back onto my credit card!! “ Incidental charges are costs of items and services that are not part of the main bill. A credit card details are taken to cover any incidental charges such as phone calls and room service. Payment for… Read more
Will never book with this hotel again!! 2 weeks later and I am still waiting for the £360 incidentals to be refunded back onto my credit card!! “ Incidental charges are costs of items and services that are not part of the main bill. A credit card details are taken to cover any incidental charges such as phone calls and room service. Payment for accommodation and incidental charges must be made when checking out. NOT AT CHECK IN and then to make customers wait over 14 business days to refund!! Still waiting!! this is THEFT Read less
Image of the Tripadvisor rating Nice

Jan 10, 2020 keshashah Mumbai, India

Love the hotel love the staff were there one of the best hotel I have ever seen highly recommend this hotel the ambiance is very good the food is very good the rooms over there are very good so sweet is very nice