W New York Times Square

Midtown, New York

Virgin rating

Wonderful Room
Blue Fin
The Living Room Bar
Spectacular Room
Blue Fin
Blue Fin
Dos Caminos
Cool Corner Room
Cool Corner Room
Dos Caminos
The Living Room Bar
Wonderful Room
Fantastic Suite
Marvelous Suite
The Living Room Bar
Spectacular Room
Spectacular Room
The Living Room Bar
Wonderful Room
Blue Fin
The Living Room Bar
Spectacular Room
Blue Fin
Blue Fin
Dos Caminos
Cool Corner Room
Cool Corner Room
Dos Caminos
The Living Room Bar
Wonderful Room
Fantastic Suite
Marvelous Suite
The Living Room Bar
Spectacular Room
Spectacular Room
The Living Room Bar

The hotel

You may be in the heart of NYC but you’ll enjoy peace and quiet in a W hotel room. Head to The Living Room, complete with DJs and an extensive drinks list! The hotel’s Blue Fin Restaurant is also highly recommended, and comes complete with a sushi bar. If that's not enough, there's Dos Caminos serving Mexican fare, and a margarita bar! Directly facing the bright lights of Broadway, a dramatic, floating, stainless steel staircase leads the way to a semi-private alcove dining area where guests can kick-back and listen to the music of Miles Davis, John Coltrane and Dizzy Gillespie. A wonderful place to stay for couples, friends and family, you’ll also enjoy the W’s famous Whatever/Whenever service – nothing is too much trouble for the staff, all you have to do is ask!

Amenities

  • Babysitting service
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Close to City Centre

Where is it

In Times Square, a stone’s throw from the theatre district and many of the city’s renowned museums. Transfer time from John F. Kennedy International Airport: 60 minutes.

Hotel information

466 rooms and 43 suites. All with air-conditioning, satellite TV, telephone, WiFi access*, mini-bar*, tea/coffee maker, complimentary bottled water, Bliss® sinkside bath amenities, safe, hairdryer, bathrobes, slippers and iron and board. Wonderful Rooms are 288 sq ft and are located on floors 10 through 25 with city views, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Spectacular Rooms are 288 sq ft and are located on floors 18 through 57 with skyline views, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Cool Corner Rooms are 288 sq ft and are located on floors 26 through 57 with views of either the Hudson River or Times Square, with 1 king-size bed, sleeping maximum 2 adults.

Fantastic Suites are 625 sq ft and are located on floors 15 through 39 with Broadway views, separate living room with Bose® wireless Bluetooth speaker, 55” flat screen TV and a W MixBar, and 1.5 bathrooms, with 1 king-size bed and sofa bed in living room, sleeping maximum 3 adults or 2 adults and 1 child.

Marvelous Suites are 625 sq ft and are located on floors 40 through 55 with panoramic Broadway views, separate living room with Bose® wireless Bluetooth speaker, 55” flat screen TV and a W MixBar, and 1.5 bathrooms, with 1 king-size bed and sofa bed in living room, sleeping maximum 4 adults or 2 adults and 2 children.

Dos Caminos (Mexican restaurant and margarita bar, open for lunch and dinner). Blue Fin (seafood restaurant with sushi and cocktail bar, open for breakfast, lunch, dinner). The Living Room Bar. FIT fitness centre. 24-hour room service*. Complimentary WiFi in lobby and public areas. Valet parking $75 for standard vehicles and $85 for oversized vehicles, plus tax per day (payable locally, subject to change).

There is a resort fee of $25 plus tax per room, per night (payable locally, fee subject to change). 

Resort fee includes:- $25 Living Room bar credit - Enhanced high-speed internet access - Access to TMPL gym (2 passes per day) - Access to NYC Activity (2 passes per day). Resort fee and inclusions are subject to availability and change. Please check with the hotel for more details. 

*Denotes local charge.

One person must be aged 18 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2110)
  • Very good (1548)
  • Average (726)
  • Poor (410)
  • Terrible (291)
Image of the Tripadvisor rating Disgusting harassment and infighting

Sep 1, 2024 Sutho74 Melbourne, Australia

Avoid these people at all cost. We recently stayed at the W Time Square - the moment you walk out on to the street they surround you, it was our first morning in NY and were a bit dazed and wanted to get our bearings and eat something so i said to the young man - we will come back later, we crossed the street and walked a bit and i noticed the bus… Read more
Avoid these people at all cost. We recently stayed at the W Time Square - the moment you walk out on to the street they surround you, it was our first morning in NY and were a bit dazed and wanted to get our bearings and eat something so i said to the young man - we will come back later, we crossed the street and walked a bit and i noticed the bus pull up so i proceeded to the booth. The young man in question came running across the road and yelled at his colleague i was his customer and i had to buy from him. Firstly I am nobodies customer to own a sale, he approached me and was unwanted i wasn't ready to buy. Period. Next thing they are all yelling at each other as to who gets me. I was so disgusted i walked off to find a bakery. I didnt stop there, the young man followed me to the bakery and waited outside, when i went outside some 100 metres away from the last interaction he wanted me again to buy from him. This is the most disgraceful act of pushing someone i have ever seen. We have been around the world on these buses mostly Big Bus and never encountered vultures like this. Hang your heads in shame everyone on the corner of 7th avenue and W47st. Read less
Image of the Tripadvisor rating Remarkable Stay. Highly recommended.

Aug 29, 2024 Pablo M

It was great W Hotel at Times Square. Easy access to everything from Broadway shows, landmark sights, shopping and business. , The best friendly staff and very welcoming to my visit. Completely captivating and would highly recommend this W New York. Kudos to front desk staff special mention to Kenya, Sally and Larry who makes my stay a… Read more
It was great W Hotel at Times Square. Easy access to everything from Broadway shows, landmark sights, shopping and business. , The best friendly staff and very welcoming to my visit. Completely captivating and would highly recommend this W New York. Kudos to front desk staff special mention to Kenya, Sally and Larry who makes my stay a remarkable experience. Salute to all them. Read less
Image of the Tripadvisor rating Very Nice Hotel, But Deceptive Practice of "Destination Fee" Was a Costly Surprise

Aug 19, 2024 Scidoc2017 Washington DC, District of Columbia

This is a well managed and comfortable hotel in a prime location. I have nothing but praise for that aspect of my experience. However, upon arrival I was informed of an additional fee of $30 per night per room for what was termed a "Destination Fee". For two rooms that we stayed for 2 nights this amounted to an additional fee of $120 out of… Read more
This is a well managed and comfortable hotel in a prime location. I have nothing but praise for that aspect of my experience. However, upon arrival I was informed of an additional fee of $30 per night per room for what was termed a "Destination Fee". For two rooms that we stayed for 2 nights this amounted to an additional fee of $120 out of pocket. This was not mentioned when I booked through Expedia. The quick explanation that we were given upon check-in made it sound as if we would recover this fee by buying drinks at the bar, which were marked up 4X. I think this is a very deceptive and greedy practice that should be terminated. Read less
Image of the Tripadvisor rating Apalling service culture

Aug 7, 2024 peejay92018 Singapore, Singapore

There are levels of poor service. For example, compared to hotels in Asia, America delivers relatively poorer customer service. Within America, New York has a reputation for not being too customer friendly. Within New York, it doesn't get worse than Times Square. Within Times Square, the W hotel takes the cake for callousness.
Image of the Tripadvisor rating Unbearable Smell Ruined Our Stay

Aug 3, 2024 Maya E

I had a terrible experience at W New YorkTimes Square. The room had an unbearable smell—a nauseating mix of cigarette smoke and mold. It was so bad that we couldn’t sleep. Definitely not up to the standards I expected from Marriott. Avoid this place if you value your comfort.