W New York Times Square

Midtown, New York

Virgin rating

Wonderful Room
Blue Fin
The Living Room Bar
Spectacular Room
Blue Fin
Blue Fin
Dos Caminos
Cool Corner Room
Cool Corner Room
Dos Caminos
The Living Room Bar
Wonderful Room
Fantastic Suite
Marvelous Suite
The Living Room Bar
Spectacular Room
Spectacular Room
The Living Room Bar
Wonderful Room
Blue Fin
The Living Room Bar
Spectacular Room
Blue Fin
Blue Fin
Dos Caminos
Cool Corner Room
Cool Corner Room
Dos Caminos
The Living Room Bar
Wonderful Room
Fantastic Suite
Marvelous Suite
The Living Room Bar
Spectacular Room
Spectacular Room
The Living Room Bar

The hotel

You may be in the heart of NYC but you’ll enjoy peace and quiet in a W hotel room. Head to The Living Room, complete with DJs and an extensive drinks list! The hotel’s Blue Fin Restaurant is also highly recommended, and comes complete with a sushi bar. If that's not enough, there's Dos Caminos serving Mexican fare, and a margarita bar! Directly facing the bright lights of Broadway, a dramatic, floating, stainless steel staircase leads the way to a semi-private alcove dining area where guests can kick-back and listen to the music of Miles Davis, John Coltrane and Dizzy Gillespie. A wonderful place to stay for couples, friends and family, you’ll also enjoy the W’s famous Whatever/Whenever service – nothing is too much trouble for the staff, all you have to do is ask!

Amenities

  • Bar
  • Babysitting service
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In Times Square, a stone’s throw from the theatre district and many of the city’s renowned museums. Transfer time from John F. Kennedy International Airport: 60 minutes.

Hotel information

466 rooms and 43 suites. All with air-conditioning, satellite TV, telephone, WiFi access*, mini-bar*, tea/coffee maker, complimentary bottled water, Bliss® sinkside bath amenities, safe, hairdryer, bathrobes, slippers and iron and board. Wonderful Rooms are 288 sq ft and are located on floors 10 through 25 with city views, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Spectacular Rooms are 288 sq ft and are located on floors 18 through 57 with skyline views, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Cool Corner Rooms are 288 sq ft and are located on floors 26 through 57 with views of either the Hudson River or Times Square, with 1 king-size bed, sleeping maximum 2 adults.

Fantastic Suites are 625 sq ft and are located on floors 15 through 39 with Broadway views, separate living room with Bose® wireless Bluetooth speaker, 55” flat screen TV and a W MixBar, and 1.5 bathrooms, with 1 king-size bed and sofa bed in living room, sleeping maximum 3 adults or 2 adults and 1 child.

Marvelous Suites are 625 sq ft and are located on floors 40 through 55 with panoramic Broadway views, separate living room with Bose® wireless Bluetooth speaker, 55” flat screen TV and a W MixBar, and 1.5 bathrooms, with 1 king-size bed and sofa bed in living room, sleeping maximum 4 adults or 2 adults and 2 children.

Dos Caminos (Mexican restaurant and margarita bar, open for lunch and dinner). Blue Fin (seafood restaurant with sushi and cocktail bar, open for breakfast, lunch, dinner). The Living Room Bar. FIT fitness centre. 24-hour room service*. Complimentary WiFi in lobby and public areas. Valet parking $75 for standard vehicles and $85 for oversized vehicles, plus tax per day (payable locally, subject to change).

*Denotes local charge.

One person must be aged 18 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2101)
  • Very good (1536)
  • Average (724)
  • Poor (408)
  • Terrible (276)
Image of the Tripadvisor rating A bit disappointing for elite members but otherwise quite good

Dec 7, 2023 mihirs808

This hotel has 57 floors and features 509 rooms & suites, 3 restaurants and bars, a 24 hour gym and a stylish décor. At the time of visiting this hotel, I was a Titanium Elite member under the Marriott Bonvoy loyalty programme. I booked a skyline view room with 2 double beds which averaged out to $700 per night. (3 adults sharing). I thought,… Read more
This hotel has 57 floors and features 509 rooms & suites, 3 restaurants and bars, a 24 hour gym and a stylish décor. At the time of visiting this hotel, I was a Titanium Elite member under the Marriott Bonvoy loyalty programme. I booked a skyline view room with 2 double beds which averaged out to $700 per night. (3 adults sharing). I thought, being a Titanium member, I would receive a complimentary upgrade. However, I read many reviews of New York hotels having little to no upgrades when it comes to suites. So, I didn’t want to chance it and I used my SNA (Suite Night Award) upgrade perk under the elite benefits of the loyalty programme. You can watch the full review on YouTube at Luxury Vegan Travel. I chose to be upgrade to a Marvellous Suite which was successful! The room was nice and had plenty of space, a separate lounge and bedroom, 1.5 bathrooms and 2 TVs! Watch the video for the full details. As an elite member, when checking in, I was given an option of a welcome amenity on top of complimentary breakfast! The choice was 1,000 Marriott Bonvoy points or a $10 food & beverage credit. The hotel charges a $25 destination fee, daily! Many think this is because they are staying in Time Square. However, the hotel, like most in New York, does not have a swimming pool, BUT, within the destination fee, the hotel can provide you with a voucher to use at a nearby gym (about 5-10 minutes walk) where they do have a swimming pool! Pretty cool! However, there is a decent gym onsite (more for cardio and a few weights machines and dumbbells). The complimentary ‘elite’ breakfast is limited to a small menu (shown on the video) but they do also have an a la carte menu. Sadly, the elite menu does not have any egg dishes for those of you who eat eggs. These and other western breakfast options like bacon will need to be purchased from the a la carte menu. They did have almond milk for those of you who don’t drink dairy milk. Overall, as an elite member very close to reaching the top tier (Ambassador), I don’t think the breakfast is very good, especially compared with hotels almost in touching distance like the JW Marriott Marquis or JW Marriott Essex House. If I plan to visit Time Square again, I would choose a different hotel, with more benefits for elite members. However, if you are not an elite member or are gold or below, then this isn’t much of an issue and otherwise, the hotel is in a good location. Check out the video on YouTube at Luxury Vegan Travel and I hope you enjoy it! Read less
Image of the Tripadvisor rating W Hotel on Times Square is clean, comfortable and nice, in spite of Times Square noise.

Nov 24, 2023 Katie H Chattanooga, Tennessee

We loved the W Hotel. The room was small but clean and comfortable. The bathroom is also small and not really the most private. The lobby is really cool and all the staff were very friendly and helpful. We had to request coffee service for the room, but when we did it was there. Being right on Times Square it was noisy at night, especially on… Read more
We loved the W Hotel. The room was small but clean and comfortable. The bathroom is also small and not really the most private. The lobby is really cool and all the staff were very friendly and helpful. We had to request coffee service for the room, but when we did it was there. Being right on Times Square it was noisy at night, especially on the weekend, but that is not the fault of the hotel. We walked to the theatre and took the subway easily everywhere else. Read less
Image of the Tripadvisor rating Just say no

Nov 10, 2023 Paradise52313585940

I am currently still at this hotel and honestly can say I can’t wait for this experience (if that’s what you want to call it to end!) I doubt my feedback matters or anything will be done about this (as have tried explaining this to staff who are either inexperienced or ignorant with what customer service should be) All I can say is avoid this… Read more
I am currently still at this hotel and honestly can say I can’t wait for this experience (if that’s what you want to call it to end!) I doubt my feedback matters or anything will be done about this (as have tried explaining this to staff who are either inexperienced or ignorant with what customer service should be) All I can say is avoid this hotel (If that’s what you can call it ) at all costs. What a disappointment thank goodness we don’t have to endure all day and can escape most of the day. Read less
Image of the Tripadvisor rating Stuck on the 52nd floor

Nov 1, 2023 Allan S

Last weekend I was in NY city. We were staying at the W Times Square. After lunch we returned to our room on the 52nd floor. When we tried leaving for dinner the elevators were not working and our room phone was not working. After about 45 minutes, the elevators began working again. When we inquired as to what happened we were informed that… Read more
Last weekend I was in NY city. We were staying at the W Times Square. After lunch we returned to our room on the 52nd floor. When we tried leaving for dinner the elevators were not working and our room phone was not working. After about 45 minutes, the elevators began working again. When we inquired as to what happened we were informed that there was an issue on the 46th floor, however they had no way to notify any of the guests. They did not use the fire alarm, make an announcement or use the TV. The place was crazy, management lost all control of the situation. One would have thought that after the events of 911, other NY tragedies and world events communication would have been key. Management was not very forth coming. The location is great except for the noise out side which is easily heard in your room. This was my 1st and last time at a Marriott property. Read less
Image of the Tripadvisor rating A "Just Okay" Experience in Times Square

Nov 1, 2023 992alannah Williamsport, Pennsylvania

Stayed here during a recent conference at neighboring Marriot. The hotel has a sleek interior in the lobby areas but the rooms are aggressively average and show wear and tear. Even on higher floor substantial noise from Times Square, as you would expect. Would not necessarily recommend relative to the price point.