Westin New York Grand Central

Midtown, New York

The hotel

Thanks to its amazing midtown Manhattan location, this brand spanking new Westin hotel places guests right at the action-packed heart of NYC with a full quota of modern amenities and features to ensure your stay is one to really remember.

Amenities

  • Bar
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In the heart of midtown Manhattan on 42nd Street at 3rd Avenue, just a few blocks from the Empire State Building, Bryant Park and The New York Public Library. Transfer time from John F. Kennedy International Airport: 25 minutes.

Hotel information

774 rooms and suites. All with air-conditioning, HDTV with premium channels, WiFi access*, safe, one-cup coffee maker with Starbucks® coffee, Westin Heavenly Bed®, iron and board, mini-bar*, bathrobes and hairdryer. Traditional Rooms are 310 sq ft and offer picturesque views of the city with 1 king-size bed and sofa bed or 2 queen-size beds, sleeping maximum 4 adults.

Deluxe Rooms are 330 sq ft with 1 king-size bed and sofa bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Premium King Rooms are 350 sq ft and offer views of the Chrysler Building or Empire State Building, with 1 king-size bed and sofa bed, sleeping maximum 3 adults.

THE LCL: Bar & Kitchen (open for breakfast, lunch and dinner). WestinWORKOUT® Fitness Studio. WiFi access*. Room service*. Laundry/dry-cleaning facilities*. Concierge. Complimentary WiFi in lobby and public areas. Babysitting service*. Valet parking $65 plus tax per day (payable locally; subject to change).

*Denotes local charge.

One person must be aged 21 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2052)
  • Very good (1879)
  • Average (664)
  • Poor (269)
  • Terrible (227)
Image of the Tripadvisor rating Great Stay at Westin

Jul 10, 2021 D5134BWgregoryd

The Westin New York Grand Central was the perfect spot for our trip to New York City. Conveniently located, awesome service, and great rooms. Leon greeted us during check-in and gave some great recommendations and was a lot of fun to talk to. Thanks to the entire staff for an awesome stay!
Image of the Tripadvisor rating LOVE this place - ask for Denis!!

Jun 28, 2021 ninabuckelew

I traveled with two girlfriends to NYC. We loved the location and especially Denis, the bellhop. He was so helpful with our bags and taxis. The location was amazing. It was easy to walk to different areas or transport. The housekeeping was timely and polite.
Image of the Tripadvisor rating Horrifying Stay - BEWARE!

Jun 27, 2021 TravelerLA1 New York City, New York

Just checked in for a 4 day birthday weekend. Got to the room and started unpacking. Opened the mini - fridge to an unbelievable stench. There was a sandwich and a bag of carrots that have been there for obviously weeks if not months. Tried calling down to the desk multiple times but no one answered. So I go back down to the desk and explain the… Read more
Just checked in for a 4 day birthday weekend. Got to the room and started unpacking. Opened the mini - fridge to an unbelievable stench. There was a sandwich and a bag of carrots that have been there for obviously weeks if not months. Tried calling down to the desk multiple times but no one answered. So I go back down to the desk and explain the situation. The lady immediately said she knew what the problem was. They did not renew the contract with the mini- fridge company so none of them are working. Are you kidding me? Did they even clean the room? I asked if We could change rooms and she said no,, that they could send someone to clean out the fridge. She tried calling a person in leadership but was apparently unable to reach anyone. All she said she could do is waive the resort fee. I’m just too exhausted from the trip from southern california too go somewhere else. What a failure at every level. Please beware of this property. Read less
Image of the Tripadvisor rating Great place

Jun 25, 2021 maryandj0hnc

People were awesome and renovations made it feel very special. Denis the valet was so friendly and helpful and a huge part of the reason I would go back. He went out of his way for me in a few different ways. Well done !
Image of the Tripadvisor rating Denis the front door man is the best!

Jun 24, 2021 Michael W

The Westin hotel is beautiful! The rooms are fully redone and very comfortable and attractive. However, the very best part of our stay was the front door man Denis! He was the most delightful human that we have met in a long time! Super friendly, very compassionate and had our back the whole time we were here. He is a genuinely good hearted person… Read more
The Westin hotel is beautiful! The rooms are fully redone and very comfortable and attractive. However, the very best part of our stay was the front door man Denis! He was the most delightful human that we have met in a long time! Super friendly, very compassionate and had our back the whole time we were here. He is a genuinely good hearted person that took an interest in our medical visit to New York City and made delightful jokes. He even had his mother praying for us! Totally fantastic visit. Read less