Westin New York Grand Central

Midtown, New York

The hotel

Thanks to its amazing midtown Manhattan location, this brand spanking new Westin hotel places guests right at the action-packed heart of NYC with a full quota of modern amenities and features to ensure your stay is one to really remember.

Amenities

  • Bar
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In the heart of midtown Manhattan on 42nd Street at 3rd Avenue, just a few blocks from the Empire State Building, Bryant Park and The New York Public Library. Transfer time from John F. Kennedy International Airport: 25 minutes.

Hotel information

774 rooms and suites. All with air-conditioning, HDTV with premium channels, WiFi access*, safe, one-cup coffee maker with Starbucks® coffee, Westin Heavenly Bed®, iron and board, mini-bar*, bathrobes and hairdryer. Traditional Rooms are 310 sq ft and offer picturesque views of the city with 1 king-size bed and sofa bed or 2 queen-size beds, sleeping maximum 4 adults and 1 child.

Deluxe Rooms are 330 sq ft with 1 king-size bed and sofa bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Premium King Rooms are 350 sq ft and offer views of the Chrysler Building or Empire State Building, with 1 king-size bed and sofa bed, sleeping maximum 3 adults.

THE LCL: Bar & Kitchen (open for breakfast, lunch and dinner). WestinWORKOUT® Fitness Studio. WiFi access*. Room service*. Laundry/dry-cleaning facilities*. Concierge. Complimentary WiFi in lobby and public areas. Babysitting service*. Valet parking $65 plus tax per day (payable locally; subject to change).

*Denotes local charge.

One person must be aged 21 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1948)
  • Very good (1808)
  • Average (634)
  • Poor (247)
  • Terrible (182)
Image of the Tripadvisor rating Good with some tweaks could be great

May 20, 2019 JeffHToronto Toronto, Canada

Greeting: Went in first thing in am as expected room not ready - they said they would text when ready - I said no worries - got to hit some meetings Came back 6 hours later at 3pm - no text Line up huge and the individual working the elite line was looking for keys - after waiting for about 15 min got looked after Note - no lounge or breakfast… Read more
Greeting: Went in first thing in am as expected room not ready - they said they would text when ready - I said no worries - got to hit some meetings Came back 6 hours later at 3pm - no text Line up huge and the individual working the elite line was looking for keys - after waiting for about 15 min got looked after Note - no lounge or breakfast voucher even when I asked - they looked at me weird when asked. They said destination fee covers it - wait I pay 25 to get 35?? 3/10 Room - small even for NYC standards - very clean - got a nice view. 7/10 Bar/ Restaurant - service was good - drinks are NYC expensive - be prepared - so is breakfasts. 6/10 Location - excellent - walk to it all 10/10 For location alone it is worth going back Overall 7/10 Read less
Image of the Tripadvisor rating Quick overnight stay with kids

May 20, 2019 Katie W New Orleans, Louisiana

Easy check in and check out and good for kids. The front desk welcomed our family and made not to talk with our kids. We were allowed to check in early and they upgraded our floor to the 33rd floor for a great view of the City and Crystal Building. Just 2 blocks to Grand Central and close to Bryant Park- great places for the kids to explore
Image of the Tripadvisor rating Hotel in a good location but the front desk staff is too brisk and rude

May 19, 2019 Asha68 Mumbai, India

Stayed here for a night. The hotel is very close to Times Square. Several restaurants close by. The rooms are standard and clean. However found the front desk and other lobby staff very brisk and rude. Woul assume that with so many foreigners staying they would be more patient in explaining the details or even the check in process. Would not like… Read more
Stayed here for a night. The hotel is very close to Times Square. Several restaurants close by. The rooms are standard and clean. However found the front desk and other lobby staff very brisk and rude. Woul assume that with so many foreigners staying they would be more patient in explaining the details or even the check in process. Would not like to come back again Read less
Image of the Tripadvisor rating Great Time and Service!

May 18, 2019 GTinDC Washington, DC

Wow----looking over some of the reviews, I had to check to make sure we were in the same hotel. Our room looked new, the beds were lovely and front desk folks couldn't be nicer. We were on the 36th. floor ----soooooo quiet.
Image of the Tripadvisor rating Great Location & Attentive Management

May 18, 2019 Wanderer06894860560 Indianapolis, Indiana

Ran a meeting at Westin NY GCT. Nice meeting room. Nice sleeping room. Attentive staff, especially Jose from AV and Banquet Director Peter! Great location. A few blocks from GCT and UN. Easy access from airports. Near everything. But quiet.