Westin New York Grand Central

Midtown, New York

The hotel

Thanks to its amazing midtown Manhattan location, this brand spanking new Westin hotel places guests right at the action-packed heart of NYC with a full quota of modern amenities and features to ensure your stay is one to really remember.

Amenities

  • Bar
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In the heart of midtown Manhattan on 42nd Street at 3rd Avenue, just a few blocks from the Empire State Building, Bryant Park and The New York Public Library. Transfer time from John F. Kennedy International Airport: 25 minutes.

Hotel information

774 rooms and suites. All with air-conditioning, HDTV with premium channels, WiFi access*, safe, one-cup coffee maker with Starbucks® coffee, Westin Heavenly Bed®, iron and board, mini-bar*, bathrobes and hairdryer. Traditional Rooms are 310 sq ft and offer picturesque views of the city with 1 king-size bed and sofa bed or 2 queen-size beds, sleeping maximum 4 adults.

Deluxe Rooms are 330 sq ft with 1 king-size bed and sofa bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Premium King Rooms are 350 sq ft and offer views of the Chrysler Building or Empire State Building, with 1 king-size bed and sofa bed, sleeping maximum 3 adults.

THE LCL: Bar & Kitchen (open for breakfast, lunch and dinner). WestinWORKOUT® Fitness Studio. WiFi access*. Room service*. Laundry/dry-cleaning facilities*. Concierge. Complimentary WiFi in lobby and public areas. Babysitting service*. Valet parking $65 plus tax per day (payable locally; subject to change).

*Denotes local charge.

One person must be aged 21 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2019)
  • Very good (1861)
  • Average (660)
  • Poor (262)
  • Terrible (211)
Image of the Tripadvisor rating Great location

Nov 10, 2019 Patsy T Blackpool, United Kingdom

I can see why some score 5 and some (as we have )4, not sure about the ridiculous score of 1 though. The Westin Grand Central is superbly located on 42nd Street, its extremely clean and the rooms are a lovely size and comfortable, the beds and especially the pillows are extremely cosy. The staff were lovely except for reception ,we found them a… Read more
I can see why some score 5 and some (as we have )4, not sure about the ridiculous score of 1 though. The Westin Grand Central is superbly located on 42nd Street, its extremely clean and the rooms are a lovely size and comfortable, the beds and especially the pillows are extremely cosy. The staff were lovely except for reception ,we found them a little uninterested and cold, the consiege and the staff on duty outside were extremely pleasant and helpful. We enqired about breakfast and decided to swerve that after being told that a hot breakfast would knock us back 70 dollars. ( see my post on John's coffee shop two blocks away). I would have marked it five if the reception staff had been more helpful and pleasant. I do recommend this hotel and I would love to go back. Read less
Image of the Tripadvisor rating Overbooked on NYC Marathon weekend

Nov 6, 2019 Cindy F

I booked the hotel room on August 2, 2019. My stay was for the New York City marathon. I called to confirm the week before and the day of. All was fine. Upon checking in, I was told that they were overbooked. It is now late at night and they wanted to give me another hotel across town. No where near I had planned to be for the marathon. Their… Read more
I booked the hotel room on August 2, 2019. My stay was for the New York City marathon. I called to confirm the week before and the day of. All was fine. Upon checking in, I was told that they were overbooked. It is now late at night and they wanted to give me another hotel across town. No where near I had planned to be for the marathon. Their customer service was awful. I would not recommend this hotel for any busy weekend in New York. Rooms are not guaranteed and staff is not helpful. Read less
Image of the Tripadvisor rating Terrific Spot

Nov 5, 2019 csback Marco Island, Florida

Great location. Ample-sized rooms. Restaurant and lounge serving a decent menu. Dinner was great- flat-iron steaks. Breakfast buffet was filled with many healthy and fresh choices. We will definitely return.
Image of the Tripadvisor rating Very convenient midtown hotel

Nov 4, 2019 connorsb706 Ridgewood, New Jersey, USA

convenient, great service, nice room, view of the Empire State Building, very cool. We stay multiple times in NYC including the Westin, this time. Our stay here was excellent and probably the best in terms of easy access anywhere.
Image of the Tripadvisor rating Wonderful Stay

Nov 3, 2019 SuzetteStrav Whitehall, Pennsylvania

This weekend was very busy due to NYC marathon race & boxing match at MSG. Hotel was booked but the staff did exceptional ease with expeditiously getting rooms ready & guests placed. Rooms very clean & comfortable. Fast elevators & many of them. Nice open friendly cocktail lounge. The front desk staff & lobby concierge very friendly & helpful.… Read more
This weekend was very busy due to NYC marathon race & boxing match at MSG. Hotel was booked but the staff did exceptional ease with expeditiously getting rooms ready & guests placed. Rooms very clean & comfortable. Fast elevators & many of them. Nice open friendly cocktail lounge. The front desk staff & lobby concierge very friendly & helpful. Offered free breakfast buffet before I left. Love the location. Centralized location. Will definitely stay here again Read less