Westin New York Grand Central

Midtown, New York

Virgin rating

The hotel

Thanks to its amazing midtown Manhattan location, this brand spanking new Westin hotel places guests right at the action-packed heart of NYC with a full quota of modern amenities and features to ensure your stay is one to really remember.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Valet parking
  • Close to City Centre

Where is it

In the heart of midtown Manhattan on 42nd Street at 3rd Avenue, just a few blocks from the Empire State Building, Bryant Park and The New York Public Library. Transfer time from John F. Kennedy International Airport: 25 minutes.

Hotel information

774 rooms and suites. All with air-conditioning, HDTV with premium channels, WiFi access*, safe, one-cup coffee maker with Starbucks® coffee, Westin Heavenly Bed®, iron and board, mini-bar*, bathrobes and hairdryer. Traditional Rooms are 310 sq ft and offer picturesque views of the city with 1 king-size bed and sofa bed or 2 queen-size beds, sleeping maximum 4 adults.

Deluxe Rooms are 330 sq ft with 1 king-size bed and sofa bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Premium King Rooms are 350 sq ft and offer views of the Chrysler Building or Empire State Building, with 1 king-size bed and sofa bed, sleeping maximum 3 adults.

THE LCL: Bar & Kitchen (open for breakfast, lunch and dinner). WestinWORKOUT® Fitness Studio. WiFi access*. Room service*. Laundry/dry-cleaning facilities*. Concierge. Complimentary WiFi in lobby and public areas. Babysitting service*. Valet parking $65 plus tax per day (payable locally; subject to change).

*Denotes local charge.

One person must be aged 21 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2110)
  • Very good (1893)
  • Average (669)
  • Poor (277)
  • Terrible (233)
Image of the Tripadvisor rating A disappointment

May 15, 2022 Relax12017648007 London, United Kingdom

Lovely staff at reception and concierge but the room cleaning was very poor and haphazard. There appeared no consistency. We stayed over two weeks and the dust on the bed side table at the end was just terrible. The food was poor a simple ravioli covered in a goopy sauce. Beware of the destination fee which covers an overpriced breakfast and the… Read more
Lovely staff at reception and concierge but the room cleaning was very poor and haphazard. There appeared no consistency. We stayed over two weeks and the dust on the bed side table at the end was just terrible. The food was poor a simple ravioli covered in a goopy sauce. Beware of the destination fee which covers an overpriced breakfast and the area is way too small for the size of hotel Read less
Image of the Tripadvisor rating Great location and staff

May 11, 2022 Abe T

The staff is always so helpful throughout the stay, especially Erica at the front desk and Guil from the bar staff. The rooms have great views and the gym is a great size. Most importantly, any issues are swiftly resolved by the front desk of the management team.
Image of the Tripadvisor rating Excellent hotel experience

May 11, 2022 andrewsY5607GT

Stays at the Westin Grand Central are excellent as a business traveller. The staff always go the extra mile to make me and my team feel welcome and at home. Erica and Diedre know us all by name and make our check-ins as smooth as possible and ensure this feels like our home away from home. Guil and the bar crew take great care of us, couldn't ask… Read more
Stays at the Westin Grand Central are excellent as a business traveller. The staff always go the extra mile to make me and my team feel welcome and at home. Erica and Diedre know us all by name and make our check-ins as smooth as possible and ensure this feels like our home away from home. Guil and the bar crew take great care of us, couldn't ask for anything more from a work hotel. Read less
Image of the Tripadvisor rating Great hotel

May 7, 2022 krikor A

Great location . New clean rooms with amazing staff . Guss , Pei ( another great lady with red hair ) are amazing ! Restaurant and bar hood food and great service ! Entire hotel has been upgraded since last time we stayed there 2 years ago . Gym also very well equipped and clean
Image of the Tripadvisor rating Sandra

May 7, 2022 aspasia274707 Prague, Czech Republic

We loved our stay, especially the big bedroom with even a couch in it, so no need to sit on the bed every time. Special thanks to Sandra, who was extremely helpful in explaining how the breakfast/drinks vouchers worked. Can’t wait to come back next year!