Westin New York Times Square

Midtown, New York

Hotel rating
Trip advisor rating: 4.0 Based on 3459 reviews

The hotel

The Westin New York at Times Square is an exhilarating achievement of art and architecture. Connected to the hotel is a 200,000sq ft multiplex, housing 13 cinema screens. As you would expect from one of the Big Apple's latest gems, all rooms are beautifully furnished with an excellent range of amenities. Not forgetting the luxurious Westin Heavenly bed® and heavenly it certainly is! Your only issue being that you may find it hard to leave it! Foundry Kitchen & Bar is great place to relax and sip on a cocktail, the perfect alternative to a hectic night out on the town.

Amenities

  • Spa
  • Room Service
  • Valet parking
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

On the corner of West 34th Street and 8th Avenue. Transfer time from John F. Kennedy International Airport: 55 minutes.

Hotel information

873 rooms on 45 floors with 8 lifts. All with air-conditioning, TV, complimentary WiFi, coffee maker, mini-bar*, iron and board and hairdryer. Traditional Rooms with 1 king-size bed, sleeping maximum 2 adults.


Traditional Rooms with 2 double beds, sleeping maximum 4 adults.

Deluxe Rooms are located on the 23rd floor and higher with 1 king-size bed, sleeping maximum 2 adults.

Grand Deluxe Rooms are on floors 10-16 offering city views with 1 king-size bed, sleeping maximum 2 adults.

Exclusive Virgin Holidays benefits:

  • Complimentary WiFi available in guest rooms
  • Late check-out until 1.00pm
  • $15 food and beverage credit per person per night (up to 2 people per room). This is a daily credit and cannot be accumulated
  • Two Movie theatre tickets per stay per room
  • Offer subject to availability and can be withdrawn at any time.

Foundry Kitchen & Bar (breakfast, light bites and cocktails). Fitness centre. Gift shop. Laundry service*. Room service*. Valet parking*. Complimentary WiFi.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

One person must be aged 21 years and over in each room at check-in.

*Denotes local charge.

Trip advisor rating: 4.0 Based on 3459 reviews

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1596)
  • Very good (1136)
  • Average (409)
  • Poor (190)
  • Terrible (128)
Image of the Tripadvisor rating Fantastic city break

Feb 18, 2019 jojo40_10 Carlisle, United Kingdom

Just returned from a 4 night break, hotel was excellent, staff were friendly and very helpful, check in was quick we were upgraded on check in, we booked through virgin holidays so had no service fees we also received a €15 credit each which we used a couple of times in the foundry bar which was lovely, housekeeping was excellent, coffee machine… Read more
Just returned from a 4 night break, hotel was excellent, staff were friendly and very helpful, check in was quick we were upgraded on check in, we booked through virgin holidays so had no service fees we also received a €15 credit each which we used a couple of times in the foundry bar which was lovely, housekeeping was excellent, coffee machine in room which coffee pods were replaced each day as well as water. A charge was put on credit card for any incidentals but this was explained at check in. Hotel location was excellent close to all attractions plenty of bars and eateries near by. All in all we would definitely stay again and recommend to others. Read less
Image of the Tripadvisor rating Perfect Hotel

Feb 16, 2019 Maryalice D Lavallette

Everything about this hotel was great! We asked for early check in, on a high floor, not by elevators, and a nice view, and they accommodated us for all requests. The room was beautiful, comfortable and very clean. Our experience with every staff member, from check in, to the restaurant for breakfast, valet, and luggage handlers, was positive and… Read more
Everything about this hotel was great! We asked for early check in, on a high floor, not by elevators, and a nice view, and they accommodated us for all requests. The room was beautiful, comfortable and very clean. Our experience with every staff member, from check in, to the restaurant for breakfast, valet, and luggage handlers, was positive and friendly. We will definitely stay here again! Read less
Image of the Tripadvisor rating Amazing Hotel

Feb 15, 2019 gemmah007 Wrexham, United Kingdom

The hotel is in a perfect location at Times Square and a short walking distance to the Empire State Building, The High Line, Madison Square Garden and Pier 83. The subway is just outside the hotel. The room itself was fantastic, modern and very clean.
Image of the Tripadvisor rating Won’t be going back

Feb 14, 2019 chloeleahking Eastbourne, United Kingdom

We stayed here for 4 nights. The house keeping where awful, didn’t get fresh towels or even more toilet rolls also only got one bottle of complimentary water when you’re suppose to get one every day. On our second night we was awoken by our hotel room phone ringing at 3am!!!!!! On our last night at 12am a couple used their key to get in our room,… Read more
We stayed here for 4 nights. The house keeping where awful, didn’t get fresh towels or even more toilet rolls also only got one bottle of complimentary water when you’re suppose to get one every day. On our second night we was awoken by our hotel room phone ringing at 3am!!!!!! On our last night at 12am a couple used their key to get in our room, woke us up, shouted ‘not our room’ left and slammed the door! Why did someone else have a key for our room?!?! Would not give this hotel 4* Read less
Image of the Tripadvisor rating Great location and amenities

Feb 14, 2019 mll3k Fremont, California

Walking distance to every major Broadway theater and a block from the subway. The extras were great. 1) $25 restaurant credit / day 2) daily spin workouts at Cyc Hell's Kitchen(worth $22). Probably the only time that I got real value from the '$25 destination fee.