Westin New York Times Square

Midtown, New York

The hotel

The Westin New York at Times Square is an exhilarating achievement of art and architecture. Connected to the hotel is a 200,000sq ft multiplex, housing 13 cinema screens. As you would expect from one of the Big Apple's latest gems, all rooms are beautifully furnished with an excellent range of amenities. Not forgetting the luxurious Westin Heavenly bed® and heavenly it certainly is! Your only issue being that you may find it hard to leave it! Foundry Kitchen & Bar is great place to relax and sip on a cocktail, the perfect alternative to a hectic night out on the town.

Amenities

  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Spa
  • Valet parking

Where is it

On the corner of West 34th Street and 8th Avenue. Transfer time from John F. Kennedy International Airport: 55 minutes.

Hotel information

873 rooms and suites. All with air-conditioning, TV, WiFi*, coffee maker, mini-bar*, iron and board and hairdryer. Traditional King Rooms are 310 sq ft with 1 king-size bed, sleeping maximum 2 adults.

 

Traditional Rooms are 310 sq ft with 2 double beds, sleeping maximum 4 adults.

Deluxe King Rooms are 310 sq ft and are located on higher floors with city views, with 1 king-size bed, sleeping maximum 2 adults.

Deluxe Room 2 Beds are as above, but with 2 double beds, sleeping maximum 4 adults.

Premium Deluxe Rooms are on floors 10–16 offering city views, with 1 king-size bed, sleeping maximum 2 adults.

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Foundry Kitchen (open for breakfast). Foundry Bar (open for lunch, dinner and cocktails). WestinWORKOUT® Fitness centre. Gift shop. Laundry service*. 24-hour room service*. Complimentary WiFi in lobby and public areas. Valet parking $65 for standard vehicles and $75 for oversized vehicles, plus tax per day (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

One person must be aged 21 years and over in each room at check-in.

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* Denotes local charge.

Please note:  The hotel is starting a phased renovation project. Guests will be located away from the works.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1759)
  • Very good (1241)
  • Average (465)
  • Poor (224)
  • Terrible (178)
Image of the Tripadvisor rating Thank you Helen and the Westin!

Dec 1, 2021 Lee K New York City, New York

I had a wonderful check in experience at the Westin Times Square. I hold Helen personally responsible for that. Helen brightened my day with her smile and warm personality. She is a perfect example of what a good ambassador for a company is. Thank you Helen for your hard work, positive energy and care for your customers.
Image of the Tripadvisor rating Concierge John Mauro

Nov 29, 2021 KAS4407 Nashville, Tennessee

My clients stayed for 6 nights in NOV to celebrate his 80th birthday. They could not stop talking about the Westin Times Sq conceirge John Mauro who made fantastic restaurant selections and was always there to welcome them back to the hotel after a day of sightseeing. He is top notch.
Image of the Tripadvisor rating Great Hotel!

Nov 27, 2021 disneyfan131 Orlando, Florida

The Westin New York at Times Square has a lot going for it. Decent sized rooms for NYC that are priced well and a good location that is within easy walking distance of everything in Times Square. Your view will likely be the port authority bus terminal instead of actual Times Square, but for most it’s worth the cost savings. The room… Read more
The Westin New York at Times Square has a lot going for it. Decent sized rooms for NYC that are priced well and a good location that is within easy walking distance of everything in Times Square. Your view will likely be the port authority bus terminal instead of actual Times Square, but for most it’s worth the cost savings. The room furnishings do feel outdated and a bit worn. The whole hotel could use a bit of a refresh, but everything is clean, quiet and safe and everyone working there is helpful. I would stay here again in a heartbeat. Read less
Image of the Tripadvisor rating A great hotel in the middle of Times Square

Nov 25, 2021 thegallopingglutton Cape Town Central, South Africa

I spent 5 days in New York and stayed at the Westin, The hotel was very well run and I found the room we were allocated to be more than adequate. The bed was very comfortable, the bathroom clean and well appointed. The only problem I had was that a number of the staff, specifically at reception, seemed to feel that their job was to make your life… Read more
I spent 5 days in New York and stayed at the Westin, The hotel was very well run and I found the room we were allocated to be more than adequate. The bed was very comfortable, the bathroom clean and well appointed. The only problem I had was that a number of the staff, specifically at reception, seemed to feel that their job was to make your life as difficult as possible, it is a pity and totally unnecessary. That being said, the lady who cleaned our room, room 2642 was amazing and unbelievably helpful, nothing was too difficult for her. Read less
Image of the Tripadvisor rating Not a Five Star Hotel

Nov 16, 2021 LGARZATEL1

Deplorable customer service. They treat you like they’re doing you a favor. I can’t believe this hotel is part of a Marriott Bonvoy conglomerate. I arrived at the hotel at 7pm and the room was not even ready. They pretty much told me I had to wait and no apology was given. The concierge it’s a joke, I have stayed in many Marriott Bonvoy hotels… Read more
Deplorable customer service. They treat you like they’re doing you a favor. I can’t believe this hotel is part of a Marriott Bonvoy conglomerate. I arrived at the hotel at 7pm and the room was not even ready. They pretty much told me I had to wait and no apology was given. The concierge it’s a joke, I have stayed in many Marriott Bonvoy hotels around the world and I have never been treated so poorly. Don’t stay at this hotel. Read less