YOTEL New York Times Square

Midtown, New York

Virgin rating

Premium Queen Room
Terrace
Lobby Elevators
Queen with bunkbed
Yobot
Premium Queen Room
Rooftop
Premium Queen Room
Terrace
Lobby Elevators
Queen with bunkbed
Yobot
Premium Queen Room
Rooftop

The hotel

YOTEL New York is a stylish and contemporary hotel located in the heart of Manhattan, specifically in the Hell's Kitchen neighbourhood. The hotel offers a unique and futuristic concept, inspired by luxury airline travel, with compact yet well-designed cabins that maximise space and comfort. It's known for its modern amenities, such as the YOBOT, a robotic luggage concierge that stores and retrieves guests' luggage, and the rooftop terrace that provides stunning views of the New York City skyline. YOTEL New York is a popular choice if you are looking for a trendy and efficient stay in one of the world's most vibrant and bustling cities.

Amenities

  • Bar
  • Internet Access
  • Restaurant

Where is it

YOTEL New York is located in the Hell's Kitchen neighbourhood of Manhattan. Transfer time from JFK airport is approximately 30-45 minutes depending on traffic.

Hotel information

713 rooms all come with signature SmartBed – adjustable for sleeping, working or relaxing, WiFi, Smart TV, Laptop-size safe and rain shower. 

Queen room sleeping maximum 2 adults.

The nearest metro/tube to the hotel is Times Square – 42nd Street / Port Authority Bus Terminal which is two blocks east of YOTEL New York on 42nd Street. It is a subway station complex located under Times Square and the Port Authority Bus Terminal, at the intersection of 42nd Street, Seventh and Eighth Avenues, and Broadway in Midtown Manhattan. The A,C,E lines go through there. 

There is a public garage right next to YOTEL New York. The entrance is at 475 West 41st Street (between Dyer and Tenth Avenue), and parking costs $45 for 24 hours. Note that there is a $10 supplement for SUVs (payable locally and subject to change).

The Green Room 42 is a cabaret club serving food and drinks. Green Fig (open for breakfast, lunch and dinner). Grab + Go espresso bar serving coffees and beverages to takeaway meals.

YOBOT: The robotic luggage concierge, YOBOT, adds a touch of tech-savvy luxury, offering a hassle-free luggage storage and retrieval service. Contactless check-in via self service stations. WiFi.

This hotel has a resort fee of $37.50 plus tax per room, per day (payable locally, subject to change).

Resort fee includes - Daily discount of $15 at MPG parking garage with direct hotel elevator access - Complimentary use of luggage storage via YOBOT - Complimentary 12pm late check-out - State-of-the-art gym with Peloton bike access - Hi speed WiFi in all guest rooms and common areas - Local and domestic long distance phone calls - Shipped packages to be held at the hotel free of charge - Exclusive discounts for YOTEL guests including staple attractions, Broadway shows, city and river tours, museums, and more. 

Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

* Denotes local charge

Please note: You must be 18 years old with photo identification to reserve a room. Acceptable forms of identification include a valid driver's license, passport, or government-issued valid ID. Photo identification must also match the name that is on the reservation.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (7070)
  • Very good (4935)
  • Average (1481)
  • Poor (746)
  • Terrible (770)
Image of the Tripadvisor rating Awful

Apr 25, 2024 abbyjane127

We dropped off our bags and were told we could come back at 2:00 to check in. Came back at 2 and had to sit in the lobby until 3:00 to actually check in. The kiosk did not work so we had to use the desk. The room we were placed in 2134 had a significant shower leak into the carpet, smelled of mold, and a non working thermostat. Thermostat got… Read more
We dropped off our bags and were told we could come back at 2:00 to check in. Came back at 2 and had to sit in the lobby until 3:00 to actually check in. The kiosk did not work so we had to use the desk. The room we were placed in 2134 had a significant shower leak into the carpet, smelled of mold, and a non working thermostat. Thermostat got fixed thankfully. But the shower leak and mold were still very bad. Day time staff offered a “deep clean” which did absolutely nothing. Night time staff actually got us put into a different room. (You can’t deep clean a leaking shower) The rooms were very small and there was no privacy. Bathrooms were made of glass you could see and hear everything going on in there. Not a great experience over all and will never stay at another Yotel. Read less
Image of the Tripadvisor rating Loud and Small

Apr 24, 2024 kuh3vweyr4 Atlanta, Georgia

Location was central but also very loud even for NYC. Larger cheaper rooms are available for stay longer than a week which we discovered while in the city. Room service was nice but the service fee was unnecessary as no services were actually usable or available and even luggage storage was extra. I would not recommend and look for a small… Read more
Location was central but also very loud even for NYC. Larger cheaper rooms are available for stay longer than a week which we discovered while in the city. Room service was nice but the service fee was unnecessary as no services were actually usable or available and even luggage storage was extra. I would not recommend and look for a small furnished monthly rental for about $2500 if you're staying for more than a week. Read less
Image of the Tripadvisor rating Not recommended!

Apr 23, 2024 KartTrip

Check in was easy & pleasant -and at check out you can use their cool storage robot to store your luggage until airport time. HOWEVER… the room was tiny (even though we paid extra for a Premium Queen View! (Could just about see the Hudson I suppose?!) …and it had an iron with ironing board (low priority) but no kettle or any drink facilities!!… Read more
Check in was easy & pleasant -and at check out you can use their cool storage robot to store your luggage until airport time. HOWEVER… the room was tiny (even though we paid extra for a Premium Queen View! (Could just about see the Hudson I suppose?!) …and it had an iron with ironing board (low priority) but no kettle or any drink facilities!! Reception said we could get hot water for room drinks from 4th floor restaurant- but restaurant were really annoyed by that & the few times they did oblige, charged us $1.50 per cup of hot water (plus wanted a tip!!) Had to turn tv volume up to provide toilet ‘privacy’ as only a glass screen divide!! No romance here!! Room was really hot at night (even though only April) & air con was rubbish, so we opened a window -but then busy road noise disturbed sleep! Nice friendly staff, so no reflection on them but not recommended to book. Read less
Image of the Tripadvisor rating Honest Review with pros and cons

Apr 23, 2024 qr682yst1e

The hotel is just like in the photos. No surprise there. However, remember that they make you pay for Resort Fee for every night. When you book the room, be aware that it is not included. We told the receptionist that we didn't know this and he told us that it happens a lot, that it is written in small letters during reservation and that we are… Read more
The hotel is just like in the photos. No surprise there. However, remember that they make you pay for Resort Fee for every night. When you book the room, be aware that it is not included. We told the receptionist that we didn't know this and he told us that it happens a lot, that it is written in small letters during reservation and that we are adults so we should have read everything carefully. It is like they do this so that people cannot notice. Maybe it's my bad but I have never had such experience at other hotels. It was my first experience with having to pay extra. Apart from this, the room is really small. It is hard to move around if you are two people. The toilet and shower are in the room separated by glass and the door does not fully close. So when you are in there, your partner will hear "whatever you do". You will hear people from the hall. The noise insulation is not good at all. On top of that, one morning, some staff were chatting really loudly in the hall at 7:20 that after 10 minutes we had to get up and warn them. They say they offer complimentary mini refrigerators, yet in reality it is veeery limited and not easy to come by. They are also in bad shape, so if you need it, it could be a problem. When I asked for one, one receptionist told me to check with her every day between 12:00-2:00 and wait in my room! I could get one after 4 phone calls. Overall, I will not probably not stay at another YOTEL. Read less
Image of the Tripadvisor rating DIRTY and HOT room

Apr 22, 2024 eved0921 Pemberton, New Jersey

I found YOTEL online and the couple of reviews I saw were good. I only booked for one night. When my partner and I got to YOTEL we went straight to the self check in kiosk. The kiosk was not working for us and other guests so the kind YOTEL team told us exactly hat to say to the people at the front desk to check in, seems like this happens often.… Read more
I found YOTEL online and the couple of reviews I saw were good. I only booked for one night. When my partner and I got to YOTEL we went straight to the self check in kiosk. The kiosk was not working for us and other guests so the kind YOTEL team told us exactly hat to say to the people at the front desk to check in, seems like this happens often. Once we got checked in we headed to our room. As soon as we walked into our room there was a strong odor of mildew, the sheets had an ink stain on them, there were no towels, and we noticed the room was very hot. Once we sanitized everything my partner went downstairs to let the staff know about the quality of our room. They assured us that they would change our sheets and an engineer would look into the thermostat. We left to explore for a couple of hours and when we came back to our room to rest for a little bit it was even hotter! The sheets were changed at least but it still smelled off. We checked the thermostat and it was set to AC at 68 (the lowest it can go) degrees but the room temperature was 79 degrees. We opened the window and thank god it's on the bottom so we could feel a lull breeze come through. For the price we paid and the area the hotel is in, I expected more bang for my buck. The staff were very friendly but the rooms were awful. I wish we could have enjoyed our stay but unfortunately I don't think I will be booking or referring anyone here ever. Read less