Soho Grand Hotel

Soho and Tribeca, New York

The hotel

New York City’s celebrated boutique hotel is located in Manhattan’s most iconic neighbourhood which gives visitors an authentic downtown experience and access to the world famous art galleries, boutiques, bars and restaurants. The Grand Bar & Lounge, with its welcoming sofas, is known as 'SoHo's living room'.

Amenities

  • Bar
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Restaurant

Where is it

In SoHo, on West Broadway between Grand Street and Canal Street. Near subways and in walking distance of Greenwich Village, Little Italy, Chinatown and TriBeCa. Transfer time from John F. Kennedy International Airport: 50 minutes.

Hotel information

353 rooms on 17 floors. All with Manhattan views, air-conditioning, Samsung Smart TV, gourmet mini-bar*, bathrobes, iron and board, Bigelow bath products, hairdryer and safe. Nespresso coffee machines, Martin acoustic guitar, iPad, Macbook laptop, Nintendo Switch and DVD library are all on-request additional room amenities. Soho Rooms are approx 235 sq ft with 1 king-size or queen-size bed, sleeping maximum 2 adults.

Deluxe Rooms are approx 240 sq ft and offer impressive NYC views with 1 king-size or queen-size bed, sleeping maximum 2 adults.

Studio King Rooms are more spacious at approx 300 sq ft and feature a deluxe bathroom with 1 king-size, sleeping maximum 2 adults.

Grand Bar & Lounge (serving cocktails and light gourmet meals with live DJs). Club Room (serving breakfast/lunch and dinner). Gilligan's (vibrant outdoor lounge; open May-Sep). 24-hour fitness room. Concierge. Room service*. Complimentary WiFi. Dry cleaning and laundry service*. Valet parking $65 for standard vehicles and $75 for oversized vehicles, plus tax per day (payable locally, subject to change).

*Denotes local charge.

One person must be aged 21 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1829)
  • Very good (1008)
  • Average (427)
  • Poor (186)
  • Terrible (142)
Image of the Tripadvisor rating Wedding at the Soho Grand

Sep 22, 2020 elizabethcB5993AM Norwalk, Connecticut

We recently had our wedding in NYC during the height of covid. The event was incredibly special and so much of it is thanks to the staff and accommodations at the SoHo grand. We were very fortunate to work with Kelley who connected us with Murat who simply went above and beyond for us. The hotel was spotless and they did everything to keep is… Read more
We recently had our wedding in NYC during the height of covid. The event was incredibly special and so much of it is thanks to the staff and accommodations at the SoHo grand. We were very fortunate to work with Kelley who connected us with Murat who simply went above and beyond for us. The hotel was spotless and they did everything to keep is clean and safe. We stayed in the North suite and anyone would be lucky to stay in such a 5-star room. Read less
Image of the Tripadvisor rating Billing charges

Sep 4, 2020 lmm74792 Chicago, Illinois

So, oddly enough - I chose this hotel based on a variety of factors, including price, and other reviews. I had it down to three or four, but I knocked my number one out for price (which with hidden fees - this would have been the same) and I took out another because there were repeated problems with billing. Well, that should have also been a… Read more
So, oddly enough - I chose this hotel based on a variety of factors, including price, and other reviews. I had it down to three or four, but I knocked my number one out for price (which with hidden fees - this would have been the same) and I took out another because there were repeated problems with billing. Well, that should have also been a non-issue, because after trying to resolve the minibar problem with the Soho Grand, I tell you - I passed on the $8.50 Snickers candy bar, but got charged for it - or heaven knows what, anyway. Plus, the amenity fee of around $40 per night that gets tacked on, at - wait for it - check-out. So, add $50 to your room charge in your head when you book here, per night. The room was fine. It was comfortable enough. I tried calling the front desk and the concierge desk in the morning without answer for a long time. No one was near the ground floor at check-in. The front desk staff was average and slightly confrontational, long before she got to me and my amenity fee problem, because lots of people had problems and solutions seemed difficult. I won't stay here again. I was ready to like, heck - love it, but the aftertaste of trying to sort this out - it's not good. I read another review that said that they were surprised after several nights with several rooms with $700 of amenity fees (in a pandemic, when you can't enjoy half the hotel, anyway) - I bet that was delightful and I saw I'm not the first person to get charged for the minibar without any resolution. So, instead of enjoying whatever it was that I was supposed to have enjoyed from the minibar, I'll share that you might have billing problems - you might like this hotel, but - I've stayed at quite a few hotels in New York over the past month, I've been in NY for a few months this summer for business - this is the only one getting a bad review. You can do a lot better for quite a bit less. I promise. I recommend choosing your runner-up. Read less
Image of the Tripadvisor rating Staycation in the time of COVID

Aug 30, 2020 willtravel07

My husband and I live in NYC but we were looking at trying to change up the scenery from our neighborhood and get out of our apartment (also our A/C is not working so well)for a couple of days. We choose this hotel because of the rave reviews about the dog park, and since we were also bringing our pooch along this was a huge selling point. We… Read more
My husband and I live in NYC but we were looking at trying to change up the scenery from our neighborhood and get out of our apartment (also our A/C is not working so well)for a couple of days. We choose this hotel because of the rave reviews about the dog park, and since we were also bringing our pooch along this was a huge selling point. We checked in and were immediately offered prosecco or water. To gain access to the dog park we had to sign a small form (pretty basic stuff). They even offered us a dog bed and bowls if needed. The staff was very friendly and they are taking COVID and social distancing very seriously. We had a king deluxe room and was quite spacious for an NYC hotel. I will say that the room upon entry did smell like dog slightly but it wasn't strong or long lasting. The bed was super comfy, the A/C was spectacular and quiet. The bathroom was a good size and while the water takes a bit to heat up, the shower was also very nice. The dog park was really a nice amenity and I highly recommend the hotel because if it. The hotel is in a great location, close to the subway and many restaurants. Read less
Image of the Tripadvisor rating Civil Wedding - beyond everything that we had hoped for!

Aug 26, 2020 877yeldag

Due to Covid, my fiance and I decided to do have a small intimate civil ceremony and dinner at Gilligan's - part of the Soho Grand Hotel. We were looking for a lush, tropical location that represented a Hawaiian backdrop and destination. The F&B manager, Murat Erbil was hands down amazing at coordinating and accommodating our every need. He made… Read more
Due to Covid, my fiance and I decided to do have a small intimate civil ceremony and dinner at Gilligan's - part of the Soho Grand Hotel. We were looking for a lush, tropical location that represented a Hawaiian backdrop and destination. The F&B manager, Murat Erbil was hands down amazing at coordinating and accommodating our every need. He made sure every detail was in order and was extremely attentive, before, during, and after the event. I highly recommend The Soho Grand Hotel and Gilligan's and working with Murat and his team. Murat put me at ease and the whole evening went seamlessly!! We spent the weekend at the hotel and Murat sent us a welcome champagne which was definitely appreciated! Thank you to Murat and to the Soho Grand Hotel and Gilligan's team to making our special night so memorable and perfect! Read less
Image of the Tripadvisor rating Great hotel in Soho

Aug 15, 2020 Melissa L Philadelphia, Pennsylvania

Great location in the heart of Soho . Very quiet and safe during covid times. Only 2 people in the elevator at the same time. I hardly saw anyone in the hotel. Soho diner and Gilligan’s are attached and have great food & drinks. We had a great breakfast at the Soho diner. There is lots of outdoor dining nearby and great stores. There is a little… Read more
Great location in the heart of Soho . Very quiet and safe during covid times. Only 2 people in the elevator at the same time. I hardly saw anyone in the hotel. Soho diner and Gilligan’s are attached and have great food & drinks. We had a great breakfast at the Soho diner. There is lots of outdoor dining nearby and great stores. There is a little convenience store nearby on Canal to buy water and snacks if needed. Read less