Soho Grand Hotel

Soho and Tribeca, New York

The hotel

New York City’s celebrated boutique hotel is located in Manhattan’s most iconic neighbourhood which gives visitors an authentic downtown experience and access to the world famous art galleries, boutiques, bars and restaurants. The Grand Bar & Lounge, with its welcoming sofas, is known as 'SoHo's living room'.

Amenities

  • Bar
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Restaurant

Where is it

In SoHo, on West Broadway between Grand Street and Canal Street. Near subways and in walking distance of Greenwich Village, Little Italy, Chinatown and TriBeCa. Transfer time from John F. Kennedy International Airport: 50 minutes.

Hotel information

353 rooms on 17 floors. All with Manhattan views, air-conditioning, Samsung Smart TV, gourmet mini-bar*, bathrobes, iron and board, Bigelow bath products, hairdryer and safe. Nespresso coffee machines, Martin acoustic guitar, iPad, Macbook laptop, Nintendo Switch and DVD library are all on-request additional room amenities. Soho Rooms are approximately 235 sq ft with 1 king-size or queen-size bed, sleeping maximum 2 adults.

Deluxe Rooms are approximately 240 sq ft and offer impressive NYC views with 1 king-size or queen-size bed, sleeping maximum 2 adults.

Studio King Rooms are more spacious at approximately 300 sq ft and feature a deluxe bathroom with 1 king-size, sleeping maximum 2 adults.

Grand Bar & Lounge (serving cocktails and light gourmet meals with live DJs). Club Room (serving breakfast/lunch and dinner). Gilligan's (vibrant outdoor lounge; open May-Sep). 24-hour fitness room. Concierge. Room service*. Complimentary WiFi. Laundry/dry-cleaning service*. Valet parking $65 for standard vehicles and $75 for oversized vehicles, plus tax per day (payable locally, subject to change).

*Denotes local charge.

One person must be aged 21 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1832)
  • Very good (1009)
  • Average (427)
  • Poor (186)
  • Terrible (144)
Image of the Tripadvisor rating Fabulous experience!

Jan 8, 2021 lindseyo232 Dallas, Texas

I came on a solo trip and was immediately greeted by a very friendly doorman that gave me instructions on how to safely check in with covid rules being enforced. Naomi at the front desk was the absolute best! She was lovely and even sent me a belated birthday present!! I will for sure be back based on the staff alone. Great Job SoHo Grand!!!
Image of the Tripadvisor rating Scamming awayyy

Dec 17, 2020 407vwjl

I stay here a lot and editing my stay I’d maybe open a bottle of water that is $10 on their price list and in the following weeks I’ll be getting charges of $78, $63, $50 on my card for no reason. Their “system” has been down for months (but people can successfully book the place??) so they can’t take charges off or even explain them. Complete… Read more
I stay here a lot and editing my stay I’d maybe open a bottle of water that is $10 on their price list and in the following weeks I’ll be getting charges of $78, $63, $50 on my card for no reason. Their “system” has been down for months (but people can successfully book the place??) so they can’t take charges off or even explain them. Complete and total fraud. It used to be a lovely place and it’s sad to see them turn like this. Phones down, can’t reach anyone or order in, 24/7 in room service isn’t 24/7 depending on ?? When you go downstairs to the diner to order - they tell you to call to order (lol really) staff is unhelpful, no one knows anything or no one can do anything. I strongly advise to book your stay elsewhere. Many many businesses are struggling right now but I haven’t had one try to scam me like this. Read less
Image of the Tripadvisor rating Poor bar service

Dec 3, 2020 ghenderson280

The hotel bar, Gilligans, incorrectly charged my credit card for a ~$700 tab in addition to my bill. After tracking them down, it was clear they double billed the ~$700 to me and the actual party. Refund still hasn't gone thought yet and it has been almost two weeks. Would avoid given the exceptionally poor service.
Image of the Tripadvisor rating Fabulous room and staff

Nov 25, 2020 E5765OLmelissak

We booked the Loft North for a small wedding celebration and I can't imagine a more perfect place. The room/views were incredible and the entire Soho Grand team went above and beyond to make sure everything went smoothly. I was in constant contact with Sami R. and Murat who worked with me through many changes and were an absolute pleasure to work… Read more
We booked the Loft North for a small wedding celebration and I can't imagine a more perfect place. The room/views were incredible and the entire Soho Grand team went above and beyond to make sure everything went smoothly. I was in constant contact with Sami R. and Murat who worked with me through many changes and were an absolute pleasure to work with. Also want to highlight Chris D, our dedicated server, for the excellent service. Wonderful experience all around, and I would like to recognize and thank the entire Soho Grand Team for making our special day so memorable. Also, we LOVE the hotel's dog-friendly policy - it's refreshing to stay at a hotel that welcomes dogs of all sizes. Read less
Image of the Tripadvisor rating Home Sweet Home... Away From Home

Oct 13, 2020 richardbny

For the sake of full disclosure (LOL) I'm a regular at The SoHo Grand. That being said, I hadn't stayed there since late February 2020 and it was great to be back. The greeting I received from the front desk as well as every employee whether they knew me or not was friendly and welcoming. My room felt like it was MY room and it was perfect. I ate… Read more
For the sake of full disclosure (LOL) I'm a regular at The SoHo Grand. That being said, I hadn't stayed there since late February 2020 and it was great to be back. The greeting I received from the front desk as well as every employee whether they knew me or not was friendly and welcoming. My room felt like it was MY room and it was perfect. I ate several meals at the SoHo Diner (part of the hotel) and my breakfasts and lunches were terrific. So was the service. Whether upstairs in my room, dining downstairs or in any of the common areas I felt safe and secure as all COVID protocols were followed to the letter. This trip was a combination business and pleasure and I look forward to returning later this month for another few days. I'll close with a BIG thank you SoHo Grand for another great stay. Read less