Hyatt Grand Central New York

Union Square, New York

Virgin rating

2 Bedroom Suite with City View
Deluxe King Room
Corner Suite
City View King Room
The Market
2 Bedroom Suite with City View
Deluxe King Room
Corner Suite
City View King Room
The Market

The hotel

The Hyatt Grand Central New York is located in the heart of Manhattan and its excellent location means this grand hotel is near to must-see attractions like the Empire State Building, Times Square and Central Park. Enjoy stunning views of the city from your room, with views of the Chrysler Building or Grand Central Terminal available from the Park Avenue Presidential Suite. Dine in at the New York Central restaurant and taste Western European inspired cuisine or grab a bite from the Market for an exciting day out in New York City.

Amenities

  • Fitness Centre/Gym
  • Internet Access
  • Safety Deposit Box
  • Close to City Centre

Where is it

On 42nd Street at Park Avenue in Midtown Manhattan, connected to Grand Central Terminal and across the street from the Chrysler Building. 1-block walk to subway.

Hotel information

1,298 rooms and suites. All with Hyatt Grand Bed™, air-conditioning, TV, safety deposit box and iron and board and Balmain® Spa amenities in bath. Standard Rooms have 1 king-size bed or 1 queen-size bed or 2 double beds, sleeping max 2 adults.

Deluxe Rooms have 1 king-size bed or 2 double beds, sleeping maximum 2 adults or 4 adults.

City View Rooms have 1 king-size bed or 2 double beds, sleeping maximum 2 adults or 4 adults.

Accessible Rooms have accessible bath tub, roll in shower and accessible features, with 1 king-size bed or 1 queen bed, sleeping maximum 2 adults.

Corner Suites have 1 king-size bed, sleeping maximum 2 adults.

Junior Suites have a parlor area and 1 king-size bed, sleeping maximum 2 adults.

1 Bedroom Suites have 1 king-size bed and queen sofa bed, sleeping maximum 3 adults.

City View Suites have 1 and 2 bedrooms with a living room, dining area and city views. 1 Bedroom Suites have 1 king size bed, sleeping maximum 2 adults. 2 Bedroom Suites have 1 king-size bed and 1 king-size bed or 1 queen bed, sleeping maximum 4 adults.

Premier Suites With City Views have a seating area and dining room. With 1 king-size bed, sleeping maximum 2 adults.

Park Avenue Presidential Suites have views of Grand Central Terminal or the Chrysler Building and two bathrooms. With 1 king-size bed, sleeping maximum 2 adults.

Market (24-hour Grab 'n' Go cafe). Grand Central Terminal offers a wide range of delicious dining choices for all.

24-hour fitness centre. In-room spa services*.

Complimentary WiFi. Concierge service. 

Resort Charge: $40​ Plus applicable taxes, per room, per night​ (payable locally, subject to change).

Resort fee includes: - Macy’s VIP passport which includes 15% discount on regular and sale merchandise, - 20% off on-site food and beverage & complimentary fine jewelry & MyStylist personal shopper - Exclusive perks at Grand Central Terminal shops -  Free hi-speed Wi-Fi  - 10% off the Sightseeing Flex 3 Attraction Package - 25% off One World Observatory Tickets - $15 Daily Market Beverage Credit - Free local Long Distance and international calls - 10% off City Sightseeing Bus Tours and Packages - 20% off Grand Central Terminal Tour - 20% off New York Botanic Garden Tickets

One person must be aged 18 years and over in each room.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4080)
  • Very good (4135)
  • Average (2763)
  • Poor (1547)
  • Terrible (1435)
Image of the Tripadvisor rating Ideal location, large bedrooms

Jul 27, 2024 philpowellmatrix Cheshire, United Kingdom

This hotel is a gem in my favourite city. I've stayed here once for leisure and that prompted me to book again for business. Location is perfect for getting around town, literally next door to Grand Central itself. Staff are attentive and keen to help. The big win is the size of their rooms. It's difficult to get a hotel with a decent sized… Read more
This hotel is a gem in my favourite city. I've stayed here once for leisure and that prompted me to book again for business. Location is perfect for getting around town, literally next door to Grand Central itself. Staff are attentive and keen to help. The big win is the size of their rooms. It's difficult to get a hotel with a decent sized bedroom but the Hyatt delivers this. Typically the rooms are double the size of others in this price bracket. I'll happily stay there again next time. Read less
Image of the Tripadvisor rating NYC location needs more staff

Jul 26, 2024 Alla B

Great location, for which the hotel decides to charge a surprise "location fee." Hotel is understaffed for the amount of guests they receive. Long line to check-in, no hotel employees in sight. Check-in people don't know about parking, which is run by a different company. Parking is also a separate fee of $100/day, which is normal for NY, but when… Read more
Great location, for which the hotel decides to charge a surprise "location fee." Hotel is understaffed for the amount of guests they receive. Long line to check-in, no hotel employees in sight. Check-in people don't know about parking, which is run by a different company. Parking is also a separate fee of $100/day, which is normal for NY, but when you put all the extra charges together, the bill is not what you planned for. Read less
Image of the Tripadvisor rating Great hotel

Jul 26, 2024 NCW1973 Ramsgate, United Kingdom

We stayed for 5 days and thoroughly enjoyed it. The room was clean, very spacious and the bed was so comfy. Very grateful for the air conditioning. All staff were helpful and the location is great. There is a destination fee of $46 per night and a deposit is required of $100 per night, both of which we were already aware of. You get $15 to use… Read more
We stayed for 5 days and thoroughly enjoyed it. The room was clean, very spacious and the bed was so comfy. Very grateful for the air conditioning. All staff were helpful and the location is great. There is a destination fee of $46 per night and a deposit is required of $100 per night, both of which we were already aware of. You get $15 to use in the market place each day. We paid the destination fee in cash and put the deposit on our credit card. This showed as pending for the duration of our stay and was removed within one day of returning home. Couldn’t fault the hotel and would definitely return. Read less
Image of the Tripadvisor rating Don't stay here

Jul 26, 2024 trevorjordanflick

Horrible experience with this hotel. No working AC. Elevators went down. Extremely crowded. Not worth the money.
Image of the Tripadvisor rating A decent option for touristing

Jul 26, 2024 MelanieHamblin48

I’ll start by saying I’m a tough critic. We stayed here for family vacay this summer. Myself, husband and son (12). Traveling for me is a pain because I am so particular. I don’t care what we do on vacation. We do what makes the rest of the family happy. My main happiness centers on the hotel accommodations. I want painless check in, check… Read more
I’ll start by saying I’m a tough critic. We stayed here for family vacay this summer. Myself, husband and son (12). Traveling for me is a pain because I am so particular. I don’t care what we do on vacation. We do what makes the rest of the family happy. My main happiness centers on the hotel accommodations. I want painless check in, check out, ready and free access to my vehicle, free and ready access to coffee in the lobby, a quiet and cool room with lots of space for each of us to be comfortable and a bathroom with a decent vanity for getting prettier up to hit the town. But despite my wish list, it seems to be way too much to ask of the hotel industry. Obviously meeting the expectations of most travelers is a much lower bar and why I will continue to hate traveling. That being said, the room we got was acceptable. I had to spring for the 600 sq ft suite in order to meet the room needs of space, bathroom vanity space, and it has two bathrooms one for me and one for husband and son. The room was nicely fashioned, good low lighting, wood flooring. Very nice. AC could have been a little better. Room was warmer and more humid than it should have been. I give it three stars vs five for having to get a suite vs regular room to meet space and vanity needs, and for not meeting any of the rest of my wish list and what should be offered at every hotel. But since this hotel’s offerings are on par with industry, I can’t downgrade too much for lack. I’d give them five stars if they offered coffee bar in the lobby, decent and more bedding, better parking options, seamless check in. Read less