Hyatt Grand Central New York

Union Square, New York

Virgin rating

The hotel

The Hyatt Grand Central New York is located in the heart of Manhattan and its excellent location means this grand hotel is near to must-see attractions like the Empire State Building, Times Square and Central Park. Enjoy stunning views of the city from your room, with views of the Chrysler Building or Grand Central Terminal available from the Park Avenue Presidential Suite. Dine in at the New York Central restaurant and taste Western European inspired cuisine or grab a bite from the Market for an exciting day out in New York City.

Amenities

  • Fitness Centre/Gym
  • Internet Access
  • Safety Deposit Box
  • Close to City Centre

Where is it

On 42nd Street at Park Avenue in Midtown Manhattan, connected to Grand Central Terminal and across the street from the Chrysler Building. 1-block walk to subway.

Hotel information

1,298 rooms and suites. All with Hyatt Grand Bed™, air-conditioning, TV, safety deposit box and iron and board and Balmain® Spa amenities in bath. Standard Rooms have 1 king-size bed or 1 queen-size bed or 2 double beds, sleeping max 2 adults.

Deluxe Rooms have 1 king-size bed or 2 double beds, sleeping maximum 2 adults or 4 adults.

City View Rooms have 1 king-size bed or 2 double beds, sleeping maximum 2 adults or 4 adults.

Accessible Rooms have accessible bath tub, roll in shower and accessible features, with 1 king-size bed or 1 queen bed, sleeping maximum 2 adults.

Corner Suites have 1 king-size bed, sleeping maximum 2 adults.

Junior Suites have a parlor area and 1 king-size bed, sleeping maximum 2 adults.

1 Bedroom Suites have 1 king-size bed and queen sofa bed, sleeping maximum 3 adults.

City View Suites have 1 and 2 bedrooms with a living room, dining area and city views. 1 Bedroom Suites have 1 king size bed, sleeping maximum 2 adults. 2 Bedroom Suites have 1 king-size bed and 1 king-size bed or 1 queen bed, sleeping maximum 4 adults.

Premier Suites With City Views have a seating area and dining room. With 1 king-size bed, sleeping maximum 2 adults.

Park Avenue Presidential Suites have views of Grand Central Terminal or the Chrysler Building and two bathrooms. With 1 king-size bed, sleeping maximum 2 adults.

Market (24-hour Grab 'n' Go cafe). Grand Central Terminal offers a wide range of delicious dining choices for all.

24-hour fitness centre. In-room spa services*.

Complimentary WiFi. Concierge service. 

Resort Charge: $40​ Plus applicable taxes, per room, per night​ (payable locally, subject to change).

Resort fee includes: - Macy’s VIP passport which includes 15% discount on regular and sale merchandise, - 20% off on-site food and beverage & complimentary fine jewelry & MyStylist personal shopper - Exclusive perks at Grand Central Terminal shops -  Free hi-speed Wi-Fi  - 10% off the Sightseeing Flex 3 Attraction Package - 25% off One World Observatory Tickets - $15 Daily Market Beverage Credit - Free local Long Distance and international calls - 10% off City Sightseeing Bus Tours and Packages - 20% off Grand Central Terminal Tour - 20% off New York Botanic Garden Tickets

One person must be aged 18 years and over in each room.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3886)
  • Very good (4013)
  • Average (2645)
  • Poor (1471)
  • Terrible (1346)
Image of the Tripadvisor rating We love this place

Dec 9, 2023 Leon A Boston, Massachusetts

It is our favorite place in New York City close to Times Square and Broadway. From hotel we can reach easily all exciting attractions and shopping, Hotel offers great hospitality and services and Is reasonable priced for the City. We will stay here again in December.
Image of the Tripadvisor rating Location an advantage but for the price they charge, basic room services missing

Dec 9, 2023 apoorva s Bengaluru, India

For a business travel, breakfast was not complimentary, coffee machine and three coffee packets came after I called to request for it, dental kit again took forever to come and the best part - No water bottles in the room , not even a glass if they wanted us to use tap water. There was nothing in the room except a large bed and decent size… Read more
For a business travel, breakfast was not complimentary, coffee machine and three coffee packets came after I called to request for it, dental kit again took forever to come and the best part - No water bottles in the room , not even a glass if they wanted us to use tap water. There was nothing in the room except a large bed and decent size bathroom. The shampoo and conditioner were low class. You can see cost cutting in every corner. Didnt expect this from a brand like Hyatt that too in NYC. Read less
Image of the Tripadvisor rating Very nice & clean

Dec 7, 2023 Tankerwife278

We enjoyed our stay there. The hotel was beautifully decorated. We walked everywhere around and felt safe. We caught the subway downstairs to Times Square. Never once outside the hotel did we feel unsafe.
Image of the Tripadvisor rating I recommend this hotel

Dec 7, 2023 lindahiggs2023 North Bay, Canada

Beautiful hotel. Close to many attractions. Great shopping area. I Would stay here again. The hotel is right next to the beautiful Grand Central Station. There is shopping and markets in the Station. We picked up snacks and fruit. Many restaurants nearby. Lovely city.
Image of the Tripadvisor rating Great hotel with very nice staff

Dec 7, 2023 ATidwell2023

The Hyatt is a great hotel with very nice staff. However, I feel like the food could've been better for the prices were charged. But overall, we enjoyed our stay. We will definitely be staying here again in the near future. :)