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Open spaces and open thinking is the vibe at Aloft Dallas Downtown, a vibrant hotel right in the heart of the city. The loft-inspired rooms offer plenty of space to catch up on work or relax after a busy day in ‘The Big D’. Expansive windows overlook the Dallas cityscape, and why not upgrade to a Savvy Suite for that extra bit of room. You’re just steps away from Reunion Tower and the convention centre, and when you return to the hotel W XYZ bar offers a wide array of beverages, whatever strikes your fancy.
Amenities
Bar
Fitness Centre/Gym
Internet Access
Laundry Service
Restaurant
Swimming Pool
Where is it
Located in downtown Dallas, steps from City Hall. Transfer time from Dallas/Fort Worth International Airport: 25 mins.
Hotel information
131 rooms and 62 suites across 9 floors, all with complimentary WiFi, coffee/tea-making facilities, air-conditioning, mini-fridge, iron and ironing board, hair dryer, and cable TV.
Standard Aloft Guest Rooms with 1 king-size or 2 queen-size beds, sleeping maximum 4 adults.
Aloft Suite with 1 king-size bed, sleeping maximum 2 adults.
Savvy Suite with extra seating space, 1 king-size or 2 queen-size beds as well as a sofa bed, sleeping maximum 4 adults.
Re:fuel by Aloft (gourmet pantry with grab-and-go items). WXYZ Bar (cocktails and light bar fare). Convenience store and local restaurant delivery also available.
Outdoor heated pool. Re:charge gym with complimentary fitness classes.
Complimentary WiFi. Laundry service*. Concierge. Self-parking $16 per day (payable locally, fee subject to change).
*Denotes local charge.
Based on 675 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (254)
Very good (220)
Average (104)
Poor (51)
Terrible (46)
Affordable in a good location
Jan 1, 2022Megan H
We had 1 night to spend in Dallas, and we chose this hotel for a couple reasons: 1. it was in the location we wanted in order to see the nearby tourist attractions. 2. Not only was it cheaper than most of the surrounding hotels, but the package we got included free parking and free breakfast. We found the room clean, the shower hot, and the staff…
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We had 1 night to spend in Dallas, and we chose this hotel for a couple reasons: 1. it was in the location we wanted in order to see the nearby tourist attractions. 2. Not only was it cheaper than most of the surrounding hotels, but the package we got included free parking and free breakfast. We found the room clean, the shower hot, and the staff friendly. For our free breakfast we were given a $25 credit to order what we wanted, which was plenty for both of us to eat a large breakfast.
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Great Custoner Service!
Nov 23, 2021Denise TSan Francisco, California
Right from the beginning the customer service was on point Kiki checked us in quickly and efficiently! We were upgraded to the Sassy King Suite it felt like we were sleeping in an actual loft!
Nick continued the great customer service experience for the rest of our stay always eager to help with a smile and friendly demeanor ! Thank you Kiki…
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Right from the beginning the customer service was on point Kiki checked us in quickly and efficiently! We were upgraded to the Sassy King Suite it felt like we were sleeping in an actual loft!
Nick continued the great customer service experience for the rest of our stay always eager to help with a smile and friendly demeanor ! Thank you Kiki and Nick for making our stay a great one!
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Underwhelming
Aug 18, 2021Brianm99Davidson, North Carolina
This Aloft is a converted older building so it is set-up differently than your stand alone Alofts. It is an interesting space for sure. I was supposedly upgraded to a Soiree Suite. When I entered it looked like a normal room. No second room. Just a bed and a couple chairs in one small space. Not sure why they call it a suite. There are huge…
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This Aloft is a converted older building so it is set-up differently than your stand alone Alofts. It is an interesting space for sure. I was supposedly upgraded to a Soiree Suite. When I entered it looked like a normal room. No second room. Just a bed and a couple chairs in one small space. Not sure why they call it a suite. There are huge industrial windows which are cool except my curtains were broke and that would have let a whole lot of light in at night. I had to get engineering up to fix. The toilet also did not work and I found out the hard way before I went to bed. They XYZ bar was decent and the bar tender was very nice. It has a small fitness room and a small pool. The location is OK and is a short walk from the ATT center ( or something like that) which is a cool area. Service was good for the most part. My biggest issue was the room.
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Best experience from a negative situation
Jun 24, 2021Rebecca_Cleavenger
We got stuck in Dallas when our Las Vegas trip got canceled. We had the most amazing customer service. The front desk Took extra good care of us with even Candace going out of her way. The bartender Deidre was sure To make a positive out of a negative. Everyone here as well as the facilities was top notch. I can’t say enough amazing things.
Go somewhere else!!
Jun 23, 2021shakespearenutStockton, California
First of all, this is a nice place. It’s very cute - an urban chic, revitalized downtown industrial building; nevertheless We would never stay here again. Finding ourselves in Dallas during Southwest airlines‘ shutdown in June, we spent our first night in an absolute dive solely because it was close to the airport. After a miserable night there,…
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First of all, this is a nice place. It’s very cute - an urban chic, revitalized downtown industrial building; nevertheless We would never stay here again. Finding ourselves in Dallas during Southwest airlines‘ shutdown in June, we spent our first night in an absolute dive solely because it was close to the airport. After a miserable night there, we promised ourselves that our second night would be at a more comfortable hotel. After checking reviews, we decided that Aloft would be the perfect place. Upon check-in, however, we were sent to a room that had not yet been cleaned. Returning back to the front desk, we reported this to the concierge expecting that he would send us to a different room. Surprisingly, he told us we would have to wait for that room to be cleaned. While we were unhappy about that answer, we sat down in the lobby and waited; an hour later, we were still waiting. When we returned to the concierge desk to inquire about their progress, we expected, at the veery least, an apology for our wasted time; we received none. Instead we were given an excuse and told that we would have to continue waiting! It was only after an hour and 45 minutes that we were finally allowed to drop our things in our room. Again it was a nice room; we had a comfortable night and greatly appreciated the amenities. The next morning when it was time to check out, we returnEd to the concierge’s counter, took care of the paperwork, and headed back to the airport. Three days later, though, we discovered that we had been charged twice for the room! Charged twice for a room that we had waited on for nearly 2 hours!! We had pre-paid for this room through Expedia before we ever checked in, and without realizing this, our son who handled the checkout procedures was asked to pay again, a request to which he acquiesced. Back at home, upon realizing this mistake, he contacted the hotel to clear up the error, and, once again there wasn’t even an apology! It’s difficult to think of this property as being owned by Marriott as customer service is just not up to Marriott reputation. I would not recommend anyone stay here.
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Rest assured; we will notify you as soon as we know if your holiday has been affected by email.
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Affordable in a good location
