Fairmont Dallas

Dallas, Texas

The hotel

A jewel in the downtown Arts District, Fairmont Dallas takes centre stage among cultural gems like The Dallas Museum of Art, symphony hall, and AT&T Performing Arts Center. Mixing the classic glamour you’d expect from a Fairmont, with that ‘larger-than-life’ Texas spirit, you'll find a Junior Olympic-size pool (with poolside dining in summer months), a lobby-level Starbucks, and the farm-fresh menu of Pyramid Restaurant, where the honey is even fresher — coming straight from the beehives in the hotel’s rooftop veg garden.

Amenities

  • Bar
  • Swimming Pool
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In the heart of the downtown Dallas Arts District, surrounded by restaurants, shopping, arts and entertainment. The Sixth Floor Museum at Dealey Plaza, all about JFK, is also just a block away. Transfer time from Dallas Fort Worth International Airport: 25 minutes.

Hotel information

545 rooms and suites. All have large windows with views of the city, HDTV with pay movies and video games, iHome docking station, refreshment centre (with healthy snacks)*, WiFi*, Keurig coffeemaker, hairdryer, iron and ironing board, and safe. Fairmont Rooms have either 1 king-size bed, 1 queen-size bed or 2 double beds, sleeping maximum 2 adults. 

Pyramid Restaurant (open for daily breakfast, brunch Sat–Sun, lunch Mon-Fri, and dinner Tue–Sat). Pool snack bar. Starbucks café. Pyramid Bar. Outdoor rooftop pool (heated seasonally). 24-hour fitness room. Massage service (on request)*. Complimentary WiFi in Starbucks café and Pyramid restaurant/bar. Laundry service*. 24-hour concierge. Valet parking $32 per day (payable locally, subject to availability).

*Denotes local charge. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1459)
  • Very good (767)
  • Average (286)
  • Poor (128)
  • Terrible (87)
Image of the Tripadvisor rating I enjoyed my stay

Nov 20, 2019 Karen H

The staff really cared and tried very hard to meet our needs and desires. The room was clean and comfortable and they brought us a small refrigerator to use at no extra charge. Food was great, temp was comfortable.
Image of the Tripadvisor rating Where's the Hotel Dinner Food??

Nov 15, 2019 cbth0mas

Make dinner plans well in advance out side the Hotel if there is a noticeable large event happening. We were told that there were very limited outside food services that could actually deliver food to this Hotel, even though the kitchen would shut down unexpectedly early evening. This left us in a dilemma, scrambling for an evening meal just to… Read more
Make dinner plans well in advance out side the Hotel if there is a noticeable large event happening. We were told that there were very limited outside food services that could actually deliver food to this Hotel, even though the kitchen would shut down unexpectedly early evening. This left us in a dilemma, scrambling for an evening meal just to make it back to the Hotel for our 7 o'clock course events. Read less
Image of the Tripadvisor rating Worst hotel experience of my life.

Nov 15, 2019 clwentzel

Worst hotel experience of my life. Overpriced, run down, horribly unprepared kitchen staff for volume. No fridge, microwave. I have celiac disease and was unable to eat safely my entire stay. There was a waiting list to get a fridge in the room, which I finally got my last day. I've stayed at much, much cheaper hotels and been much cleaner with… Read more
Worst hotel experience of my life. Overpriced, run down, horribly unprepared kitchen staff for volume. No fridge, microwave. I have celiac disease and was unable to eat safely my entire stay. There was a waiting list to get a fridge in the room, which I finally got my last day. I've stayed at much, much cheaper hotels and been much cleaner with more amenities. Read less
Image of the Tripadvisor rating Beautiful facility, Slow Service

Nov 15, 2019 CoachJanine

The accommodations we wonderful but this hotel was not prepared to handle our large event. Service for breakfast lunch and dinner was SLOW. The staff in the lounge was overwhelmed and a few bartenders were downright rude. The servers on the floor were sweet but they had trouble keeping up with the large crowd.
Image of the Tripadvisor rating Here for a wedding weekend.......felt a little trapped.

Nov 10, 2019 BSWTRAVELS10 Nashville, Tennessee

The Hotel “used to be grand”, it is dated and past its time. I guess if it were in New York that would be acceptable. The Pyramid Bar was so crowded it was impossible to be served. On one occasion when I was actually able to order a drink it arrived about 20 minutes later. The next day I checked my bill and I was charged 10.00 for a large party… Read more
The Hotel “used to be grand”, it is dated and past its time. I guess if it were in New York that would be acceptable. The Pyramid Bar was so crowded it was impossible to be served. On one occasion when I was actually able to order a drink it arrived about 20 minutes later. The next day I checked my bill and I was charged 10.00 for a large party charge......Laughable.........yes! I disputed the bill and also the fact that I noticed that my bill also included items from the snack tray that I did not take. I disputed that and the manager was almost argumentative. I told him, that I did take the 9.00 bottle of water but that the other 2 items were missing when we entered the room. The water pressure is horrible. It was a dribble of a shower....The valve had to be replaced while we were there for the tub/shower because the water on the second night would not turn off. All in all, we had a great time with our friends. The room was large and spacious. I think the errors that I listed above were oversights of the housekeeping, and a slightly rude manager. The best thing about the room was that it had a closet and the room was spacious. Read less