Fairmont Dallas

Dallas, Texas

The hotel

A jewel in the downtown Arts District, Fairmont Dallas takes centre stage among cultural gems like The Dallas Museum of Art, symphony hall, and AT&T Performing Arts Center. Mixing the classic glamour you’d expect from a Fairmont, with that ‘larger-than-life’ Texas spirit, you'll find a Junior Olympic-size pool (with poolside dining in summer months), a lobby-level Starbucks, and the farm-fresh menu of Pyramid Restaurant, where the honey is even fresher — coming straight from the beehives in the hotel’s rooftop veg garden.

Amenities

  • Bar
  • Swimming Pool
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In the heart of the downtown Dallas Arts District, surrounded by restaurants, shopping, arts and entertainment. The Sixth Floor Museum at Dealey Plaza, all about JFK, is also just a block away. Transfer time from Dallas Fort Worth International Airport: 25 minutes.

Hotel information

545 rooms and suites. All have large windows with views of the city, HDTV with pay movies and video games, iHome docking station, refreshment centre (with healthy snacks)*, WiFi*, Keurig coffeemaker, hairdryer, iron and ironing board, and safe. Fairmont Rooms have either 1 king-size bed, 1 queen-size bed or 2 double beds, sleeping maximum 2 adults. 

Pyramid Restaurant (open for daily breakfast, brunch Sat–Sun, lunch Mon-Fri, and dinner Tue–Sat). Pool snack bar. Starbucks café. Pyramid Bar. Outdoor rooftop pool (heated seasonally). 24-hour fitness room. Massage service (on request)*. Complimentary WiFi in Starbucks café and Pyramid restaurant/bar. Laundry service*. 24-hour concierge. Valet parking $32 per day (payable locally, subject to availability).

*Denotes local charge. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1499)
  • Very good (783)
  • Average (297)
  • Poor (136)
  • Terrible (97)
Image of the Tripadvisor rating Jack G

Jul 20, 2021 JackReep

Antonio and Raf really took care of me during my stay. With such a crazy schedule for the weekend, they kept my car up front and ready to ride. Would recommend this staff for anyone or would use at a private event. Hands down top 10 valet staff in the state.
Image of the Tripadvisor rating Sad to see this gem circling the drain, I hope they recover

Jul 18, 2021 SeaDBoat Dallas, Texas

I booked 2 nights downtown for a pleasure trip to Dallas. I got an amazing rate for the brand. The staff were polite but the overall vibe during the stay is they're beat down with complaints they have no control to fix and very short staffed. The Pyramid restaurant is closed except for breakfast. I was looking forward to dining there, but the… Read more
I booked 2 nights downtown for a pleasure trip to Dallas. I got an amazing rate for the brand. The staff were polite but the overall vibe during the stay is they're beat down with complaints they have no control to fix and very short staffed. The Pyramid restaurant is closed except for breakfast. I was looking forward to dining there, but the only food you can get is the very limited bar menu. I was told no room service was available, but didn't try either. I was told on check in that there was no daily housekeeping, but if I needed anything I could call. My room had a queen bed, desk, dresser with minibar and a coffee machine. The problem in a post-pandemic world is that all the drinkware was glass / ceramic and I have no idea how it was cleaned before I got there. Was it sterilized or was it wiped with a cleaning rag? I'd rather have had paper cups. The bed was comfortable, but not heavenly. The 4 pillows on the bed were flat as pancakes. I couldn't find a single USB port to charge my phone, but luckily I brought my own. The toilet didn't flush properly unless you held the handle down for 10+ seconds. The view was spectacular from my room. The aircon lied to my face. It said it was 60 degrees, but it was more like 78. I woke up sweating. The Fairmont has always been a world-class hotel brand and hopefully this location will recover when things get back to normal. For the rate I paid, it was ok, but definately not what I was expecting. Read less
Image of the Tripadvisor rating Great service!!!

Jul 18, 2021 Flyer00439554171 Dallas, Texas

The valet and concierge teams were quick, professional and personable. During our several day stay Guadalupe in house keeping made sure any of our needs were me. She’s friendly and focused on customer service. Appreciated her taking care of us and always having a smile.
Image of the Tripadvisor rating Amazing service!

Jul 11, 2021 217janaea

This valet service was incredible! Wayne went out of his way to make our experience amazing. He was so kind and even gave us suggestions of where to take our two year old in the area. Thankful for everyone’s kind and quick service.
Image of the Tripadvisor rating The valet staff was amazing!

Jul 10, 2021 mariaalara Houston, Texas

Antonio with parking services helped us from the time we checked in all the way to when we checked out. Super helpful & very polite. The best customer service we’ve ever had! We had a very short visit but had the best experience at the fairmont.