Fairmont Dallas

Dallas, Texas

The hotel

A jewel in the downtown Arts District, Fairmont Dallas takes centre stage among cultural gems like The Dallas Museum of Art, symphony hall, and AT&T Performing Arts Center. Mixing the classic glamour you’d expect from a Fairmont, with that ‘larger-than-life’ Texas spirit, you'll find a Junior Olympic-size pool (with poolside dining in summer months), a lobby-level Starbucks, and the farm-fresh menu of Pyramid Restaurant, where the honey is even fresher — coming straight from the beehives in the hotel’s rooftop veg garden.

Amenities

  • Bar
  • Swimming Pool
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In the heart of the downtown Dallas Arts District, surrounded by restaurants, shopping, arts and entertainment. The Sixth Floor Museum at Dealey Plaza, all about JFK, is also just a block away. Transfer time from Dallas Fort Worth International Airport: 25 minutes.

Hotel information

545 rooms and suites. All have large windows with views of the city, HDTV with pay movies and video games, iHome docking station, refreshment centre (with healthy snacks)*, WiFi*, Keurig coffeemaker, hairdryer, iron and ironing board, and safe. Fairmont Rooms have either 1 king-size bed, 1 queen-size bed or 2 double beds, sleeping maximum 2 adults. 

Pyramid Restaurant (open for daily breakfast, brunch Sat–Sun, lunch Mon-Fri, and dinner Tue–Sat). Pool snack bar. Starbucks café. Pyramid Bar. Outdoor rooftop pool (heated seasonally). 24-hour fitness room. Massage service (on request)*. Complimentary WiFi in Starbucks café and Pyramid restaurant/bar. Laundry service*. 24-hour concierge. Valet parking $32 per day (payable locally, subject to availability).

*Denotes local charge. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1485)
  • Very good (779)
  • Average (292)
  • Poor (130)
  • Terrible (92)
Image of the Tripadvisor rating Nice downtown hotel in Dallas

Jun 21, 2020 BruceR_2832 Chattanooga, Tennessee

Overall, very nice hotel and a great location and great staff. At reception, there was actual conversation beyond the standard niceties. The room was updated and spacious with small working desk separate from the sleeping area. Service was great from helpful hints about where to jog or eat tor dropping additional toiletries by the room. Was… Read more
Overall, very nice hotel and a great location and great staff. At reception, there was actual conversation beyond the standard niceties. The room was updated and spacious with small working desk separate from the sleeping area. Service was great from helpful hints about where to jog or eat tor dropping additional toiletries by the room. Was also there for a large conference. Staff and food there were good but not great. Read less
Image of the Tripadvisor rating Perfect Location

Apr 8, 2020 Barb B Medicine Hat, Canada

Staff was exceptional...front desk, concierge, restaurant and our drivers. Rooms are very clean. Was nice having a shuttle that would take us anywhere within a one mile radius of the hotel. Took Uber otherwise. The concierge was really helpful. We truly enjoyed our stay!
Image of the Tripadvisor rating Philip, the Concierge, stole the show!

Mar 24, 2020 Hoffners Houston, Texas

The Fairmont was a very nice stay. My girlfriend and Stayed on a visit to the cities museums. I asked the concierge, Philip, to recommend and great steak place. After a few questions to know exactly what I wanted he set me up with a table for two at Nick and Sams. He called the restaurant directly to set us up for a special night. Apparently… Read more
The Fairmont was a very nice stay. My girlfriend and Stayed on a visit to the cities museums. I asked the concierge, Philip, to recommend and great steak place. After a few questions to know exactly what I wanted he set me up with a table for two at Nick and Sams. He called the restaurant directly to set us up for a special night. Apparently Nick and Sam has a lot of respect for Philip because it was an incredible experience. Our server and the restaurant manager treated us like royalty. We were served so many complimentary extra niceties from caviar to cuts of steak, wine, dessert, cordials. The steak we ordered was so big we shared and it was so tender and delicious. It was an incredible experience thanks to Philip fixing us up! Read less
Image of the Tripadvisor rating Booked me for the wrong dates and charged me for a no show when I did not show up for the WRONG DATES

Mar 19, 2020 618dawne

Not only was I booked for the wrong dates, and charged a no show fee, When I called to get it straightened out , the front desk at the Dallas Fairmont hung up on me and continued to do so with each phone call. I was able to talk to a Kenendra Combs who was the only professional person I experienced. She stated that she would get my money… Read more
Not only was I booked for the wrong dates, and charged a no show fee, When I called to get it straightened out , the front desk at the Dallas Fairmont hung up on me and continued to do so with each phone call. I was able to talk to a Kenendra Combs who was the only professional person I experienced. She stated that she would get my money refunded to me( that remains to be seen). Over all I would not give them my time or money. So unprofessional . Read less
Image of the Tripadvisor rating Fairmont Dallas

Mar 16, 2020 LW512 Dallas, Texas

My husband, puppy and I have stayed at Fairmont Dallas several times recently during our home renovation, and I must say the service is impeccable. From housekeeping on up all are concerned for our comfort. Solo, the valet, was kind enough to run in the rain to retrieve my car after I forgot something. He always had a smile! The location… Read more
My husband, puppy and I have stayed at Fairmont Dallas several times recently during our home renovation, and I must say the service is impeccable. From housekeeping on up all are concerned for our comfort. Solo, the valet, was kind enough to run in the rain to retrieve my car after I forgot something. He always had a smile! The location CANNOT be beat in Dallas. 1 block from Klyde Warren, etc. This is definitely our home away from home! Read less