Royal Sonesta Houston

Houston, Texas

The hotel

If you love to shop you’ve come to the right hotel! The Royal Sonesta is only a few miles from downtown Houston and just a short walk from The Galleria shopping mall. What’s more, if you don’t fancy walking or driving there, simply hop on the complimentary shuttle bus to and from, it couldn’t be easier! Just a few miles from downtown, there’s plenty to see close by, if you can tear yourself away from the hotel that is. Very comfortable indeed with spacious rooms furnished in a cool and contemporary manner, you’ll also love the relaxed atmosphere that prevails. Grab a towel and head to the outdoor swimming pool on the 5th floor, perfect for unwinding by in-between bouts of sightseeing. The Restaurant is also a lovely place to linger awhile with its leather banquette seating and bold splashes of colour. Serving international favourites and open for breakfast, lunch and dinner, we’re sure you’ll become a frequent visitor during your time here. For evening cocktails, head to the Lobby Lounge, also the venue for a spot of live entertainment every now and again!

Amenities

  • Bar
  • Swimming Pool
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In the heart of Uptown Houston, just a few blocks from The Galleria and the Museum and Theatre districts.

Hotel information

485 rooms and 13 suites on 23 floors. All with air-conditioning, satellite TV with pay-per-view films, telephone, complimentary WiFi, coffee maker, mini-fridge, safe, hairdryer, iron and board. Standard Rooms with 1 double bed or 2 queen-size beds sleeping maximum 4 adults.

ARA Restaurant, Axis Lounge. Outdoor swimming pool. Complimentary WiFi. 24-hour health club. 24-hour room service*. Concierge service. Laundry/dry-cleaning service*. Complimentary shuttle within a 3-mile radius. Self-parking $19 per day, valet parking $28, plus tax per night (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1051)
  • Very good (392)
  • Average (112)
  • Poor (45)
  • Terrible (29)
Image of the Tripadvisor rating Fabulous staff and food - tired building in a sub-optimal location

Jan 24, 2020 FrequentFlier802073 Warwick, United Kingdom

At Sonesta for 6 nights for a work function. The staff are universally fabulous, be they servicing your room, maintenance (room safe had a glitch) or looking after you in the restaurant - nothing is too much trouble and nothing is intrusive, The food quality is simple superb. The location is tricky - one side of the hotel faces the freeway and… Read more
At Sonesta for 6 nights for a work function. The staff are universally fabulous, be they servicing your room, maintenance (room safe had a glitch) or looking after you in the restaurant - nothing is too much trouble and nothing is intrusive, The food quality is simple superb. The location is tricky - one side of the hotel faces the freeway and even on the 18th floor it's noisy, that highway is carrying heavy traffic. Expect to get woken up at 04.30, the windows are double glazed and it's not enough. Water pressure seems to be an issue as getting a decent shower wasn't possible - my colleagues suffered similar experiences which is a shame when the hotel gets everything else absolutely-spot-on. Read less
Image of the Tripadvisor rating Great service

Jan 24, 2020 markus h

Shout out to the sonnesta. Never disappoints. My favorite place to stay in Houston. Front desk Connie was so helpful and even sent a nice gift to my room to welcome me. Their location is ideal and the rooms are fantastic.
Image of the Tripadvisor rating Wonderful Experience

Jan 22, 2020 VeronicaBeltran5

I went to Houston to visit some friends and I stayed at Royal Sonesta. I absolutely loved it there and will definitely be staying at the hotel the next time I’m visiting! I did have a drink at axis bar and the staff was amazing! Erica made me feel very welcome and even helped me pick out a drink! She’s very knowledgeable and sweet and she had such… Read more
I went to Houston to visit some friends and I stayed at Royal Sonesta. I absolutely loved it there and will definitely be staying at the hotel the next time I’m visiting! I did have a drink at axis bar and the staff was amazing! Erica made me feel very welcome and even helped me pick out a drink! She’s very knowledgeable and sweet and she had such a great attitude! Very cheery!Erica made my experience very memorable! Read less
Image of the Tripadvisor rating Not Worth More Than $100/Night

Jan 19, 2020 gregd558

I had a disappointing experience with this hotel. It started with the hotel not listing its amenities accurately on Hotels.com. The listing stated that the hotel provides airport shuttle service (which has since been fixed). Imagine that, booking a hotel because it advertises a service that on the night of my arrival it refuses to honor. To make… Read more
I had a disappointing experience with this hotel. It started with the hotel not listing its amenities accurately on Hotels.com. The listing stated that the hotel provides airport shuttle service (which has since been fixed). Imagine that, booking a hotel because it advertises a service that on the night of my arrival it refuses to honor. To make the matter right I had to do the manager Justin's job for him and show him the mistake because he apparently didn't believe me at check in. Fortunately Justin reimbursed my travel expense to the hotel and guaranteed that my ride back to the airport would be covered too. The stay after the check in debacle was OK: the room is clean, atmosphere looks nice. At check out, the assistant manager Ana denied to reimburse my airport transportation expense because "the manager [Justin] left a clear message specifically staying only your arrival expense is to be reimbursed". Either the hotel is skilled at ripping off guests OR they are terrible at communication! Half a day later, Justin followed up to reimburse the transportation. Overall, the stay just wasn't worth fighting tooth and nail for the hotel to act honorably. Save yourself a headache and book elsewhere! Read less
Image of the Tripadvisor rating Great food and hospitality at the lounge!

Jan 9, 2020 Chaostoh

My colleague and I was about to head out for dinner when the Lounge Manager, Milton invited us to try the evening snacks and drinks. It was so good that we decided to skip dinner and stayed there for the rest of the evening. We were throughly pampered by the food, service and hospitality. Milton took care of everything and everyone there all by… Read more
My colleague and I was about to head out for dinner when the Lounge Manager, Milton invited us to try the evening snacks and drinks. It was so good that we decided to skip dinner and stayed there for the rest of the evening. We were throughly pampered by the food, service and hospitality. Milton took care of everything and everyone there all by himself. No wonder he is the employee of the YEAR! I hope he make it for another year!! Read less