Royal Sonesta Houston

Houston, Texas

The hotel

If you love to shop you’ve come to the right hotel! The Royal Sonesta is only a few miles from downtown Houston and just a short walk from The Galleria shopping mall. What’s more, if you don’t fancy walking or driving there, simply hop on the complimentary shuttle bus to and from, it couldn’t be easier! Just a few miles from downtown, there’s plenty to see close by, if you can tear yourself away from the hotel that is. Very comfortable indeed with spacious rooms furnished in a cool and contemporary manner, you’ll also love the relaxed atmosphere that prevails. Grab a towel and head to the outdoor swimming pool on the 5th floor, perfect for unwinding by in-between bouts of sightseeing. The Restaurant is also a lovely place to linger awhile with its leather banquette seating and bold splashes of colour. Serving international favourites and open for breakfast, lunch and dinner, we’re sure you’ll become a frequent visitor during your time here. For evening cocktails, head to the Lobby Lounge, also the venue for a spot of live entertainment every now and again!

Amenities

  • Bar
  • Swimming Pool
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In the heart of Uptown Houston, just a few blocks from The Galleria and the Museum and Theatre districts.

Hotel information

485 rooms and 13 suites on 23 floors. All with air-conditioning, satellite TV with pay-per-view films, telephone, complimentary WiFi, coffee maker, mini-fridge, safe, hairdryer, iron and board. Standard Rooms with 1 double bed or 2 queen-size beds sleeping maximum 4 adults.

ARA Restaurant, Axis Lounge. Outdoor swimming pool. Complimentary WiFi. 24-hour health club. 24-hour room service*. Concierge service. Laundry/dry-cleaning service*. Complimentary shuttle within a 3-mile radius. Self-parking $19 per day, valet parking $28, plus tax per night (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (966)
  • Very good (382)
  • Average (109)
  • Poor (41)
  • Terrible (27)
Image of the Tripadvisor rating I wouldn't stay again.

Jul 15, 2019 jaimeh323s New York City, New York

This hotel seems dated. It looks as if it's an old hotel with new wallpaper. The ceilings are low in the rooms and the bathrooms are old. The new decor is modern, but the bones of the hotel are old. The pool was tiny and awkward. It wasn't inviting at all. The staff was friendly upon checkin, but our room wasn't ready at checkin time. We were… Read more
This hotel seems dated. It looks as if it's an old hotel with new wallpaper. The ceilings are low in the rooms and the bathrooms are old. The new decor is modern, but the bones of the hotel are old. The pool was tiny and awkward. It wasn't inviting at all. The staff was friendly upon checkin, but our room wasn't ready at checkin time. We were given drink vouchers for our trouble. Upon returning from dinner, the lobby smelled of natural gas and there seemed to be a welcome reception going on for a trade show which had me concerned for the safety of all of the guests. We notified the staff who said they had had a few other complaints and they were looking into it. It just wasn't very comforting. They appear to have resolved the issue. I just wouldn't stay again. It was fine for one night at a cheap rate. Read less
Image of the Tripadvisor rating Great service and amenities

Jul 15, 2019 dyanmontesclaros

The hotel exceeded my expectations. Every staff person was friendly and welcoming and helpful. From the first person at the front door to the last person on the way out in the early morning, the staff was friendly. Anyone asked a question could provide the answer which is really nice. Great job!
Image of the Tripadvisor rating Nice place, not too expensive

Jul 14, 2019 DRJLF Ocean City, Maryland

Stayed here fora week. caters to conferences and flight crews. Around the corner from the Galleria...it is about a 7minute walk on sidewalks. Rooms are nice but nothing special. Pool is small, good for kids, has spa. Exercise room is nice, treadmills, elliptical, several weight machines and lots of dumbells. Several onsite restaurants including a… Read more
Stayed here fora week. caters to conferences and flight crews. Around the corner from the Galleria...it is about a 7minute walk on sidewalks. Rooms are nice but nothing special. Pool is small, good for kids, has spa. Exercise room is nice, treadmills, elliptical, several weight machines and lots of dumbells. Several onsite restaurants including a quick food/coffee shop and bar. Parking is not cheap, can self park. Read less
Image of the Tripadvisor rating Never again

Jul 11, 2019 R4053OJstephanier Santa Fe, Texas

We go honestly don’t know how this hotel has received so many good reviews. It is the reason we booked here but after just one night we decided to cancel the rest of our stay. We have never done that before. I’ve expressed my concerns to the front desk and to an email response and no one has really done anything about it. I don’t know how they… Read more
We go honestly don’t know how this hotel has received so many good reviews. It is the reason we booked here but after just one night we decided to cancel the rest of our stay. We have never done that before. I’ve expressed my concerns to the front desk and to an email response and no one has really done anything about it. I don’t know how they can say these rooms are updated and nice. Our room had very low ceilings, broken bathroom fixtures, stains on the bed and overall just not clean. The TV is a joke. The price online was not the price we were charged and on top of that we are reward members and didn’t get any kind of upgrades. We don’t recommend this hotel. Read less
Image of the Tripadvisor rating Great Stay

Jul 10, 2019 Armatul M Cambridge, United States

I highly recommend this hotel. The rooms are very comfortable. The venue is within walking distance from malls, stores and eateries. The rooms are quiet and have a great view of the city. The food is okay. If you enjoy TV, there is not much of a selection, but otherwise, the hotel is nice.